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Hi guys,
I have a problem with my Qtek 2020 (HTC Himalaya) with Model PH10B. It was working well until i had to do a hard reset for making changes to enable clear type text. As i was a total newbie at this i took out the battery to reset it and placed it back in. The PDA never started again. One thing i did notice was that when i took the battery out and place the pda on a charger cable or usb cable, the red light starts emitting, but the pda still does not start. I was skimming through the forums for help and tried to enter the bootloader mode and works stating "Serial" (or "USB" when the USB cable was plugged in) and showing "V1.06" at the bottom by pressing Power + Joystick Center Button. This happens when the battery is connected to the pda.
I installed Microsoft ActiveSync 4.1 and downloaded a new ROM (Link: http://forum.xda-developers.com/viewtopic.php?=13588&start=0&postdays=0&postorder=asc&highlight= Genuine English WM2003 SE upgrade for Himalaya uploaded here). MS ActiveSync never recognised the device, but when plugged in USB, WinXP detected the device as "Microsoft USB Sync" under "Windows CE Devices" in device manager. For the first few times the flash program from HTC said that there was a country ID error, and after patching it with "xda2nbftool" i changed the operator ID to "Qtek" corresponding the brand name of the pda. Still the flash progress said "Country ID error", and after about 10 tries the program flashed successfully and indicated the congratulations screen on the computer. It said to perform a cold boot on the system by pressing the reset button at the bottom and the power button at the top, which i did and still the PDA does not work (but the Bootloader still does). Once i caught a glimpse of the new bootscreen of WM2003 SE with "Testing. Not for sale" but soon faded away.” Whenever I try to flash the PDA again, it always says the “Country ID” Error.
P.S. Originally the PDA was unlocked, and when it originally booted it said the QTEK clouds boot screen followed by the Vodafone (UK) logo. I also updated the driver of the "Microsoft USB Sync device" from the original XP one dated somewhere in 2000, to the new one bundled with ActiveSync 2.1 dated 2004.
Please help me as i am really desperate to make the PDA work.
Thanks.
Is this Rom okay to be flashed to it?
http://buzzdev.net/component/option,com_remository/Itemid,100/func,fileinfo/id,276/
Pocket PC 2005[/url]
My friend's jamin when he tried upgrading with smart1 wm6
after the flashing process finished it gives the 3 colors of boot loader
the screen flickers continously with the 3 colors
no way to hard reset the device
and activesync doesn't feel it
I searched all the forum for a problem like this but I didn't find any
any suggestion please, or any help?
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
NetrunnerAT said:
Flash NVID Rom and try Smart again. Read WM6 upgrade Manuel and readme for the ROM.
Click to expand...
Click to collapse
Please how can i flash with the activesync doesn't notice my device and where's NVID Rom
Ok. I'll search for it but please help how can I flash it to the device which doesn't recognized or felt by PC
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
divxmaniak said:
If your device is in bootloader mode, activesync cannot recognize it but this is normal. Jamin is recognize only as a usb device and you can downgrade it to NVID rom easly.
Then you could upgrade your favorite rom, I suggest PDAVIET 4.0.0.1
Bye for now
Click to expand...
Click to collapse
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
must use NVID rom. maybe qtek nvid one from here? http://wiki.xda-developers.com/index.php?pagename=Prophet_ROMs
hasanemara said:
I think I didn't discuss the problem well
The Problem is when I start to flashing a rom a message tells that check if the usb is connected and if the device is connected .
This is happen with the device is connected to the cable and the tricolor screen is flicking . and the device doesn't open doesn't flashing.
Click to expand...
Click to collapse
If the problem still there, Try to release the battery for 1-3 hours and put it again to the device, go to the boot loader and pray. Hopefully it could work. Actually, this way worked on my Himalaya and Prophet.
