Database Users

New T-Mobile Contract Sucks!

So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?

Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on

nando99 said:
Why would they restrict your minutes, its stupid...
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Perhaps you should ask them in their forums. This is a Nexus One forum.
SC

nando99 said:
So I said F-it, I'ma get a Nexus1. I call up TMo and they tell me the following:
$529 with no contract - ok
$179 with 2 yr contract - NICE
The only plan you can get gives you 500 minutes - WTF!?!?
The ****ty ass plan above costs $79/month - GTFOH...
You are stuck at that plan for 2 years unless you want to pay an extra fee - CLICK!
Don't they have an unlimited minutes plan for like $50 by itself... plus the data/text extra...
Why would they restrict your minutes, its stupid...
Anyone else deal with this?
Click to expand...
Click to collapse
Just to be sure - did they mention that the $79/month plan includes 500 minutes plus unlimited text plus unlimited data? It is really $39 for the 500 voice minutes and $30 for unlimited data and $10 for unlimited messaging, but to get the subsidy for the N1 you need to get all of that in a bundle.
They do have unlimited (contract) voice for $59/month, but you'd have to add text and data to it and that would end up $99/month for unlimited everything.
They also have unlimited (non-contract) voice for $49/month, but you can't get a phone subsidy with that plan.
In the past I don't remember having to pay a fee to switch to a more expensive plan - only for activating a new line or switching to a cheaper plan. You could probably sweet talk them into waiving the fees in order to get the higher monthly payment out of you if you escalate it, but I wouldn't bank on it.
The other option is to buy without a subsidy and get one of the Even More Plus plans which are $50 for unlimited voice or $80 for unlimited everything. In the end, you'll save in the long run for the up front purchase price.
If you are a gambling sort, then you could wait and see if the N1 (or an equivalently spec'd phone of some sort) is offered directly by T-Mobile and then you could get the cheaper Even More Plus plan and they'd let you spread the payments out on the full price on the phone over 20 months. That is really the best way to get a phone from T-Mobile, but it only works for phones they sell directly, not the N1 sold by Google. Using that system you pay nothing out the door, you pay about the same as someone on a contract for the first 20 months and then your monthly bill drops back to about $20 cheaper than the contract price when the payments are done. Contrast that to someone who bought a discounted phone and had to pay the discounted price (like $179) to get out the door, their monthly payments are about the same, and their monthly payments continue to be high even after they pay back the subsidy...

ScaredyCat said:
Perhaps you should ask them in their forums. This is a Nexus One forum.
SC
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In particular, the plans issue has been discussed to death in the T-Mobile Nexus forum (not nearly as much info on the phone itself compared to this forum, but a lot more talk about T-Mobile plans - including info on a multi-step process on how to get one latched into a Family Plan):
http://forums.t-mobile.com/t5/Nexus-One/bd-p/Nexus_One

PhantomRampage said:
Just buy the full price unsubsidised version and it will save you money in the long run. Then get a t-mobile plan with a free phone and add internet later on
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Think of it as an investment. The extra $300 you're spending is a one time fee so you'll never have to deal with a carrier contract again.
As long as you take decent care of the phone, you'll be able to sell it for at least a couple hundred bucks when you're ready to upgrade again.
I bought an unlocked N1 and an Even More Plus plan. For $59/mo+tax I'm getting 500 anytime minutes, unlimited NW, unlimited txt, unlimited data.
Well worth it IMO.

You can have an unlimited plan if you buy the nonsubsidized version. That's what I did since I didn't want to lose it.

You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...

