Related
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Too many programs running? X doesn't close programs, it just minimises them.
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
U need the file tpenable.exe (you will find it in external rom package)[/quote]
I'll give that a try. I assume it will explain itself as to how to use it.
Thanks a lot!!!
27 said:
Too many programs running? X doesn't close programs, it just minimises them.
Click to expand...
Click to collapse
Nope. I checked and once or twice even a soft reset didn't fix the problem, so there weren't any programs running at the time. Thanks for the suggestion anyway, though; I'm pretty new at this XDA stuff, so you never know
Previous 2 entries were mine. Forgot to log in, sorry
Hi,
Man I know how frustating that is. I had a similar problem a few weeks ago where the touchpad only worked when I used my fingers, it didnt' respond to the stylus at all... I was *this* close to hard resetting or sending it in for repair, but a friend of mine suggested re-aligning the screen. Worked like a charm. Give it a try. I'm bogged down at work so I dont have time to look at where it was, but I think its in settings > screen somewhere.
Good luck!
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
What's for this one?
Minotavrs said:
Joost said:
lately the touchscreen on my T-Mobile MDA sometimes stops responding, sometimes after slowing considerably. Up till now I have been able to get it going again after (several) soft resets, turning it on and off and fiddling around with it in general. There doesn't seem to be much of a pattern to it though.
Does anyone experience the same problem and/or know what might cause it and how to fix it?
Thanks!
Click to expand...
Click to collapse
U need the file tpenable.exe (you will find it in external rom package)
Click to expand...
Click to collapse
I've tried running this on the device but it doesn't seem to do anything. What am I missing?
I've even removed the screen protector, but that didn't fix the problem either. Right now it is part of the screen (lower left) that is not responding. It's starting to get pretty annoying, but I'm reluctant to have T-mobile send the device off for repair. Since there's no fixed pattern to the problem I expect some repair guy is probably just going to hard-reset it anyway, try if it works for 5 seconds and send it back
Joost, let me know if you managed to resolve this... I have the same problem:
http://forum.xda-developers.com/viewtopic.php?t=18224
Will do, but it's not looking good. I can't seem to pin down a pattern, so it's hard to try and eliminate possible causes. I'm 99% certain it's a software problem; it comes and goes and I'm not even using a screen protector that might cause it. It seems to have something to do with calibration/alignment, because usually it's only part of the screen that becomes unresponsive (bottom left or bottom right mostly)...
As you can see (in the thread linked above), I managed to solve it -- it seems like there was a registry setting (in my case).
Did you ever manage to pin down what registry setting was responsible?
no, I didn't spend any time/energy on it -- but you can follow my steps if you want to try that route.
But I am not sure it is the same in your case, for mine it was constant after the ROM upgrade, not something that would come and go...
I think I've got it!!! Bad touch screen response (and general slowing of the device) seems to be related to weak/no network reception. Probably Windows Mobile gives priority to reestablishing network connection over some other processes, amongst which is screen response. This would be ok if the network routine only tries at intervals, freeing up time for other stuff inbetween, but it seems it just keeps trying continuously.
The way to solve this is probably to lower the priority of the network connection routine. So far, so good... Does anyone know if this can be done, for instance by changing a registry setting? If so, which one and what value?
Joost said:
cyborg said:
Yesterday i cut a Screen Protector from an Ipaq hx 4700 to fit my Qtek S100, i cut it a little bigger so that it would fill the whole screen and be under the edges, what happened was that i couldn't tap anywhere, i did a Hard Reset thinking it was a bad configuration or something i did wrong, but the problem was the screen protector...i removed it and know it works just fine! I used Xbackup to restore my data and everything now is right!except i don't have a screen protector...
Click to expand...
Click to collapse
Yeah, I read about the screen protector issue before. That wouldn't explain why it is working fine most of the time in my case though. About your problem, the general consensus seems to be that the problem is the screen protector touching the sides. You could try again but cut it slightly smaller.
Click to expand...
