Database Users

MDA Vario stops transfering GPRS data after minutes

Hi everybody, I have some troubles with my new MDA Vario here in Austria:
When the devices goes online (through scheduled Active Sync or manually when browsing the internet) GPRS data will be transmitted only a few minutes, after that no data returns over the air to the phone. The device IS connected (the 2 little arrows are visible).
With some network monitors (Phatnet for example) I can see that the MDA is trying to send packets to the GPRS net but nothing ever returns. I have to disconnect the GPRS transmission and reconnect, sometimes twice or 3 times before data flow starts again...
What's up here? Network signal quality is ok, I don't believe it's on the providers side (A1) because moving the Sim card in an older mobile does deliver error free GPRS connections for hours.
I have found a similar problem here : http://forum.xda-developers.com/viewtopic.php?t=32936
But my problem is not dependend on my phone usage...
Has anybody else seen this occuring?
Greetz B. Wagner

some additional information
Hi, did some additional research: This problem seems to be a provider issue, does anyone in Austria have the same problem with A1?
If that really is a provider problem, MSFP will never work... I hear a lot of cries right now... The data connection is stable from a few minutes to a max. of about 30 hours

Can't reconnect to 3G/GPRS on T-Mobile

I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).
It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.
Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?
Thanks in anticipation of a reply.

bobbyelliott said:
I am a Vario II user on T-Mobile in the UK (is it healthy to love your phone?).
It connects to the Net flawlessly using either 3G or GPRS. But if I disconnect from the Net (by pressing the red phone key a couple of times - the 3G/G icons disappears) then I am unable to connect again - sometimes until I switch off my device (a "hard" switch off) or at least for several hours.
Is this normal behaviour? Should I disconnect from 3G/GPRS or just leave it connected? If I do disconnect (it saves battery life and reduces heat in the device), how do I reconnect?
Thanks in anticipation of a reply.
Click to expand...
Click to collapse
No, its not normal behaviour - I have a Vario II on T-Mobile UK and it connects and disconnects perfectly. Unless you have fiddled with the registry, I don't think it should be necessary to disconnect manually - there is an inactivity timeout and it will drop the connection automatically after a while.
Have you loaded any non-standard software? Before getting my Vario II, I had a T-Mobile MDA and it suffered the symptoms you describe with some non-standard diallers loaded...
Martin

The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.
Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.
Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).

bobbyelliott said:
The only software that I can think of is Skype (for Pocket PC) and I don't think that that's the problem. And I haven't "fiddled" with anything in the registry.
Maybe I just shouldn't disconnect from the Net and let it go down "naturally" as you say you do. This seems to drain the battery but it's preferable than being permanently disconnected.
Don't suppose there is an alternative way of resetting the comms without physically switching off my device (this always clears the problem - until the next time!).
Click to expand...
Click to collapse
Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...
Martin

mab981 said:
Well, on the few occasions I have had a connection problem, turning off the phone section via the top-right button in the communications manager and back on again has solved it...
Martin
Click to expand...
Click to collapse
Thanks for this. I'll give it a try.
In the meantime, I've left my 3G/GPRS connection running - how long should it take before it drops "naturally"? I last used my device about 4 hours ago but it's still connected!

Hmmm, I must say that the timeout does seem much longer than it was with WM2003 on a Magician - I cannot see too much of a pattern to it, I'm afraid.
Martin

Problem solved!
I stopped all running programs - and I could disconnect and reconnect! I guess it was one of my programs. I will experiment to see which one was causing the problem. Most likely candidate is Skype. But I also regularly run Fizz Traveller, which might also cause the problem.

It's Skype
Skype is the problem. If I stop this program running I can reconnect to 3g/GPRS without problems. If I run it and try to connect - nothing. Don't know if Skype is aware of this issue?

Wi-Fi Won't Turn On most of the time

My HTC HD has WIFI Problem: WiFi will not turn on most of the time.
After tapping the Wi-Fi Switch (in Communications Tab) it hangs for about 7 seconds then stops.
Sometimes after 6 seconds the wifi Icon will appear for 1/2 a second but then disappears.
The only way I can get it to connect at all is if the device is cool and I remove the battery for a while....
...Then restart it and Wi-Fi will switch on sometimes (but fail most of the time).
I have flashed the ROM (by different Cookers) many times, Hard Reset the device many times, and used all different power settings: Still no good.
If error reporting is ON I get error message "device.exe' problem.
As I live in Australia I would have to pay heaps for freight if I send it back to UK so I'm loath to do so.
Anybody know what should I do to fix it?
(PS. My old Diamond connects every time)

I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.

What I found out is that If you are using CommManager in TF3D together with other wifi mgr it screws up the wifi. Either you use CommManager or you use 3rd party one but not both at the same time.