Well, hey! This will work if you have the Loyalty Pacakage before-hand
If you did have the Unlimited Loyalty package, before you got your N1 ordered, you will absolutely be able to get the package back. However, I'm waiting to hear from google as to the validity of this approach in terms of their TOS. I never allow companies to tell me what I can and can't have. Social Engineering for the win!
1. Call t-mobile, state you want your unlimited loyalty back
--- They will state, it is automatically changed when you order the phone.
2. State, when I was offered the Unlimited plan, I was informed that I had the ability to go back to my old contract at any time, even when you didn't offer the MyFave plan anymore, I'm absolutely certain that you can change it.
--- If they say that they cannot because it doesn't exist anymore;then
3. Ask for a supervisor. State that you want the plan back.
Don't allow them to work you, and talk about "Well that the way it works when you buy the Nexus One."
DISCLAIMER---"As this has worked for me on 2/1/10, I cannot garuntee that Google will see this as an 'upgrade', eventhough you will be paying more. Google may want to charge the remaining cost on the phone if you chose to upgrade."

masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.

I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...

masse1369 said:
You can call customer service for tmobile and get bumped up to any of the even more plans. Maybe you should do some research before you start making claims about something...
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Click to collapse
Research? I did. I am. Me posting, is part of the research. I posted what I knew so far and what I was told. I was told I can not be "bumped up" to any plan unless I pay a fee. That is what I was told. Therefore, my "claims" are correct as of the time they were posted.
pjcforpres said:
That is what I was thinking, like why it is set that way... a la, it is not T-Mobile, it is Google that said you have to sign up for that specific plan. Not sure why they did it that way, but it is what it is. Want to complain about it, call up Google... want to change your plan after signing up to the unl everything plan, talk to t-mobile and switch after you sign up. Pretty well documented that you can do this and not get the Google charge back fee crap.
As well, it is amazing people can find this website, register, and make a new thread ranting and raving... but they can't spend half that time doing a simple search to find out a little more information.
Click to expand...
Click to collapse
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
masse1369 said:
I work for T-Mobile. He sounds like just a typical customer. No offense. Even if they were for some reason to say that you have a Nexus One, put your sim in another phone for a couple of days and let it update in the system and then you could do it with no problem. With that being said you can still just call them and say you want to be bumped up to the 1000 min or the UNL. Even more plus is still a better deal though...
Click to expand...
Click to collapse
Let me tell you, a typical customer doesn't call 3 times to finally reach somebody that actually knows what they're talking about. Again, I posted what I was told. Which was, again, that I can not do what you are saying.
---
My whole thing was this - I'd like to get the phone for $179 with a new contract - I would need more minutes then the amount provided in the ONLY plan I can choose (as I was told) - has anyone else dealt with this, what can I do?
Did my initial post miss something? Did I not say "I call up TMo and they tell me the following" - if what I was told is BS, how is that my fault?
I'm glad being rude online is still cool.

nando99 said:
Again, I posted what I was told - which is that you can not do such and such as you stated - that's why I asked what others have done. Still searching here buddy... it amazes me that people still find it necessary to be rude when a simple question was asked.
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What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.

bofslime said:
What happens here a lot is that people don't ever seem to take the time to do any research, and just fire off new threads every time they think of something instead of reading. There was a user the other day that had 5 threads that he/she originated all asking questions about often talked about topics sitting on the 1st page of Nexus General. I've seen thread after thread day in and day out on the same exact thing. So yeah, those of us that come here often get annoyed at new threads that have already been discussed in detail.
In fact what you're asking has been talked about so much that its not only on XDA, but Google's and T-Mobiles forums as well.
What you should have done when the rep mistakenly told you that the plan could not be upgraded (and you thought that doesn't sound right) is ask for them to confirm that information, and/or a supervisor. Google now is offering Phone support as well fielding ordering questions, though this is still best answered by T-Mobile directly. The 79.99 even more plan is the only option you will have at ordering to secure the subsidized price, but that doesn't change the contract details, and you are allowed to upgrade your plan (just like any other subsidized phone they sell) if you require more min.
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I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol

nando99 said:
I do not consider myself any kind of noob or nuisance but my search on the topic could've been better... Plus, I'm always lurking so I figured I might have seen this brought up...
It's all good though, I just don't see the point of being rude - bringing up an old topic couldn't have pissed pple off that much... lol
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Personally, my response was based on your OP taking a tone of "T-Mobile is stupid, who else thinks so" essentially. You were not asking is there any way around it, you were asking if anyone else had experienced the stupidity that is T-Mobile... yet, it isn't even T-Mobile who said that is the plan you have to sign up with, and T-Mobile is perfectly willing to upgrade you to a higher minute plan once you sign up. Add to that this exact topic has been talked about at agnosium, and at one point just a week ago, was the subject of 3 threads that stayed on the front page for nearly a week.
I wasn't trying to be rude. Your OP was rude in itself and ignorant. Those are two things that tend to illicit a "rude" response from members on here.

