Here's the whole story:
My Cingular 8525 has sticked to bootloader about a month ago, and after the study ( flashing different ROMs, search wiki here ,search web pages, forum ) ,I finally sent it to some workshop to have one chip replaced.
After the replacement, everything goes fine.But now it sticks to bootloader again, it some time can boot into OS, but most of the time , it will boot into bootloader.I found taking battery out and leave the phone awhile then put the battery back could some time "help" the phone to boot into OS.
When boot, the phone seems to have not enough "strength" to boot into normal OS, so it select to boot only in bootloader.Maybe we could just give the phone some "strength"?
And this time, I guess,it is not the chip which might lead the problem.
So has someone any suggestion ? ( When I disassembly my phone, I found there's one little battery on the mainboard, might the battery has some thing to do with this ? )
What os are you using? If its wm6.1 that could be your problem - stability issues... You might have bad blocks. Check this using MTTY... Instructions on the Hermes upgrading forum.
Wouldn't remove the battery on the mainboard unless you know what it does. yYou could ask Mike Channon as he is the guru of hardware...
Hope this helps...
Cheers...
This happened to me too and all I had to do was hold the power button longer until the screen comes on
black981502 said:
This happened to me too and all I had to do was hold the power button longer until the screen comes on
Click to expand...
Click to collapse
...and it can "cure" the bootloader ?
On my phone, I really need to hold power button longer, but the screen still comes with bootloader.
Recently I guess it might be because of the shield of the "mainboard-screen wire"(I 'm Chinese and does not know how to exactly express this stuff). When I replace the connector myself(I recently replaced this wire to fix the white screen problem , and white screen are gone, but the bootloader comes soon ), I found the wire is originally wrapped using some metal paper, and because the old metal paper has been stick to old wire using glue or something and hard to take it off, so I left the new wire "raw",after I assemble the phone, everything goes fine, but after one night , the phone goes into bootloader.
I'll disassemble the phone these days and add some new metal paper to wrap the wire and see the effect.
PS:
Appending to the sympton:
When the phone is booting
If the signal led turns green ,the phone will boot into OS, and soon the logo will appear.
But if the led does not light up, the bootloader will come soon.
After I disassemble the phone and add some metal paper to wrap the wire, 8525 first boot normally into OS.
But after one night continous power on, after one reset, the phone goes into bootloader again.
It was so frustrated!Maybe there really had some hardware issue in my phone ? Can someone figure it out ?
Has anyone any sugestion?
PS.
During the one－night “OS Time”， when I reset the phone and intensionally boot the phone into bootloader, the phone cann't start card-flash process even if the condition of card-flash are all met( card, filename, FAT32 ).
But after the OS Time ,I reset the phone without pushing power+ok button, instead of boot up normally, the phone goes directly to bootloader and start to "card-flash", after the flash , the phone finally stick to bootloader.
Someone help me please, even some clue or where I could probably find any clue!!!
Related
Not sure if this is a battery related issue as I removed the cover and battery to put another SIM in to find out it's no. Since putting the battery and cover back on I get the splash screen for the ROM I'm running (Diamond), then the HTC annimation then it reboots. It will also only get that far when the power is connected - otherwise it won't even start to switch on.
Any ideas? Also is there a way to reflash as I don't want to send it back to the provider with a non-standard ROM.
Any help much appreciated.
A bit more information - if I leave the charger plugged in it just loops round and round with the splash screen and the HTC animation.
Maybe this will help..
http://forum.xda-developers.com/showthread.php?t=403883
nbr_uk said:
A bit more information - if I leave the charger plugged in it just loops round and round with the splash screen and the HTC animation.
Click to expand...
Click to collapse
I had this on my first polaris it did it on the 1st day so i returned it and got a new one... Couldn't hard reset either...
Try going to the bootloader manually and flashing a new rom following the instructions that are repeated over and over in these forums
Thanks for responses - it's working fine again now. I think one of the battery contacts may be faulty as it wouldn't run without the charger until I pressed them in and then re-inserted the battery.
Want either hard reset or go into boothloader
Hello, my polaris has stopped responding when I touch the screen, it is locked and the only thing that is working is reset, and after reset the screen is locked. It do`nt respond on hard reset or wìll not go into boot loader. On service they say there is now garanti(I understand) because I use a rom from XDA. Is there any way to get it into boothloader or hardreset, exept from the usual ways? or do I simply have to throw the hole thing?
I can reciew phone calls.
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..
Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?
