Restoring my rom before servicing? - Mogul, XV6800 General

I've flashed my Titan but the usb connector port on the bottom has developed a short. I have to push the connector sideways to get a connection. I have a headphone adapter and if I want stereo sound I have to push on the side as well as when syncing. My PC doesn't recognize the Titan unless I push on the cable slightly right where it connects to the device.
Anyway, I'm gonna need to take it into the Verizon store to get it fixed and I find it likely they are going to want to send it to a repair center. I even replaced the verizon boot screen with the stock HTC one, so it's very obvious I've flashed my phone.
I probably should restore it to the stock firmware before I take it in but I want to be sure. It's a pain in the ass to reinstall everything after a flash.

So what is the question?
Most people restore if they are able to, but it is up to you. I have heard that many phones go in with 2.40 olipro, so I would assume that many go in with custom roms and splashscreens.
Roll the dice if you don't want to reflash, I figure we have broken our warranty in many ways that they could object to if they really wanted. I haven't read anything here or on ppcgeeks that says that someone was charged for a phone they sent in for service after flashing.

The question was if I should flash my phone with the stock rom before I took it in but you answered it anyway.
Thanks.

Related

How to brick my phone??

I know this is a strange request but I need to deliver my phone for repair because of HW issues and since it seems way to hard to recreate the original operator image from the dump, I thought that if I could get the phone into a situation where there is no bootloader then that should be enough.
Any ideas?
Thanx,
Eran
jocool said:
I know this is a strange request but I need to deliver my phone for repair because of HW issues and since it seems way to hard to recreate the original operator image from the dump, I thought that if I could get the phone into a situation where there is no bootloader then that should be enough.
Any ideas?
Thanx,
Eran
Click to expand...
Click to collapse
Allow mw to suggest the following: Why don't you try to set it on fire?
Cheers.
I would say a bunch of big magnets should do the trick.
Kevlar-Source said:
Allow mw to suggest the following: Why don't you try to set it on fire?
Cheers.
Click to expand...
Click to collapse
Wish I could but if I break it physically need to pay a fine
simple answer:
HTC doesn't take "the phone was burned" under warranty...
So instead of giving nonsense remarks, you could have said nothing instead.
Of course this is cheating, in a way, but since there are HW issues and HTC doesn't repair unless it's the original ROM on it...
Jocool: One method would be to disconnect during a ROM installation, thou i'm not sur if you can't still get it right after that.
You'd probably have to get it to the original bootloader which shouldn't be too hard and then interrupt it during a Radio flash.
Flash a radio and pull the cable about half way through...i think that should do it!
ai6908 said:
Flash a radio and pull the cable about half way through...i think that should do it!
Click to expand...
Click to collapse
I tried this with a full ROM and unfortunately still gets to the boot loader. Will try this later.
Thanx
Eran
actually, i thought HTC dont cover software issues?
and if YOU damage the bootloader in the update process is that not your responsibility? as i'm pretty sure the RUU states somewhere that you update at your risk?
if i were you, just do something to fubber up the mainboard, best thing i suggest is to put something into the micro sd card slot which will basically insulate the pins such that it doesnt make contact with the memory card, that way you can get the thing changed like i did with my old charmer!
Piezoelectric gas lighter...
I haven't said this, I have not been there...
duke_stix said:
actually, i thought HTC dont cover software issues?
and if YOU damage the bootloader in the update process is that not your responsibility? as i'm pretty sure the RUU states somewhere that you update at your risk?
if i were you, just do something to fubber up the mainboard, best thing i suggest is to put something into the micro sd card slot which will basically insulate the pins such that it doesnt make contact with the memory card, that way you can get the thing changed like i did with my old charmer!
Click to expand...
Click to collapse
I need to get this to the operator for fixing. It is actually easy enough to return to an original HTC ROM but that won't work for me
brick your phone???
4 months ago I sent my device for repairing, but they sent it back after 3 months with a note that: "the device can not be repaired any more becasue the Flashbaustein (this is the name in German and I couldn't find the english word) is kaputt"
of course I can assure you they even didn't try to switch on the device in these 3 months... after a long discussion with the T-Mobile agent, I took my device home and tried to re-flash a new ROM on it and everything went as it should be.
be careful with the risks you might cause to yourself
i once did it with my htc wizard ... though i forgot how already ... but I think it did it through the sd card... not sure if it's possible with hermes though since I didn't try that ...
but anyway, i think I modified the first few bytes in the 512 header of the rom with random characters and copied into the sd card to flash my wizard.
Tada, killed the bootloader
I hope that you can do that with the hermes ... I did see a wiki on how to flash your hermes through your sd.
Hope this helps
Burn Baby Burn
Hi
Try this, i assure you that will do the trick.
Connect a USB Cableto the HTC, get a 20V AC adapter, connect a wire to the Positive and one to the negative on the AC adapter connector, connect the negative to the outside of the usb cable, and, use the positive in every other contacts, wen you see SMOKE, STOP.
I'am preaty shure that they wont get to the BootLoader
New Idea
I have an idea...
1. Get an anvil
2. Get a sledgehammer
3. Place your Hermes on top of the anvil
4. Drop the sledgehammer on it
5. Pick up the pieces
6. Glue them together
7. Polish it with a fine cloth
8. Wrap it in a fancy paper
9. Send it to wherever you were sending it in the first place
Cheers.
compumad said:
Hi
Try this, i assure you that will do the trick.
Connect a USB Cableto the HTC, get a 20V AC adapter, connect a wire to the Positive and one to the negative on the AC adapter connector, connect the negative to the outside of the usb cable, and, use the positive in every other contacts, wen you see SMOKE, STOP.
I'am preaty shure that they wont get to the BootLoader
Click to expand...
Click to collapse
I believe it would be more effective with a high voltage... Just imagine pluging it directly into a high voltage power line... It would be better than fireworks
the best way is to cause an electrical fault. just connect a 12V car battery to the battery terminals of your phone. just be careful as you may kill yourself due to the high current flwoing out of the battery regardless even though its 12v.
Thanx to all that gave me ideas some practical and some not
I was able to convince my provider to replace my phone without turning it on so problem solved
I fried my blackberry by just putting it in the microwave for 15 seconds, pop and bam dead
If you wanna brick your phone, just go into clockwork recovery and format your sdcard and so a whole system wipe. That's what I did then took it to verizon and got a new Droid x.