Nope... just as it says - the New T-Mobile Contract Sucks... this is the N1 forum, so I'm obviously talking about the N1 phone T-Mobile contract... I didn't say T-Mobile sucked... I've been with them for a long time and I plan to stay with them but what they are offering with the discounted N1 sucks. (Mostly bc is the only plan you can get.)
"Anyone else deal with this?" can easily be interpreted in many ways - like: How did you deal with it? lol What did you do?
Not sure how/why you took it as has anyone else "experienced the stupidity that is T-Mobile"...
My post was neither rude nor ignorant - it was misinformed. Everyone's informative and pleasant replies have seen that I now possess the information I was looking for.
And just for the record: "just last week" is long time for a busy forum.
My topic didn't kill any unicorns...
Everyone will be just fine.

From what I've read on the TMo forums, after 120 days, you're able to change to the Even More Plus plans without any penalty from google. This is what I plan on doing.

Damn 120 days...? Can anyone else confirm this?

nando99 said:
Damn 120 days...? Can anyone else confirm this?
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Yeah I heard the same thing. I was planning on doing this.

Look dude let me make this very simple for you.
Your Concern: 500 Minutes is NO WHERE NEAR enough for you and for some reason you were informed that you cannot change this plan for two years.
The Answer: NOT TRUE. I upgraded to 1000 minutes Even More Plan two weeks after I got my nexus one (I was a new tmobile customer and chose to go the subsidized route)
Regarding the 120day wait...I believe this has to do with the Even More PLUS plans only. OK?
Bottom Line: YES YOU CAN GET MORE MINUTES ON YOUR NEXUS ONE

How I Cut My Cellphone Bill In Half !!!

Hey guys, like you, even though we have to manually do alot to get our HD2's in perfect condition. I wanted to hip you all to something that I'm currently taking advantage of, which is saving me major money each month.
Went to Wal-Mart on the lauch date of the infamous HD2, and paid full price for one, thinking that it would end up saving me money in the long run, because I had my own equiptment, therefore, I wasn't under a 2 year aggreement for T-Mobile.
Went to the T-Mobile store to get setup with service. Deciding on getting the T-Mobile unlimited everything plan (voice,sms,data) it ended up costing me around $92 a month (including taxes, fee's, and the $5 discount). So, I began thinking, "this is not the significant discount I was looking for". I asked the salesman what was the benefit of me purchasing this phone outright, he told me that if I got the same package and features, with the phone discount, under contract, it would cost me around $120-$130 a month. I began to seek other options to lower my bill. However, I was hesitant to lower anything, because I did one time, and got fuked over with crazy overage charges! I even thought about switching it over to AT&T, but then realized I'd be loosing out on the high speed data, because of the incompatibilities of the 3G radios between the 2 networks (and who wants edge speed on a smartphone these days!).
Then I did some research and found out about Simple Mobile, this is a Virtual carrier of T-Mobile (like how Virgin is to Verizon, and Boost is to Sprint). Anyway, after a couple of emails, and phone calls, I decided to make the switch. I found a nearby retailer (or u can check them out online) And I never looked back!
I now play EXACTLY $60 a month, for unlimited everything (voice,sms,data). And I was able to port and keep my same number. While this is truly great in of itself. Another great feature is because it's still a subsiary of T-Mobile, I didn't have to software unlock the HD2 at all. It was literally a matter of taking the old Sim card out and putting the new one in. The only thing that I did have to reconfig was the internet settings and the MMS settings to be able to have those 2 things function correctly. (which is very easy, I provided a link to the instructions below)
Instructions on changing internet settings and MMS settings.
http://www.mobile-files.us/showthread.php?2245-HD2-wap-mms-settings-for-SimpMo
The internet is exactly the same, I'm still getting the H icon at the top, with about 4 MB sec speeds. Call quality and range is the same, and so is the txting features. Because it's using the same T-Mobile towers as before. (which T-Mobile is very good, in Costa Mesa, CA )
Don't know about you all, but especially in these times, when money is tight, I have to really buckle down to budget and plan for big ticket items. So when I spend $400+ on a device. I truly want to be able to see more of the savings, in the long run. And thats how I cut my bill in half! They even offer plans at $30 and $40 if you don't want or need unlimited data for your phone, therefore saving your even more money.
This may not help some of you guys out there, but if your like me, and not in a contract, or you may be in a contract, and thinking this may be a better route for you in the long run (make sure you do your math beforehand, and make sure your savings outweigh your ETF from T-Mobile) I just wanted to let you know, that you do have an option out there.
Simple Mobile
http://www.mysimplemobile.com/
Hope it helps!
Eddie

