I've got an 'old' XDA II (PH10B), and I don't want to miss it. My problem is the USB connection. Due to unknown circumstances, the USB chip has lost the identifier, so that I can't synchronize with USB connection due to unknown device. Serial, bluetooth and irda still works. Is there any possibility to restore the USB-identifier back into the PDA. I've restored the rom and radio via serial, but it doesn't fix the usb-problem
USB sync
You may change your USB sync cable. Your problem may be solved
That was my first trial!
The problem is exactly described above. and it has nothing to do with async ,pc, cable or something else.
raju-007 said:
You may change your USB sync cable. Your problem may be solved
Click to expand...
Click to collapse
Thank you. I never would have thought of that, since the phone is charging.
But changing the cable actually worked
hmmm...
i kind of have the same problem . my device freezes when i connect it via USB to computer .
Actualy it does not freeze when Advanced USB functionality option in Settings is on ... but ActiveSync does not start ...and nothing happens .
The funny part is that it worked ...some time ago and i tried to connect it to another computer and it works .
the only thig i haven`t try is to reinstal windows on my computer
Try plugging it into another USB spot on your computer. The cable and phone obviously work, which suggests that maybe the USB hub on the computer doesn't have enough power to charge and function. This usually happens when using front panel USBs. Try the rear USB ports.
usb freeze
i'm having the same problem as quantico said
"""my device freezes when i connect it via USB to computer .
Actualy it does not freeze when Advanced USB functionality option in Settings is on ... but ActiveSync does not start ...and nothing happens .
The funny part is that it worked ...some time ago and i tried to connect it to another computer and it works .""""
well....mine did worked untill one month ago,and then suddenly had this problem..
the problem is not the computer that i'm sure,i have tested on a friend's computer and problem persists..and i have reinstalled my os from 32 bit xp to 64 bit xp and active sync works fine,cause i have another device a hp 6915 and it's ok...
the cable seems to be the main problem,but now i'm not sure...i have tested the pins with a ohm meter in the both ends of the cable and it doesn't seem to be somethin wrong..apparently..i will reinvestigate
then i thought the problem was my rom(3 monts ago when i bought the phone did upgrade from wm 2003 to wm6.1 using Shekhar's rom which had a few bugs, and so decided now to go with the latest,Ather's dark edition 6.1 which so far works like a charm(best recomended for hima)...but again problemo not solved..
i still think that the cable or the back connector might have a problem,but here in romania is hard to find a qtek 2020 data cable and also a cheap one so...untill anyone has some brilliant ideas ..i'm just charging my phone from usb
i have retested the cable with the ohm meter at both ends and cable is fine ,no broken pins,no shortcircuits...
i have pluged the usb cable into the pda moterboard connector and tested the usb at one end of the connection and on the mainboard of the pda at other end(phone dissasambled no power) all tests indicated that the fizical connection between the usb and motherboard pda is fine,and no other shortcircuits or broken connection..
that leads to another conclusion...there is an internal pda circuit or chip mailfunction of the usb function due to hardware or software problem that i cannot explain..typically for those models.....
those problems are not new,a lot of mp3 players after a while crash like that with usb device mailfunction or card readers or usb hubs.. but why?
so...we're back at the start of this thread
It seems that I have the same problem with my qtek. Some strange things happened. Unpredictable disconnections with usb. As above, I updated several month ago with the Ather WM6.1 rom. But the strange usb disconnections still exist. I bought a new usb cable. No change.
Since today the qtek doesn't charge either anymore trough any pc or in my usb charger in the car.
I guess something went wrong inside the pda...
usb drivers
I had problems with win7 and usb drivers. Came across these and it allowed me to flash roms. As i was having connectivity problems I thought these may help
xp
the cable is not the problem ...because i tried on another computer ..and it worked ...
the problem is the XP ...and the drivers
10mg said:
I had problems with win7 and usb drivers. Came across these and it allowed me to flash roms. As i was having connectivity problems I thought these may help
Click to expand...
Click to collapse
its it win 7 32bit or 64 bit?
im using win 7 x64 still have the problems
Related
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Presumably you have installed (re-installed) Active Sync on the PC? As you may already know, as standard the JAM and many other PPCs are not recognised by the computer unless Active Sync is installed [properly].
www.softick.com provide an excellent utility to have your PPC recognise as a removable drive without using Active Sync.
Yes, ActiveSync has been installed & re-installed. New development? I plugged in an 80Gb external hard-drive to that laptop and Winblows is telling me its connected to a non-hi-speed USB port, which it is not. Could be something there.
I'm going to re-flash the Jam to factory ROM, then I will dig into the USB issue.
I had this problem and I tracked it down to the fact that I had picked up the wrong cable!