Brick *-( My Hero is DEAD

I was wanting to put the uk3rom onto a previously orange branded phone.
I was told to boot up into recovery and flash the file splhard1_update_signed.zip.
Upon doing this my phone will now not start up?
I have also noticed that the charging light does not come on, when plugged in
(well no light comes on anyway)
I was asked to format the sd card and put DREAIMG.nbh on and then reboot using home and power/on. It didnt work
I took it to a local repairer but he said was bad flash and that it was now irrepairable. Another one, said it was beyond him *-(
I have since been told told that if i can find a repairer that uses ort jtag, they would be able to restore the boot,which will allow connection then 2 be made to pc. Then hopefully i can then flash original orange firmware back... is this possible guys?
Does anyone know of any such repairer in UK
cheers
Beano
how bout HTC they bfixed my bricked hero if they ask tell them it ran out of bat updating to 2.1
cool....
Do you happen to have any contact numbers for them in UK
How did you get on with yours?
thanks
Beano
Contact number is here htc.com/uk/CA_Hotline.aspx
Ummm, why were you flashing the spl for a dream?
And really if you do this, remember you're technically committing fraud, since you caused the damage to the handset yourself.
I am sure HTC will wise up to this "trick" pretty soon.
BTW, op, flash only hero roms on a hero. I'm sure you've discovered that now, but just reiterating.
If you can find the JTAG schematics for the Hero chipset, and find the right points it is possible to JTAG yourself.
You'll need an LPT port on a PC, HJTAG, NoICE Programs, some cable (I have previously used an LPT cable to JTAG a device) solder, some board to solder to, wire, resistors, and a logic chip.
If you're not up to that, which is possible due to the circumstances, buy a new phone, as you don't want to be commiting fraud now do you!
Now back in Canada, i sent off to HTC.
They advised me that they will perform the repair, but they have identified that a firmware alien to them resides on the phone. They suggested i invalidated my warranty but for 100 bucks, they see to it....
a hard lesson but one ill learn from...
thanks all

