Hi, I am really not sure what my device problem is but if anyone has any suggestions please let me know. Since I bought my Verizon Touch I have lost my storage card data around 5-6 times. After going through the process of setting my device up 5 times I contacted sandisk for a replacement micro SD card. After recieving the new card it happend again. I woke up this morning and noticed the programs i installed to my SC were aka missing. I generaly only store mp3, email attachments, programs that don't load at startup onto the storage card. Does anyone have any ideas for a fix? The time it takes to resetup my device is killing me. I look forward to your help. Thanks!!
Have you though of getting a replacement device?
Yah that was my next step. I just wanted to check the wealth of knowledge in the forum to see if there was an application or setting that could be causing the problem.
Typically, with hardware like a SD card, if you have reformatted and tried a new card, you've pretty much narrowed it down to the device.
Mine did it just this morning about around 2am...guess i'll be calling verizon for a new one, this is my 4th time.
Related
Ive recently had problems where when my memory card is inserted into the phone it shows no SMS or MMS option when you press the button to enter into the message area. However when i remove the memory card suddenly it reappears. Also when the memory card is inserted i receive no messages! Im using Schaps ROM, i have fully reinstalled it hopeing it would solve the problem however it has not. Any suggestions?
Hey, i had that too when i had the trinity but it fixed itself, wish i could help you but i think someone will come up with a solution.
I have the same problem here. I have a 4 GB micro sd in an mini sd adapter and all of a sudden my compleet card was deleted. after some resetting and playing, everything was back all of a sudden except the mail/mms/sms function.
What i did to solve it was take out the sd card and go to the sms inbox and then put back in the card. After this it was working again. Lets hope it wount come back.
Anybody else with a better solution?
Regards Hyuned
It is back, I miss some files on my card also. and not receiving anything and the messages do come in somehow as they dont come later when its working.
Grrrrrrrrrrrrrrr..
Hope some one has a solution.
I know there are similar posts about the general issue but not this particular problem so dont waste my time with search suggestions or flaming me!!! My first EVO had light leakage and after the recent update any activation of the GPS caused the phone to randomly restart (the only non stock thing about the phone was I used UnrEVOked one click "root"). I finally asked for a replacement, got it yesterday and received the OTA today. I hard reset the refurb right out of the box just to make sure. I only had basic programs on this replacement (goggles, google voice, myspace, aim, fourquare, pandora, facebook, twitter, and thats about it) and did not restore anything but my old SMS messages. I just started up foursquare and guess what? THE RANDOM REBOOT! Any advice? I doubt it is fourquare or any of the other basic programs so I'm lost!!
When my phone was randomly rebooting due to gps issues, I solved it by doing a factory reset. I too thought at the time that it was related to an app that was currently installed but I reinstalled all my apps afterwards and the problem hasn't occurred again since performing the reset.
Sent from my PC36100 using XDA App
well i did a hard reset on the first and then even did it by the clear storage setting... then got a completely new evo with the same problem after the OTA update
I had to do a factory reset for mine too. The phone was resetting anytime an app was accessing GPS.
The interesting thing was that when I pulled the micro SD card out of the back, the problem was solved. Of course, once I put it back in, it returned. I have no idea what the significance of that is but nevertheless did a factory reset yesterday and so far no more problems with all the same apps reinstalled.
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
I have had random reset issues with my own Evo, and have hard-reset the device twice already to try and solve the issue. The problem returns after a matter of days. I came to the forums hoping to solve the issue, but so far I have only confirmed what others have seen.
Firstly, I run stock with no root.
Accessing Maps, Camera, ShopSavvy, Goggles, all reset the phone immediately. Also accessing apps that have no GPS access (e.g. NYCMate, Newsrob, Flixster) were causing a reset.
Most importantly, once my phone reset the first time, it would not cease until I removed the battery, or until it drained itself of a charge.
Finding this thread may have solved my issues and saved me a trip to the Sprint store for a reconditioned device.
I have been able to replicate the "solution" of removing the MicroSD card. I have also been able to use a second (newly formatted 2GB) card in its stead with no restarts. My thoughts now are to wipe the original card and replace it and see what happens. If this solves my/our problems, that would be fan-flippin-tastic.
Of course, if the problem persists, it is either an issue with the specific card itself (Samsung 8GB) or with the reader on the phone.
