Related
New sprint rom?? http://forum.ppcgeeks.com/showthread.php?t=10293&page=3
http://download.america.htc.com/RUU_...PL106_Ship.exe
It's been confirmed. That is the new official ROM for Sprint. It fixes the Bluetooth issues among others. No Rev. A or GPS of course, but that was expected.
question is, is this really "better" than the alltel rom that has been available for a long time already over at PPCgeeks...
The alltel rom fixed the BT and alarm problem as well. I'm excited to see that Sprint finally caught up, but I'm wondering if this is better than the setup I currently have.
Well I for one am happy and upset.. I would like to see REV A , as I need the faster upload speeds for sending big files from my 4gb micro sd.
I havent tried the Alltel rom, but the new sprint rom fixes the keyboard lag + wm6 responsiveness problems.
After reading all of the threads over at PPCGeeks, it seems like there are some mixed results on the ROM (to be expected I guess, you can't appease everyone.)
-Most are reporting the BT fix worked correctly.
-I didn't see anyone say that the Alarm fix didn't work
-People are reporting that the OS seems a little faster and better at managing memory, such as reclaiming more when you close an app, etc.
-The radio version on the Sprint ROM is 1.47, compared to 1.40 of the Alltel, some were reporting better reception between this one and the stock rom (1.32 I believe)
-the most widely spread issue I saw was that some users were having issues with their dpad not working. At first, someone pinned it down to sprinttv, as it worked after they removed it, but then others said that the problem returned.
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
-I can't believe how many people were stuck on the idea that they would be able to use Sprite Backup or SPB Backup to restore all of their stuff. Let me say this again, because I don't think it can be said enough. Unless you are just restoring folders such as your documents or something non-system related, you CANNOT use these programs. You WILL overwrite the new files with the old ones, causing a boatload of issues, if it even works at all. So don't do it, or you will cause yourself some headaches. Activesync remembers the apps you have installed, so just sync afterwards and click the boxes. For your other stuff such as contacts, back those up with a contact backup app or sync with outlook if you've got it.
just my two cents.
kmartburrito said:
After reading all of the threads over at PPCGeeks, it seems like there are some mixed results on the ROM (to be expected I guess, you can't appease everyone.)
-Most are reporting the BT fix worked correctly.
-I didn't see anyone say that the Alarm fix didn't work
-People are reporting that the OS seems a little faster and better at managing memory, such as reclaiming more when you close an app, etc.
-The radio version on the Sprint ROM is 1.47, compared to 1.40 of the Alltel, some were reporting better reception between this one and the stock rom (1.32 I believe)
-the most widely spread issue I saw was that some users were having issues with their dpad not working. At first, someone pinned it down to sprinttv, as it worked after they removed it, but then others said that the problem returned.
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
-I can't believe how many people were stuck on the idea that they would be able to use Sprite Backup or SPB Backup to restore all of their stuff. Let me say this again, because I don't think it can be said enough. Unless you are just restoring folders such as your documents or something non-system related, you CANNOT use these programs. You WILL overwrite the new files with the old ones, causing a boatload of issues, if it even works at all. So don't do it, or you will cause yourself some headaches. Activesync remembers the apps you have installed, so just sync afterwards and click the boxes. For your other stuff such as contacts, back those up with a contact backup app or sync with outlook if you've got it.
just my two cents.
Click to expand...
Click to collapse
i took the plunge yesterday, i skipped out on all the sprint customization and everything turned out ok....haven't tested bluetooth yet but everything you said seems to be on point...
kmartburrito said:
-YMMV, but some reported that when they skipped the sprint customization of the rom (when it starts initially, after the 3 second delay where you can soft reset) it caused issues on their phone. One person said that a workaround for this was to let it install EVERYTHING initially, and then do a hard reset and skip the customization process. It makes sense that if it were something with the EXTRom that it might put something in there that you needed, but again, not sure on this one.
Click to expand...
Click to collapse
Just to clarify this is part. A hard reset will completely erase any carrier customizations there is absolutely no reason for installing extrom, hard resetting then skipping. Just start out with the hard reset, skip customizations and you'll be good to go.
