Once you have downloaded your mail, is there any way for when you delete the mail on your phone it can remain on the web server (BTInternet.com).
All I can see is options to either delete the message on the server or to place the message in the Trash folder.
Beards
I had two choices to pick from in the drop down and the top choice when I delete leaves them on the server. So you should be right with the op choice.
Thanks zakeen.
Yes, I've selected that method and noted although the messages have been removed from the Inbox on the web server, what has happened is the Phone has automatically created a new folder on the server named 'Deleted Items'.
When you go to the server and look at this folder it say 'Deleted Items 1' (indicating there is one item in the folder).
However, click inside and it's not one but all the email messages I deleted on the phone.....
Beards
Thats kinda strange, cause I just checked because I never noticed that happening with my emails. So I deleted an email and its still on the server, didnt move into a new folder called deleted or how you said.......
POP or IMAP?
You need to select an option for it not to download the emails from the web server but to actually leave them on there. That way when you delete emails from your phone's inbox they will remain on the web server untill you delete them from your webmail client.
(This is presuming that what is happening atm is your phone is downloading them from the web server then deleting them from the web server after)
zakeen said:
Thats kinda strange, cause I just checked because I never noticed that happening with my emails. So I deleted an email and its still on the server, didnt move into a new folder called deleted or how you said.......
POP or IMAP?
Click to expand...
Click to collapse
It's IMAP and I do believe this is why they are being deleted.
IMAP treats the phone the same as the web server.
colossuss said:
You need to select an option for it not to download the emails from the web server but to actually leave them on there. That way when you delete emails from your phone's inbox they will remain on the web server untill you delete them from your webmail client.
(This is presuming that what is happening atm is your phone is downloading them from the web server then deleting them from the web server after)
Click to expand...
Click to collapse
Because I use IMAP (see above) I don't get the option what you are saying.
I suppose my only option is to alter to POP....... but I don't really want to do this.
Beards
I just checked with my IMAP email address and its now doing the same thing you are talking about. Deleting them from the server and moving them into a folder called deleted.
So, I have no idea anymore, sorry.
zakeen said:
I just checked with my IMAP email address and its now doing the same thing you are talking about. Deleting them from the server and moving them into a folder called deleted.
So, I have no idea anymore, sorry.
Click to expand...
Click to collapse
Thanks for checking.... I appreciate this and hope it's not causing you any grief.
Beards
Related
I would like to read my gmail email in MS Outlook on my computer, and while I am away from it, read the new only emails (the ones not yet downloaded to desktop) from my T-mobile MDA.
The way I understand it is done is to POP emails to desktop (which deletes them from the email server) and use IMAP on the mobile device to read whatever is not POPped yet. The problem is that Google’s Gmail does not support IMAP protocol. So how do I do this then, other than to change to an email provider who supports both POP and IMAP?
In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder.
I think what you need to do is change the settings in MS Outlook on your desktop to leave a copy of the email on the server for x number of days. On your PDA change the imap server settings to only download the last x number of messages or messages that were received in the last x number of days. I don't use a POP server anymore but you should be able to use the "tools" then "email accounts" then "view or change exisiting email accounts" and look for something along the lines of leave copy/copies of email on the server so that way Outlook doesn't delete them from the server.... In terms of the POP settings on the PDA make sure that it is never deleting emails off the server otherwise you are going to be faced with "dissapearing" email messages.
Hopefully this helps or someone else can be more helpful.
go to your gmail account, in the settings you can set it to be accessable through POP, do that. Dont forget to set it to leave a copy on the server
On your PDA you need to configure Outlook to accept the gmail accout.
go Start > Programs > Messaging
at bottom of screen choose Accounts
click New
enter email address click next
enter Your Name, User name, Password ( I leave the save password box ticked as I am idle ) click next
choose account type POP3
choose Name POP3 (unless you have option to choose another name you like better) click next
in server information
set Incoming as pop.gmail.com
set Outgoing as smtp.gmail.com
click the options button, page 2 of 3 check Outgoing requires server auth , check box Require SSL
click next
box now shows all Accounts as New, Text Message, POP3
click the OK top right of screen
thats it, done.
Wizzer said:
In gmail's POP service you can choose to either delete or archive email d/l by your device. You could read ur email from your pda then the email you just read would be archived into another folder
Click to expand...
Click to collapse
...and hence not downloaded to the desktop if I understand correctly.
justintime07 said:
On your PDA change the imap server settings...
Click to expand...
Click to collapse
Gmail does not support IMAP unfortunately. Also, I do not want to go by the number of days or number of messages because those things are not known in advance. I only want to pop email to my computer, and read whatever is not popped to the computer from the mobile device.
tbc_borg, the instructions are helpful if I only wanted to read email from the road. But after email is downloaded to the device, Gmail does not pop it to the desktop, which is not good for me.
I think I found how to do this.
I got another gmail address, set up forwarding of everything from the main email to the second one (with the original left in the main Inbox). I pop everything from the main email to the desktop and from the second email address to the Wizard. I will be receiving duplicate emails to both desktop and the mobile device, but that is better than having only half of emails on the desktop. Any better ideas? I searched extensively, found nothing smarter (well, again, other than finding an email provider that supports both pop and imap protocols).