Same connector but for my camera
The wrong cable thing may very well have been it, but I was also having probs with an external hard drive I was using. I ended up rebuilding my laptop twice and now things seem to be fine. What a drag.
hypr said:
Greets gang,
Several days ago I started getting the subject message appearing in my WinXP system tray. It was on my Gateway laptop and it would appear over and over again, citing 'Unknown Device' when you'd click the annoying ballon. My Jam wasn't even connected at the time.
I basically blew everything away and restored my laptop to factory original settings. Problem persisted. I thought it might be hardware, but the message has now disappeared, only re-appearing when I plug in my Jam. My USB Bluetooth dongle plugs in fine, no errors.
Someone else had bent pins on their USB port or plug--I see none. Anyone else have issues with this, or can anyone offer some help?
Click to expand...
Click to collapse
I have the same problem.
It seems, this problem appears mostly on laptops, not on PCs?
I tried to uninstall\install, repair with all ActiveSync data removal or leaving it - No result.
Also, tried to replace the cable (which is ok, im sure with the one from the camera) - No result.
Temporary way out: do Off\On with qtek9000 on cable connect.
Another way out: Turn On the "Enable all incoming beams" flag in Start -> Settings -> Connections -> Beam (this path may vary depend on your Universal brand name). As I seldom need to connect via IR to other devices, I have switched this option off to consume power.
DOES ANY BODY KNOW, HOW TO FIX THIS BUG?? Any Ideas?
Qtek9000 with laptop Toshiba Satellite Pro \ Win XP SP2
it seems dat a noob like me at last can give a help
i have the same problem last time, and as i trace it down, the problem lies on the cable.
as u know that we all use mini usb (usb cable type b) for our o2 mini, but not all type b cable support pc connection, some will only give charging access
i have 2 mini usb cables, one comes from my external hdd, and the other is i buy it myself. the difference is that the 1 i bought actually have a shorter connector (maybe the problem due to this)
so try to buy another cable, as i don't know any other way (reinsatalling pc os, hard-reset device or reinstalling active sync won't solve the problem)
NB. both cables are working when i plug it to my external hdd, so maybe the cable is not faulty. one of the advantage that i got is that i can charge my mini without disabling the active sync usb connection
sorry for my bad english
i can almost essentially confirm that it is NOT the usb cable.. I have been using a usb cable i had around the house for syncing my phone, and it has worked perfectly ever since I first received the phone (over half a year ago), but all of a sudden, i plugged in my device, and received the "usb device not recognized" error message... does anyone know the cause of this?
since a few weeks, i've got a very strange problem with my blackstone.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync. it's also impossible to do active sync by usb since this moment. i already tried everything in the blackstone USB2PC settings, like disabling fast synchronising, deactive/active the USB2PC pop-up and so on...
what i found out yesterday is the following:
because i did a hard reset, i didn't had any contacts on my phone, so i tried to active sync over bluetooth. that worked perfectly and after the synchronizing was finished, the USB connection worked again, but only for a few minutes. afterwards i had the same problem again. nothing happened when i connected the USB cable. i was able to do the same thing again: synchronize by bluetooth, connect USB cable and it worked again for a few minutes. unfortunately i wasn't able to flash hardspl during this time period. it found the phones bootloader version, but when i wanted to start the flashing process, it said that it can't estalish a connection to the phone (tricolo bottsreen has been started and progressbar was visible, but on 0%)
i also tried it on 3 different pc's with 2 different USB cables...
normaly i would say now, that my blackstone has a defect due to the fact that i did a hard reset and it's still not working, but how is it possible that it works for a few minutes after synchonizing by bluetooth?
does anyone has an idea??? i don't want to give away my lovely blackstone for warranty
btw. is there any possibility to flash a new rom without using the usb cable? even with the soft spl method i've found, you have to use the cable even if the rom itself is flashed from the sd card...
Black Stone usb device picking as "unknown device"
i am also having the same problem please help me
Maybe i'm having a similar issue:
My HD is not recognized anymore via USB Cable. I tried different computers with different Windows Versions. (7, Vista, XP)... No Connection anymore.
Bluetooth Connection works!
I did follow all suggestions... nothing works.
Could it be, that i flashed my HD too much? Is it broken now?
have you all checked your 'USB to PC' settings?
wellers said:
have you all checked your 'USB to PC' settings?
Click to expand...
Click to collapse
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
kkchan said:
Hi,
I have this problem with one of my PC as well. It was working previously. I already checked 'USB to PC' settings
Click to expand...
Click to collapse
Yes, checked every of the common suggestions given in this situation.
Could it be a hardware fault?