Agreed!
Yes I agree completely; something on the permanent storage area got corrupted last week after I installed WiFi Monster (which I like, and recommend, only not at the same time as the standard connection manager).
I managed to get the WiFi conection working again (if only for a couple of days...) by doing the Start>Settings>Clear Storage thing and following the re-install.
Ok, so at least now I know of one more thing that can screw up th HD's WiFi besides itself!

i cant connect to my wifi in my same bedroom !!!

Enhancing WiFi performance
If you get very low range, or frequent connection interruptions, it might help to go to: Settings>Connections>Wi-Fi>Advanced>Power Mode and set it to "Best Performance"
PS. I wonder if anybody gets intermittent WiFi problems like myself. One day it works perfectly, the next it will not connect showing a dialog box: "Warning Cannot connect to the network. Check your network and service provider settings and try again"

Strange GPRS problem

Hi everyone.
I always uses GPRS connection for my daily habits continuously connected.
I don’t know why suddenly sometime my msn disconnected & keep asking to retry & same goes with Opera or other Programs related to internet.
Every time I need to restart the hand held to refresh the connection sometimes happens twice a day.
No such problem with TYTN II in the past, I wonder where is the problem?
I have checked all the settings.
Hope someone can help me out.

GPRS Connection dead after ROM update

Hi guys.
I just tried flashing Duttys Leo Multi-Lang V1.1 ROM.
Actually I decided to sync my contacts before flashing but the GPRS connection wouldn't work then. I didn't think too much into it since I had just used it a couple of hours before without problem, and though it was some soft reset issue or something.
However, I tried flashing to the rom and the procedure went without any trouble. But I can't get my GPRS connection to work anymore. I tried flashing back to stock 1.48 which didn't work either, and after that I flashed back to the original stock 1.43 roms.
No matter what I do I can't get internet and my GPRS to work anymore.
I tried putting my simcard in my old SE P1i and I could connect to the GPRS and surf the net without any issues.
This leaves me to think no other than that something has happened to my beloved HD2.
I now have 1.43 ROM and I uninstalled the HSPL, so I don't think there should be any issues sending it in for repair, but I wanted to check with you guys before. I rather not send it in
Any ideas?

I've had exactly the same problem and just reported it to HTC. My battery almost ran flat yesterday but I didn't pay attention and just assumed that I'd left something running. I soft reset the phone and put it back on the charger for a few hours, took it off and then left it overnight. When I went to use the phone again today the battery was completely dead. I charged it up again and then left it to see how quickly the battery was discharging. I noticed that the phone thought I was in the Punjab but didn't realise that I didn't have an internet connection because the taskbar said I was connected via HSDPA. I ended up doing a hard reset as I assumed the battery problem must be software related.
After the hard reset I noticed that I didn't have an internet connection but assumed that it was an aberration and connected via WiFi to set the phone up again. To cut a long story short, I eventually realised that I could only connect to the internet via WiFi despite the fact that the taskbar still said I had an HSDPA connection. I tried a couple of hard resets and even reflashed the ROM to 1.48 but whatever I do I can't connect to the internet through my phone provider. I can make calls and I can connect via Wifi but I can't connect via HSDPA.

I don't know why this happened really, but after trying this and that it worked out for me.
What I did was, I turned off the 3G and tried to surf through G only.
That worked, then I tried to turn on 3G and surf and it also worked again.
I then tried to do a soft reset and tried to surf and again, it didn't work.
So I turned of 3G and tried to surf on G which worked, and when turning back to 3G I could again surf.
Ofc it would be lame to be forced to turn off 3G and surf 1 time before one can surf on the 3G every time one does a soft reset, but for some wierd reason it works now without the need of turning 3G off.
I hope this can help you a bit and hope you get ur mobile working well soon again!

Thanks umiss. Out of interest, how do you force the phone to only connect via GPRS?
My problem is getting weirder and weirder. It turns out that I can connect to the internet via HSDPA when I'm at work but not when I'm at home or around my home. This is despite the fact that my phone still says that I have a strong HSDPA connection at home.
I also tried popping my SIM card into my old N95 and I have no problems connecting to the internet with that The only thing that's giving me a bit of hope is that my partner's SIM card (she's on the same network as me) struggled to connect to the internet in my phone too so I'm hoping that it's related to a network problem in my area.

I only have G/3G connection so GPRS is the only choice for me to connect to the internet. (Or maybe I mixed 3G and GPRS being the same?)
Anyhow, I connect through my 3G connection.
It's weird why this problem happened, and how it by itself solved (maybe me switching to G instead of 3G helped but I don't really know).
However, regarding your problem.
You say that you don't have any problem connecting to internet (through HSDPA I presume) with your N95? But if you connect with your HD2 it doesn't work.
Furthermore, with your friends SIM it also doesn't work with your HD2.
This obviously sounds like theres an error with the phone rather than the network?
Specially since it worked with your N95. Could you maybe try your friends sim in your N95 to see if it works?
But then again, how weird isn't it that your phone works well at work :S
Did you try forcing your phone to go into GSM to check if internet works?
Please try this and keep me updated, I would really like to know if this somehow helps solving this "problem" :S