I was running the XDA-developers-SER-v12.exe from my laptop with my sx56 connected through the cradle beacuase it said to hook up to active sync. During the upgrade it said it couldn't verify a com or usb port or something like that and the upgrade just stopped. Now my device is frozen at Upgrading... and I'm not sure what to do. Was I supposed to connect with a serial cable to do the install. Please can someone give me baby steps - step by step, I'm not very good at this kind of thing. Thanks!
Hi ...
1. what was your original ROM version before the upgrade ?
2. Can your device be recognized by Active Sync ? ... if yes, go to \windows\startup and delete the upgrade batch file and soft reset.
3. Did you try a hard reset ?
No, my device is not recognized by Active Sync. I have tried a hard reset, but it has no effect, the screen is still frozen...
mbilson said:
I was running the XDA-developers-SER-v12.exe from my laptop with my sx56 connected through the cradle because it said to hook up to active sync. During the upgrade it said it couldn't verify a com or usb port or something like that and the upgrade just stopped. Now my device is frozen at Upgrading... and I'm not sure what to do. Was I supposed to connect with a serial cable to do the install. Please can someone give me baby steps - step by step, I'm not very good at this kind of thing. Thanks!
Click to expand...
Click to collapse
There still maybe some hope! Rerun the XDA-developers-SER-v12.exe and the upgrade should start where it left off, so give it a try.
If that fails your next option would be the SD card boot loader method. So if you don't have a PC SD reader plan on getting one.
HTH
Thanks for the advice. I tried re-running it many times, still no luck. It is still under warranty so I sent it back to Siemens, they authorized flashing the ROM. When it comes back, I now have the unlocking software from gsmlocker.com and I will start again.
Guys,
I ve just downloaded this http://rapidshare.com/files/21256078..._DUT_11500.rar romversion in the understanding that it was for the HTC 9000 PDA. There was a file called MaUpgradeUt_noID.exe which I let 'upgrade' my 9000. However, I think something very VERY big went wrong! A reset by pushing the 2 buttons and reset button on the back gives me the option 0 to reset but all I can see after that is a black screen which says USB at the top and at the bottom v1.00
What happened and is this the end of my PDA? Sync won t work anymore now since my PDA can t be detected by windows because I can t get in the PDA!!!
Is there something I can do??!!!
PLEASE HELP ME OUT!!!!
Edit/Delete Message
sounds like you're just in bootloader mode
I think you are in what's called bootloader mode. Read the wiki to check - the screen you are describing sounds normal to me you plug you device into the comp via usb (with sync over usb disabled in active sync) then install a new rom.
You really shouldn't have tried to flash your rom without reading some instructions first but I think that your device should be fine.
If you have already upgraded your rom just do a hard reset and select the option to reset.
Will this thread help?
http://forum.xda-developers.com/showthread.php?t=310056
I'm sorry, this is the thread I ment to link:
http://forum.xda-developers.com/showthread.php?t=310054
strangely enough I found out that I DID use a good version picked from this http://forum.xda-developers.com/showthread.php?t=298020 post. In this thread mwang gives a link to here http://buzzdev.net/index.php?option=com_phorum&Itemid=125&phorum_query=read,40,30486,30486#msg-30486 where I picked the dutch version. I than double clicked the MaUpgradeUt_noID.exe file and the software for upgrading started. When he was at 100% he said the the ROM update was completed and that I had to do a reset. So, I than pushed the three buttons (2x the - button and the reset button at the back of the 9000) but all I than see is the bootloader menu with USB and V1.00...........
Sorry for putting it in three sub forum, my fault, but the device is from my work so I don t want it to be screwed up!!!
sanderh said:
Sorry for putting it in three sub forum, my fault, but the device is from my work so I don t want it to be screwed up!!!
Click to expand...
Click to collapse
Rather late now, but if it's owned by your company for work, should you really be di**ing with it?
Solution to probl: Stuck in Bootloader
The one way of fixing your problems....you're officialy stuck in bootloader,
Here's the way to fix it:
1. Stop Activesync USB connection on your machine under connection settings.
2. Uni : Reboot Bootloader then Connect USB ( If your phone isn't in bootloader already..)
3. PC : Run mtty1.42.exe ( Download from XDA's ftp site or search the forums, I'm sure you'll find it.)
4. Choose USB in "Port" (Reconnect if can't find/reconglize USB and try remove sim and sd card)
5.1 Press Enter
5.2 USB> (This will show up)
6. Type: Set 14 0
7. Press Enter
8. Run your rom update again and it should flash this time.
did it start??
did it start?? ?
Hi. first post.
Have an o2 exec. Different brand same deice and none of the other methods worked but finally got it working. Using mtty1.42.exe it would not see usb connection and therefore could not go down that route.
I booted into the bootloader mode that says serial at the top and v1.00 at the bottom.