As i told, it doesn't work on any PC! Feels like Touch HD's mini USB port is dead. Strange thing ist, that it says chargin when connection the cable. But no other reaction than charging.
is there still no solution for this problem?
i already found like 20 people now with the same problem, posting in several different threads. seems like this really is a big problem of the blackstone...
I had this problem with Duttys rom afgter plugging my HD into works pc to use internet sharing.I had to do a hard reset to sort it out sorry ts not much help but its the only way i sorted it after buying 3 new leads!
Using the stock ROM 1.14, never ever flashed a ROM. However, for a few days, I have been unable to connect my Blackstone with Windows Mobile Center (OS = Windows Vista SP1), it just fails with an (unspecified) error. I can only connect my device as a disk drive, not via ActiveSync anymore. It used to work before.
I am currently investigating whether or not the recent firewall upgrade (to Norton 360 3.0) on my computer may be the root of the problem. I'll keep you informed...
EDIT: performed an uninstall of the Windows Mobile Device Center, restarted the computer, re-installed the WMDC using the HTC CD provided with my Blackstone -> voilà, it works again
EDIT2: probably my problem was not related with the ones described here above, but who knows, maybe it will help others ...
i also hv the same problem
cannot synchronize...
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
bufung said:
last week just facing the same problem as u guys.. nothing is work.. the port just able to charge only....
did watever I can... no luck...
some time when I plug in cable.. the unit prompt "this device didn't support USB headset, please remove"...
end up..
send the unit to repair.. the shop said USB chip spoil... have to replace...
get it replaced and now back to normal...
Click to expand...
Click to collapse
is the USB chip soil under warranty? or i hv to fork out my own money?
USB Dead
Same issue here.......... Can charge but can't sync. Even in the boot loader I'm not getting anything. ... as soon as I remove the USB cable it says serial. Tried changing everything
Help anyone?
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
elab said:
My mate has this very same problem, cable charges the phone but no connection (or popup) happens.
Anyone any further with this problem ?
Click to expand...
Click to collapse
Same here.. problem just started.
Hi Guys
The problem with the USB Connector in the phone.Four Months back I got the same issue with USB, since I had warranty I sent it to HTC Service centre to repair, they send me back in four working days in working condition. If your in UK it will be return in 3 to 4 working days.
goto HTC website and find the service centre phone no.
cheers
joe.
when i connect the usb cable to my phone and the pc, it don't asks me anymore wether i want to connect it as a harddisk drive or do active sync.
Click to expand...
Click to collapse
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Dr. Morpheus said:
I already have Blackstone. Maybe You already checked Settings\Connections\USB to PC location. There is "Ask me first about USB connection type...". If my understaning is good then here must be this checkbox set to checked.
Second thing for those users who cannot use syncing only : I had and antivirus program and it has personal firewall. When I turned OFF antivirus protection and the firewall protection then the Windows Modile Device Center start working without any problems with Active sync in my phone.
Click to expand...
Click to collapse
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
gtdor said:
I checked all, but these are not cases
Interesting, I did a sync last night and today, I can't do it!
But if I use the phone as a modem for Internet, my blackstone connects without problem through cable.
Wich is the mystery?
Click to expand...
Click to collapse
I solved the problem. It seems that the ROM version was the problem for me:
ROM: BS_Cloudy_1.9
RADIO: 1.14.25.24
Manila: 2.5.20121225.2
I solved using "Clear Storage." After reset, reverting to original settings (original settings actually were, because I put this ROM only for two days), I was able to connect to the PC and was able to flesh another ROM
I hope that this ROM is more stable.
Hi guis, I have de same problem with usb connection, I would to send my blackstone to assistance but i have to instal first the original spl!
Is possible to restore it trough memory card and non trough usb??
Tanks
hey all
Just got in my x1 and it works a beauty... however i am experiencing a strange issue when connecting the x1 via USB to my PC.
I have a MicroSD card, though my PC identifies it correctly and i can browse through it, when i try to transfer certain files ..it takes horribly long time like 2-3 mins for ~ 1 MB or so (which is very bad for a USB 2) and most of the times the connection breaks up, with a Windows error ,saying the connection was terminated due to an I/O error or remote device terminated.
I have the same problem using both Active Sync and direct USB transfer.
I have checked this with 2 different cards and both have the same issue, so its a prob somewhere with the phone...
Did/Is anybody encountering a similiar issue ? Any suggestions.
I have tried changing the USB cables as well as installed the s/w's many times.
Cheers
Try using a shorter cable. Or use something like this:
http://www.incomp.hu/bolt/arukepek/USB -MINI USB GYUJTO.JPG
I have a couple of these adaptors and they eliminated the problem for me. I don't know the reason for the problem, or if I'm right about the length of the cable, but it worked for me.
Never had the problem again.