Click to collapse
I had the exact same problem of non-responsive touchscreen once i installed the protector which came with the device. After reading thro this thread, i slightly lifted the protector from the bottom edges and VOILAA!! the screen works again.
Strange problem this !!! Thanks for all the help.
Hi all, this is my first post on this forum but I've been reading for a while to educate myself.
I've got a Herm200 that I've been trying to troubleshoot but to no avail. I'm fairly certain that it has a hardware problem but I haven't been able to isolate anything.
Here's whats happening:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
When the screen turns all white a soft, hard, or stand-by cycle will not always bring it back to life. The fact that the hard reset wont always fix the problem makes me think it's a hardware issue since the phone will boot-up with the the all-white screen.
This is incredibly frustrating especially since HTC wont accept any warranty claims in the USA on the Tytn.
At first I thought this might be a problem with the ribon connection between the screen and the base but i haven't been able to confirm or discount anything at this point. I have yet to find a way to consistently reproduce or rectify the problem so it's very hard to troubleshoot.
I pretty much have to take a second phone with me everywhere right now just incase i need to make a call. Please help! Has anyone ever encountered such a problem?
Thank you in advance!
SneezyRobot said:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
Click to expand...
Click to collapse
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
wow... that sounds like exactly what's going on here, I actually even tried to disassemble it lastnight but didnt have the right driver set. thank you for the advice!
I'll look for one of those sets but what would you search for if i needed to find it?
Thanks again, I just got a set off of Ebay. Hopefully it'll be here next week
With any luck it'll be a connection issue.
I have had the exact same problem. Because I got the Tytn through work I made our IT department handle the issue and I am currently waiting for a replacement and to find out what happened.
Yep, it looks like the problems the OP is having are very similar to the problems we've been having over in this thread:
http://forum.xda-developers.com/showthread.php?t=291027
I'm beginning to think it's a hardware problem as well but not entirely sure.
People in the above thread mentioned that using the scroll wheel a while then moving back to use the D pad fixed the problem (very briefly in my case.) Once I use the center D pad button again it locks the hardware buttons under the screen until I make my device sleep and resume.
Somtimes rather than making all the front hardware buttons unresponsive the issue is that once I use the Down Dpad button I can't use the up button. Pressing up will make it go down, as will pressing down (at least that's working ).
Regarding the white screen - this sometimes also occurs. I can force it to white screen by putting a little pressure on the silver panel surrounding the top, right and bottom of the screen (I have an imate jasjam). Randomly when there's no pressure on the rim and I wake it out of standby, it has a white screen that can only be fixed by turning the screen off and on again.
Finally, the LED indicator seems screwy. Sometimes it never flashes. Other times it flashes sporadically (uneven intervals - we're talking maybe a minute between one flash then seconds before another). When I charge it sometimes the LED doesn't come on but nevertheless it charges. Sometimes if the LED is on it never turns green to indicate a full charge. Yet other times it comes on orange, turns green, then never switches off!
Is it possible that
a) The hardware button problems.
b) The white screen problem.
c) The LED problem.
are all related to some kind of connection going loose? Why would the hardware button problem be temporarily fixable with use of the scroll wheel if this were the case?
The other thread has fallen silent. I'm hoping that some of the gurus in here can offer some input here, even if they don't know the answer but can formulate an opinion. I know very little about these devices.
Thanks in advance guys!
PS - don't really know if I should start another thread, I've posted here as it seems like very much the same issue.
Anybody any idea? advice?
I had a similar problem with my HERM100. I didn't mess around with it too much, I just had Cingular replace it out of warranty exchange (thank god those original ROMs are on the wiki ). I did notice however that after doing a master reset, the screen would function again although I haven't messed around with it too much. I got so frustrated with removing the battery for 5 minutes and STILL powering on with a white screen that I just threw it in my back seat until the new one arrived.
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Anyone anyone?
HELP!!!!
barncourt said:
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
Click to expand...
