Database Users

WM 2005 & ActiveSync 4.0- Solution

Somebody has trouble with WM 2005, ActiveSync 4.0 (in PC) is working not stable or hanging all the time and me too- Magneto with WinXP SP2, office 2003 SP1.
In my experience some solution can be improved as following:
1. ActiveSync via IR - very sample but too slow
2. ActiveSync via Bluetooth - sample and fast
3. ActiveSync via USB, we need to do some steps
+ Turn off firewall of OS windows
+ Open network cards on your Himalaya:: Settings/ Connections/ Network cards
+ Click "Remote NDIS host" and you can see: Marked " Use specific IP addres"
+ Click " Use server-assigned IP address"
+ Click OK
+ Connect your device to PC, ActiveSync must be working at least in my case

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

,,,,
i tried these but it didn'nt work plz try to help its now 20 days of serching for a solution for active sync 4 proplem with usb

??
@ xpirate
You can try remove activesync 4.0 and reinstall again, reset PC, turn off firewall and reconnect.

the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!

deadparrot said:
the problem i have is with outlook and activesync. whenever i try and use activesync, it pops up with some dialog about outlook not being configured correctly. which is true, seeing as I DONT USE OUTLOOK FOR ANYTHING! so why is this happening? it's not even set to sync email as i dont use outlook!
Click to expand...
Click to collapse
I noticed the same problem with AS 4 - it would only synchronise Favourites and Files.
Read the error messages carefully and you will find one telling you to use the 'Detect & repair' option on Outlook. I did so and it synced properly.
It was when I went back to Outlook Express that I realised that my OE wasnt the default email client anymore - Outlook had taken over that function. I made OE the default client again and AS stopped synchronising - went back to the same old error.
From the above I can only conclude that AS4 will only synchronise with Outlook and not any other PIM programmes. It also requires Outlook to be your default email client if you want to sync - slimy lil microsoft trick.
If you have a firewall, you will also notice that ActiveSync tries to send out email messages - this is both annoying and scary. Who are these messages intended for - Microsoft? I have blocked AS4 from sending emails on my firewall, but I still have to do a 'detect and repair' which sets Outlook as the default email client everytime I want to sync...

Problemas with the activesync
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
thanks for the help.
Txemuki

Re: Problemas with the activesync
belaten said:
I don´t know what happen with the activesync and w2005. I cannot synconize because a hardware happen in the device manager.
The error is in the device manager-network adapters- windows mobile-base.
Click to expand...
Click to collapse
I got the same problem with my Win2003Server box.
If you are running XP then you need to apply Service Pack 2
If you are running 2003 then you need to apply Service Pack 1
Seems that these packs have files "netrndis.inf" and "Usb_Rndis.ndi" that fix our problem
If you will find these files could you pls send them here? I dont' have SP1 installed and cant find these anywhere ((

I can confirm this.
On my office notebook I don't have SP2 on XP and Activesync does not work via USB (Bluetooth works).
On my home PC I have SP2 on XP and Activesync works via USB.
I guess I have to try to get these files somehow.
Patric
Update: OK, I got netrndis, but I don't have usb_rndis...

Hi Patric,
Thanx for the file!!!
Can you also post: rndismpx.sys AND usb8023x.sys ?
So, hope we will find a solution for non-SPed WinXPs and maybe for non-SPed Win2003
Thx!

OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Cheers Patric

Hi Patric,
pschoch said:
OK, the files are attached. Does this help? I'm still missing the USB_rndis.ndi file.
Click to expand...
Click to collapse
Thank you very much for the files! No need for the "usb_rndis.ndi"
It seems to be working on XP but not on my w2k3 box :-(((
Here what to do with files on XP:
1) Open "Drivers" subfolder in your ActiveSync folder (i.e., c:\program files\microsoft activesync\drivers)
2) Copy all three files there: netrndis.inf, rndismpx.sys & usb8023x.sys
3) Put your I-Mate to the cradle
4) When device installation wizard will ask you to proceed with Automatic or Manual installation you need to Choose "Manual". Then open your activesync's Drivers folder. Choose "Windows Mobile-based device" and wait until installation is finishes...
Good Luck!