If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.
gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Click to expand...
Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).
palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
Click to expand...
Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.
Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
Click to expand...
Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.
i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason
mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
Click to expand...
Click to collapse
I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb
WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM
I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...
AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
Click to expand...
Click to collapse
Stil have the same problem even with the Sd card out,
hermanb2004 said:
Stil have the same problem even with the Sd card out,
Click to expand...
Click to collapse
My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.
I flashed it with a shipped rom and he works,
I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.
Hi,
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Anyway, since it was brand new she dried it up and if you switch it on now you get to the tricolor screen. I tried attaching it to my pc, and the text at the bottom changed from serial to USB. I now thought I might have a chance to salvage the phone by trying to flash the original rom. owever, even if everything seems to have worked out fine during flashing, the screen (when ready flashing) turned blank only to go back to the tricolor screen again.
Any one have any idea on what to try next? Is it bricked for good?
The screen shows no sign of water damage whatsoever.
Regards -
/Ballista
BallistaSlim said:
Hi,
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Anyway, since it was brand new she dried it up and if you switch it on now you get to the tricolor screen. I tried attaching it to my pc, and the text at the bottom changed from serial to USB. I now thought I might have a chance to salvage the phone by trying to flash the original rom. owever, even if everything seems to have worked out fine during flashing, the screen (when ready flashing) turned blank only to go back to the tricolor screen again.
Any one have any idea on what to try next? Is it bricked for good?
The screen shows no sign of water damage whatsoever.
Regards -
/Ballista
Click to expand...
Click to collapse
The best thing to do in these situations is to immediately pull the battery and put into a bag of rice to absorb all of the moisture before putting power to the unit thus risking a short circuit.
You may still have water shorting out your hardware keys and its putting the phone into bootloader mode.
My wife put her phone on the kitchen counter, well, it got completely wet. In addition to using rice, I put the rice and the phone in one of the vacuum bags and pulled vacuum, left it in for 2 or 3 days and the phone worked and functioned 100%. 6 months later, still up and running.
Thanks for the answers. I think it is as dried up as it can be though. She have dried it with rice etc. Is there any tip on what to do from the tricolour screen?
Hi,
I maybe didn't understand when the screen goes blank, but since the situation looks pretty desperate why not try to install latest HSPL, it's still a flashing procedure and should end up succesfully if you don't have any hardware damage. If HSPL flashing works, you'll be able to flash any ROM you like, official ones included. Since the device is not yours sorry for the silly question: you have WMDC installed on your pc ,don't you?
The screen goes blank after the bar goes up to 100% on the telephone. I have WMDC installed, but I cant get it to connect to the phone, so installing HSPL will be a problem or?
Edit: Doublepost
If you can't connect to WMDC you can't flash anything,I'm afraid...Any chance to flash by putting the ROM image into the SDcard? Problem is that official ROMs come in .exe format while flash procedure via SDcard needs the ROM image to be in .nbh format..I'm sorry, I'm stuck.
You most probably have a hardware problem, probably a button stuck. Try pressing volume up down repeatedly for example 30 times then try to turn on the device. If that doesn't work you will have to disassemble and dry off your device and check for a shortcircuit or some resistivity in the volume down area. Even if you dry your device on the outside, some water still remains on the inside (I know since I'm an electrician).
Sorry for posting in here - my issue is with an opal but it sounds like a very similar issue.
I tried to clean out the stylus holder on my opal with some washing up liquid on a cotton tip bud. Nothing happened at the time, but some washing up liquid must have got into the phone, as the next time I went back to it seemed to be bricked. I didn't know how to deal with washing up liquid so I disassembled the phone and put it into the freezer to see if that would get me anywhere. I didn't think rice would be much use at absorbing washing up liquid. Anyway, a few cycles in the freezer followed by a cold blast with the hair dyer seemed to have the phone able to get to the bootloader, and able to hard reset.
This is where I am now. Hard resets only get as far as displaying:
ONBL 1.27.000
SPL 1.27.000
GSM 03.29.90
with the 'smart mobility' splash below. That's it - after about 5 seconds the phone turns off. I can keep performing hard resets in this loop, and I can also get the phone into the bootloader 'tri-colour' screen where it shows
ONBL 1.27.000
SPL 1.27.000 (all in the red bar)
and then 'F256' in the green bar
the white bar will change from USB to SERIAL as appropriate.
