strange problem with trinity - P3600 General

Hi guys.
A friend of mine just phoned me, he sounded desperate.
Yesterday we upgraded the TT6 to 7, apparently everything went ok (he used it yesterday afternoon and this morning).
This morning he tried to sync with the laptop interrupting the process (if i 've understood what he told me via phone).
Now the phone has stopped working like a pda, it only works as phone.
Trying to explain (i still have not seen the device), it can make calls, but programs don't start.
He sees the wm panel, can scroll the menus, but nothing happens if he taps the icons.
He tried soft reset, not working.
Since he is coming to me, hoping to find a solution, and since i don't owe a trinity but a tytn, is there any advice you can give me to help my friend (known issue or bug)?
Thanx in advance

Installed on device or on memorycard? try uninstall and softreset, look what happens.

Related

UK O2 ROM 1.72.187 Hanged and hard reset twice in 2 days

I got a serious problem with this rom.
My xda2 hanged (can't switch on) twice and hard reset when I plugged the power supply.
Anybody had the same terrible experience.....
I suspected it's the bluetooth problem cause I started using my bluetooth headset again last few days....but not sure....anybody got some clue????
Cheers,
Chris
After upgrading to this .187 O2 ROM, My XDA II is really slow all over the place. I deleted the O2 Active User Interface thing and that seemed to stop it from being slow when turning it on and off.
Yeah, happenned to me too... hard reset twice in 2 days!!...just after upgrade to this rom...
My xdaii just didn't react to anything, not even the power button, so i did a soft reset... but it did a hard reset instead :s.
after that i changed to a belgian ROM (1.72 too) BUT kept the radio from the O2... and i wasn't able to send/receive sms after that, so i completeley installed the belgian rom to get rid of the O2 one.
see my post about it here : http://forum.xda-developers.com/viewtopic.php?t=12656
EDIT : looks like other people have a proble with the ON/OFF button under this rom... http://forum.xda-developers.com/viewtopic.php?t=12690 :| [/url]
The issue of the Xda II not responding to anything but hard reset happened to me two or three times, but I was on 1.60.44WWE.
The first time, I reinstalled almost everything to see if a particular program crashed the unit.
The second time, I narrowed it down to GPRS Tweak ... but still it happened.
The last time, I took out a program called SpaceReclaimer, that clears away cached & temporary files ... and this time, perhaps it was pure luck but the problem hasn't occurred since, it's been more than 6 months now.
I have no solutions, but just to share my experience and compare notes, perhaps the new ROM came with an app which messes with system files in background and causes this to happen. Well, at least that's what I suspected what happened to mine as I remember using SpaceReclaimer quite often before those hard resets.
Hi all,
I was wondering whether you have installed any program after the ROM upgrade or not? Coz I have no problem with my customized .187 ROM at all (what I have removed all UK O2 CABs, put some HK and AUS network settings and edited the config.txt). It works like a charm! The only 2 possible reasons I can think of for your problem would be 1) program(s) installed after ROM upgrade or 2) ROM is not correctly customized/upgraded. If worst comes to worst, phone is still messing up, try to do a SD-card ROM recover and redo the upgrade.
Hope my opinions can give you guys some hints on how to fix the problem.
Cheers!

Missing all of programs since active sync

I have had my o2 Mini for a week now and last night tried to active sync with the computer for the first time, it all seemed to go ok and then the phone turned off when i turned it back on i just have the phone and messaging services available to me.
All of the other programs have gone so when you tap on the windows icon top left all that is there is TODAY and COLDINIT nothing else i have tried to hard reset and this has done nothing......So i have searched on here but i most find info about phone totally not working and about flashing rom is this what i need to do?
I also cannot get sync to work anymore, is this a problem i need to take it back to the car phone warehouse and get a new one?
Hoping that someone can help a very stuck newbie.
Nick
All fixed now no problems for a while now i hope

Phone Off on Power On, outgoing call problems, etc.