My phone reboots a few minutes into a call when GPS is active in Google nav.
Frustrating to say the least.
So, after hard resetting my phone did the same thing after a few days. Then I found this solution and haven't had any issues since. Granted it's only been a few days, but this definitely worked.
1. Call Sprint and have them give you the MSL CODE for your phone.
2. Dial ##GPSCLRX#
3. Enter the MSL code that you recieved from Sprint.
4. Your phone will reboot.
5. After your phone starts up again it should not reboot because of a GPS crash (test it out).
I will warn you that some have reported having an endless boot loop as a result and had to do a hard reset from recovery. So backup your data first if you need to. I did mine without the bootloop.
I also read that ShopSavvy may be the culprit. I removed it from my phone before doing this as well. You may want to try that first. I'll report with an update after a couple weeks if still ok or if the problem returns. Even if it does return, this is a relatively simple fix until Sprint gets something official out (yeah, right).
this did not fix my phone it is still rebooting
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
drdrewdown said:
what radio are you guys using? have you updated it recently? or still on the old 7.28? just curious cuz this happened to a friends EVO i am in charge of & sprint store appeared to have updated it as their "fix"
Click to expand...
Click to collapse
I'm running: 2.05.00.06.10
For me, I didn't change anything that I remember outside of installing apps(no radio, etc updates) and it just randomly developed the reboot issue. Doesn't seem related to GPS to me.
I got into a reboot loop while emailing pictures today(had to pull the SD card to stop).
I got a reboot today(but not a loop) when surfing the app store
I get most reboots while surfing the web using dolphin
SD card is the culprit?
I am experiencing all these same symptoms, except for the fact that at this point, I have restored the phone to 'factory' settings, as well as formatted the SD Cards mutliple times (on the phone). I have no apps on the phone, except for those that come with the factory reset image.
I simply have the 4G and GPS turned on, and my google account synced. When I try to surf the web for more than 20 minutes or so using the default web browser, the phone starts to reboot.
I'm at my wit's end and now I'm off to Fry's to buy a new SD Card. seems like that worked for at least one person above.... any other fixes, much appreciated...
Took an evo with this issue to sprint and they replaced the phone. After doing all the things that you did to solve the problem, decided it was hardware related. Have not had the issue with the replacement phone yet(1 month).
Sent from my PC36100 using XDA App
My brother's Evo was doint this and I tried the factory reset on it twice. It's off with Best Buy right now, hoping he'll have it back before Christmas. Wish I'd seen this thread first but oh well. I'll try ideas here if it still does it when we get it back.
replacing the phone was the only thing that worked for me but i now have light leakage and a loose screen as well as small dings on my phone. making the switch to tmobile soon. form what i hear they give out new phones not refurbished ones.
allofthepeople said:
Thanks I removed it, now no GPS issue??? So what could the problem be the card itself or something that reads the card?
Click to expand...
Click to collapse
Try re-formatting the card with the Evo itself (not a PC)
Good info in this thead.
Mine seems to be working better. Too short of time to call it fixed.
what I did....
1.pulled the SD card and loaded all contents to my laptop.
2.formatted the SD card in my phone
3. Reset GPS using the ##gpsclrx# - I had to do this 3 times. Using GPS Test, I noticed that the GPS was working then locking up (not causing a reboot). After the 3rd time of resetting, it was working properly.
Before I tried this...my phone was rebooting randomly...but...sometimes every 30 secs or so. It's been up for about an hour now with all radios turned on.
As much as I love this phone, it has gone to complete ****.
First the loss of cellular data. Blamed that on the SD card, so whatever. Was able to get it to work for the last month or 2.
Then I could only get my text messages 10 at a time after a soft reset. Was fine with that for now. I was just hoping the update coming out in a couple weeks would fix that issue. Figured this was caused by the SD card too.
Then my WiFi decided to stop connecting to any wireless network. Again, thought this was caused by the SD card. I couldn't take it anymore so I took the battery out, the SD card out and the SIM card out. Put it all back in, started the phone back up, and nothing. All my info was still there, but couldn't connect to any cellular network (on AT&T), and couldn't connect to WiFi. So I thought, okay can't live with this, and I did a full restore.
Booted up after the restore and went through the initial setup, and son of a b-word...won't recognize the SIM card. So I removed the SD card and did another restore. Same thing, SIM card error. Took battery, SIM, etc out, put it all back in, did another restore, blah blah blah...nothing.
