Hi and hope someone could help and calm me down.
I have an original free Polaris with 6.0, and upgraded with the 6.1 rom from the HTC site. Everything was working fine until today that I soft-reseted.
It boots OK but when it shows the password screen, it doesn't allow me to put it. I touch all the screen and nothing happens, the soft options (unlock and Menu) don't respond either.
Last thing I did about 3 days ago was to install Advconfig 3.3 but I don't think this could damage the phone.
I'm not even able to sincronized because ActiveSync tells me to unlock it first.
I'm really getting mad and I'm desperate !!!!
Thanks in advance for anyone who can help ...
the first thing to do is an hard reset.
try it and tell us what happeans
OK, and many thanks in advance for your fast feedback !!!!!
hard reseting . . .
I'm sorry, nothing happened. Just the same symtomps. I hard reseted pressing the explorer and gps button, while presing the soft-reset with the stylus. It seems that the problem is that when I type, the screen doesn't respond, as if the problem where the presure with the stylus.
Continue desperated ...
Bad Hard-reset. I just misunderstood that I had to keep stylus pressed until tha message appeared. Now I'm back again.
One of the worst hours of my life.
Thanks very much for your suggestions, finally it worked.
Best regards.
ok nice
Related
after i upgrade to the new rom
JAMin_WWE_ 2130923_21309112_020720_ship.exe
i notice a problem in the center of the screen.
it doesnt work when i tuch there with the stylus.
i dont know what to do, does anyone had this problem too?
thanks for advance.
Erez
I would try to align screen first. Go to Settings -> System -> Screen -> Align screen.
evev in the align screen i cant tuch in the middle...
strange...
:shock:
Then I will do a hard reset and send it to customer care if this still exists. Good luck!
In my reading I came found,
http://www.modaco.com/iMate_s_Warranty_repairs_are_FAST_FAST_FAST_-t238487.html
erez29 said:
after i upgrade to the new rom
JAMin_WWE_ 2130923_21309112_020720_ship.exe
i notice a problem in the center of the screen.
it doesnt work when i tuch there with the stylus.
i dont know what to do, does anyone had this problem too?
thanks for advance.
Erez
Click to expand...
Click to collapse
Since the rom update I'm expierincing some alignments problems.. I have to realign my screen every other day or I can't even hit the right button.
Anyone same problems or a solution?
im going back to the first rom to see if the problem is the rom or my hardware....
will post soon
Erez
Any more info on this? Mine is making me nuts - but I tried using an HTC StarTrk, even a couple of symbian-based nokias, hated all three devices and came back - only to remember why I tried to leave in the first place.
SOMEONE PLEASE HELP!!! My future with this device depends on it!
Thanks
Screen Alignment
Hi I have a Imate Jamin only 3 wks old came with the latest ROM, Have exactly the same problem if not worse. I have to realign my screen 4-5 times a day.
I have treid Hard Rest & even reinstalled the ROM (Downloaded from Clubimate.com).
Have tried to contact customer supprt from Imate but no response..........
Anyone has any ideas??????
Rgds
hi guys, this might seem to be posted a lot of times but i havent found anyone who experienced the same problem as me. ive flashed a custom rom (not found in xda dev) and the phone went well for 3 weeks to a month.however, today(lunchtime) i had a problem i soft reset my device and i was stuck at the 2nd splashed screen. i dont think my hermes is bricked because i can do anything a normal hermes do before. (pda function, calls, sms) really no problem at all until today. ive done what the wiki said like
Problem 2: stuck on windows mobile screen
Try to soft reset with stylus and wait 5 minutes on the windows mobile screen to see if OS boots
If all you get is same windows mobile screen, remove the battery for some time (about 20 min should be enough) and put it again.
Again, if all you get is same windows mobile screen do a hard reset.
If doesn't solve the problem do a hard reset, but do not press spacebar to reboot after. Instead, do a soft reset with stylus when the device asks you to press spacebar.
Check if you might have the NO GSM Problem
well i cant go pass the 2nd splash screen so what i did was hard reset it. and problems gone. my concern is ive lost a lot of documents because of what happened. so i just wanna ask you guys what could be the problem and the solution to prevent this from happening again.
much respect to all here!
TIA
What do you do just before the problem occur?
best thing to do is hard reset you phone this will reinstall you OS and resolve the problem. You need to old the 2 top soft key and press the reset but with your stylus. This will then bring then take u into the hard reset mode. follow the prompts on ur screen by using your keyboard .
This will work as i have experienced the same problem
kind regards
Ash
Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.
hi guys
Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.
ive done both of this in my ppc. hehehe
@sir mikechannon
yeah that was my badd. havent done bckup and all. hehehe
@sir ghz
hmmm nuthin, just the usual... havent installed anything prior to the problem.
well guys... thanx for the comments my ppc doing good now, i just hope it wont happen again. hehehe. much respect!
Hi,
I've managed to kill my Orbit 2! Everytime it starts up it gets as far as the Windows Mobile splash screen then shows the volumn control (both levels turned down) but goes no further. The power button still turns the screen on and off and the screen still dims after a while with any key bringing it back to full brightness, but nothing happens!
Has anyone else had this problem?
Also, I've looked in the forums, but can't find details anywhere of how to hard reset this phone! The only instructions I've found relate to non-existent buttons!
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
Can anyone shed any light on why this is happening or how to hard reset!
Thanks in advance,
Nick
it is the bottom two buttons (below the answer & hang up) and the stylus for a soft reset.
When it asks for a confirmation hit the green answer button
Hope this helps
Thanks NC35 - that did the trick!
Luckily I backed it up on Sunday so shouldn't have lost too much!
