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Hi There
I've been using Helmi WM6 R0 and its been working like an absolute beauty, until just now. I had a call, it hung. I tried to soft reset which is it did, it goes past the 4 colour stripe screen then shows windows mobile screen and stuck!!!!!! nothing more. Tried soft resetting loads of times but nothing....please can any1 assist!!
Perform hard reset, read wiki about howto
Do I have to?
Please say there is another way around it.....please.....
If you want to get your data from the storage memory there is only one other way: Use hammer, rip off the flash and send it to Ontrack or other data recovery company.
If the value of data is lover than device itself, just perform HR and... remember about backup.
Hey man, I've had the exact same thing on mine with WM5 half a year ago, I was able to reboot it after (I believe) the 17th or 18th reset, but flashed another ROM on there afterwards,
Must say, if you should have SPB Plus installed you can press and hold the windows mobile screen and it will boot in safe mode...
Besides this, sorry, no option, unless if you just want to retrieve data on there, press record + camera button on the 4 colored boot screen and clear your registry, this should normally leave everything on the storage... But all the apps installed afterwards won't load anymore of course...
Regards,
backup....
whilst we on the sore point of backup.....wats the easiest, best, free backup option for wm6? (btw plz dont murder have not searched)
Cerr
Don't really know, always try to have all on my pc (contacts - calendar) so after synchro all is back immediatly, the easiest way if you wanna flash your device on every Rom that gets posted here
But you might have a look at one of these perhaps
http://www.freewarepocketpc.net/ppc-tag-backup.html
Greetings
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
Hi,
I have got my trinity phone one year ago and never had a problem since last week. When starting my phone, it stops on the first screen (with "orange" logo) and nothing more happens.
I tried to reset it without succeed. The phone is not detected by the "activeSync" to make it flushable.
Help please !
Yves Florent CK
my problem is mor or less the same... only that dont apears any image on screen and the green led is constantly on...
I have loaded a long time ago an old version of ROM Gelly.
This ROM worked perfectly to a friend who suggested to do the same with my trinity.
The PROBLEM is that when i try to open the pda it freezes to the first srceen showing the rom version and after....nothing!
I tried to load again Gelly from the bootloader, it begins to run, it runs about 1% then the trinity makes a flash (this means it loses the connection with the pc) and then shows me again the first screen....
Please i need help!
me to. i try install the rom original and my pda is living again.
try this to
hi,
2 things ...
have you tried a hard reset ? (hold both softkeys & hit reset button)
and when flashing:
when you first run the rom upgrade from PC with phone on Activesync, it is quite common for phone to hang at the bootloader screen ...
worry not -
just re-run the upgrade from PC again immediately, without disconnecting or attempting to switch phone off.
(the word USB should be visable on device under the coloured bars)
if you do get hung up at bootloader screen a hard reset should at least get you back to where you were, and you can try re-flash again.
hope this helps,
regards,
Kevin
My trinity won't work anymore...
Hi all!
My trinity wont't work anymore. When i press the ON/OFF-button, the display is lighten up a bit, then the buttons are lighten up. And nothing more.
When i will go to bootloader mode, it is the same.
And when i will to a hard reset, the trinity ask me to press SEND or END key for restore factory default or cancel. When i choose the SEND key, on my display some ridicoulous letters appear, but nothing more.
When i try KITL mode, everything is the same.
Can someone help please?
Because i can't do something on my trinity
EDIT (maybe this can help my helper ):
After some time, the display and the buttons are not lighten up anymore.
When i try to charging the battery, it only works, when the buttons are not lighten up (when i switch on, charging is ok; when the display is lighten up a bit, charging is ok; when the buttons are lighten up, charging won't work; when the display and the buttons are not lighten up anymore after a time, charging is ok)
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
never mind... problem solved... tks anyhow
weezer_88 said:
never mind... problem solved... tks anyhow
Click to expand...
Click to collapse
ok solved...
Can you tell how you did it?
Thanks
weezer_88 said:
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
Click to expand...
Click to collapse
But my trinity don't go to the boot screen, nothing on the display but lighten up slightly...
Nevertheless, can you please post, how you solved your problem?
THANK YOU in advance!
I downloaded the original Rom windows mobile 5 from http://www.htc.com/www/SupportDownload.aspx?p_id=3&cat=2&dl_id=111 then entered in KITL mode, connected the usb and reinstalled the original Rom, and all was fine...