Although there are still the other bugs with the update =)
Just installed it a while ago, skipped the sprint customizations, everything seems to be running good and actually noticeably quicker than before. New startup screen is cool too, no problems thus far =)
do yourself a favor and wait for the next rom. If you didn't already experiance it, your device will lock up and go to sleep requiring a soft reset...very unusable. and BT will turn off after a few minutes randomly.
load the colonel's rom on, it's much better imho
Seems to only happen to some people though. I have had my phone on pretty much straight since the rom update.
there seems to be a major bluetooth issue where the BT just shuts off periodically.. Not sure how,but they found a way to make bluetooth even worse!
I can't carry on a conversation without BT shutting off on me.. (or use the gps without it shutting off/etc..)
-mark
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
1. What programs are installed that could cause problems?
2. What registry hacks have been done that may cause problems?
3. What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
GoodThings2Life said:
I haven't updated yet, plan to over the weekend, but I would suggest anyone having problems to stop and consider their setup first...
1. What programs are installed that could cause problems?
2. What registry hacks have been done that may cause problems?
3. What configuration settings might need reset that may cause problems?
For example, after a hard reset, Enhanced Network over USB is enabled by default, and this often causes Active Sync to have issues. Likewise, power management tweaks will have reverted to defaults and you may like a more finely tuned setup.
As for memory leaks being better/worse, you may have programs installed that are out of date/buggy.
I realize it's easier to jump on the "this sucks" bandwagon, but it doesn't help you or other users with legitimate problems when no consideration is given to what is causing a given problem.
These situations are precisely why the instructions tell you that EVERYTHING will be erased. This is a good thing since it forces you to clean house, but it also means you have to pay attention to those things you often neglect or may have changed ages ago and forgotten.
Finally, if all else fails, try the ROM update again. Sometimes things go wrong.
Sorry if this seems like a rant, I just want people having issues to place blame where it truly belongs. After considering these matters, if you still have problems, definitely let HTC and the rest of us know.
Best Regards,
Aaron
Click to expand...
Click to collapse
My experience is as simple and "vanilla" as it gets:
-Loaded new ROM
-Hard reset
-Stopped customizations
-Installed NO apps, did not turn on BT, made no calls, did nothing else
-3 DSODs in 4 hours
-Did a second flash (from a second computer with a freshly downloaded ROM)
-Hard reset
-Allowed customizations to run
-Again no apps, BT or calls
-DSOD within an hour
wsparvis said:
My experience is as simple and "vanilla" as it gets:
-Loaded new ROM
-Hard reset
-Stopped customizations
-Installed NO apps, did not turn on BT, made no calls, did nothing else
-3 DSODs in 4 hours
-Did a second flash (from a second computer with a freshly downloaded ROM)
-Hard reset
-Allowed customizations to run
-Again no apps, BT or calls
-DSOD within an hour
Click to expand...
Click to collapse
Sounds atypical to me, given that most users are updating without issue and experiencing better results. I have no reason to doubt your experience though... it sounds like you have faulty hardware, but here's a download link to the previous firmware if you're interested in trying it out first:
http://www.htcamerica.net/support/mogul/software-downloads.html
No, "most" users are not experiencing better results. I've been using this ROM with poor results, as have many others. Read this thread for many sad tales of woe:
http://forum.ppcgeeks.com/showthread.php?t=10302
Basically, the new ROM does fix a bunch of things, but breaks others, so I would not recommend installing this ROM.
1) Locks up when changing from Sprint to roaming. You can test this by manually switching from Sprint to roaming and back a few times, you WILL get a phone lockup.
2) BT turns off randomly for many users.
3) Turn on BT, let unit sit for a few minutes until it goes to sleep, turn unit back on, dpad no longer works. I have seen this myself many times.
Don't install this update --- use the Alltel ROM or wait for another update.
GoodThings2Life said:
Sounds atypical to me, given that most users are updating without issue and experiencing better results. I have no reason to doubt your experience though... it sounds like you have faulty hardware, but here's a download link to the previous firmware if you're interested in trying it out first:
http://www.htcamerica.net/support/mogul/software-downloads.html
Click to expand...
Click to collapse
1) You're incorrect in stating that most users have no problems, etc. Some do, some don't. Read the posts at ppcgeeks, pdaphonehome, BAW, hofo. I am not at all alone in having problems.
2) I downgraded 2 days ago, and my Mogul runs fine again - just exactly like it did for the 1st 3 months I had it. It's not my hardware! It's a bad ROM release.
Not everyone uses the phone in the same way at all. So of course some people will not see the same problems that others do.