Connected to the pc and cant remember if i stopped wcescomm.exe or not but you can try both ways.
Then started Midget_1990_v1_0_PU10_WWE.exe rom and followed the instructions and voila.
Hope this helps someone.
"Using mtty1.42.exe it would not see usb connection"
You need to disable the usb connection of active sync under connection settings and then only mtty will pick up a usb connection..
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
I have also tried to use ActiveSync to version 3.8 (I found this suggestion from this web site) but bad luck it can't detect my BA device at all. I have also tried to revert back to WM2003SE but still get the same problem. My system is WinXP SP2 & O2 IIs. So Please help I am in the dark right now.
Same problem here...
su2003 said:
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
Click to expand...
Click to collapse
get into boot loader mode,then try
(press record button + power button and reset at same time)
addan said:
get into boot loader mode,then try
(press record button + power button and reset at same time)
Click to expand...
Click to collapse
Have tried that already but still get the same error. I have even reformatted my PC and reinstalled WinXP and ActiveSync 4.5 just in case there are viruses or so but also get no luck.
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Yes, at this time you asked me. Nothing changed.
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Yes.
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Yes. I did it.
More over, if I started BootLoader mode before execute MaUpgradeUt_noID.exe the program get struck while performs device information checking, I have to pull it out from Sync station the program then continue running but without any information (like the existing OS version etc.)
how long did you wait for the program to respond before you find that its stuck ?
Here it takes about 2 min to find the device
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
2. place it to cradle
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
4. start upgrade utility and follow the onscreen instructions
5. perform hard reset (the three options thing)
thats all
Xplode's new cube cab
deleted... off topic
how long did you wait for the program to respond before you find that its stuck ?
It was about 5 min and the program still had no responses. I then have to pull it out and the program continue running but without any information (like I had mentioned it before).
Here it takes about 2 min to find the device
Unfortunately not with mine.
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
Yes. I did it.
2. place it to cradle
Yes. I did it.
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
I have tried it both with and without killing the activesync.
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
su2003 said:
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
Click to expand...
Click to collapse
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
Good luck!
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
First of all, Sorry if I make you and other confused. I have began to unsuccessfully upgrade my device since Friday. So I decided to help myself at first by try to do everything I can do by myself. I have formatted PC HDD and also reinstalled activesync because I thought the utility may conflict with other program on my PC or from Viruses. I have also tried many ways with hard reset and cold reset etc. to upgrade my device but have no luck. That was with very fresh new installed WinXP PC. Unfortunately, I have to use this computer for my job also. So that's why I have to install printer & scanner driver including MS Office, AutoCAD and other necessary program to serve my job . I have falled with upgrading but I do not want to have problem with my job. Hope you understand my essential.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Since I began to upgrading and everytime I have executed the utility I have always wait & wait but I just never look at the clock to see how long I have waited. Xplode has just warned me to take enough time so I started to upgrading but with clock at this time. I have already mentioned that I have successfully upgrade from WM2003SE to the WM6 (previous version) so as a user I have enough experience and know what I am doing.
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
This is just my opinion to let you guy see and understand the problem. That's it.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
I think I have already put a lot of effort about upgradind my device. I have reformatted and reinstalled all necessary programs. It took me out almost half a day to do this. And not only with my PC I have also reinstalled all programs on my device with an old OS version since I have lost them all from hard reset. Other than that I have also tried & tested upgrading the device during the time. The only word I can say that It was not funny to do all of this. It was not really a hard job but it took almost my weekend time.
Good luck!
Yes I do need it barely. Actually I have already felt a little lucky got from all of you that try help me solving the problem. Thanks.
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
April 1 said:
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
Click to expand...
Click to collapse
Thanks for your additional.
I have also tried using different PC to upgrade the OS but got the same result.
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
I am quite sure that the screen has displayed USB but the number is 2.07 not 2.06. I am not sure about the meaning of the number, it could be the version.
I have also brought a new USB-XDA IIs cable yesterday, just in case the cardle was defected but it doesn't work also, I have got the same result.
khanem said:
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
Click to expand...
Click to collapse
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Conclusion:
Bad Hardware(Flash ROM)?
Your Bootloader is toasted or had it's LAST flash of it's lifetime???
We can say that... but hopefully not for your sake.
Because as you have said you've done EVERYTHING that was posted.
and though our Senior's "inputs" didnt worked out the way it SHOULD work.
I cant say it's a waste of time to answer your questions.
But there are no more questions to ASK
and there are no more questions to ANSWER
They're all been said here.
All you have to do is PRAY HARD leave the BA rest for a day...
remove the battery...
think things out, clear your mind... sleep...
then execute Xplode's Walkthrough from Step 1 the next day.
but be sure to have the battery fully charged.