so are you truly getting 3g speed? this sounds promising.

smokeingit said:
so are you truly getting 3g speed? this sounds promising.
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Click to collapse
Yes sir, I sure am, it displays the H icon, so I know its the HSDPA speed, which is alittle faster then 3G...however, i'm not sure if its the new HSDPA+ that you might have been hearing lately. I say that because, I dont believe WM have a status icon to show you that (because the technology is so new), so my theory is that, IF the HD2 supports it, AND its is getting the HSDPA+ signal, it'll still show the H icon at the top right of the device. But to answer your question, its DEFINITELY gets the high speed, because its still using the same towers!

I have friend that works in one of those smokes, cell, and gun stores and he has been trying to get me into this program.
It's good to go and legit.
Unfortunately I am only 6 months into my new 2 year contract...had to for my $190 Leo.
dangit.

I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....

calc said:
I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....
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Click to collapse
So your saying their "Unlimited Everything Talk, Text & Web" plan, which is labeled as "New", is not actually unlimited?

Paten said:
So your saying their "Unlimited Everything Talk, Text & Web" plan, which is labeled as "New", is not actually unlimited?
Click to expand...
Click to collapse
http://consumerist.com/2010/07/simple-mobile-unlimited-data-plan-is-of-course-secretly-limited.html
http://www.prepaidreviews.com/blog/mvno/simple-mobile-limits-unlimited-data-plan-36148/
Both reported and the end of July of this year.... so unless something has changed in 3 months time, NO it is not unlimited.
I was suckered into a new mobile phone plan with a new company called Simple Mobile. They are a T-mobile MVNO (essentially a reseller) claiming to offer UNLIMITED talk, text, and data for $60/mo.
The reality is... Their $60 plan is NOT unlimited. When you hit 1000MB in one month your data service is simply terminated without warning.
They will offer to sell you an additional 100MB for $10. This policy is not stated anywhere on their website. If you call or write and complain, they will simply tell you to go elsewhere and will not provide any refund.
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I mean really............. just think about it for a minute, do you really think T-Mobile is going to allow another company to use their network and infrastructure all the while having them undercut their own prices too.....not to mention the toll and expense of all pushing out all that bandwidth at "unlimited" rates.

calc said:
I believe this has been discussed many times already.....
Simple mobile does not provide unlimited data. I believe it's still capped at 1GB/month. Which is a big no no for people who like to tether and abuse the network.....
Click to expand...
Click to collapse
All I can do , is speak from my experience. Since having this service, I KNOW that I used more than 1GB (stream music all day, watch YouTube, use it for general internet browsing, and logging into my Orb media server at home, and streaming TV from my PC). So I would definitely consider myself a above average data user, and have not once, been capped or throttled (trust, I would be *****ing and complaining, with everyone else). I've even checked my usage online to see it and its a little under 2Gigs of data transfer, and everything is ok. I not sure if maybe I have a magic bean, VIP, IMEI on my device (joke-e-joke ) , which is given unlimited data usage, without penalty, or maybe they've modified their contract and upped the data usage cap or something. Again, I can only speak from my personal experiences, within the last 3 months, reguarding my device and service. I don't use my phone for tethering, but I do consider myself a heavy data usage user and not had any problems regarding their quality of service thus far.