If you never use Bluetooth and never roam, then this ROM will work for you. Otherwise, it will cause problems. For me, Bluetooth works much better in 2.09, and I rarely if ever see lockups as I have with 2.16. So, I'm going with 2.09 for now. The alarm problem IS fixed in 2.16 but I never use alarms on my phone so it's not an issue for me. Freezes when roaming ARE a problem.
cbunting said:
do yourself a favor and wait for the next rom. If you didn't already experiance it, your device will lock up and go to sleep requiring a soft reset...very unusable. and BT will turn off after a few minutes randomly.
load the colonel's rom on, it's much better imho
Click to expand...
Click to collapse
is colonels rom built on the alltel core rom? if so it may be our best bet as of now.
Recently my phone started acting a little unusual. For instance, composed email weren't being sent out while syncing and a wipe and reflash seemed to fix it at first. This problem continued to get worse and at the same time, I started getting SD card ejected notifications seemingly without reason. Now it's to the point that my phone is completely unusable/useless. IF it boots all the way up, it will lock and then just go black. I have to remove the battery for some time to get it to turn on again. This includes loading the SPL and the Recovery interface. The ONLY way my fone will act semi-normal is if I remove the SIM card and boot it. Then eventually it will again just shut-off. I have reverted back to an older SPL with no luck (was using Haykuro's latest one until now). I have loaded multiple radio's with no luck (after reverting the SPL of course). I have tried multiple ROM builds, JF's, Cyanogens and Haykuro with no luck. This really sux. 4 month old fone and seems the radio might be fried. VERY disappointed in the quality. I hope I can get some help and warranty the phone. I am thankful I unlocked my old Blackjack and am able to use it for now. Just though I would share my tale of woe. I am not sure exactly what caused this. Maybe too much flashing? Not sure, but be aware; I feel like maybe I played too much with my phone. That last part REALLY sux cause I love my fone. I LOVE that I can play with it and install all of the great ROMs and themes. Anyway, best of luck to all you Dream owners. I hope I dont have to buy another one (cant afford it )
My fone is not bricked it just seems unstable in every way. Sad day 4 me
[UPDATE]
Before I made this post, I turned on the blue LED (holding trackball and power) and just let my phone sit there. Didn't really have a good reason to do so other than 'why not?'. Anyway, shortly after making this post, I couldn't just leave it alone so I picked up my phone again (I really do love it that much lol). While holding it and just thinking about my less and desirable situation, I noticed the back of the fone was warm like it is when you've been using it for some time. I couldn't help but think that the blue light was indicating that "something" was going on in the background so I just began pushing the buttons on the front and no specific way just randomly and all the sudden my fone rebooted. Sorry I can't say how long it was in "blue light" mode.
Now everything I had experienced and read concerning the "blue light" indicated the only way to get it out of this mode is to 1) remove the battery or 2) let the battery just die on its own. So you can imagine my surprise when the fone just rebooted. It booted up (no SIM inserted) and seem to be fine, but as I mentioned before, this had happened only to lock up and reboot itself. I just began using it as much as I could to see if it would fail again and it seemed to keep going fine so I thought "why not insert the sim again?" So...
With SIM inserted, the fone booted up fine. Again I began to put it through its paces and everything is good so far. Makes call (too late to have someone test call me), browses, downloads market, basically everything with no lockups and no reboots leaving all keys unresponsive. Damn I was happy! But not too much just yet. I'll let it keep going for sometime to make sure it's good, but I can't help but to think that putting my fone into "blue light" mode somehow "fixed" my fone fo lack of a better word. I am perplexed but pleased. Will update later after some decent testing time has gone by. I remain hopeful and regret my earlier comments regarding the fone's quality. I hope I remain regretful of this lol.
Interesting. Can you tell what EXACTLY was on the SDCARD when this happened?
lbcoder:
When this problem first happened on my phone I had folders containing my AppManager backups, ringtones, NES ROMS, camera pix and video files. It's the SD card I always have in there. I don't use apps2sd. I thought maybe there some problem with this card so I tried 2 other SDs I have with the same results; instability. I even tried a clean build with no SD card (as well as with and without SIM); all with the same results. I tried every possibly combination as a form of troubleshooting.
When I put it into blue light mode, the SD card that was installed contained DCIM (pix), appmanager, mp3s, video files, 2 different radios in .zip form (radio 1.22 and the sappire radio; neither with the name update.zip), .footprints folder, ime folder and that's about it. Did u have something in mind?