Hey Guys,
Although this is my first post i have been reading and reading up about my iMate Jasjam and all of the other stuff that goes with it... Now whats happened is ive gotten this phone/pda for nothing with a sound issue that ive now fixed , it was running a rom with windows mobile 6.5. It was fine for almost 4 days but out of nowhere it wouldn't come out of idle or sleep mode where the screen is black and you just tap the power button to wake it. So i turned the phone off and on and managed to get it to boot into windows mobile but it froze, after this it wouldn;t go past teh load screen. I then removed memory card , battery and sim , still no boot afterwards... I then attempted to use the SD card to boot an original rom onto the phone but it comes up with "loading" for a few seconds and then just sits in the tricoloured screen and won;t budge.
Unfortunatly it appears the phones never had the hardspl done on it so if i can revive him ill definatly do this so it doesn't happen again... If i turn the phone on now it just hangs on the first load screen , ive still got GSM but im not very able with utilising the table to solve my problem... i was wondering if anyone could shed some light on the best way to try and revive it! it's a great little phone and i was using it heaps and heaps , had and did everything i wanted and would be such a shame to see it go as i got it for nothing, repaired it etc..
Thanks in advance and my appoligies if this is a stupid noob question.
Mick
You could try a hard reset, hold both "soft keys" (above windows and ok keys) while hitting reset, then the "R" on the slide out keyboard then space.
You should also be able to flash it from boot loader. Hold the power and side ok buttons while hitting reset, and you should end up in the tri colored boot loader, flash the at&t stripped rom from there (found in my sig below).
Then you can load hardspl. Then you should be ready for some flashing. Just make sure to flash the stripped rom between the custom cooked roms, it will straighten out odd memory issues (no need to let the stripped rom configure, it seems just flashing it is enough).
Welcome to the world of playing and bricking/unbricking your device!
Today I installed ROM version of Artemis 23 Artemis before I had everything, I turned the phone had a bug at first, then worked normally until I installed a few applications [Core player, Nimbuzz, skip, etc.], they and was using before.
But here the problem started big ??????????
After a reboot would not work.
Opens and stuck with HTC logo, quietly brilliant,
ROM is the first installation, first read on this forum a few days and after that install.
Generally this problem is wireless, but I had compatible radio.
Please, HELP? I do not know what to do,
I tried hard reset and nothing, it also found no computer, no longer enter bootloader.
Waiting for answers and help !!!!!!!!!!!!!
similar sounding situation, both using artemis.
see HERE
you two should both post in the artemis rom thread.
samsamuel said:
similar sounding situation, both using artemis.
see HERE
you two should both post in the artemis rom thread.
Click to expand...
Click to collapse
+1 beat me too it sam, just finished reading the other one, was gonna suggest the same thing ....
Please excuse me for English with mistakes, but we managed to restart the phone without trying to use another ROM or Radio.
After three days of torment phone works now.
I try to give details for those who have the same problem.
I did absolutely nothing with no software HSPL gender, etc. SSPL.
It's simple if you run the following steps are needed even to try several times.
With the battery removed, hold the volume button and power button and immediately try intrioduceti battery [is a little harder], but all at the same time and press the red button on the back cover, the hard reset.
Will enter bootloader for a second and will soon appear blue screen with white writing that one will ask if you want to press voip [the ring], which I did the first time I reziolvat nimic.ramanand same problem, that your dead.
After several attempts and I went immediately into bootloader and white screen with blue writing but I have made VoIP key pressed opposite operation, this time defending another window through which I explain if you want to continue to restore lost all data.
I risked a few seconds after the phone started like I have made installing a new ROM, you know what operations should be further enforced, the introduction of email addresses, etc..
About the
badonyx said:
Please excuse me for English with mistakes, but we managed to restart the phone without trying to use another ROM or Radio.
After three days of torment phone works now.
I try to give details for those who have the same problem.
I did absolutely nothing with no software HSPL gender, etc. SSPL.
It's simple if you run the following steps are needed even to try several times.
With the battery removed, hold the volume button and power button and immediately try intrioduceti battery [is a little harder], but all at the same time and press the red button on the back cover, the hard reset.
Will enter bootloader for a second and will soon appear blue screen with white writing that one will ask if you want to press voip [the ring], which I did the first time I reziolvat nimic.ramanand same problem, that your dead.
After several attempts and I went immediately into bootloader and white screen with blue writing but I have made VoIP key pressed opposite operation, this time defending another window through which I explain if you want to continue to restore lost all data.
I risked a few seconds after the phone started like I have made installing a new ROM, you know what operations should be further enforced, the introduction of email addresses, etc..
About the
Click to expand...
Click to collapse
i see your from romania, plz add me : yahoo id:tothszabolcs
help i have stuck at startup,