I am using the latest HTC ROM in the UK with Radio v. 1.03.03.10. When I restart the unit in the morning after switching the power off overnight the phone is off enough times to be a nuisance if I do not notice it. Occasionally it switches into flight mode when the unit is on as well, but this seems to be happening less frequently. I also sometimes have difficulty making outgoing calls, ie the call ends before even getting connected, and redialling will not work until I switch the phone off and back on again. Is anyone else having these problems? Is this an issue with the radio ROM? I have read about the difficulties with the latest Radio ROM upgrades on the forum, and if a Radio ROM upgrade would solve the problem I would appreciate some advice on the best one to go with for use primarily in Europe, with occasional travel to the US and Japan.
Hi, Sorry to hear about your issues, I and a couple others here have or had the problem with the phone being off/flightmode after turning it off, then back on.
Theres a another post about this somewhere..I was just too lazy to find it before I posted, and last I checked a true fix hadn't been found.
If I am correct it shouldn't occur if you only do a softreset, and if you look at your signal bars when you shut it off, it looks like it turns the phone/radio off during the shutdown process...that is normal I'm pretty sure, cause even when it worked correctly it still shut the phone off before a power off, I think the issue is related to the startup process and it isn't correctly turning it back on.
I have had it work fine for the longest, and then when I installed some software it quit, after the fresh installation of software it has worked again, also I notice if I power off the phone while its charging and then power it back on, it always works correctly.
I haven't had any actual incall/call issues myself I can't say if a Radio upgrade would help with that, but I don't suspect a radio only upgrade would help with the flight mode being on after a power down, but I am far from being positive, I think its installed software/ROM related, sorry I can't be of some real help, I'm dealing with it myself..its aggrivating to me, I have forgotten to turn flightmode off and missed calls for half a day untill I looked and noticed.
Start the improvement way by upgrading the Radio ROM
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
Here you can find the 1.20 ROM, extracted from JASJAM ROM. Try to install it on your device.
Tell me about this.
Thanks for the feedback and the suggestions. Most helpful.
yes - i get that too - constantly (on a t-mob vario) - i get bumped off the network at least 5-10 times a day and it takes me anywhere between and 10 minutes to get back on. i also get bumped off systematically every night (i am always off when i get up).
calls too are a disaster - an average, it takes me 3 or 4 tries to complete a call when i have full network. (sometimes as much as 10-15 tries)
took my sim and put it into a magician and all went away, so *suppose* it could be a 3g thing, but i am really not convinced because the hermes does have a 2g radio as well (so it should fall back onto 2g whenever 3g fails...)
Not a Fix but a Working Solution
I started having the issue of the radio being off on startup a few weeks ago.
So I invested($10) in a copy of SK Softwares Scheduling Manager SKScheMa.
http://s-k-tools.com/index.html?skschema/m_skschema.html
This has a powerful scripting language and one of the script commands is "GPRS on"
I created a shortcut in the startup folder to a GPRS On script. and since then I have had no more problems.
i´ve the some problem, what do you do for no more problems ?¿?¿
thanks
Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?
>Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?<
If you are refering to SKSchema, then this should be possible. You can create a script that runs when a call is received.
The script can then instruct the phone to play a sound file.
We turned off the UMTS service and reverted back to GSM and that seems to have solved the issue.
Hope that helps.
Cheers,
J.
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
ChaoticDruid said:
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
Click to expand...
Click to collapse
Well, I can't exacly tell why but I get the same feeling about extra software.
After a hardreset or ROM upgrate (now Cing 1.34/radio 1.16) everything's fine. I deactivate ActiveSync and install some extra software (PocketZenPhone, Total Commander, Regedit, TomTom). After a few days still everything's fine. So I install some other software (SPB PocketPlus, Jetware, a today- and phoneskin) and still everything's fine for a few days. But then on a (not so) fine day: it hangs! The phone doesn't react or TomTom is hanging on the startup screen or the whole device is freezing. Why? I don't know, softreset and everythings fine for a few days.
I notices a few situations while it happened: first when I connected the carpower adapter and second a few times while receiving a phonecall (in my carkit and on poweroff).
Uninstalling everything doesn't seem to do the trick: it still hangs now and then. Also I dont have the patience to hardreset and use my device clean, without extra programs for a few weeks. But I guess in that case everything would be ok (?). But a device without the extra's has no use to me...
My feeling is that the installing the extra's causes a instability in the registry or elsewhere. I also have the feeling that the hardware causes certain instability: the gliding keyboard, the screen (alignmentproblems), the buttons, the SD-card, the network cards, bluetooth... (I had my device in repair with HCT because of the too easy gliding keyboard, the stylus, and the instability with TomTom, but those problems are solverd for now, exept for TomTom). So much hardware, so much software, all in one small device...
A small addition to my previous post: I think another possible cause for instability are the famous memoryleaks. Starting and stopping programs in my opinion never clears the whole memory, in spite of "real" programstoppers like SPB PocketPlus. After working a few days this could cause a freeze (?)