BTW, I wish I could edit the name of my thread to show there's an update...
The Blue LED has some other purpose and is simply not a "lock". That just seems silly and useless, especially since you'll find if you put it into this 'mode' it will drain your battery fairly quickly for a 'lock' mode (like 12 hours).
There's more than a 'lock' going on here...
I agree. It's doing something in the background other than just being a type of "lock". I'm don't want to claim that it fixed my phone because I have no idea what it's doing when that little blue lights is on. I am saying that it seems a little more than coincidental that my fubared fone (my feeling at the time) began to "magically" work after putting it into this mode and its subsequent reboot. I am really glad I did.
No amount of: fastboot erase "partition name", data wipes, radio/spl/rom flashing helped my fone. I was going to try and get warranty today, but now I don't need to. Back running ION and happy as h3ll! Maybe this will help someone else with a fone that refuses to function correct. Maybe it won't, but I definitely wanted to share my experience with it.
BTW, I was running Cyanogens 3.4 JF mod at the time this began. I understand some other people have had some similar issues as seen here:
http://forum.xda-developers.com/showthread.php?t=525306
These problems are very similar to what I was having, but mine seem irrecoverable even after flashing EVERYTHING. Just food for thought...
I wonder if it found one of those radios and did something with it?
For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.
hamshu said:
For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.
Click to expand...
Click to collapse
This is why I stay on Google Ion. It's clean, stable and fast. All these "optimized" builds seem plauged by bugs and quirks.
lbcoder said:
I wonder if it found one of those radios and did something with it?
Click to expand...
Click to collapse
Interesting thought. But it would have to have parsed the file and made a determination on its own as to whether or not it was a valid radio. Neither were named update.zip at the time. Also, I had already downgraded the radio to one of the versions that existed in file name radio_1.22.zip that was on the SD. That allowed me to downgrade the SPL without bricking because at the time I was running Haykuro's newest SPL (which I have since reflashed to my now functioning fone).
For that thread, Cyanogen has stated that the main issue is in the kernel. The memory killer kicks in and kills essential processes thus result in a crash. He stated that he's looking into it and the fix will likely be in 3.4.1 or one of the iterations after that. I'm not sure if your suffering from the same thing though. None of them seem to have the same symptoms as you do.
Click to expand...
Click to collapse
Actually I described pretty much the problem quoted below that is in the thread that I referenced earlier:
tearsphere said:
Can someone please help me..
I installed Cyanogen 3.4 when it got released a few days ago and it was running smoothly.. I think he is a genious. Just today my phone shut off on its own and I had to take the battery out and put it back in to get it to come back on.
Click to expand...
Click to collapse
So I guess it could be open to interpretation. I think Cyanogen does amazing work. I have great respect for him and all his efforts that have given us more functionality with our Dream fones. As I said, it's food for thought. I'm not drawing any conclusions as they would be based on conjecture.
I am intrigued by the blue light mode. I really wish we knew exactly what purpose it serves.
My Pure has gotten really crappy lately.
Out of nowhere, the phone takes forever to complete tasks. It took 3 minutes to open a contact to dial. It took 2 minutes to get to dial a number completely, and another 45 seconds before pushing the talk would start dialing on the network. It took me 30 seconds to open up SPB Insight. Another minute to open up Opera browser. Took 5 minutes to open up the Messaging app to try and text. Etc...
Also, it seems to not want to show me whose calling half of the time. It just plays my ringtone and the signal meter has the image of a phone on top of the bars.
I have not installed any new applications on the system in over a week. I don't have all that much installed anyway. I try to keep data on the sd card. I emptied out all messages and still no speedier.
What can be done to defrag or something to help this POS work better?
Thanks!
try a hard reset. thats what i would do.
Any good, free ways of backing up my Apps and crap first?
crypted said:
Any good, free ways of backing up my Apps and crap first?
Click to expand...
Click to collapse
are you using a stock rom or custom rom? i use energy roms and they all have pim backup cooked in. im sure if you just do a little looking around you will find a few different backup apps. ill see if i cant find the cab on my comp for sprite.
check this out. it will even re-install your apps for you.
http://forum.xda-developers.com/showthread.php?t=582421&highlight=backup+app
stock rom is in use.
Yeah that application for backing up didn't work whatsoever. When it started up it went ape-crap with errors. Downloaded an update, same thing.