Try changing the USB hub that you use.
ya..i tried changing the USB hubs and cables as well... still no luck...
I just googled I/O error and there are plenty of topics. I couldn't find anything useful though.
Some people suggest that it is either a pc usb hub malfunction or a defect in the micro sd. Which is strange, because I have never had that problem since I changed my usb adapter.
Keep looking man and if oyu find a solution don't forget ot post it .
ok...i uninstalled my USB drivers and reinstall them on my PC...and things seem to be working fine ,so this is not a problem anymore...though when i tried to do Internet sharing via USB , my x1i froze to death, it happened a couple of times...so need to still look out.
I had similar issue when I use longer usb cables, especially when they are of low quality. With short USB cables the problem seems to be missing, so I guess it is something connected with the USB communication, not exactly X1 issue.
Hi everyone,
Since I'm new with this phone (just bought it few days ago) I really need your assistance.
My problem is probably with the usb drivers (Mass storage device). I'm running on Vista Ultimate SP2. When I connect the phone, and go to the notifications, there are two (as supposed to be). HTC Sync and the one with the USB connection. Well the one with the USB connection appears and disappears all the time.
As a result I can't sync since there is a problem with the USB driver. When I disable the Mass storage device (this is the one responsible for that), I can sync. The problem is I can't use my phone as a storage card in order to copy files. In advance I'm saying that I tried to mount the sd card...nothing.
I've tried the phone on other pcs, XP and vista... it workds everywhere fine. The notification with the USB connection is not disappearing.
Tried everything, rolling back the driver, updating etc. nothing!!
PLEASE HELP ME!!
Thanks in advance
Also remember than not all USB cables are the same.
I'm not using the original one as I lost it with the original box.
But while the Nokia DKE-2 works great for all functions, my camera and my USB HD mini-USB cable only support few features.
All of them can charge the Hero, though.
The one I'm using is the original one! Moreover, the phone connects properly with other pcs!
Kyrillos said:
The one I'm using is the original one! Moreover, the phone connects properly with other pcs!
Click to expand...
Click to collapse
So the problem is Vista.
I personally used XP with only some minor problems due to the cable.
http://forum.xda-developers.com/showthread.php?t=557310
It should not be Vista... I've tried it on another pc with Vista.... no problem!!
Oops, ignore this.
Have you tried different USB port on the sick Vista PC?
Have you installed Andrid specific USB drivers? If so, uninstall and reinstall.
When you plug the cable do you get on the phone the notification for USB connection?
Adding a question to the topic:
I own a Galaxy right now and consider switching to the Hero, one thing that does not work with the Galaxy is the USB connection to my car for audio playback. The USB interface of my car can't handle multiple drives as offered by the Galaxy; e.g. with a HTC snap everything is fine.
So the question is: Does the Hero offer one drive only when connected in the USB mode?
Thanks for your help!
Hi!
Ive got a big problem cause my Galaxy S just stopped being recognized by any PC. I dont know whats wrong, it just treats USB cable like it was a charger, PC doesnt detect anything neither does the phone. Its very strange since everything worked perfect for the last couple of weeks. I tried to connect it to a notebook i used to flash the phone a week ago and it has been turned off ever since so it cant be any driver related issue. Im afraid my micro-USB port is damaged but i have a custom firmware in it and since i cant reflash it the warranty isnt vaild ehh...
Any ideas?
THX
silly question...
Do you mount the phone via the status bar after you plug it in?
Thats the point - PC doesnt detect the phone AT ALL theres not even a sound that an USB device has been plugged in. The same thing in the phone it just starts charing it doesnt seem to know that its connnected to PC.
sounds like your PC mobo got the USB port fried.
try turning off the PC, unplug the power cord, wait for the energy to drain out, then turning it back on
my Windows 7 x64 some time does that, but it's not a hardware error
on yours it could either be a hardware dead, or the Windows gone Bezerk as usual
I tried different USB devices - other phones, pendrives and a printer and everything works fine except for the Galaxy S. The Samsungs USB cable also works fine with other phones..
I wrote to Samsung and they said to send them the device because its most probably damaged :\ Will they check the firmware version?
btw. as I said in the first post the phone doesnt work on my notebook as well
I wouldnt care so much about this because I can send files using ftp but I cant change the firmware without an USB port working (or am I wrong?)
I sometimes also have this problem. For me rebooting the phone and if it then doesn't work again using another USB port at my PC solves the problem.
Yesterday when the problem occurred for the first time I removed SIM and microSD cards and PC detected a device but it was recognized as 'unknown malfunctioning USB device' but no luck ever since.
Just to let you know my Samsung just fixed itself 0_o Might have something to do with the Windows reinstallation on my PC but it suddely works on my notebook as well. Im really confused now...