Click to collapse
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
CINGULAR IN JA said:
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
In my case, they also are always lit up when the screen is also active.
And no matter what ROM version, they occasionally stop responding. Side buttons keep working.
mikechannon said:
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
Click to expand...
Click to collapse
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
CINGULAR IN JA said:
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
Click to expand...
Click to collapse
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
mikechannon said:
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
Click to expand...
Click to collapse
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
CINGULAR IN JA said:
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
Click to expand...
Click to collapse
If it wouldn't be a software issue, why is it, in my case, instantly resolved when going to settings -> phone with the side buttons?
i had this problem i took it to a guy who fixed the problem he said it was a very small tear in the flex cable which causes this white screen every now ant then and the buton problem , sorry to say its the cable problem and u need a very capable person to fix it or replace it with a new one . its very common problem baised on the guy who fixed it .
dmxl said:
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Click to expand...
Click to collapse
Exactly what is happening to me, no white screen issues, just screen taps and answering calls, I also have another problem where the PDA will not allow me to open anything, be it the start menu or contacts, it will open and quickly close again. I have had mine swapped through Telstra in Sydney, it worked fine for a while and then the same crap again. These problems started before I even touched the OS, so it must be a build problem. Maybe we should write a joint letter to HTC letting them know that there is a serious problem with their machine.
I have had the same problem, got my Tytn through work so we sent it back to the company that supplied it to us. Got it back yesterday and they had replaced the "switchboard". Not sure what it is but there was the problem. Had white screen and buttons not working.
Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
pod8 said:
Hi there, my phones screen will not work, my friend kept opening and closing they keypad quickly after which he gave me the phone back and the screen did not work!
The problem im having is that the touch screen dont work, nothin else is wrong, the screen is not cracked, jus that it dont touch sceen no more.
The bad thing is I put it on boot mode and erased the phone memory, and since the touch screen dont work i can allign the cross thing.
Does anyone know a way in which i could fix this?
Cheers.
Click to expand...
Click to collapse
Mmmm. Tricky perhaps. A hard reset will either cure or leave you stuck. If you hard reset and the screen is indeed dead (touch wise) then you'll never get past the alignment stage. If the touch issue is software related then you would be sorted with the hard reset.
A gamble I think!!
However you are stuck at the moment so in a sense you have nothing to lose. If it ends up being useless then you are faced with a warranty (hopefully) repair otherwise some DIY though it's not entirely obvious what has broken/come loose - possibly just a ribbon connector.
Mike
Maybe the ribbon cable came loose on the LCD side?
myztikal47 said:
Maybe the ribbon cable came loose on the LCD side?
Click to expand...
Click to collapse
Yeah i think its that as well, i hard reseted it a few times with no effect, in the begining of the day, it could still reconise the screen taps around 2/3 times before it totally went dead.
Are there any tutorials on how to open it up to check the ribbon?
Thanks.
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
myztikal47 said:
This maybe the hardware problem with the mainboard itself. I read about this on here a few times, most people had the get their phones exchange....
Click to expand...
Click to collapse
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
mikechannon said:
Yes, I am equally unsure that this is just a simple loose connector. It may be, but it appears to be fine for a short while and only then goes off.
Like you myztikal47, I suggest going for warranty replacement if at all possible. Only if you have no warranty shuld you attempt a repair yourself - this is a notoriously ellusive fix and indeed I would say there is no 100% works for all answer. Certainly do not assume it's the screen - most probably it isn't and you'll waste your money.
There are dismantling links in this forum - but you'll find them on my small Hermes site http://michael-channon.spaces.live.com- go to the loose keyboard section and you'll see the links.
Mike
Click to expand...
Click to collapse
Ok my best bet is to take it to carphone, i got my screen replaced there a few months ago, think i still have a 1 year warrenty
Thanks for all your help anyways
Tytn Service manual
jblandon1024 said:
my 8525 had the same exact problem, and i swapped the LCD and still doess the same thing...