Vibrant USB Connection Issue

Hello XDA Community!
I made a post about this issue before, but have more details so hopefully someone can help me figure out this issue.
My phone even when unplugged from my PC continuously says USB Connected/ USB Debugging in the notification menu.
Also, when I try and reboot the phone, instead of booting even to the Vibrant logo screen, the loading circle continuously blinks on and off, without actually booting.
As I type this, I am not holding down the power button, and the loading circle is blinking on and off by itself....
I used to be able to turn the phone on into recovery mode in the past, but now when I try to reboot into recovery I get a big yellow picture that says "Downloading"
The only way the phone will turn on is if it is plugged in.
I am fairly certain that this reboot issue and the USB issue are correlated in some way.
Did anyone else have this issue with their phones? And if so, how did you solve it?
Another thing I have just discovered...
When the phone is on and idle, the USB Connection notification will constantly blink on and off, which is why I think the phone would do the same when trying to power on!
Is this a hardware issue or a software issue?
I have not flashed anything in a very long time before this issue started happening so I believe a restore is unnecessary .
Someone please help me! This is very annoying, not only do I have NO notification bar because of the constant USB Connection notification turning on and off, I cannot turn on my phone at all unless it is plugged in!
ACK!
Take it back
I carry the insurance, so personally if this was happening to me I would not even mess with it. It sounds like you have a genuine problem with the phone and it needs to be replaced.
If it is possible to do try a nandroid backup of your phone to make getting back to where you are on your new device easier. Then take your phone back to stock with the recovery image here -->
http://forum.xda-developers.com/showthread.php?t=734475 (Thank you justanothercrowd)
One you have a stock device see if you are still having the issue. If you are take it back as defective. Even if you don't have the insurance, that sounds like a factory defect and should be covered by the factory warranty. The insurance just makes the process easier and makes sure they just give you a swap out at the store rather than having to wait for repairs. It also covers things the warranty does not, such as screen breakage - which is the specific reason I carry the insurance.
Ah crap wish I had insurance.... Do I have to do that whole odin procedure or is there a one click un root procedure as well?
Sent from my SGH-T959 using XDA App
Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App
I actually have not had reason to go back to stock, or even use odin yet at this point. My only roms were .zip files that I flashed via clockwork recovery.
I would say that your best best it to just follow the instructions on justanothercrowd's thread very carefully and deliberately. You are already having issues with reboots and your USB port, so this is not the time to deviate into experiments.
So to cut you off and just answer you next three questions:
Q) Can I just . . .
A) No! Just follow the directions exactly.
Q) But can I . . .
A) No! Just follow the directions exactly.
Q) Do I have to . . .
A) Hey look, Just follow the damn directions exactly!
Sorry, I can't help much beyond that. You chose to modify your phone and risk that you would not have issues, just like the rest of us here. In your case you did have issues. Now you have to get it back to stock so they don't have any reason to claim you caused this or that your warranty is void. I hope all goes well and it works out for you. Let as know and keep us posted. Good luck.
Lo N Slo said:
Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
We must have been typing at the same time LOL.
There is a thread on unrooting, and basically it is just deleting a few things. After doing this you should not have any non-stock applications on the phone and there would be no reason to think it was rooted unless they went digging on the file system. Personally, I would delete those telltale files just in case, it looks a little suspicious to bring in a phone that looks like it has not been used since you bought it, but they have no proof you did anything and you can claim that you first did a factory reset to see if it would fix the problem.
Just want to keep this thread going, as I am having the exact same issue as the OP as of today. It happened out of the blue, and I haven't flashed anything new to my phone since JI6 was released, other than that, it's just a stock, rooted phone.
Hoping someone has an idea, but I will likely get it replaced under warranty, since the GPS has never worked either.
damnit damnit damnit I really wish I had warranty.
Random question about clockword mod recoveries.
If I were to do a backup right now, and save that file to my computer, could I restore that file later on a different phone after I root my replacement?
I don't have that many mods flashed, and I know all of the apps can be synced, but still it would be sooo convenient .
I believe that is how it works, so yes. It should be no different then when you clone a hard drive to put the image on multiple computers for easy distribution.
It is (just like the cloning metaphor) hardware specific. Just like I could not purchase a upgrade computer and expect a cloned image to work, don't expect to create a Vibrant backup and restore it on a Captivate.
That said, you should be able to restore your backup to new (identical) hardware.
By the way, what is the warranty on these? I thought it was a year for defects. I didn't think the Vibrant had been around long enough yet for anyone to be off warranty.
it should be a year, but there was also the option for a purchased warranty. I did not purchase a warranty, so I should be good on just my manufacturer's defect warranty
Being discussed here:
http://forum.xda-developers.com/showthread.php?t=817643