Get rid of the unlimited voice and txt, then with this guide I wrote:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
You can cut your phone bill even more sharply. I'm paying about ~$20/month right now depending on my voice usage when out and about.

$20 web plan for android?

SOLVED SOLVED SOLVED look at the bottom of my post you will see instructions
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
SOLVED!!!
OH YES I JUST GOT THE 20$ PLAN!!!!!!!!! I LOVE THIS FORUM I DID IT EXACTLY LIKE THE SECOND POST SAID.
1.call 611 and say cancel services to the automated bot.
2.give the info needed to the bot
3.when the representetive will pick up tell them that you just got a new plan with the phone you have (i said vibrant) and tell them you are considering canceling your account because its way to expensive for you to pay 30$ even though i like the vibrant. Make excuses if they keep asking you questions but most likely the RP will say that they could offer you a discount and let you have it for 20$. AMAZING!
Sent from my GT-I9000 using XDA app.

datfk said:
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
Sent from my GT-I9000 using XDA app.
Click to expand...
Click to collapse
When you call, go to the retentions department, say "cancel account" on the automated system it will take you directly there, tell, don't ask the rep that you want the $20 web plan. If you're lucky he will be nice enough to give it to you based on your loyalty as a customer, if he doesn't give it to you try a different one.
I got the $20 plan for both my lines on the first try.
good luck

datfk said:
$10 web2go doesn't work on android (plz correct me if I'm wrong I tried everything to get it to work) I Cannot Afford the 30 dollar data plan for android.
I read on some forums there is a perffered internet plan that is 20 dollars and available to customers of over 2 years. When I called up t-mobile they stated there was no such thing and its only 30 bucks... is it possible to get it cheaper the 30 bucks or get web2go on my vibrant I really need this even if it isn't an unlimited plan.
Sorry if I am repeating this thread I don't know is I am posting in the correct category
Sent from my GT-I9000 using XDA app.
Click to expand...
Click to collapse
Call T-Mo (611) and ask for retentions or say you want to cancel your plan (which will take you to retentions). They are the only ones that can get you the $20 data plan (from what I've read).

Speak to someone in the contracts dept, not tech support. They will hook you right up.

this is web only correct? no texts?

rsfaze said:
this is web only correct? no texts?
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Correct data only, but I am pretty sure they also have a preferred text plan (family and single line)...
/wink /wink

daenigma said:
Correct data only, but I am pretty sure they also have a preferred text plan (family and single line)...
/wink /wink
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Click to collapse
I have 2 lines under the old android unlimited data/unlimited text for $34.99. Last time I talked to retention last week they said that was still the cheapest way to go .

My wife and I have been T-Mo customers for 8 years. I have a Vibrant, she has a Nexus. We called a couple of months ago, just to speak with retention about our data plans. They got us on the preferred data plan at $20 a line, unlimited family messaging for $9.99 and 600 shared anytime minutes. All total, $92.00. We obviously still get the free nights and weekends and mobile to mobile. $92.00 is not bad for two android phones with unlimited messaging and data. Most of the people we call are on T-Mo as well, so that works out too!
Call and talk to retention, no one in a retail store can do it for you.

I've been a T-Mo customer for 8 years, too. A couple years ago I was using their [email protected] service. They discontinued that service but called me up and offered me unlimited voice at the loyal customer rate instead. Last month I bought the Vibrant and they gave me the loyal customer data plan without even asking. I'm paying $75/mo for unlimited voice, unlimited data and 400 free TMs. I am a happy camper, and it has kept me from going to AT&T for an iPhone.