hi there..
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
thanks for help

johnz said:
i have installed longhorn winhec build 5048 (the newest), office xp, activesync 4 and connected my mda2 (with wm2k5) to pc
i can see it in network controlers and activesync connects to mda2
but when i sync, i get an error message
i don't connect to exchange server, i just want to synchronize mda2 with outlook
the error is on the screenshot
Click to expand...
Click to collapse
Have no exact idea cause didn't have such, but try to:
1) Disable ALL possible firewalls
2) Make sure your current ActiveSync Partnership is not "Microsoft Exchange" and if it is, just delete current partnership and create a new one
3) Remove "Email" from your sync list?!
4) Remove "Favorites" from your sync list?!

thx..
but..I have no firewall turned on (i had only microsoft firewall, it's off)
I have never connected to an exchange server, my partnership in activesync is only with my pc.
I have reinstalled activesync, not useful
removing items could help.. i'll give it a try
i'm going to sleep for now, thanks..
I *think* longhorn is very nice, but i'll stay with xp

I copied everything and did the procedure... now I get the error message 'Device can not start (10)'...
Not successful yet...
Patric

can instal 2005 on my xda2
hey i downloaded the win2005 and active sync 4 but when iam flashing ma rom and instaling the file an error says that cannot connect or smthn or an error in connection why is that ?

any progress
Same error Pschosch
No Progress what so ever!!

ActiveSycn 4.0 Works after all!!!
I fixed my ActiveSync USB problem...
I downloaded ActiveSync 4.0 from Microsoft's web site and instlaled over current AS4.0.
When I placed my MDA2 on the cradle, the same problem persisted, so with the PDA still in the cradle I unplugged the USB connector and then connected it again but to another port. Now the system detected a "new" device and installed properly this time so now it works 100%.
I hope this procedure helps you too!
By the way, I'm on Win XP (no SP2) and USB 1.1
Best regards,
Rayan

Does the activesync 4 can sync WM2003SE? cuz i got problem saying that version incompatible..

Prevent Wizard from auto-syncing when connected to PC?

Sometimes my Qtek 9100 is being charged via the USB cable, and when i turn it on to just check something quick, it tries to sync. how do i prevent it from trying to sync? i want to be able to tell it when to connect to ActiveSync and sync.
in file -> connection settings, there is an option "open ActiveSync when my device connects" and i disabled that option, but ActiveSync would still open when I connect my Wizard.
thanks,

Annoyingly, this feature seems to have been removed from AS 4.0/4.1. In previous versions you used to be able to specify Sync on connect/ manually.

Double click on the ActivSync icon on PC, then File > Connection Settings.
Uncheck "Allow USB connections".
Click OK, you are done.

alokbhargava said:
Double click on the ActivSync icon on PC, then File > Connection Settings.
Uncheck "Allow USB connections".
Click OK, you are done.
Click to expand...
Click to collapse
yeah, i'll live with that while they are improving on this very limited version of activesync.

shallax,
does AS 4.1 have backup/restore feature?
or sync over WiFi?
thanks,

No and no :\
For backups, I'm waiting for Sprite to get their asses in gear.

If card export 2 works with WM5 it will give you an option to connect via active sync OR via USB mass storage (which locks the SD card) but still helps you out,,,
everyone should use card export 2!

why is it so hard to put USB 2.0 in device like the HTC Wizard. it would've made the device much more usable with card export.

ActiveSync 4.1 with WIN XP Professional SP2

Hi,
Can someone help me? I recently bought iMate JASJAR. I have no trouble to connect with Desktop with ActiveSync 4.1 and WIN XP Home SP2. However, I have troubles to connect with the PC at work running ActiveSync 4.1 and WIN XP Professional SP2. The PC detect USB and Mobile Device but has error message saying not connected probably and may not work properly......
The ActiveSync never get connected. Please help. Thanks.
William

I used to have the same problem, but I discovered, as did others on this forum, that plugging the USB connecter into the Universal while the Universal is off works best.
1. Push the power button on the Universal to turn it off.
2. Connect the USB cable.
3. The Universal turns itself on, and
4. ActiveSync connects and syncs.
HTH!

I think there are issues with firewalls and anti virus applications that also prevent Active Sync from working correctly, maybe that's where your problem lies?
Regards

Take a view your Windows firewall, then, open the exceptions and look about the ActiveSync and fix it.

Hi, Everyone: Thanks for the advise. However, I tried all you mentioned but still not working. My problem is the PC did not recognize the device from USB connection. I did try the windows firewall and make sure the check mark shown on all "ActiveSync" items. But it is still not getting recognized. I have no troubles for Win XP Home Editions w/SP2 at home PC. I am having the same AntiVirus and Internet Security (All from Symantec) on Home and Work PCs.
Please advise.
Thanks.