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
ekto said:
Just run the "Step 1" component of the PDAViet ROM (http://rapidshare.com/files/32728615/Prophet_PDAViet_Step1.zip), which is just a plain AKU 2.20 NVID. This will find your device even if its in bootloader mode (it doesnt depend on activesync). Just flash it with that sucker and you should have a working phone on WM5, then you can safely upgrade it to WM6 (or leave it if you like).
Click to expand...
Click to collapse
I shall try and tell you the result
error 260 this is the result
i have a slight variation problem like this...
1. i was upgrading my O2 Neo to the latest WM05 & the phone went to bootloader mode & the upgrade started searching for the phone as normal..then some error & it stopped upgrading while the phone was in bootloader mode..
2. at that time,i got an urgent call & had to leave the phone in bootloader mode...
3. when i came back..the phone was dead & now it wont startup at all.. not even in the bootloader mode.
4. Maybe the batteries dead...so i charged it (Over night)..nothing happened in the morning..
5. kept the battery removed for about 5-6hours & still nothing happens..it simply does not startup.
6.I've tried holding the camera button & resetting, but it wont go into bootloader mode.
7. i;ve tried holding the connections button + camera button _ reset but it wont hard reset...
can anyone help me here...
what can i do???
hasanemara said:
error 260 this is the result
Click to expand...
Click to collapse
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
ekto said:
Error 260... If i remember correctly that's "cant find device" or something.
Few things to check:
Is the PC you are upgrading on running windows vista?
If so, use a different PC running windows XP.
Have you tried a different USB cable?
If not, do so, this tends to be the cause of problems like this.
Have you checked device manager?
Go to control panel, Administrative tools, computer management, device manager and see if you can find your device. If it has a yellow ! icon on it or is listed as "Unknown device" or anything like that then you may need to reinstall the drivers (int hsi case the easiest way to do that is to reinstall activesync). If everyhting is working properly it should show up as "HTC USB Sync", "PocketPC USB Sync" or something like that under the heading "Mobile Devices".
Have you just plain tried another computer, regardless of the OS?
I found that I could never get my phone to flash on my laptop, but it worked without a problem on my desktop. This is not to say laptop's cant do it, it simply means some computers just have problems like (in my case i believe) no USB 2.0, or too low-powered USB ports.
Click to expand...
Click to collapse
No I didn't change any and I can connect my o2 xda mini to the same cable
I want to ask few technical question
HOW CAN A SOFTWARE DAMAGE THE DEVICE?
CAN A SOFTWARE FOR EXAMPLE BURNS A PROCESSOR OR SOMETHING LIKE THIS?
If So there will be a big problem with those types of devices
a virus for example can destroy my device's board or processor!!
Yesterday My friend went to an I-mate customer service who tel him that
the board had been destroyed by the bad software !!!!!!!!!
Please Give me technical advice about this problem
and is there a web site for him to buy this board (i-mate jamin)?
I've tried everything... even tried it on my desktop... but my phone just wont turn on now. i've kept the battery removed for more than 8hrs now... i've even charged it for more than 8hrs non-stop..nothing happens..
maybe i should get hold of a charged battery & try it with that battery...?
Any clue how to get my phone started??
got it working !!! PHEW... i used my HP battery which was charged & put it into it..now i've got my bootloader & i'm installing the new OS as we speak... 15% done.... keeping my fingers crossed
done.. got my HP Ipaq battery , which was charged & my new started up in bootloader more.. PHEW !!!
66% done... keeping my fingers crossed
ok, installed...now, one more problem..my touch screen's not working...???
Any idea what to do?
i installed "Prophet_PDAViet_Step1"
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
I have also tried to use ActiveSync to version 3.8 (I found this suggestion from this web site) but bad luck it can't detect my BA device at all. I have also tried to revert back to WM2003SE but still get the same problem. My system is WinXP SP2 & O2 IIs. So Please help I am in the dark right now.
Same problem here...
su2003 said:
I have upgraded from WM2003SE to WM6 (the first released from XPlode version OS 5.2.1620 build 18125.0.4.2) without any problem. Now I want to upgrade from that version to the current release, but the ActiveSync (I am using 4.5) always disconnect after MaUpgradeUT_noID has detected the previous installed OS. So I got an error message like "cannot to the device" or so. It happens everytime even I just try to upgrade the Radio rom.
