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Just as in the subject! I tried everything: soft, hard reset, removing batery, removing simcard, waiting for upto 20 mins staring at t-mobile screen. Nothing seems to work. I can see t-mobile white starting screen withIPL,SPL,GSM,OS versions and that is it. If I am lucky - waiting cursor appears.
This is the second time it happened, previousely I managed to turn it on after 30 mins of struggle. Not this time though.
I am affraid that if I - hopefully - turn it on this time and the battery runs out of power I will be left without a handset!
Absolutely no damage, no dropping, virtually new. Any ideas?
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right? If after hardreset you still have the problem, I would suggest that you send your handset back to them to have it fix. Where are you now? (better if you would have your country and network operator logo set for this forum, so that people can advise you based on your location/operator)
I had my MDA Compact 2, which works for 2 weeks before the speaker died off. Then, after I sent to them to fix, they've got the speaker done, but the entire unit now works .. weirdly. Thats is whenever I had the speaker on, the entire unit will heat up so much that, the battery meter will go down-stream even I have the AC power attached (good for a hand warmer though). Anyway, I sent the thing back to them, and they sent it back to me, with the note "change of the circuit board" (something like that), which I think it is a serious problem that I don't think anyone can fix. Good thing is that my unit is still under warranty, costed me a GBP10 for the postage, but I'm happy that I have it working in full order now.
I wonder if your problems are similar to mine.
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
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Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
sabestian said:
hanmin said:
You said you tried hardreset? So, you actually sees the screen that said, "to restore to factory setting press Send", then it said formatting ROM etc.., right?
Click to expand...
Click to collapse
This means that I did not try hard reset then. Holding the power button+stylus reset does nothing more than soft reset. It just goes dark and reboots.
I am in UK on T-Mobile. I think I will go to the shop I bought it in and demand replacement. Pity I loose all data... But I would do hardresetting anyway...
Click to expand...
Click to collapse
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
dave106 said:
thats not how you hard reset, hold down camera and record, tap the stylus button at the bottom and keep holding the other 2 until the prompt comes up
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Click to collapse
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Anyway, thanks! It worked, it did start now. I will check everything now.
sabestian said:
According to the manual: hold power and tap reset with a stylus! Page 79, "To perform a hard reset". Do they know what they sell?
Click to expand...
Click to collapse
Apparently not, that part is for the original MDA Compact on WM2003SE.
M
Hi,
I've managed to kill my Orbit 2! Everytime it starts up it gets as far as the Windows Mobile splash screen then shows the volumn control (both levels turned down) but goes no further. The power button still turns the screen on and off and the screen still dims after a while with any key bringing it back to full brightness, but nothing happens!
Has anyone else had this problem?
Also, I've looked in the forums, but can't find details anywhere of how to hard reset this phone! The only instructions I've found relate to non-existent buttons!
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
Can anyone shed any light on why this is happening or how to hard reset!
Thanks in advance,
Nick
it is the bottom two buttons (below the answer & hang up) and the stylus for a soft reset.
When it asks for a confirmation hit the green answer button
Hope this helps
Thanks NC35 - that did the trick!
Luckily I backed it up on Sunday so shouldn't have lost too much!
Thanks
Having tried ( now three times with no help ever) to speak to O2 and ask how to hard reset following the start menu completely failing..... I was told it was "impossible" you will need to return it and use the "28 day" repair service.....
I have at last managed to restore - thanks to this posting!!
No comes the reseting process - which is a bit of a bore!!
O2 seem to have dispensed with any actual tech support at all!!
Dave
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
bizon said:
The procedure of performing hard reset is perfectly explained in the manual that comes with the phone. "hard reset" is included in the index of this manual, so it takes only a couple of minutes to find out what you have to do.
After all, RTFM ;-)
Click to expand...
Click to collapse
Now, thats not very hepful is it, especially when you're away on business for a few weeks and don't happen to carry the manual with you everywhere you go...
nid
i killed my o2 xda orbit II as well, but unable to hard reset
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
honeyyati said:
sorry guys. I vae the same porblem as nick666 with my xda orbit II. however, hard reset failed!! the window splash screen came back after I hit the green button & it becomes static. I am really worried now. I have done so many paperworks with that xda..anybody please help!!
Click to expand...
Click to collapse
calm down. read this: http://forum.xda-developers.com/showthread.php?t=381600
most likely flashing another rom will fix your problem
I have downloaded the hard-spl. I'm completely stuck. I can't connect my pda to activesync. activesync didn't detect my pda. by the way, when I reset the pda, screen that asked to press SEND for restore to factory setting turn up few minutes after resetting. press green button, screen automatically shows windows mobile startup screen. I'm still stress, |I'm sorry but I can't helped it..
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
honeyyati said:
sorry guys. I have read the instruction wrongly. now it works fine.
many thanks cr1960 who has kindly response to my silly worries
thnaks again.
Click to expand...
Click to collapse
NP. Glad you got your problem sorted
Hi,
I have tried and tried to do a hard reset but the phone only soft resets.
i press and hold both soft keys under the screen (the "-" key above the Q and the "-" key above the P) and then i poke the reset button on the side of the phone. It will only soft reset. I've tried this when the phone was turned on and turned off.
I've even tried pressing the left soft key first and then the right, I've reversed the order . . .
Nothing I try will let me do a hard reset!