Wel, Be sure you have the last ActiveSync 4.1 version?
What do you think if you erase the program (in the PC that you have the problem) and install it again.
I had have the same problem and I did the way I share with you. Let me know if it works!
Luck.

Hi
I had same problem.
I fixed it by plugging my ppc into my laptop once that connected i then plugged it back into my main pc and bingo
_^.^_

Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
(2) Then, I tried to connect to the old machine which I Sync no problem before, now it processing the Sync forever.
It appeared that I cannot really Syn for both machines now.
Please advise.

Try to soft reset your ppc.
Regards,
Arto.

I have been struggling with a similar (perhaps the same) issue which I have just found the fix for.
The environment is Exchange2003 SP2, ISA2004, XP PRO SP2 laptop running Activesync 4.1, Win Mobile 5.0 phone edition PDA (Qtek 9000).
The PDA synchronises with Exchange Activesync Server via a cellular (GPRS) connection no problem.
The problem we had is when the PDA was attached to the laptop via the USB cable (or Bluetooth) - the error we got was " Your account in Microsoft Exchange Server does not have permission to synchronise with your current settings. Contact your Exchange Server Administrator. Support Code 85010001 " which is clearly cobblers because it syncs fine over a GPRS internet link. Also the PDA takes between 2-3 minutes to error out and I have seen some posts in other topics that interprett this delay as a failure.
The above symptoms occur after a hard reset of the PDA and a de-install / re-install of Activesync 4.1 on the Win XP Pro laptop.
The clue to the fix was that another domain user, using the same Win Mobile 5.0 device, and the same Win XP Pro laptop, had no problems via a USB connection and I could not see what was different about their AD / Exchange permissions.
It turns out that new domain users using Win Mob 5.0 PDAs have no problems whereas existing (older) users (possibly those who used PPC 2003) have got something in their domain profile that causes the problem. Solution is to delete the domain profile (a copy first would be wise) and recreate it - bingo problem solved.

Hi, Waltzing:
Thank you very very much about your comments. You are very correct. My case is with Notebook running XP Pro SP2 which I used at work and was connected to iMate PDA2K w/WM 2003 2nd Edition before. I wait for almost 2 hrs to complete the Sync at home computer. I am kind of concern I have to wait so long everytime. Any advise?
Can you tell me how to delete the previous Domain as you indicated in your reply. I try not to hard reset the PDA. I already re-install the ActiveSync 4.1 and it can connected now. However, the Support Code is still there. I tried to Sync individually, but I always have the same problems for Calendar and Contact which are the most critical items for me.
Another issue for Contact. I found that I have several contacts has a lot of info in Note in PC but got truncated to the PDA JASJAR after Sync. Is that normal? Is there anything can be done to keep those lenghty note in the contact?
Please advise the procedures.
I really appreciate.
Thanks.

Hello Williamchu, I have done some more testing and I have to make a correction - I have solved this problem but for me it was NOT a profile issue. It is likely to be to do with your work proxy server.
As I am sure you know - in order for a WM 5.0 device to sync with Exchange Server via a GPRS cellphone connection you have to tell WM 5.0 the Internet URL of the Exchange Server - typically something like mobile.somedomain.com
When you connect your PDA to your PC via a cable - Activesync (on your PC) will search for the Exchange Server via it's name e.g. mobile.somedomain.com - the problem is that, in many local area networks, Activesync cannot resolve mobile.somedomain.com to the IP address of the Exchange server except via a proxy server (in our case an ISA server). This is why Activesync appears to hang - it spends all it's time looking for an Exchange Server it cannot find (I have also seen it throw up sys errors 85020006 and 85010001 at this point).
Connect your PDA to your PC (via a USB cable) after you have logged the PC onto your work domain.
On the PDA go to Start > Settings > Connections > Connections
Under "My Work Network" you will see either "Edit my proxy server" or "Set up my proxy server" depending on wether a work proxy server has been configured or not. You need to know what your proxy server name is and check both check boxes. Your IT guys will tell you what your
proxy server name is.
My apoligies for the bum steer about profiles - I have a complex test environment and changed 2 things simultaneously (without realising it) to try to fix this problem one of which was a new profile - which as it turns out has nothing to do with the problem. I hope this fixeds it for you.

Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William

Williamchu, I will contact you about this.

williamchu said:
Hi,
I did reinstall the ActiveSync 4.1. Then, the other finally recognize the device now. However, I have two other problems now:
(1) The Sync did not get completed. I always got Erroe Emssage saying "The ActiveSync encounters problems from desktop. Support Code: 85010014.
Click to expand...
Click to collapse
Well this problem gets solved when u open Outlook on ur PC and then Help --> Detect and Repair.

williamchu said:
Hi, Waltzing: Thank you for the info. However, what if I did not even select the Exchange Server to start with ActiveSync. I don't need to Sync the server. I just need to Sync the local machine Outlook Personnel Folders not the Public Folders. I skip the setup part when ActiveSync asked me. I still get the same error message.
Another issue, How can I delete files from "Storage Memory", somehow, it is 97% full. I installed most of the program in Storage Card which I have 4GB and I have plenty room left. I don't know why the "Storage Memory" got so full. After I uninstall some programs, I only free up Program Memory but not the Storage Memory. Any idea?
Do you have any idea about the Contact Note got truncated?
Thank you for all your kindness and advise.
William
Click to expand...
Click to collapse
William did u manage to finally solve the problem??

O2 XDA Mini S, Active Sync 4.1/4.2 Problem

Hi, I am looking for some help regarding a sync problem I am having with my XDA Mini S. I have recently re-installed my copy of Windows XP Home. Prior to this re-install I was able to sycn with my XDA using activesync 4.1. Since the re-install however when trying to sync I am presented with an error on the desktop machine.
Support Code:86000107
I have trawled the internet to find a solution, but to no avail. I have tried the new 4.2 beta of active sync and tried un-installing the software several times aswell as removing sync profiles form the unit.
Any help would be apreciated. I am using ROM version 2.21.4.1 WWE and Windows Mobile Version 5.0 (Build 14847.2.0.0)
Thanks

See my responses in a similar thread posted by someone else...
http://forum.xda-developers.com/viewtopic.php?p=289256

Thanks for the reply! I had tried searching the forum first, but my choice of keywords obviously let me down.
I have tried both disabling the firewall and ensuring DHCP is enabled. I am using the windows firewall controlled by Microsoft's Windows OncCare Live, and within which all processes associated with active sync have been granted permission to access the network.
The phone appears to be able to send data to the desktop pc, but the desktop fails for some reason. Any further advice?
thanks

Do you hear the usual "bing bong" type noise that Windows makes when a USB device is plugged in?
Does ActiveSync on the desktop even start up?
If so, on your PC goto Start -> Control Panel -> Network Connections. When you plug the PDA in, does a new connection profile eventually show up in the Network Connections window? It will be called something like Local Connection #6 or something similar, I've renamed mine.

Yes everything connects and establishes a connection. I can browse the device and even upload to and from it. Active sync even tries to sync with the device, but then shows the error detailed above. The XDA was able to upload my contacts to outlook for example after the re-install of windows, but nothing is synced from the desktop pc to the xda.

bump

See the Microsoft Knowledge base..........
............there's something I remember when I had this prob.
For me, it was ZoneAlarm firewall [free edition] which doesn't allow individual ports to be configured, just application rules [you can in Pro version] but in my research, I remember seeing something about Activesync not working even though the exception was set in Windows Firewall.
Try with NO firewall at all - probably best to pull your network cable if you're worried whilst you test ActiveSync with no firewall at all.
I'm sorry I can't post the reference but you should be able to find it again.
I now don't use any s/w firewall - I have a switch router with hardware router built in which shows as 'stealthed' to the outside world on all ports @ www.grc.com [ShieldsUp] and all my WM5 stuff works - ActiveSync and WiFi
I didn't get the error you did, mine just connected then hung whilst showing 'Syncronising'............'cept it never did !!! LOL but I could do all the other things as you describe....just no syncing.

Thanks for the reply. I have already tried without a firewall enabled at all but with no luck. I am trying to work out what is different with this installation tot he previous that worked.

I have found that I need to dissable the Sync of my contacts and it works with the Caldener etc. I have no idea why this is, but its the only solution I can find anywhere and its very frustrating. :roll:

That's a weird one, not be able to sync contacts but can do calendar events.
Have you tried a reinstall of outlook?
If so then, and this is just a guess, it could be that there is something wrong with a particular contact entry that's causing things to go wrong. Perhaps some invalid characters in any one of the many available fields (name, num, email address, website, notes etc).

Some solutions that worked for me
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England

I had moved the Outlook.pst file to a location other than the default. When I moved it back and created a new profile the error had gone. thanks for the help everyone.