Click to expand...
Click to collapse
get into boot loader mode,then try
(press record button + power button and reset at same time)
addan said:
get into boot loader mode,then try
(press record button + power button and reset at same time)
Click to expand...
Click to collapse
Have tried that already but still get the same error. I have even reformatted my PC and reinstalled WinXP and ActiveSync 4.5 just in case there are viruses or so but also get no luck.
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Did you soft (or hard) reset your BA and reboot your PC after failure? (Try clean upgrade, and in bootloader).
Yes, at this time you asked me. Nothing changed.
Did you (succesfully) establish an ActiveSync partnership before upgrading?
Yes.
Did you try unchecking Enable advance network functionality in USB to PC (under settings, connections)?
Yes. I did it.
More over, if I started BootLoader mode before execute MaUpgradeUt_noID.exe the program get struck while performs device information checking, I have to pull it out from Sync station the program then continue running but without any information (like the existing OS version etc.)
how long did you wait for the program to respond before you find that its stuck ?
Here it takes about 2 min to find the device
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
2. place it to cradle
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
4. start upgrade utility and follow the onscreen instructions
5. perform hard reset (the three options thing)
thats all
Xplode's new cube cab
deleted... off topic
how long did you wait for the program to respond before you find that its stuck ?
It was about 5 min and the program still had no responses. I then have to pull it out and the program continue running but without any information (like I had mentioned it before).
Here it takes about 2 min to find the device
Unfortunately not with mine.
Proper upgrading procedure, as it was said 10000's of times
1.put your device in bootloader mode
Yes. I did it.
2. place it to cradle
Yes. I did it.
3. kill activesync (optional - if you dont do it the upgrade utility will do it for you, but sometimes activesync stays on and fail the upgrade process)
I have tried it both with and without killing the activesync.
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
su2003 said:
4. start upgrade utility and follow the onscreen instructions
Yes, but once I started the upgrade I have noticed that the activesynce has disconnected my device.
5. perform hard reset (the three options thing)
I didn't have chance to go to this point.
thats all
I think the main problem is the activesync has disconnected my device suddenly when started the utility. I have also tried to take out anythings that using USB port like mouse, ext. DVD, printer, scanner just in case the upgrade utility may conflicts with those devices.
I think I shall try to change the PC to upgrade my device to make sure that it wasn't caused from hardware defection.
Click to expand...
Click to collapse
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
Good luck!
With regard to your last remark: you stated earlier you did a fresh reinstall of XP. Now, why would you install and connect all these peripherals if you only want to upgrade your BA rom??? All you need is a fresh WinXP and ActiveSync...
Did you really do a fresh install and follow the wiki and the tips mentioned again (and again)?
You are getting me (and probably all of us) confused.
First of all, Sorry if I make you and other confused. I have began to unsuccessfully upgrade my device since Friday. So I decided to help myself at first by try to do everything I can do by myself. I have formatted PC HDD and also reinstalled activesync because I thought the utility may conflict with other program on my PC or from Viruses. I have also tried many ways with hard reset and cold reset etc. to upgrade my device but have no luck. That was with very fresh new installed WinXP PC. Unfortunately, I have to use this computer for my job also. So that's why I have to install printer & scanner driver including MS Office, AutoCAD and other necessary program to serve my job . I have falled with upgrading but I do not want to have problem with my job. Hope you understand my essential.
Your answers to especially points 4 and 5 of xplode tips to me clearly indicate that you do not really take (enough) time to understand the procedures (or what you are doing) and want to have WM6 running asap with no effort at all...
Since I began to upgrading and everytime I have executed the utility I have always wait & wait but I just never look at the clock to see how long I have waited. Xplode has just warned me to take enough time so I started to upgrading but with clock at this time. I have already mentioned that I have successfully upgrade from WM2003SE to the WM6 (previous version) so as a user I have enough experience and know what I am doing.