So I put my SIM card in my old iPhone 3G and it will connect to AT&T with 3G, but says I don't have a data connection (I'm guessing because I don't have the iPhone specific plan). So why the hell did my focus all of a sudden decide to not recognize any SIM card? I think I've had it with this phone. This is my 2nd one and it's been nothing but problems. I understand it's probably because of the SD card, but now with no SD card installed I am still having problems. I'm tired of it.
Might not be related, but since last week, I've also been experimenting SIM Card Errors. Usually after a soft reset it will fix it. But it's been happening a lot every day. Put the card in another phone and no problem. I dropped the phone 2" two weeks ago, but didn't get the issue right away. Strangely started happening too as Samsung came out with an update to their Network Profile app. Will try a hard reset, but not looking forward to it.
ok, so sometimes i change my simcard to get LTE connection when i really need it cuz the provider I use for txting doesnt provide decent LTE here in my country and i have it on a plan so thats what i mainly use, today i needed to use LTE, I was using my phone with mediaserver on a normal % like 3% or something, when i changed sim it shot up to 40% and dont know what to do, i think it might also be because i removed SD card while removing sim because it proved abit troublesome without removing the SD card.
solutions i have tried :
deleted .thumbnail
disabled media storage
downloaded and used media killer
removed SD card and rebooted
i had this problem 2-3weeks back and decided to format my phone, wouldnt want to resort to this again
any help appreciated thanks!
Quite a few people who purchased the Galaxy S7 and S7 Edge are having issues with the SD card notification that will not go away, or will come back every reboot.
I was having the same problem, then I remembered the "OK Google" notification from android wear watches.
Follow along here.
This was a notification that people could not get rid of, it just sat there every time they turned the watches on.
Then people realised that it started disappearing on its own.
Then we realised that it was set to appear until you used it so much, sort of like a reminder that it was there and then it would disappear.
Finally people realised if you just woke the watch up and said ok google a few times it would go away for good.
Still with me?
If so you might know what I am saying already.
If you use the SD card for a while the notification will go away and not come back.
I took about 20 pictures with the camera set to store pictures on the SD card and it went away.
My wife took a 20 second video and hers went away.
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Milimbar said:
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Click to expand...
Click to collapse
I have been heavily using my S7 edge camera for taking photos of cherry blossoms and the recurring notification is still popping up. I think I caught it in the act for the first time today and it actually did say "ejecting SD card" and then it remounted. I've tried re-seating the card a few times but no luck. It's not that big of a deal but it makes me wonder if the tray is defective. I'm using an EVO 32GB card from Samsung. For me there appears to be no rhyme or reason as to when the notification pops up. Sometimes I come back to the phone after it's been sitting still for a few hours and the notification is there. Other times I'll shut the screen off and then go back to check it 2 or 3 minutes later and it's there. Other times it doesn't show up for a few hours.
I'm getting transferring media from sd card on every reboot and it won't go away til I swipe it.... Shouldn't be transferring on every reboot.... If you card is mounting and unmounting it could be a sign of a faulty sd card or might not be in there correctly..... I would try a different card just to make sure your device is not the problem.....
I think it's a design flaw, because I was only getting the message when rebooting and last night my wife threw the TV remote and landed on my phone and I think the shock made the message appear immediately, so I'm thinking thebfkimsy tray isn't seating the SD card as stable as it should be, just my two cents
I would of freaked out if a remote hit my phone... Usually really OCD about my phones for the first week or two.... Nice to have the SD card back though from last year.... didnt Know how much I missed it on the S6
Kjc99 said:
I would of freaked out if a remote hit my phone... Usually really OCD about my phones for the first week or two.... Nice to have the SD card back though from last year.... didnt Know how much I missed it on the S6
Click to expand...
Click to collapse
Heck yea I freaked!! My wife instantly got scared cause she knows how ocd I am about my phone's lmao, but no harm no foul
Please note that this can go away for a few days but will come back. No matter what you do (hard reset = I did 8 times), 2 micro SD, one Sandish and one Samsung = same problem. Unfortunately, it is a hardware issue. If I were you, I would protect my phone with a case and screen protector (to ensure to keep full warranty of the device) and wait a few months to get a phone from a new batch. I have a friend who works at Samsung Canada and he anonymously told me that this is a known issue by Samsung who will not admit it and they will still sale the batch that was previously build with this issue. Once they get new batch, this will be fixed. Also, my assumption is that the issue will get worse overtime (sun, cold, bending, pockets, etc). Good luck.