Thanks
Having tried ( now three times with no help ever) to speak to O2 and ask how to hard reset following the start menu completely failing..... I was told it was "impossible" you will need to return it and use the "28 day" repair service.....
I have at last managed to restore - thanks to this posting!!
No comes the reseting process - which is a bit of a bore!!
O2 seem to have dispensed with any actual tech support at all!!
Dave
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
bizon said:
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
Click to expand...
Click to collapse
Now, thats not very hepful is it, especially when you're away on business for a few weeks and don't happen to carry the manual with you everywhere you go...
nid
i killed my o2 xda orbit II as well, but unable to hard reset
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
honeyyati said:
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
Click to expand...
Click to collapse
calm down. read this: http://forum.xda-developers.com/showthread.php?t=381600
most likely flashing another rom will fix your problem
I have downloaded the hard-spl. I'm completely stuck. I can't connect my pda to activesync. activesync didn't detect my pda. by the way, when I reset the pda, screen that asked to press SEND for restore to factory setting turn up few minutes after resetting. press green button, screen automatically shows windows mobile startup screen. I'm still stress, |I'm sorry but I can't helped it..
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
honeyyati said:
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
Click to expand...
Click to collapse
NP. Glad you got your problem sorted
Hi,
I have got my trinity phone one year ago and never had a problem since last week. When starting my phone, it stops on the first screen (with "orange" logo) and nothing more happens.
I tried to reset it without succeed. The phone is not detected by the "activeSync" to make it flushable.
Help please !
Yves Florent CK
my problem is mor or less the same... only that dont apears any image on screen and the green led is constantly on...
I have loaded a long time ago an old version of ROM Gelly.
This ROM worked perfectly to a friend who suggested to do the same with my trinity.
The PROBLEM is that when i try to open the pda it freezes to the first srceen showing the rom version and after....nothing!
I tried to load again Gelly from the bootloader, it begins to run, it runs about 1% then the trinity makes a flash (this means it loses the connection with the pc) and then shows me again the first screen....
Please i need help!
me to. i try install the rom original and my pda is living again.
try this to
hi,
2 things ...
have you tried a hard reset ? (hold both softkeys & hit reset button)
and when flashing:
when you first run the rom upgrade from PC with phone on Activesync, it is quite common for phone to hang at the bootloader screen ...
worry not -
just re-run the upgrade from PC again immediately, without disconnecting or attempting to switch phone off.
(the word USB should be visable on device under the coloured bars)
if you do get hung up at bootloader screen a hard reset should at least get you back to where you were, and you can try re-flash again.
hope this helps,
regards,
Kevin
My trinity won't work anymore...
Hi all!
My trinity wont't work anymore. When i press the ON/OFF-button, the display is lighten up a bit, then the buttons are lighten up. And nothing more.
When i will go to bootloader mode, it is the same.
And when i will to a hard reset, the trinity ask me to press SEND or END key for restore factory default or cancel. When i choose the SEND key, on my display some ridicoulous letters appear, but nothing more.
When i try KITL mode, everything is the same.
Can someone help please?
Because i can't do something on my trinity
EDIT (maybe this can help my helper ):
After some time, the display and the buttons are not lighten up anymore.
When i try to charging the battery, it only works, when the buttons are not lighten up (when i switch on, charging is ok; when the display is lighten up a bit, charging is ok; when the buttons are lighten up, charging won't work; when the display and the buttons are not lighten up anymore after a time, charging is ok)
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
never mind... problem solved... tks anyhow
weezer_88 said:
never mind... problem solved... tks anyhow
Click to expand...
Click to collapse
ok solved...
Can you tell how you did it?
Thanks
weezer_88 said:
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
Click to expand...
Click to collapse
But my trinity don't go to the boot screen, nothing on the display but lighten up slightly...
Nevertheless, can you please post, how you solved your problem?
THANK YOU in advance!
I downloaded the original Rom windows mobile 5 from http://www.htc.com/www/SupportDownload.aspx?p_id=3&cat=2&dl_id=111 then entered in KITL mode, connected the usb and reinstalled the original Rom, and all was fine...
I insatlled interkey 3.0 and after install my HTC freezes on the HTC logo sometimes appears the windows orange logo but no more I made reset and the same issue. I removed the battery for 10 minutes and the same. Anyone can tell me how can i do to login again? Is there a safe mode? Maybe try to login to uninstall interkey. Thank you
perform a hardreset...power off your device, press vol down, vol up and power button. everything else is instructed by hd2 =)
DN41
Thank you
At least saved my phone all my info was lost but my phone after hard reset works perfect. Thank you
no problem =)
would be very courious, if hard reset wouldnt help =)
DN41
Hi guys,
I have the same problem, but the hardreset did not change anything.
ideas what to do anyone?
well i have the same problem... LOOONG time ago...
i did a hard reset several times... it helps maybe for 1~2 weeks.. but not longer.
then i get the same problem again..
i use stock ROM (i didn't install others because if i have big problems with stock, i think it would NEVER boot with custom ROM) and only few of programs installed: co0kie's home tab, opera mobile 10, xtract, doodle jump and resco file explorer... and that's all i have!!!!! so i don't think that's program issue... previously, i didn't use co0kie's home tab and i have the same problem
I sent it to repair center, they said it's damaged by water... they fixed it... worked for about 1 week, then i had some problems with phone app, sent it back to repair, they said a hook-up was linked incorrectly in one place. then they said it will work perfect, they fixed everything...
but now, after 1 more week, IT FREEZES AGAIN!!!!!!
PLEASE PEOPLE HELP ME!!!!!! I GOOGLED IT FOR AGES!!!!! and found NOTHING helpful!!!