I wish I would have been able to get a better plan, instead I moved to EM+ and can't go back... =(

jnp1974 said:
My wife and I have been T-Mo customers for 8 years. I have a Vibrant, she has a Nexus. We called a couple of months ago, just to speak with retention about our data plans. They got us on the preferred data plan at $20 a line, unlimited family messaging for $9.99 and 600 shared anytime minutes. All total, $92.00. We obviously still get the free nights and weekends and mobile to mobile. $92.00 is not bad for two android phones with unlimited messaging and data. Most of the people we call are on T-Mo as well, so that works out too!
Call and talk to retention, no one in a retail store can do it for you.
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Click to collapse
I'm paying $190 with taxes for 2 android phones with unlimted data,text and minutes.

I'm paying $65 a month for 1000 minutes, unlimited data, and no TMs ($40 for the 1000 minutes plan, +$25 for the unlimited android data add-on). Works fine for me, and I've got a GVoice number, with the GVoice app on my phone, so I can actually receive TMs through that number with the app.

Not sure when but TMobile will be rolling out new options and doing away with flex pay. Will still have same features SS flex pay but also offer cheaper data plans like at&t. Fight now you're stuck with $30 because you wanted the best phone. You want a cheaper data plan downgrade your phone or get rid of text to save and have your friends IM you or email.
Sent from my SGH-T959 using XDA App

I just left the store and they said on the 15th of nov that a 15 dollar 200mb plan would be available for most android devices. The 200mb acts differently for each account type. I have also seen this mentioned on several sites.
http://www.tmonews.com/2010/11/t-mobile-adding-data-plan-to-new-data-lineup/

Just spoke to them yesterday, I was asking about canceling my upgrade. Rep quickly offered $20 data + $10 sms. Plus I kept the myFaves I had grandfathered. So my bill only went up $5. Not bad.
Mobility... www.MemosWorld.com

rsfaze said:
I'm paying $190 with taxes for 2 android phones with unlimted data,text and minutes.
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Click to collapse
Our "after-tax" total is about $106 for 2 android phones with unlimited data, unlimited texts and 600 shared minutes, free nights and weekends, free mobile to mobile. We don't call a whole lot of numbers that aren't T-Mo, so we don't ever use all the minutes.
Our "Family-time" text package is grandfathered in from back in the day. Unlimited text, pic and voice messaging for ALL lines on our account - $9.99 total, regardless of number of lines.

OH YES I JUST GOT THE 20$ PLAN!!!!!!!!! I LOVE THIS FORUM I DID IT EXACTLY LIKE THE SECOND POST SAID.
1.call 611 and say cancel services to the automated bot.
2.give the info needed to the bot
3.when the representetive will pick up tell them that you just got a new plan with the phone you have (i said vibrant) and tell them you are considering canceling your account because its way to expensive for you to pay 30$ even though i like the vibrant. Make excuses if they keep asking you questions but most likely the RP will say that they could offer you a discount and let you have it for 20$. AMAZING!

jnp1974 said:
Our "after-tax" total is about $106 for 2 android phones with unlimited data, unlimited texts and 600 shared minutes, free nights and weekends, free mobile to mobile. We don't call a whole lot of numbers that aren't T-Mo, so we don't ever use all the minutes.
Our "Family-time" text package is grandfathered in from back in the day. Unlimited text, pic and voice messaging for ALL lines on our account - $9.99 total, regardless of number of lines.
Click to expand...
Click to collapse
nice, in all reality we don't use that many minutes, her more than I as I work from home and text all day. I have a land line and a company line I can also use also to make calls out. I need to double check but I thin I pay like $79 for unlimited minutes so the next plan down only saves me like $5 or $10 a month if I remember correctly.