Sounds like it was a corrupt pst file causing the problem then. I'm glad you got it all working now

Re: Some solutions that worked for me
apprentice said:
I had the problem with contacts not syncing when everything else would. My solution, which worked for me, was to:
1. disable 'contacts' in ActivSync options
2. sync as normal
3. disconnect device, reconnect device, sync again
4. re-enable 'contacts' in ActivSync options
5. contacts should now re-sync
Incidentally I found many problems with the ActiveSync partnership after restoring the device from a backup. The solution is to delete everything in the \Windows\ActiveSync folder on the pocket PC, go into ActiveSync options on the pocket pc and remove the partnership there. Finally delete the partnership on your PC.
I am running V-Com systemsuite on my PC (which I think uses the Sygate firewall) this firewall never interferes with my XDA Exec but oddly enough does so with my XDA mini S. If I disable the firewall - problem still exists. If I shut down the firewall completely (keeping Windows XP firewall running for security) the problem goes away.
Maybe some of this will help
Cameron
Norwich, England
Click to expand...
Click to collapse
First of all you have to open some ports in the sygate firewall: http://www.microsoft.com/windowsmobile/help/activesync/sygate.mspx
In my experience it's necessary to change the RNDIS driver settings in the mobile phones registry as well!
Use a regedit tool like PHM Registry Editor.
Here are the settings to be added (or to be changed respectively):
Key: HKEY_LOCAL_MACHINE\Drivers\USB\FunctionDrivers\RNDIS
Name of the Value to add: MTU
Type : DWORD
Data: 1514 (Value is Decimal)
Name of Value to add: MaxOutTransfer
Type: DWORD
Data: 1642 (Value is Decimal)
After a reset my Prophet (XDA Neo) synchronized well with active sygate firewall!

Browsing device without activsync?

Is it possible to browse the device through USB without installing activsync?

You can download a small program called wm5torage. This enables you to connect your laptop to a pc as if it were a mass storage device. You can only browse whats on the memory card though, not system files.
If you want to browse through system files then Activesync is the only way i know of doing this. There may be a third party app somewhere, but you'd still have to install it so there's probably not much point..

I tried wm5torage some time ago (v1.6) and didn't work with my TyTN... it worked with my friend's wizard. Don't know if there's any newer version which works.... did you get it working on the Hermes?

Dont take time to try wm5torage on Hermes. I asked Seems there is no way to get it work.
http://www.modaco.com/index.php?showtopic=238545&st=400

ver 1.71 has been posted in this thread http://www.modaco.com/index.php?showtopic=238545&hl=wmstorage but the download page says the file is broken.

I run an FTP server on my TyTN. That way you can access and manage all files on your device via Activesync or a Wireless connection.
This one is basic, but free and does the job well:
http://www.freefloat.com/index.php?...=http://www.freefloat.com/p9614/p9614_swe.php
Make the FTP server point at the root of your device for full access to all files and folders.

i tried the ftp server, but it seems to be super slow to transfer files. I think it's faster using active sync to browse.

See here.
http://forum.xda-developers.com/viewtopic.php?t=62411
WM5storage doesn't work for me.

it should work when you disable advanced network functionality in: connections - USB to PC...
but when I disable that I get an error:
failed to disable RNDIS to use serial
even when I disable active sync to use USB when cradled.
any ideas?

new actie sync
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot

scotdevlin said:
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot
Click to expand...
Click to collapse
http://www.microsoft.com/windowsmobile/activesync/default.mspx
Mike

scotdevlin said:
My active sync does not sync my contacts. I have been told to download a new active sync. Does anyone know where I can get this from?
thanks
Scot
Click to expand...
Click to collapse
You may try the developers website...let's see...what were they called again. Oh yeah, Microsoft.

thanks! realise its a dumb q

nvm, half asleep

Anyone have any ideas if any PC i hook my phone up to says "USB Device Not Recognized." I've tried 3 PCs (work, home and laptop). None of which work. Any ideas?

try this!!!!!!!!
Chris The Ninja Pirate said:
See here.
http://forum.xda-developers.com/viewtopic.php?t=62411
WM5storage doesn't work for me.
Click to expand...
Click to collapse
Ah, but have you tried this?​
Goto: Start Menu > settings > Connections > USB to PC
Now, untick the box that says: "Enable advanced network functionality"
Now try reconnecting your Hermes! ​

Tried this, found it to be the best:
http://www.softick.com/pocket-pc/cardexport2/
Works on wm5 haven't tried it on wm6 yet (will install it soon) it's not free but it's worth it to try out the demo and see for yourself.