Milimbar said:
Quite a few people who purchased the Galaxy S7 and S7 Edge are having issues with the SD card notification that will not go away, or will come back every reboot.
I was having the same problem, then I remembered the "OK Google" notification from android wear watches.
Follow along here.
This was a notification that people could not get rid of, it just sat there every time they turned the watches on.
Then people realised that it started disappearing on its own.
Then we realised that it was set to appear until you used it so much, sort of like a reminder that it was there and then it would disappear.
Finally people realised if you just woke the watch up and said ok google a few times it would go away for good.
Still with me?
If so you might know what I am saying already.
If you use the SD card for a while the notification will go away and not come back.
I took about 20 pictures with the camera set to store pictures on the SD card and it went away.
My wife took a 20 second video and hers went away.
TLDR, Use the SD card, the notification is just a reminder that it is there and available.
Click to expand...
Click to collapse
I always get the SD card notification everytime i reboot
Is that Ok or do i need to show Samsung tech the phone ?
Thanks
After a minute or two it isn't accessible anymore until i reboot. And so on and so on.
lockstra said:
After a minute or two it isn't accessible anymore until i reboot. And so on and so on.
Click to expand...
Click to collapse
Get a replacement from your provider. Your case is the worst. Mine did this one night we were listening music and watching pictures at the same time. For like 3 hours, I rebooted my phone 15 times. It seems that the more you access it (music /pictures /app to SD at the same time, the more demanding you go on your SD, the more crash happens.
Can all of you download the app "phone info samsung". It will tell you the date it was manufactured and also the place. Mine is 2016/01/11 from Vietnam. Can you post on here? Those who dont have the issue, please also do so and post on here. It may be that the first batch was badly made and/or the place it was made from. Please post. I am currently discussing this with Samsung Canada directly.
Vietnam, 2016/03/08 SM-G935F
ilordvader said:
I always get the SD card notification everytime i reboot
Is that Ok or do i need to show Samsung tech the phone ?
Thanks
Click to expand...
Click to collapse
If you can swipe it away and it does not come back until you reboot the phone, it is fine.
The problem units are giving this notification constantly.
Made in Vietnam
Manufacturing Date: 3/3/2016
G935FD (Dual Sim modal but I am using single sim and sd card)
Not a single issue with sd card being ejected intermittently. I only get the notification on every restart. And had went over 12 days without any restart nor issue with sd card.
Christian99 said:
Get a replacement from your provider. Your case is the worst. Mine did this one night we were listening music and watching pictures at the same time. For like 3 hours, I rebooted my phone 15 times. It seems that the more you access it (music /pictures /app to SD at the same time, the more demanding you go on your SD, the more crash happens.
Click to expand...
Click to collapse
I had the 'disappearing sd' issue (SM-G935A), got on chat with my provider and complained and they had me a warranty replacement shipped same-day.
My original device was built 2016.02.18 and the replacement was built 2016.03.12, both in Korea.
Now to see if the replacement has the same issue or not, if it does I'll do the same thing at the beginning of next month.
Vietnam, March 10. 935F, no issues, just get the notification after a reboot.
I just got my second s7 edge sd820 and it was a new shipment that just came in and I dont have the sdcard issue like my first one, it was made in Korea also palm rejection is amazingly better in this new one for some reason before I had to hold the phone so precisley not to touch the edges at all but this one I hold it whichever way and it always registers my touches
SM-G935T
2/16/16
Vietnam
No issues with SD card - Samsung Evo Class 10 64GB.
However, my wife's phone appear to be suffering with an issue. I will get her information on this when I am able.
samsung-sm-g935a
made in Korea
2016-02-24
Constant somewhat sd notification,meaning sometimes not for hours and sometimes within minutes.
- SM-G935F (Vietnam) (Gold)
- 2016.03.15
I get the notification after each reboot, but I just dismiss it with a swipe, and that's it. It has never spontaneously popped up without any reason. I did buy a new SD card when I got the phone last week though. I have a 64GB Sony UHS-1 High Speed 70 MB/s card.
So to make it short: No issue.