Ilmoran said:
I'm paying $65 a month for 1000 minutes, unlimited data, and no TMs ($40 for the 1000 minutes plan, +$25 for the unlimited android data add-on). Works fine for me, and I've got a GVoice number, with the GVoice app on my phone, so I can actually receive TMs through that number with the app.
Click to expand...
Click to collapse
Is that $65 after taxes? Also, is ti contract or not? I had just Unlimited Data last month hoping I could get SIP/VOIP working on my phone but I eventually decided to get minutes so I can use for work. They gave me 500 minutes and I was told my bill would be $65. If I can get a little more cheaper I would be happy.
Peace
S II

You guys know T-Mobile employees troll all these popular forums. I'm not talking about store employees who are members here. I'm talking about executive services, people high up at T-mo troll the forums, especially during new phone release dates, and I'm sure the more people advertise how to call and "pretend" to cancel, is going to eventually hurt the real loyal customer who is honestly considering to cancel.
I've actually had a rep I started conversation with on the phone, admit they visit these forums and read what people write. Just saying, if we want loyalty to continue for real loyal customers. Those who pay on time every month, for years, then we shouldn't be posting how to trick T-Mo. At the end it hurts people who have been with T-Mo for several years as loyal faithful customers.

Lower tmobile bill? Help pl0x

Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..

Thelgow said:
Not sure where this question would go, or if its legit.
But is there a way to get a lower bill? I think Im paying too much and not sure if theres a way to ask for a different plan, complain, etc.
Currently have 2 phones, my wifes and mine.
I have the Ft even more unlimited which is 99.99
family unlimited messages 20.00
Her web 30.00 and my web is 30.00
She has a sidekick and never uses the web. We even tried calling to have it cancelled and we got some run around that sidekicks use Danger server so you need internet adn you cant cancel it or it wont even work. Dunno how true that is.
But 100 seems a bit high for just calls.
Looks like we used about 2100 mins total last month. I dunno, I need to start saving and this is killing me. I hear people saying they have $60 bills, etc but never tell me what they have or I suspect theyre lying. the wife keeps picking contracts..
Click to expand...
Click to collapse
The Sidekick DOES use Danger's servers for anything web-related (including MMS). This is how Blackberries work also (except they use RIM's servers). You can pseudo-unlock a Sidekick to work on AT&T, without a computer and I know because I've done it. Phone and SMS still work fine because they're not dependent on the internet. But you still have to dispute your case with T-Mobile.

u can get the even more plus plan. my ex-wife and i both had blackberries and we were paying 139 for unlim talk text and web. the even more plus has the drawback that there is no contract so u can't get a new phone for the low price. u have to pay full price but they stretch it over 2 yrs so u r paying minor payments.

Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.

Thelgow said:
Nod, Id rather not deal with the contracts thing because something always happens. Ive thought of trying other carriers, but ive been with them since voicestream and would rather stick to em and save some funds.
Click to expand...
Click to collapse
I have also been with them since the voicestream days and was in the same predicament you are in. I had multiple chats with customer service personnel, which led to me getting transferred up the chain to the retention department.
I let them know that I was not happy about the current price of my plan since other carriers started rolling out more cost-friendly deals. Bottom line is I cited comparative plans from other carriers that would give me more for equal or less, and despite being a loyal customer, I was starting to waffle with the idea of paying the early termination fee and switching.
They were able to provide a few preferred services such as unlimited text for 9.99, as well as some other perks. I talked with many people and had different results, so when I was able to speak with someone who promised me a lower price on the service, I documented it with their name, contact information, etc. just to be sure they weren't duping me.
Let them know that you understand they are running a business and need to be firm, fair, and consistent. Sympathize with the fact that if they gave you a deal, they would have to give everyone a deal--but slip in the fact that you've been a loyal customer for X amount of years with an outstanding track record and would like it to stay that way.
Hope that helps.

Trade that Sidekick for a T-Mobile Comet. No regrets if you do that. Plus 10 dollar data plan!

Like other carriers, T-mobile charges exorbitant rates for any device they classify as a 'smart phone'. The simplest way around it is to get an an unlocked phone which is a smart phone, but not in their database, or not offered by them... as they can determine the type of phone based on the ESN. In this way you can sign up for whatever services you want ala-cart. If you are paying more than $15 for internet, call them up and tell them you want the 'total internet package' this is a term used for their legacy internet service which costs $15/month for unlimited, it also uses 4g. It is not offered to customers under a long term contractual agreement or customers using devices classified as 'smart phones' normally. If you have a android device I recommend using this guide I created:
http://forum.xda-developers.com/showthread.php?p=19619155#post19619155
This will allow you to drastically cut money spent on voice minutes and completely cut SMS costs provided you have a data plan, and wifi spots you visit regularly...

i would just go with simple mobile and get your phone unlocked

I switched to their new plan a couple months ago. We pay $99 for two lines. It includes unlimited talk, text, and data. The data slows at 2gb (I have never come close to that anyway). The only hitch is there is no subsidy on phones. If you already have phones that you like, you should be ok.