I dont know what the problem could be, and i dont have a warranty.
What could be going on????
Any 1 know where 2 find the service manual????
Jorge
[email protected]
Click to expand...
Click to collapse
Here you can found the manual
http://www.megaupload.com/?d=0GD472TP
Roby
Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal
It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.
I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike
Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Click to expand...
Click to collapse
Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike
Hi guys!
Long time no post!
I hope you can help point me in the right direction.
Two things started happening with my 8525 TyTN, rendering it unusable. I do have a backup one, so it's no panic. But I would LOVE to try to repair this.
Here's what happens!
1 - The two LEDs in front don't work! No green; no blue; no amber. (HOWEVER, When I first replaced the battery after a hard reset, I did see is glow red for a second!)
2 - None of the buttons on the front work! None. Start/End, the D-pad, mail, internet explorer. All dead!
Interestingly enough... the LCD screen is perfect, as is the touch screen.
The unit also works perfectly fine.
I did a Hard Reset.
I am using WM6.0.
I am wondering... PERHAPS there is some kind of ZIF cable that goes from the body to the top panel? MAYBE that came loose?
If you have seen inside your TyTN, is there one cable/ribbon for lights/buttons?
If so, that would explain it!
If there are two cables/ribbons.... one for lights, one for buttons, then the odds of them BOTH falling out are near impossible!
I would LOVE to hear any ideas or thoughts!!!
Thanks as always!!!!!
Mike
Hello and welcome to a new phone!
I have a similar problem, mine sometimes gets a white screen and the D-pad buttons rarely work for long.
It is quite possibly a loose ribbon cable.
There is actually a thread here about this issue - just do a search for 'white screen' or similar and you'll find it. It was posted to within the week so shouldn't be far from the top if you browse for it, but I can't remember which Herme's category it was in.
There's even a full guide with pics to pulling your 8525 apart!
Cheers! Oggy. ó¿ó
try a new rom,.
I have the same problem. I thought it was bcs my TyTN fell down once. It started with Iexplorer always popping up when I wanted to do something. I thought the IE button at the top was stuck or something and when I pressed hard on the message button everything was okay. All buttons worked. But after a few days they stopped working and pushing the message button wont work also. And both the red and green call button leds are always shining. It sometimes happens that the dpad works for a second and than nothing.
I used the original wm5 and flashed to 6.1 now, no change tho.
it's not the rom, tried several roms now
for me it's just the call answer button, but this is annoying enough
there are some topics in the hermes section which describe the problems you encounter or even worse problems (the lcd flickering or just giving you a bright shining white) and they all say it is a loose cable connector right under your dpad
some of them opened their tytn (guarante already gone) and put some sort of paper or rubber or sth else on the connector.
other say tighten or loosen the screews worked for them, but none of the solutions seem to be final, it always works for some time.
if you have still guarantee i would try sending back or try somewhere else a repair, that is what i will do with tytn
i hope i do not have to pay for the repair
good luck
Loose screw
I was able to fix this problem after ATT told me that I was out of warrenty and it was going to cost 499.00 for a new phone.
I it turn out it is a loose screw on the inside and to get to it you have to undue 11 screw to get to it. I might be able to fix it for you. I dought you would be able to get into this phone and not hurt any of the other functions.
Rick
Hi,
could you advise how you managed to fix it?
Thanks.
button failure and white screen
I have the same problems, if I turn off and on for 3/4 times everything back to normal. But is really annoying because I miss calls.
To me seems a software issue.... I can solve it by turning off the screen does not make sense hardware problems
have a look to this post:
http://forum.xda-developers.com/showthread.php?t=435281
I have still to test the suggestion of schaps advance config version 2.02.1.0.0
Sorry it not a software issue and you can flash a 100 roms and it still won't work. You simply have a bad flex cable and possibly a defective dpad circuit board. You have to crack open the phone to replace it and it has to be carefully done. There are tons of DIY's about opening the phone and replacing the cable. There are even YouTube Videos about it.