Not Reciveing Calls/Text When Idel

Ok. I Flashed Tnt 11.0.0.3 Onto My Phone And All Was Good For A While. Well I Noticed That Aftr About 30 Minutes Of Not Being Used When Someone Calls Me Or Text Me I Never Recived The Call Or Text Nor Does My Phone Say I Missed A Call Or Anything. So I Tried Flashing The 2.71 Radio To The Phone From The 2.51 Still The Same Thing. So Then I Flash Tnt 11.0.0.2 Back On The Phone From What I Recalled Work Fine Still Same Thing Going On. I Tried Setting The Power Settings On The Phone To Where Only The Backlight Turns Off And Unchecked The Boxexs That Say `turn Device Off If Not Used For...` Still Same Thing Going On Any Advice Out There Or Any Simular Experiances? Thanks Btw I Typed This From My Phone Sorry If It Looks Sloppy Thanks
try using radio 2.19.11
so far so good, i flashed the radio you suggested and i seems to be a perfect fix so far, ill see in the morning, was that a wild guess or was there reason behind youe suggestion? thanks btw
it's the only radio that works properly for me. When I started flashing my phone, Of course I wanted the latest (you'd think latest and newest is better), but I had the same problems you did. When I found one that worked for me I stuck with it and have never been tempted to change it again.
well the problem is gone and solved. thabks. the only thing is that I never get a notification o voice mai. been an issue for a while not a big issue but any way to fix that. thanks
ive had the same problem since i got the phone, tried with many roms and radios and didnt work, hope this solves the problem for me too!
lilroud, the voicemail notification problem could be caused by some email client you have installed.. ive read about that problem in the forum dont remember where..
finally found this thread again, just wanted to say thanks, the problem is loooong gone, phone working like a charm

No program memory available when starting Outlook calendar

my handset seems to be plagued with problems since flashing new official ROM. When i try to start Outlook calender i get the message telling me there is no program memory available. Checking the Task manager and there is nothing running. I also have other problems such as incoming calls divert to my voicemail even though i full reception, handset freezes. Pressing a key to wake the screen results in the buttons lighting up but the screen not coming on... only thing to do is soft reset to get it working again. Still waiting for HTC support to come back to me on this. This must be the most unreliable HTC ever. Ive been using HTC devices for 5 or 6 years. They all seem to have there quirks but something that i could live with. This just doesnt perform basic tasks like receiving phone calls..thank god the messaging seems to have been sorted out now though. Is anyone else experiencing these issues or am i on my own here.
If you are still running the stock rom, I would consider getting it replaced, if you have flashed a new rom, then consider going back to the original rom and trying again.
edit - just read the bit about updating - i'd try reverting to teh original, and then try the update again. If it still persists, try getting it replaced.
Rom Downgrade
Thanks. I understand that its not possible to revert to the original ROM once this has been upgraded. The original ROM gave me problems with the sms and also the calls diverting to the voicemail. Im not sure the new rom is the problem here but it certainly seems worse since updating. I'd agree that the phone certainly seems to have faults, maybe HTC will take it for repair. I was interested to see if anyone else experienced these issues to try to see if its a hardware problem or just bugs in the software
THere is no problen downgrading, find your stock rom, extract the RUU_Signed.nbh file, copy it to your sd card, rename it leoimg.nbh, reboot the phone with down volume pressed, it will find teh file and downgrade to how the phone was when you got it.
Just make sure you get the right stock rom.
same problem
i have the same problem on my hd2. running orginal 1,66,409,1 rom(that came with the phone).
only thing i have installed is SPB shell and the dytty(?) 3d driver.
exiting mobile shell does not help. haven`t tried uninstalling the shell.
I have 200MB avbl memory so dont think that is the problem.
did it help downgrading or did they take to repair?
no one has a fix here?
I had the same problem with my new HD2. I emailed HTC and was told to uninstall and reinstall Activesync. It seems to have worked- I haven't had this error message for a week now.
active sync on the unit? I did a hard reset, worked after that.
I am having the same problem.
Opening outlook calender gives me the error message "no program memory etc..."
Does this problem lead to activesync not working on the phone itself? Mine does.
I called HTC they told me to hard reset. This is not the first time it happened and I believe its not the last.. Since I bought this a month ago, I have Hard reseted countless times...
I uninstalled and reinstalled Activesync on my computer- the HTC tech help seems to think there was a problem when I downloaded/ installed Activesync initially. I was Activesync'ing with my previous phone and it was ok so I'm not sure why there was problem with the Leo.
When I had the problem- I hard resetted the Leo countless times. After uninstalling/ reinstalling Activesync on my computer, the problem seemed to have resolved. It's been about 2 weeks now and all is running smoothly.
FYI, here is the email from HTC:
Regarding your concern, there could have been a glitch during the download that’s why this happened. Uninstalling and reinstalling the ActiveSync software usually resolves the issue. Always make sure that when you do the download and installation of the software, the handset is not connected to the computer. Thank you for contacting HTC. Please feel free to contact us again if you have any future questions

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