Hey everyone,
Today after unplugging my Shadow, I slid the screen up (duh) to check my text inbox. Right as I pushed the screen up (only 1/4"-1/2" up from closed), the screen contrast decreased dramatically. I have been messing with this all day and it only happens within about a 1/2" area almost immediately above closed, but will move slightly up or down depending on how quickly the screen is slid in either direction. With the keypad completely out, this will completely go away, but several times now has remained low contrast with the keypad closed and the screen locked (screen lock has absolutely no effect to it). I have restarted and the phone still does this during boot-up. Anyone have any ideas? I'm really not looking forward to paying the $110 insurance claim fee for a 9-month old phone
try a hard reset. if not. buy a 60 dollar brand new unlocked shadow off ebay
same thing happend to me
Hey, i know exactly what you are talkin about, i had the same thing happen to my shadow. It turns out the the ribbon that connects from the wheel board(where the wheel is at) to the LCD cracks/breaks on the right side, and the part that sucks it only one or two lil lines that break and berely notice because t-mobile wouldn't take my phone through warranty and i didn't have insurance so i decided to take it apart myself, i ended up buying a shadow with a broken lcd and just replace the wheel board with the ribbon.
Related
Really need help here,
My hermes suddenly decided that visuals are no longer needed.
That means the screens stays off all the time (yes even in bootloader mode).
It works, receive calls and flashes roms but in no situation can I see anything on the screen (pitch black screen).
I've got no warranty so I took it apart and checked each cable and connector - no issues were seen. I tried changing SPL-s, RUU, Roms all worked but left my tytn with that black screen.
Did anyone see this happen or has any advice?
This sucks big time :-(
No one? Oh man, I guess it's dead then :-(
Last bump before giving up and throwing it away - please?
send it to me if your gonna throw it away : - 0
I've given up on mine as well. It has white screen though. Where do I dump this thing?
If it is out of warrenty, I would take it apart as is sounds like the hardware, check the connections to the LCD. Does the backlight still work, or if you put it in strong sunlight, can you see the LCD working?
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
what are you guys willing to sell your pdas for? Mine fell in a puddle and i need one for parts. The white screen might be fixable the first couple of times but then it dies off for good, the black screen i've never heard of.
So if you want to sell for a reasonably cheap price let me know, i can buy a new keypad online for $50. So around there would be nice!
i.a.wright said:
My Hermes had a white screen also. I found that if I squeeze the bottom right hand corner whilst resetting it would sometimes work. It seems there is a chip on the switch board that needs the right ammount of pressure on it. I think it was a design flaw as the herm200 and 300 are different. If applying pressure works and you are confident enough take the hermes apart and put a couple of small pieces of plastic or paper between the front buttons and the small square chip on the switch board. This worked for me.
The service guide is available if you google. Let me know if you need more info.
As for the black screen that sounds more serious sorry not seen that one.
Click to expand...
Click to collapse
I just tested this on mine and actually got some results.
mines the opposite though, it will NOT work with any pressure. I left all the screws loose for that board under the buttons, and left the LCD assemble screws out on that end and it works, But if I press the keys it whites out again and won't come back until I repeat the dis-assemble/re-assemble
I had a similar problem but this was after someone dropped mine on the floor. The screen would just be white screen, while everything worked. If I pressed the bottom right of the phone it would sometimes come on and stay on for a little while but would eventually always go to white screen.
I did manage to use the phone but had use a program called Net Control which allowed me to control the phone over WIFI with the phone screen shown on the PC. Got the phone replaced in the end by the people who dropped it.
i got the flex cable and my phone still has the white screen problem....wtf///
I have read a few posts about the white screen issue and some seem to pertain to my problem and others don't. My screen is white 100% of the time from power on to power off. So I can't seen anything when it first boots or comes out of standby mode or any thing else. The only way that I can get the screen to be anything but white, is to hold it in my left hand with the keyboard slider bottom left corner of the phone pushed up against the base of my thumb muscle and my other fingers pushing on the bottom right corner or the phone on the screen slider. Sometimes if I hit it in the bottom right corner then squeeze it I can get it to work without tiring myself out from squeezing after 1 minute.
Seems to be a pressure and angle thing i think. The phone has been dropped on more than one occasion. Ten tops. Sometimes when I squeeze it i get lines from left to right, then fade to white.
If I put the phone on 65-90 degree angle from my eyes I can see a little black mark at the top of the screen under the C of HTC. That is what had me thinking that it was a cracked LCD.
Any help would be greatly appreciated. Phone is still under warranty, but would rather not be without it for the 6 -8 weeks I was told it would take, only to find out it was a cracked lcd and they won't fix it.
I believe you have to open it. Try to connect every single connection again.
I Had This
I had this problem when i dropped my Vario 2 the screen cracked and was all white, when i went on ebay and bought a new screen I took the vario 2 apart and replaced the screen BUT the ribon connector that plugs into the board was not quite in so when i re-assembled it i just got power and white screen.
There are a couple of little lugs on the ribon cable and i though that once they were butted up to the connector on the board that it was in properly. BUT the lugs actually needed to be pushed that little bit further and slide under part of the connector. BANG it worked fine.
bmaffin13 said:
I have read a few posts about the white screen issue and some seem to pertain to my problem and others don't. My screen is white 100% of the time from power on to power off. So I can't seen anything when it first boots or comes out of standby mode or any thing else. The only way that I can get the screen to be anything but white, is to hold it in my left hand with the keyboard slider bottom left corner of the phone pushed up against the base of my thumb muscle and my other fingers pushing on the bottom right corner or the phone on the screen slider. Sometimes if I hit it in the bottom right corner then squeeze it I can get it to work without tiring myself out from squeezing after 1 minute.