I had the same problem. What I did was open a second relay a/c, eg [email protected]. I then added a forward on all mails from my normal gmail account to the relay account. On my phone I have my incoming mail server set to the relay account but my outgoing server set to my normal account. This means that all your mails will be forwarded to the relay account and when you want to reply to any of them on the phone it will send them from your normal account!
Bit of a roundabout way of doing things but works fine!
WOW, good hint with the different outgoing server, decmac! It works just as expected!
But I noticed something else that is wrong. I send a test email to my main email address, it gets forwarded to the relay email address. Send/receive from computer, receive the email fine. Send/receive from Wizard, receive it fine as well. So far so good. However, when I send/receive from the Wizard again, the email message that has just been downloaded gets DELETED and is nowhere to be found on the device (not even in "Deleted Items" folder.) I wonder what I have missed in the settings somewhere.
Yeah, that's a problem. It seems to only keep a current copy of your Gmail inbox on the phone so when you do send/receive it overwrites everything. What I have done to get around this is select "Get Message headers only" and select "Include x Kb of message body" Make x big enough to get all of your messages. It then keeps my messages in my inbox until I either delete it or select "Get entire message and any attachments" in the email message.
Not sure if this would work but maybe move messages into a local folder on the phone. Haven't tried this but in theory it should work! The above works perfect for me!
Perfect! It works!
Vielen Dank!
Kein Problem
I have set up a new pop3 account with my home isp blueyonder. they had some problems the other day with sending email through there smtp server. Now my outbox (in folder view) shows 1 unread message; but if I go to look in the folder it is empty. I do not have "show only last 3 days" checked. if I connect to the account via webmail all looks fine. it appears that something is stuck on my vario 2. other than deleting the account is there any way of sorting this small annoying problem?
This happens when I send/receive via my gmail account on my phone. I'm currently investigating... I've also had an issue where Pocket Outlook doesn't correctly authenticate with the SMTP server (on my own personal address) before trying to send emails, resulting in 550 no unauthorised relaying allowed. Also investigating this, as my POutlook is setup correctly.
Just thought I'd let you know you're not the only one experiencing this issue.
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty, then theres the imap issue of not putting sent messages in the sent folder, very aggrivating to not have a decent mail client, I tried Flexmail..it lists gmail as an auto configure...but that's just bs...cause all that does is list the "@gmail.com" not any ports or ssl settings...so I manually configured it..then it spazzes on the password screen and won't continue, not to mention I set it as default one time I installed and it totally jacked up pocket outlook..which led to hard reset number 1.
Sorry to rant off topic, but after reading others woes about pocket outlook, I couldn't stfu
nice (sorry) to see others having problems too! from your replies I am doing well. I also noticed the IMAP problem too, when connecting to ny bluyonder account the webmails deleted items were "trash" and would not be deleted
Hi, sorry I can't be of some help to you on your issue, but this pocket outlook is so crap, on my accounts I have it set to automatically connect and check for mail...well if there is mail in my gmail inbox..read or unread..and it connects and checks for mail..it clears out my inbox, it will say I have messages and list the sender and subject in the notification, but the inbox will be empty
Click to expand...
Click to collapse
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
athiqueahmed said:
If it's the disappearing Google Mail emailsyou're talking about then the solution is to set it to retrieve headers and set it to 999KB
Click to expand...
Click to collapse
Thanks for the info, I'll give that a shot..I had had it set to receive full copy of messages.
And sorry again about your post timbouk.
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.
I'm using pop3 and the mails disappear.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?
guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Click to expand...
Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
so check "don't delete message if deleted form server"... it's in advanced options too
Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?
The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.
And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.
nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).
Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?
The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.
According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.
sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook
I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?
nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.
Its pop3. 100% sure.
I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.
I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.
I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server
I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.
Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
Click to expand...
Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX
sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.
Oooops, I 've missed the scroll down part.
TNX
hehe you aren't the first
Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
Click to expand...
Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!
No choice for that?
Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...
Up...
I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!
figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.
Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...
Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!
Deleted Gmails from the HD2 go to "Deleted Items" folder in Gmail and not to Trash
When I delete emails in the HD2 Mail Client (I am using IMAP with Gmail) they will go to a folder in the Gmail server called "Deleted Items" instead of the "Trash" folder, is there a way to solve this ?, thanks
Pretty uch the same setup as in the TP2 try this:
Mail tab, then Inbox, then Menu/Tools/Options Pick GMail Then Send/Recieve Schedule At the bottom Advanced Settings, Last setting : "When deleting messages" change from Move them to Server trash to Delete them off the server. click done/done/done, wallah problem solved
AngelDeath said:
Pretty uch the same setup as in the TP2 try this:
Mail tab, then Inbox, then Menu/Tools/Options Pick GMail Then Send/Recieve Schedule At the bottom Advanced Settings, Last setting : "When deleting messages" change from Move them to Server trash to Delete them off the server. click done/done/done, wallah problem solved
Click to expand...
Click to collapse
I did that test, but the emails did not go to the "Trash" folder in Gmail, they were just removed from the server.
Sorry, I thought that was what you were looking to do, as far as I know its deleted items or gone from the server, but that makes me ask, if you want it to go to trash which is basically wanting them to be deleted, Whats the reason for it to be put in trash?