Any other ideas to keep from losing all of the settings, programs, etc, before hard-resetting?
yeah, lookup pim backup or sprite backup. some ppl like spb backup but i think it might cost a few bucks. im sure there are some around xda if you look, or just google those i just told you about.
Silly Question
Did you try a soft reset first before you leap to a hard reset? Just wanted to make sure as I saw no mention of simply soft reseting...
grimchicken402 said:
Did you try a soft reset first before you leap to a hard reset? Just wanted to make sure as I saw no mention of simply soft reseting...
Click to expand...
Click to collapse
i was asuming he has already done that.
About 15 soft-resets a day with the occasional forced pulling out of the battery because it literally hangs for 5 minutes with the screen seemingly locked up waiting on something to open or close...
Just hard-reset the dang thing. Still as slow as ever. HTC has let me down for the second time.
You need to install a good task manager and find out what is running in the background.
what would be a good, free task manager to try?
Try sashimi for restorals. PIM back up is not for programs.
Well I did a hard-reset and it didn't resolve anything whatsoever. Must be device related.
But since it's bricked sort of, anyone have advice on a good, liteweight ROM to use on HTC Pure? May as well try to do that for the first time, since I'll have a replacement in a few days.
I like very little about ATT's ROM. Slim would be great.
crypted said:
Well I did a hard-reset and it didn't resolve anything whatsoever. Must be device related.
But since it's bricked sort of, anyone have advice on a good, liteweight ROM to use on HTC Pure? May as well try to do that for the first time, since I'll have a replacement in a few days.
I like very little about ATT's ROM. Slim would be great.
Click to expand...
Click to collapse
if you are getting a warranty replacement i wouldnt flash a rom unless you want to flash it back to all stock b4 you send it in. if its insurance go ahead and flash away.
Guess I'll wait. Out of all the threads here on the matter, can anyone recommend a good thread for how to go through the steps required to get a Stock PURE flashed to another ROM?
Want to do it the easiest and best way possible.
crypted said:
Guess I'll wait. Out of all the threads here on the matter, can anyone recommend a good thread for how to go through the steps required to get a Stock PURE flashed to another ROM?
Want to do it the easiest and best way possible.
Click to expand...
Click to collapse
here, read this. this is a pretty good guide as how to do it. its the one i used when i started flashing my pure. be sure to flash hardspl first!!
http://forum.xda-developers.com/showthread.php?t=632886
Check my Signature. Runs at 53% mem usage all day long.
Since flashing Duttys WM6.5 Leo Holy Grail ROM to my HD I have been very impressed with it's performance, 99% of the time it is responsive and stable and seems happy even though several programs are running. It has made my HD a really nice phone.
But every now and again something weird will happen, usually activesync reports a problem, or all of my contacts vanish, sometimes files on the device (not SD) cannot be accessed. So I soft reset and it doesn't boot, it will get stuck on the orange splash screen.
In total it has happened about 4 times since I flashed the ROM on Dec 29. It happened last night and eventually the device loaded the background picture, then popped up an error dialogue saying something about being unable to open a file, there was no mention of the file name. I did a soft reset and it then automatically performed a hard reset.
The other times the phone just hangs on the orange splash screen every time, causing me to perform a hard reset manually. Sometimes it will work fine for a good few days, or sometimes fail after only 1 day.
Its really annoying. I cant seem to get a HTC that works at the moment. My TP2 is rubbish, I've tried several ROM's and it is consistently unstable, so I go back to my HD which was always reliable... And now this happens.
please Help or I'll be forced to turn to the darkside and get an iphone and I really don't want to do that!
Why not just return to the "reliable" firmware version used previously?
I'm not a fan of custom roms or 6.5, especially on this underpowered model, it's definitely the most reliable handheld I own or have owned with oem roms though, especially without it's resource gobbling pretty face on.
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
deejayry said:
Not really the most helpful answer, but i suppose i cannot argue the reasoning behind it.
In defence of this ROM it is BRILLIANT when it is working, i'd actually argue that the device feels smoother with this ROM than it did with the stock Orange UK ROM.
Click to expand...
Click to collapse
Have you tried asking your question in one of Duttys threads. You may get a better response. Also, try flashing a different rom
Thanks.
Since posting the message the problem has not come back.
I have been thinking that there is a possibility that my server was hacked, i noticed a few things had changed on the server, i also had notices when i logged in to facebook and paypal, informing me that someone from New York had accessed my account. the server and facebook used to have the same password.