Seems to be a pressure and angle thing i think. The phone has been dropped on more than one occasion. Ten tops. Sometimes when I squeeze it i get lines from left to right, then fade to white.
If I put the phone on 65-90 degree angle from my eyes I can see a little black mark at the top of the screen under the C of HTC. That is what had me thinking that it was a cracked LCD.
Any help would be greatly appreciated. Phone is still under warranty, but would rather not be without it for the 6 -8 weeks I was told it would take, only to find out it was a cracked lcd and they won't fix it.
Click to expand...
Click to collapse
Either send back and keep warranty or try the several solutions posted. I myself am pretty sure I found the correct solution and I posted it in the appropriate thread.
Thanks guys, I think I'm going to try my luck with sending it in. Will probably add a link to the main whitesrceen thread so hopefully I get no hassles. Will post back When I get it back.
I had a similar problem and voided my warranty because I don't have a spare device... anyway, here is where I found my solution.. http://forum.xda-developers.com/showthread.php?t=321163
Good Luck... My phone is still working fine....
Hey everyone,
Today after unplugging my Shadow, I slid the screen up (duh) to check my text inbox. Right as I pushed the screen up (only 1/4"-1/2" up from closed), the screen contrast decreased dramatically. I have been messing with this all day and it only happens within about a 1/2" area almost immediately above closed, but will move slightly up or down depending on how quickly the screen is slid in either direction. With the keypad completely out, this will completely go away, but several times now has remained low contrast with the keypad closed and the screen locked (screen lock has absolutely no effect to it). I have restarted and the phone still does this during boot-up. Anyone have any ideas? I'm really not looking forward to paying the $110 insurance claim fee for a 9-month old phone
Hey, i know exactly what you are talkin about, i had the same thing happen to my shadow. It turns out the the ribbon that connects from the wheel board(where the wheel is at) to the LCD cracks/breaks on the right side, and the part that sucks it only one or two lil lines that break and berely notice because t-mobile wouldn't take my phone through warranty and i didn't have insurance so i decided to take it apart myself, i ended up buying a shadow with a broken lcd and just replace the wheel board with the ribbon.
That's pretty much what I thought, turns out now that the home button doesn't work when the screen is shut and the screen is showing high contrast, and wifi just recently crapped out on me (after 20 restarts/pulling out battery, it might work for 5 minutes). I haven't abused this thing, WTF HTC???
Just call T-mobile. u can exchange your phone for new one. I already have 3rd one after having some problems with prev ones without spending a penny
Hello,
for first I've already read some topic covering the white screen problem. I have the white screen every time on my Hermes since booted. Going into bootloader also shows white screen. I don't see any signs of misalignment.
I've already taken apart my Hermes and reconnected all connectors I've seen, including D-Pad connector, tightening and loosening the screws by it. I see there's nothing else I can fix without replacing any parts (or am I wrong?) What should I buy? Do you think that the actual screen may be faulty? Or maybe the flex is damaged and I should buy it? (well I think that some chip is connected to flex so I don't know if it can be replaced anyway). My main question is: if the screen is all white, is it possible that the actual screen be faulty?
It could be a number of things which could amount to $$$$ by throwing parts at the phone - may be cheaper to just buy another. Before the completely all white screen did you have occasional white screens with increasing frequency? First try some of the fixes for correcting whitescreens - pressure on the dpad - etc. If you still get nothing the chip could have come loose - but who knows?!!!! Need some more information - history etc.
Unfortunately don't know the history... bought cheap off ebay hoping it can be easily fixed already ordered the screen, if no luck, will send as spares/repair in my country - should earn something anyway.
i have a fault with mine some times (well a lot now) when i open it or close it all the way i get a funny fuzzing on the screen and some times it just ends up going black, move it back and forth a bit and the screen collour is inverted. i have to press the power button twice once for off then back on and it stays normal collours till u move the screen again. is this called white screen?
Not really - yours should be an easy fix. Seems like the flex cable is either loose or cracked slightly. It only occurs when you slide the keyboard out right? Any problems with the front keypad - with the unit closed?
I had my evo's (003) touch screen die where the main screen didnt light up but the buttons did. I couldnt see anything on the phone but it did work and I could make calls with bluetooth etc.. SO, I took the phone into the store and they replaced the entire screen which includes the front buttons and side volume rocker etc.
HOWEVER, now the bottom buttons (home, back etc) do not work. Has anyone had this issue? Im taking it back for them to put ANOTHER screen on.. I did find this video of almost the same issue I am having:
Im wondering if other had this issue and if there might be a bad batch of replacement panels... The service tech told me I needed to hard reset to get the buttons working and I did and same issue....
Thanks....
I have had that happen before even white spots on screen and where it became unresponsive to touch locked up. Had it swapped out and the new one had the screen coming apart. Then the next one wasn't glued on right windex got on the lcd. Got my phone from Asurion and they sent me one with glue all over messed up charger port and the screen had 15 lines running str8 down the center.
I have no idea why but I believe there is a bad batch of panels still running around. Now I have a brand new 0004 evo Asurion gave me after I called and talked to them takes awhile to get through to someone. But worth the 100.
Sprint store always gave me refurbs with big issues always such as screen issues and broken volume button and camera issues.