Your remark "I think the main problem is the activesync has disconnected my device suddenly when started the utility" only confirms this as this is the whole point of boatloader and was furthermore indicated it would do exactly so by xplode earlier on.
This is just my opinion to let you guy see and understand the problem. That's it.
Please do take time and hence show consideration to all of us that are trying to help you in preparing yourself properly before trying to attempt any further upgrade.
I think I have already put a lot of effort about upgradind my device. I have reformatted and reinstalled all necessary programs. It took me out almost half a day to do this. And not only with my PC I have also reinstalled all programs on my device with an old OS version since I have lost them all from hard reset. Other than that I have also tried & tested upgrading the device during the time. The only word I can say that It was not funny to do all of this. It was not really a hard job but it took almost my weekend time.
Good luck!
Yes I do need it barely. Actually I have already felt a little lucky got from all of you that try help me solving the problem. Thanks.
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
April 1 said:
su2003, nice answer.
His main problem is that he does not understand that activSync will work if the device is in a normal state but when device goes to bootlogger mode, its only USB connection that will help a PC to talk to Device and not activSync.
Click to expand...
Click to collapse
Thanks for your additional.
I have also tried using different PC to upgrade the OS but got the same result.
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
I am quite sure that the screen has displayed USB but the number is 2.07 not 2.06. I am not sure about the meaning of the number, it could be the version.
I have also brought a new USB-XDA IIs cable yesterday, just in case the cardle was defected but it doesn't work also, I have got the same result.
khanem said:
you have to be sure that your BA when cradled display USB (after getting into bootloader mode) instead of serial 2.06 than run the upgrade utility
Click to expand...
Click to collapse
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Conclusion:
Bad Hardware(Flash ROM)?
Your Bootloader is toasted or had it's LAST flash of it's lifetime???
We can say that... but hopefully not for your sake.
Because as you have said you've done EVERYTHING that was posted.
and though our Senior's "inputs" didnt worked out the way it SHOULD work.
I cant say it's a waste of time to answer your questions.
But there are no more questions to ASK
and there are no more questions to ANSWER
They're all been said here.
All you have to do is PRAY HARD leave the BA rest for a day...
remove the battery...
think things out, clear your mind... sleep...
then execute Xplode's Walkthrough from Step 1 the next day.
but be sure to have the battery fully charged.
Your BA is not dead and your bootloader is not toast. The only problem you have is probably you are impatient. Go to the Wiki and follow the procedure exactly as it is written. It will work. By the way, if you kill Activesync (ie disable USB connection in activesync connection setting), put your device in bootloader mode and connect your usb cable (in that order), run the upgrade and it will work. Forget about activesync.
su2003 said:
I am quite sure that the screen shown USB 2.07 (should be differ version than your).
I have also brought a new USB-XDA IIs sync cable but getting the same result.
Click to expand...
Click to collapse
I use xda IIs and the bootloader mode shows ver 2.07, and i dont have any probs installing. I dont think the version 2.07 has got something to do with your problem.
You said that you tried other pc and it doesnt work, and it worked before when you upgraded previously. I think you know enuf about upgrading if you have done it before....
did you have problem with sync connection before? I was just thinking maybe there is something wrong with your BA....like actual hardware problem with the cable connection??
what about firewall? would it affect it - I doubt it cause its not in sync mode.... but at this stage, maybe just try all possibilities to try to get it working.
Good luck
Mhm. I'm not sure I've really followed all the intricacies of this case ... But whatever, here's my two cents for a safe upgrading procecedure:
1) use a cradle, not a USB cable, and make sure the cradle's
power supply is plugged into a wall outlet. It also helps to make
sure the cradle is plugged directly into the PC, not via any kind of
USB hub. No other devices should be connected to that same USB
channel. I suppose temporarily disconnecting other (unneeded) USB
devices from the computer can't hurt, either.