Is it possible that the problem i had was caused by a hacker on my exchange server issuing a command to reset the device? i know it can do something like this to protect data in the event of a phone going missing.
what does the device do if exchange server performs this routine?
Please help me find this problem... i dont want to buy an Iphone!
Ok I tried a different Rom, this time i used one of KWBR's:
http://media.celogeek.com/roms/kwbr/..._5.7_Sense.rar
a month down the line and its just started to go wrong again.
this time, i find that the device slows down a little bit, prompting me to soft reset, when it boots i find that my contacts are missing, active sync will not load properly, it briefly flashes on screen but lower 1/3rd of active sync window is missing (appears transparent or black) only way to get contacts back and active sync working again is hard reset!
Anyone got any ideas what might be going on?
its been doing this now on both ROM's but i have no idea what may be causing it, as far as additional software i only install a few apps: Slimcontrol 1.5, Core player & GcZ2 (geocaching tool) which all have been running fine before.
Hello, I tried searching but came up with nothing... I suddenly lost all loudspeaker sounds. It just stopped working. I can feel vibrations when there is a call coming (but no sound), I can hear the caller through the speaker but not when the speakerphone is on. They can hear me well. I cannot hear music played (unless it is through the headphones).
I did not instal anything or did drop the phone. Does it have to be hardware? Should I first try something else before I take the device apart?
what rom/ radio rom are you running on your device?
did the sound stop while using it or was it something you suddenly realized and you couldn't recall the exact moment, you last heard a sound. because in that case, there might have been a slight software change, you didn't notice.
are you sure, the headphone socket is clean? if something shortens the socket, it might disable the speaker without being displayed as a connected headphone.
have you tried the usual (soft reset, battery in/out, volume changes, different mediaplayers, incoming/outgoing calls)?
do you have any sound related software installed, like call recorders or the magictweaks package or did you manipulate sound related registry values, with hdtweak or similar apps?
there are dozens of possibilities that could suddenly stop the sound from working, one of which might be a hardware issue. however, my money is on a completely random reason in combination with an older radio, and by upgrading the radio and/or hard resetting it will go away
Thanks for your input. I do have a lot of tweaking software installed but it all was tweaked about 2 years ago and never touched since then. The ROM is Topix 3.1.2 WWE.
With regards to the headphone socket, I haven't used it for months. But now, just for testing, I have put and took out the headphone jack about zilion times to check if it is OK. I think, whatever would be stuck in there would loosen out but I cannot be sure of that.
"The usual" that you mentioned have all been tried, the only thing I did not do was a hard reset.
And the speakerphone stopped working with 'NoData' turned on, so it couldn't auto-update on it's own. I just realized that it is not ringing and then started tracing the problem.
I would really like to avoid hard reseting and/or upgrading ROM... I have the device configured exactly to suit my needs and I am very picky in this subject (lots of apps working together in harmony). But I may have no choice.... Is there a way of upgrading and then restoring all the software that is on the device now back on it? Will the Sprite backup do the trick with an upgraded ROM installed or will it all clash?
you don't need to upgrade the OS rom itself, only the radio. that's why i wrote "upgrading the radio and/or hard reset", because it includes 3 options:
1. just a hard reset might resolve the problem, if it is a pure software issue
2. a radio update might fix the sound, because the radio handles everything, windows mobile needs to address the hardware (sound, camera, wireless communications...). however, performing a radio update without hard reset might screw up wi-fi connections and bluetooth partnerships, that you might have set up and if your sound works again and your bluetooth and wi-fi wont, it does not really improve your situation.
3. therefor, performing a radio update, followed by a hard reset might be your best option.
i can understand, that a hard reset for some people, is something, you'd only wanna do, if there is absolutely no other options, because setting up the device again can take a lot of time, however, using a program like sprite/spb/resco backup usually creates full backups, that save too much unwanted information, so probably, after a full backup/restore, your problem will return as well. but you can give it a try:
create a full backup, perform a hard reset, test the sound (call yourself, play an mp3 file), then restore your full backup and see, whether the sound still works. however, you should also backup your pimdata in a pimbackup or through outlook or myphone, in case the backup does not work properly.
Thanks again. My Radio is 1.17.25.09, which is pretty fresh.
I could still backup, hard reset and check if the sound appeared. If not, I can reflash my Topix ROM and take the device apart. Or upgrade to one of the new ROMs and then take it apart