I agree the Value plan ( 100 for two lines unlimited everything ) is the best plan right now. You dont get "upgrades" instead you pay a small down payment then 3-15 a month depending on retail of the phone. So basically it is a finance plan at 0% interest.

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I think they found another way to get our money

I was doing some reading on another website and came across this article
http://pocketnow.com/2012/06/01/at-s...-them-already/
what it basically says is that AT&T will be making a move to Data only service because they have seen a decrease in cellular service (Voice and TXT) so here is the way i see it..we started with unlimited data then 3 out of the big four decided that they were not making any MORE money on the customer so lets take unlimited away and still charge them the same and tell them its a better plan for them. Well that didn't work because these darn customers found a way to save by using the web and those darn apps so now instead of calling people and going over their minutes and making us MORE money, they are using free apps like TANGO, SKYPE and many others as well as free text apps. no MORE money.
So i went from 1400min down to 700min and paying them less on my monthly bill..no MORE money..so now there is a very good chance that we may pay even more for data only plans.
if this happens do you think that all carriers will fallow? could this be why LTE is so important?
What do you think??

ATT rep told me that's where the future is headed. I believe it, no doubt.

rueben68 said:
I was doing some reading on another website and came across this article
http://pocketnow.com/2012/06/01/at-s...-them-already/
what it basically says is that AT&T will be making a move to Data only service because they have seen a decrease in cellular service (Voice and TXT) so here is the way i see it..we started with unlimited data then 3 out of the big four decided that they were not making any MORE money on the customer so lets take unlimited away and still charge them the same and tell them its a better plan for them. Well that didn't work because these darn customers found a way to save by using the web and those darn apps so now instead of calling people and going over their minutes and making us MORE money, they are using free apps like TANGO, SKYPE and many others as well as free text apps. no MORE money.
So i went from 1400min down to 700min and paying them less on my monthly bill..no MORE money..so now there is a very good chance that we may pay even more for data only plans.
if this happens do you think that all carriers will fallow? could this be why LTE is so important?
What do you think??
Click to expand...
Click to collapse
Tiered data, and tiered minutes is how they make their money. They give you plans that are just shy of average optimum sweet spot usage and hope that you go over your plan to ream you a new one if you are not aware.
A Sprint representative supervisor told me this when I complained about overages and there not being a way to set alerts for overages automatically so consumers will be aware of their usage.
Why do you think they don't want you to root or use certain apps.....they take away from the cash cow of overages like Verizon and tiered text, or tethering ....money, money, money more money for stock holders. They are no longer in the service business, but are in the business of improving their stock for bonus, and stock holder share return, thereby again increasing bonus at customers demise.
The CS Supervisor told me that overages is how they make their profits, and that they want you to go out of your plan because that's how they make more profit. With VOIP coming in 2013-2014 for everyone in a tired data package plan will be screwed. There won't really be digital land line services like today every thing will be voice over IP and that is going to use data.
So this can only mean that they are setting you up to fail two years from now and then saying that you are going to need to increase your data usage package to a higher data plan cost......mark my words you are sheep being led to slaughter. They are making a big deal today about data usage making it seem like it will slow services and you need to keep under a minimum usage, when in fact they are making you think this so that they can raise rates in the future when data will be the only way to make calls, send messages, and surf the net.

There are three rules that every business lives by. get the cash, Get the Cash, GET THE CASH!!
The only thing you can ever do to make them stop trying to screw you is to find a way to not spend money with them. Otherwise wake up every day and remind yourself.
Cash Rules Everything Around Me
and use a little lube when they screw you.