Your BA is not dead and your bootloader is not toast. The only problem you have is probably you are impatient. Go to the Wiki and follow the procedure exactly as it is written. It will work. By the way, if you kill Activesync (ie disable USB connection in activesync connection setting), put your device in bootloader mode and connect your usb cable (in that order), run the upgrade and it will work. Forget about activesync.
su2003 said:
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Click to expand...
Click to collapse
I use xda IIs and the bootloader mode shows ver 2.07, and i dont have any probs installing. I dont think the version 2.07 has got something to do with your problem.
You said that you tried other pc and it doesnt work, and it worked before when you upgraded previously. I think you know enuf about upgrading if you have done it before....
did you have problem with sync connection before? I was just thinking maybe there is something wrong with your BA....like actual hardware problem with the cable connection??
what about firewall? would it affect it - I doubt it cause its not in sync mode.... but at this stage, maybe just try all possibilities to try to get it working.
Good luck
Mhm. I'm not sure I've really followed all the intricacies of this case ... But whatever, here's my two cents for a safe upgrading procecedure:
1) use a cradle, not a USB cable, and make sure the cradle's
power supply is plugged into a wall outlet. It also helps to make
sure the cradle is plugged directly into the PC, not via any kind of
USB hub. No other devices should be connected to that same USB
channel. I suppose temporarily disconnecting other (unneeded) USB
devices from the computer can't hurt, either.
2) I guess "kill ActiveSync" can mean various things ...
however, here's the best way to do it I think: as sofene mentioned,
disable USB connections (what the hell - disable ALL connections) in
ActiveSync settings. Then reboot the PC. No need to look for ActiveSync
processes and kill them manually -- disabling the connections will take
care of that. Rebooting ensures that ActiveSync's driver code is really
unloaded.
3) remove SD card and, for good measure, SIM card from the BA.
4) perhaps soft (or even hard) reset your device
5) put device in Bootloader mode
6) insert device in cradle, start upgrade utility, off you go ...
By the way, ActiveSync has got nothing to do with the ROM upgrade utility, and it should therefore not have been necessary to re-install ActiveSync, etc. You just have to make sure it does not get in the way of the upgrade process. As far as I understand the process, the ROM upgrade should work equally well on a PC that does not even have ActiveSync installed.
I cannot switch on my device. When I tried hard reset it stucks at bootloader. so tried to enter boot mode (red green blue screen) and reinstal rom. it starts and look it works properly but instalation of new room is not completed (error 270). have read simmilar topics in forums and it seems it´s because device is not connected with activesync. any ideas how to fix? please don´t say I have a brick
Cannot connect
Use the original cable supplied by HTC. There seems to be an issue with other cables.
sanjeev
Are your really using ActiveSync or Mobile Device Center?
In bootloader mode when connected via USB, can you read "USB" on the Bottom of the Display?
to both questions I can say yes. but nothing happens. it seem pc doesn´t recognize device.
ypsilonq said:
to both questions I can say yes. but nothing happens. it seem pc doesn´t recognize device.
Click to expand...
Click to collapse
Opens activesync at the PDA and the go to connections settings. (menu->connections).
See if USB connection is selected there.
Cheers
thank you. I tried what you suggest but no change :-(
is the error you got when flashing the original HTC ROM?
if not download it from the official HTC site and then flash it using SD card flash (for more info about see the wiki)
finally fixed!!!!!!!!!!!!
I find original rom (t-mobile) and followed instructions from link provided by y_bother. big thanks !!!
Hi guys,
some time ago i tried to upgrade my htc p3600 and as it was upgrading flash, it stoped.
from then, nothing is working in the phone.
i have made hard reset but it is not loading.(i guess there is no rom to load)
do you have any idea what i can do to restore my phone to work and install a better rom?(i have read about kitchens but i don't know what is it)
i have read many threads but i am confused about this.
could you give me a step by step guide what i can do?
thanks.
thanasisglt said:
Hi guys,
some time ago i tried to upgrade my htc p3600 and as it was upgrading flash, it stoped.
from then, nothing is working in the phone.
i have made hard reset but it is not loading.(i guess there is no rom to load)
do you have any idea what i can do to restore my phone to work and install a better rom?(i have read about kitchens but i don't know what is it)
i have read many threads but i am confused about this.
could you give me a step by step guide what i can do?
thanks.
Click to expand...
Click to collapse
friend follow this link
http://shipped-roms.com/index.php?category=windows mobile&model=Trinity
thanks for reply.
it does not work for me. this program is for updating rom and it needs to have the phone conected to the pc with activesync.
my phone does not open at all, so i can't establish an activesync connection and run the update.
any ideas?
a light or lights on the charger
1. Press on/off button + camera button + reset (using the stylus)
2. You should now be in tricolor screen.
3. Connect the usb cable.
4. Make sure you have activesync runing.
5. Install the rom provided in the link.
ok, thanks!