[Q] Removing Hspl with a broken usb port (literally fell out of the device)

I need to send my hd2 back to the carrier but I need to remove hspl first (You know hide any evidence of tampering with the software). How can I do so with no usb port, but with a microsd card instead?
Flash stock rom from sd card. But you know that from when you googled "how to remove hspl hd2"., right?
yeah but after reading the articles they mention something about the device now being able to read the usb port to restore the original spl, even though that doesn't mean anything to me, not being able to use that method. so I'm just double checking if for example a site called jayceooi is right by saying renaming the ruu file to leoimg will flash everything or just be setting me up to be able to remove it, since in the end of the instructions it mentions now you can connect to remove hspl as if it wasn't done already and every video I see shows the hd2 being connected to a computer to flash the original spl back. Anyways I've believed that flashing the original stock rom would do what I want but the "loading" screen only flashes for less than a second (in bootloader) so now I'm stuck trying to use different micro sd cards and but to no avail. I downloaded the official update rom from t-mo's U.S.A site so any advice would be welcomed.
to be honest i don't know what you are trying to say, but do as samsamuel says and all be good.
i you cant figure out how to fix it, just try to send it to the carrier, maybe they cant it too
Put stock rom (extract the .nfh if needed) onto root of your SD and name it leoimg.nbh.
Then just hold volume down button while powering on and let it flash back to stock and you should have stock SPL again.
Kevin: I wish :/ Originally it had the insurance on it and the phone is still under warranty and its been replaced multiple times. I've noticed the void sticker is broke on the model as well as the lens, that protects the actual camera, is missing. The wireless cable must be loose since something makes noise in there and wifi reception is almost nonexistent. To add on the charging port just fell out with little usage (gf likes using a wireless powermat so I know using the port didn't have much to do with it). To charge the phone I had to cut a usb cord and make a little charging station for the battery since the phone can't charge even wirelessly anymore. She's had the device for 4 months now and last time talking to c.s. about a week ago they said that with the insurance it would be a 350 deductable and without insurance it be a possible $600 restocking fee if anything was wrong with it. So Idk what that's suppose to mean when obviously the whole thing is messed up...
TheAtheist: I've been doing that I'm starting to think something must be wrong with the file I got from t-mo

[Q] Repair/Replacement under warranty after software and hardware mods/damage

So I have my Nexus 4 for over 6 months and have it rooted, put roms on it etc. and then it starts to have issues where the charging won't work unless the cable is positioned right, of course I decide to ignore it and keep on using the device. After awhile I make some stupid mistake while changing system files and need to reinstall android but when I load recovery I realize I don't have a working backup and the usb also won't transfer data for a sideload. Now of course I got even stupider and decided to open my phone and I stripped a screw (battery bridge) and it got a bit mangled before it came out, now realizing going any further could damage my phone more than so far I stopped and put it back. I decided I'd have to send it to LG (though I may be able to fix it myself, now that I have decent tools) but since I have no android I can't lock the bootloader or delete the custom recovery and I'm missing a battery cover screw. Basically, what should I do? I could send it in as-is, send it in with a new screw (would cost money and time), but it also has a minor crack on the back glass. Basically anyone who's sent in a phone with custom software, internal damage/modifications, or a cracked back please tell me what happened with the repair/rma, did you get a replacement?

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