I thought I'd cracked it when I downloaded the stock ROM from htc, and it seemed to run succesfully. However, once it got to 100% it turned itself off again and I was still only able to either unsuccessfully hard reset, or get to the bootloader screen. I've tried installing the stock ROM through an SD card too, and it seems to work again, but same result. I suspect the phone is a brick now, and there must be hardware damage somewhere important. Any ideas appreciated though.
BallistaSlim said:
A coworker of mine dropped her Diamond 2 in the toilet. True story!
Click to expand...
Click to collapse
It might need re-flushing. hahah
I bought the Qtek 9100 from a seller on ebay who listed it as faulty due to not booting..
I assumed it was most likely the battery, So I ordered it, cleaned it up a bit, waited a whole MONTH for the battery to arrive (Damn you customs! haha), charged it, And whoop, it turned on.. Kinda..
It showed the O2 boot logo, then suddenly the screen started showing this very bizarre set of lines almost as if the ribbon was broken.. this however couldn't be the case, as the O2 logo was displayed fine, and opening and closing it didn't affect the screen..
So now.. Having booted it and had it crash before even loading windows, it refuses to turn back on, So I attempted every trick to hard reset it.. No luck
The only luck I've had, is holding the power button down for 30 seconds with the battery removed, and putting it back in for it to complete the above syptom.
I'm assuming as it boots the logo perfectly fine, it's not the battery (it's brand new, and is charged from a separate charging facility) Not the screen either.. So, It's got to be something else? :S
I'm trying to put as much information possible as to get the most informed solution to my problem :/
I'd truly love a solution for this as I've spent the remainder of my money on this phone (only a student) and really require a working phone soon.
Thank you so very much , PLEASE HELP! D:
Thanks guys lul
problem
plese forgive me for my bad english but i hope you understand what i try to say! i have 2 qtek 9100 with the same problem! i i resolve the problem in one way at both of the phones! i disassemble the phone on the location of the display screen and there is 2 integrated circuit boards and between them i put a piece of paper and at the bottom of the screen one horizontal piece it seems that was the problem integrated plates touching each other is that the phone was disassemble before! i hope this information will help you !
Hi everyone,
I would really appreciate it if you could give me an advice for my TMOUS HD2 P81120, that won't turn on.
I bought it with some firmware problems, spent plenty of time flashing it and finally managed to install a stock ROM from SDCARD using a fridge (it couldn't install w/o such cooling).
After that, it booted to white splashscreen with pink logo (smth like "Bringing happinness", don't remember the text) and stuck on it. I rebooted, flashed HSPL 2.08 successfully.
After that the device won't turn on at all. When I hold the Power button, all I get a barely sensible short vibration, but the screen stays completely black, no signs of life. I kept it on AC charger overnight — nothing has changed. When I hook it to the charger w/o the battery, and put the battery in, HD2 powers on itself (same short vibration, no other signs of life). Tried removing the sdcard, different combinations of power-ons, still nothing. Tried freezing it again for 5-10 mins — still no luck.
Please let me know what else I can try.
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
kitjarik said:
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
Click to expand...
Click to collapse
same sh*t her pall
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
BobbyManifesto said:
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
Click to expand...
Click to collapse
Good point!
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
meb786 said:
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
Click to expand...
Click to collapse
That were definitely not the battery pins.
If anyone cares - here's how it ended (or not yet )
I found a JTAG service in my city, they wanted 50$ to restore the device to a working condition. I agreed, they took the phone. After that they've called me and said they have restored the bootloader, but can't make HD2 actually boot (they flashed stock ROM directly through JTAG, but it always got stuck on "Stick Together Screen". Now I understand I have probably flashed the wrong rom/radio — that's what has bricked it. I paid them 7$ for "diagnostics" and got back a phone with a working bootloader.
After that, I used the "fridge" method to flash latest radio for HD2 and some custom Win6.5.3 ROM (10 mins of fridge before each step). Then I cooled it again and put the cold phone on a frozen chicken (still laughing on that). Guess what — it booted into WM6.5, I even managed to make a call, though it rebooted in 3-5 mins. Overheating problems confirmed, at least it's not a complete brick.
What I've done now is found a guy that will try to "reball" the CPU's BGA - sort of "reheat" the chip to get a firm contact of it with the motherboard, and solve the heat problems. He'll call me today and let me know how it went — i'll update this topic.
As a conclusion, I can only say: "Check three times what you're flashing before you actually are flashing". Otherwise, JTAG is a wonderful "resurrection" solution, although a bit pricey (my case is pure luck).