2) I guess "kill ActiveSync" can mean various things ...
however, here's the best way to do it I think: as sofene mentioned,
disable USB connections (what the hell - disable ALL connections) in
ActiveSync settings. Then reboot the PC. No need to look for ActiveSync
processes and kill them manually -- disabling the connections will take
care of that. Rebooting ensures that ActiveSync's driver code is really
unloaded.
3) remove SD card and, for good measure, SIM card from the BA.
4) perhaps soft (or even hard) reset your device
5) put device in Bootloader mode
6) insert device in cradle, start upgrade utility, off you go ...
By the way, ActiveSync has got nothing to do with the ROM upgrade utility, and it should therefore not have been necessary to re-install ActiveSync, etc. You just have to make sure it does not get in the way of the upgrade process. As far as I understand the process, the ROM upgrade should work equally well on a PC that does not even have ActiveSync installed.
in reference to: http://forum.xda-developers.com/showthread.php?t=513162 - that seems to be now locked (dont think i did anything wrong :S)
i still cant get my phone to flash. i ran blac_uspl.exe yesterday - phone booted to USPL fine. i then proceeded to flash a HTC firmware.
anyway, seems the htc rom isnt quite fully functional and i've lost the ability to connect to GPS hardware.
so now im trying to get back into the USPL.
every time i run black_uspl.exe i get the following error
Opening USB port \\?\usb#vid_0bb4&pid_00ce#5&1b029610&0&1#{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835}...
WARNING: Port \\?\usb#vid_0bb4&pid_00ce#5&1b029610&0&1#{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835} parameters could not be set
WARNING: Port \\?\usb#vid_0bb4&pid_00ce#5&1b029610&0&1#{25dbce51-6c8f-4a72-8a6d-b54c2b4fc835} timeouts could not be set
ERROR: No response from device
im using the same laptop as i did first time around, so usb drivers should be fine!
can anyone help me more?
Did you disable 'Allow USB Connection' in Activesync connection settings?
Follow cRaCKwHoRe's guide (see signature) on flashing roms etc using USPL
found the problem, and i followed both your advices - disable USB and the flashing guide (did it over and over and over again on different USB ports)
anyway - the problem?
windows 7 RC!
it allowed me to flash 1 time. when i went back to re-flash phone, it denied. i havent a clue why and re-traced my steps to the 1st sucessful flash. it just refused to work. this was on the exact same laptop. only thing that changed was possibly entering hibernation and/or a shutdown of the laptop.
i tried it on a winXP machine and it worked perfectly.
so it seems XP is still the only properly stable OS for flashing stuff.
so, problem fixed and im on a fully functional HD again
Vista works fine for flashing too btw.
win 7 rc
Am I right in thinking that its not possible to flash using Windows 7 ?
I've been trying to install ACA CLk update to my HD2 since last night. Task29 will not clear rom. Just reads communication error. I have tried it on 2 win7 pc's along with a win xp pc with same results. Please help.
i am having the same error.
whether i run the ROM update utility or use the HD2 tools from the tri-color boot screen, i always get the same UPDATE ERROR (262, i believe).
i'm using USB2, no cradle or dock, brand new HD2.
any help? i'm stuck in a windows environment!
just to be sure : the communication is ok between the computer and ur phone ? u see USB in bootloader?
yes it is between my windows based pc and my HD2. and i have tried through boot loader, seeing seriel first then connecting and then it says USB. i've tried leaving it attached when i restart sit goes straight to USB. i have tried connecting with activesync/windows mobile and then running the ROMupdateutility.exe
i always get the same error: it stalls out right when the progress bar appears and never gets above 0%. then the error screen shows on my PC and i have to go through the recovery process.
thank you for any and all assistance! and sorry for the typos, im normally use swype.
this might have been the problem.
i did not have HardSPL3 installed.
i have done it, and then MAGLDR installed fine.
i skipped Task29 mostly bc i never ran that on earlier installs.
so try HardSPL to solve it, maybe?
(i'm still pretty new to this, so take my suggestions with a few grains of salt)