Any ideas?
try
No doubt you're doing it, but you have to push both soft keys at the same time as when you push in the stylus. Push both keys extremely hard with your right hand, and enter the stylus with the other.
Otherwise you could just try flashing one of DCD's rom's. That ought to get it to the hard reset status you want anyway right?
hey scotcha12345,
I tried pushing both keys at the same time too (then poked the reset). But it still won't hard reset.
I would like to do a hard reset because I'm sending this phone back to vzw.
I just want to clear the memory of any personal stuff.
I did the Settings>System>Clear Storage thing but I want to be REALLY sure that everything is gone and a hard reset seems like my best bet. (But, of course, the phone won't hard reset.)
Since it does not look like I'll be able to hard reset can anyone confirm that the Clear Storage thing does what a hard reset would do at least in terms of clearing anything personal and getting rid of programs that vzw might not like? (It has the stock ROM so I'm good there.) From what I can tell, I should be ok with Clear Storage but I would still rather do the hard reset.
and just to be clear, I've tried pushing all three (both soft keys and reset button with stylus) at the same time, too.
hard reset
2 other suggestions:
1st:
http://wiki.xda-developers.com/index.php?pagename=HTC_Titan
Scroll down to: Downgrading -- Official Carrier ROMs & associated radios with flashing guides
You could reflash with that. It's the original ROM and radio, so there should be no problem, thus avoiding any warranty deal breaking. (fairly quick and easy)
2nd
I'm pretty sure in the past I've seen a program that has a button that you can just push that does a Hard Reset...looking for it.
I've never done the Clear Storage, so I'm no help there.
Have you tried using the soft keys on the face of the phone? The ones above the windows and ok buttons. I've only used these and never the ones on the keyboard.
Ivan
try doing it by pressing the two softkeys obave the send and end buttons and then prees the reset button with the stylus BUT KEEP PRESSING THE TWO SOFT KEYS, DON'T RELEASE THEM UNTIL YOU SEE THE HARD RESET SCREEN...
btonetbone & nelsongruebr
Thanks, that did the trick.
(Sorry for the long response time. I was in a coma for the last 6 months.)
to answer your earlier question about the "clear storage" method... yeah, that does the same hard reset as when you press the two softkeys (on face of phone) + reset button.
The "clear storage" is the only method for the xv6900 users to hardreset since they don't have softkeys.
Ive hardreset both ways on my xv6800 with the same result.
I have this weird phone, I should say BRICK. My phone stopped working this morning after I cleaned the screen with a piece of cloth....the phone was in standby mode, when I did this.
Here is the story so far:
I was having problems with the hardware buttons, (messaging, internet explorer, the call and hang up buttons) the ones that everyone is been having problems with; so i decided to dismantling the unit following the steps shown on a Japanese website, basically by just looking at which screws to remove. By doing this all buttons functionality come back to normal so I had I fully working phone for about 3 days.
Now, all of a sudden the phone stopped working and refuses to go pass the "loading" message on the screen.
I decided to carefully dismantling the unit again, (I am now and expert in dismantlig dopos) but the problem persist.
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
The phone was running Windows 6.1 (the stable version)....and now I am PHONE LESS...This is just incredible.....
Any help would be much appreciated....
If you are getting a message on screen saying "loading", taht does not go away, then your problem is not hardware but software.
The thing to try here is a full Hard Reset. (not a soft reset, have you tried this?)
Mike
Is this a Full Hard reset??
I have also tried a hard-reset by pressing and holding the power button, the right/left soft keys and the reset buttong located in the lower part of the phone.....and still NOTHING.....
Hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
I have done the hard reset, however the Soft keys do not work, hence I dont get a menu saying 'press R to reset, X to exit'...so it basically continues directly to CRC's ROM loading message...just as before...and it gets stuck there......
I tried the other option,....Bootloader mode: Hold side OK and POWER buttons together and reset with stylus, and this options does work, but there is no mesagge only a screen with 4 color bands, red, green, blue and white...and nothing else.
If you don't get the message to reset yor phone then you didn't hard reset.
Oh well....thats what i suspected....now the problem is since the soft keys dont work, then I cant do a hard reset....and the more i try the battery gets and will eventually run flat, (since the phone is not recharging either) in another words my dear dopod is slowly dying.....
Well the reason it's probably not booting up and the fact the keys don't work are likely the same problem. One of the flexcable connectors is most likely not seating in fully. I'd dismantle and take great care with all of them. Make certain of the central one - the one with the tape on it.
Mike
Exactly .....but i dont really know why these phones have this problem....as I said before I did clean up the contacts about a week ago and presto...everything started working fine again, but after 24 hours the buttons started playing up again....so it is impossible that things will change in such a short time......
anyway coming back to my current problem, I tried and tried to hard-reset the unit and this time I pulled the keyboard out and pressed hard on the softkeys and after a while it did work .....so I managed to hard reset the phone.....it only had 14% left in the batterry.....lucky me!!!!.....so I went home and started carefully adding all the extra bits needed, and guess what???? right in the last update the phone, again, did lock up........Luckily now I have a degree in dismantling dopos....anyone would like to hire me???? and I am an expert in hard-resetting dopos with actitude.......
I am happy now with my resurrected doppo but I am still a bit weiry about the soft keys not working......
FINALLY ......A big thanks to you guys for your help and comments.....
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
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Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop