I used to be able to receive calls while the clamshell of the Universal was closed with the screen inside. I prefer to carry it that way because I consider that the screen is more protected by the hard case. It worked fine for over a year, but now, when I hear the phone ring, pull it out and press the green button, there is no sound and the mic doesn't work either because the caller can't hear me even though they know I have picked up.
In order to operate the phone on receiving a call, I now have to spin the screen around and put the screen side to my ear.
Is this a hardware fault, or might a hard reset help here. I am a bit reluctant to do that because I'll have to reinstall my applications and settings.
Thanks for any insight you can bring to this issue.
Tony
I had a problem like yours, mine was fault of a couple of falls (always inside the case) that my PDA suffered, I had to open it and clean/tighten the speaker contacts, but in my case the mic always worked, this is, it was just my PDA (outer ear speaker) with the problem, the others didn't have that problem.
Hope it helps
Known Issue
This is a common problem for these devices.
The speaker's connections are very thin leaf springs that are prone to breaking off.
Replacements can be got for about £5 GBP. (~ $10 USD / €7 EUR)
how to open it to replace the bad plugs
how to open it to replace the bad plugs
Check the wiki for the relevant manual
I'm getting a similar problem. When I get a call or make a call, the person on the other side can hear me but I do not hear any sound. I have tried it with closed clamshell, both with screen inside and outside aswell. However, I noticed that when I open the clamshell and it is halfway to be either closed or open (meaning with the phone opened just like a laptop) , I can hear from the speaker outside.
I have been using WM6.1 ranjoo's ROM since last year and havnt had any issues.
Would like to know if this sounds like a hardware problem as my phone dropped a cpl of days before I started experiencing the problem.
Regarads,
Rajat
Related
Hi,
Is there anything that can be done to improve the mic volume when on speaker phone - I have had complaints when more than a foot or so away that people can't hear me.
I have the phone open on my desk most of the time and am just trying to work out the best way to deal with calls as they come in. At the moment unplugging the USB and then flipping the screen and then trying to answer the call seems a bit ham fisted and I keep on loosing calls
I personally never use my MDA Pro as a conventional phone. I find it too bulky. My own method is to always use a bluetooth headset.
If I was in your situation, I would have the Universal open on my desk, with the bluetooth headset lying beside it. When the phone rings, simply put on the bluetooth headset,press the call receive button on it, and away you go.
You don't really need to flip the screen, just close it and then use the green button to answer the call. Will work fine with the USB connected if you don't mind people looking at you strangely.
Hi Guys,
Thanks for the responses.
I don't have a headset so haven't gone down that route yet. Will they work with Skype and VOIP software etc on the phone?
As for closing and then picking up, I'm wondering if the phone has a problem because I have tried this a couple of times and have lost the calls although I am generally unplugging the USB, closing the phone and then answering - have only had the phone a couple of days so still getting the hang of it.
Hmmm....can it be used when in pda mode to answer and make calls... I have tried this, but I think either my machine's mic & speakers dont work on the inside (screen side) of the clamshell, the other person on the line can't hear, and I hear their voice (distantly), which means it is coming out of the back of the screen, not the front. Its either that or the device just isnt designed to work in this orientation.
Has anyone else tried recieving or making calls with the screen facing out in portrait mode?
Re the Bluetooth headset answering method, great idea, I do this, but I have found that sometimes my o2 blue headset loses the pairing when I press the answer call button, so I lose the call anyway.
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Click to expand...
Click to collapse
The Mic is right next to the power button, so it is as close to your mouth when in PDA mode or closed. Also There are two speakers on the hinged lid, in PDA mode it's the slightly recessed oval shape 10mm from the top dead centre.
I've never discovered a software method of disabling this speaker. Possibly a hardware fault? Might be worth discussing with your handset provider
This is the weirdest thing/worse thing that can happen to my wing so far....
I was on the phone talking like normal, everything ran fine, everything was perfect. The next phone call I get, I can't hear the other person...I'm yelling HELLO!?!? HELLO?!!...I thought it was their crappy flip phone. However, it was MY PHONE.
So everytime, I had to make a phone call or receive a phone call I have to put the person on speaker phone to hear them.
I did a hard reset and ERASED everything and that still didn't fix my problem.
So, I took a deep breath in and took apart the wing to check if there was a loose connection where the Ear Phone Speaker was connected to the board. Everything looked fine and un-plugged the speaker and used the Dust-Away Can on it and put it back in...and it still didnt work. I took disconnected the speaker again and just threw it against the table cause I got so mad. Connected it again. and Viola! It works again! I was extremely happy until....
Today during school it happened again, I couldn't hear the person, I did hard reset (thinking it was because of all the mods) but it wasn't. Then I took the speaker out again and did the same thing...but still doesn't work.
Any ideas guys? You think the speaker is just blown? I've only had the phone for 3 weeks. Any idea where I can buy a replacement speaker? (if you need a picture of the speaker, let me know and i'll post it)
Thanks for the help!
That happened to me... and it was because I was holding my Wing and a water bottle in the same hand, and apparently, I got some moisture in the speaker... and shortly after, the touchscreen stopped responding.. so I took it back and got a new one.
only thing i can suggest is if you figure out the part number for the speaker (either the HTC part number or the manufacturer part number) then search with that term on google and I am sure you will find atleast a few wholesalers and retailers from Hong Kong that sell that product. Did this on numerous occasions for lcds, antenae, and various parts for random electronics.
Did you try throwing it again?
yeah I did.
I guess the speaker is just blown. I went to a Cell Phone Repair place and they gave me a BlackJack speaker, its the same plugs but a little thicker, so theres a little bulge where the ear handset is.
How much did that cost ya?
I've got a bit of a problem with my hermes. For quite a long while now the speakers have just not been working. The speaker for the phone works but the ringer and loudspeaker don't work. Initially after a soft reset it would work for about half an hour again and then stop working.
I don't think it's software related as I have flashed my phone a couple of times since it started.
If anyone could help me out with this at all I would be incredibly grateful as it is intensely annoying not being able to hear calls coming in.
Thanks,
Stuart
I had a similar problems with the speaker. It was because there is a cable from the speak to the mainboard that can become disconnected. I dropped my phone and the connector became lose. If you take you keyboard part of the phone apart you will see the small cable running from the speak to a port on the board, just reconnect it and it should work.
Tim is right. Do a search and it will lead you to a thread with pics so you can see how to fix it. It's a simple repair. I've had to do it twice on mine in a year.
Thanks a lot guys.
I'll try and find that.
Ok guys, i've a really huge problem: the speaker and the microphone of my wizard don't work anymore. Don't know why - there was no impact on the phone (it didn't fall out of my pocket or so). The two speakers on the sides are working sometimes but the one for calling doesn't work. Even the microphone doesn't work anymore - no one can hear me and I can't hear anyone. This sucks!
I thought of a software problem, but even after the third different rom I've had the same symptoms. I'm thinking about disassembly the phone with the service manual.
What do you guys think? What should I do? Anyone experienced this?
Had something similar
Speakers weren't working at all so i had to use my headset . 3 minutes later I got furious and took the phone and headset and repeatedly plugged and unplugged it to and from the jack.
it actually worked somehow, i was able to use the speakers again
I guess my actions caused it to short itself back to normal
You can easily replace it for about 5 bucks.
Well, i'm goning to take the phone apart to fix this - maybe the contacts to the speaker are just corroded. But I have to say, that the phone sucks! Nothing's working like it should.
I'm having this same problem, it happens for a while then it fixes itself. anyone find a solution?
Fix
The contacts that switch between the headset and the internal speaker/mic are most likely not making a good connection. You can take it apart and clean them/replace the jack.
Another (much easier) approach is to put some dielectric grease (auto parts stores carry it, it's used to keep spark plug boots from sticking to spark plugs or coil packs) on the contacts of the headset jack (the part that goes into the phone) and plug it in and out a dozen times. This will usually fix it for a long time. I've fixed several Wizards this way, and they haven't failed yet.
Tom
I just had this exact same problem for the first time last night, I was playing a computer game on my desktop and a plane flew over head and my wifi internet went out and my phone did exactly what your talking about.
It was just weird that it all happened at the same time. I can hear anything out of the speaker except for when someone is calling or i get a text.
Thank god i found this post, I will try doing something crazy or maybe cleaning it out.
Be checkin' back!
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
anewhope said:
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
Click to expand...
Click to collapse
Dude! have the exact same Issue! I was going insane, because i thought it happened after i dropped my phone. But You're saying you have it and your phone is new. Anyone else?
My vibration motor failed last Friday. Makes a scraping/clicking/whining noise depending on how I hold it. Never dropped and kept in a HTC leather pouch all the time.
HTC UK quoted 28+ days to repair as "there is a backlog of repairs, due to us moving repair centres". Told them to fcuk right off, not waiting that length of time.
Twisted Phones4U's arm (who I bought the handset off) and they reluctantly agreed a replacement.
I'm still waiting for that, as the first replacement had extremely poor fitting covers, both battery & SIM/SD card.
Sorry to hear that andy. But the issue we are describing is the vibrator producing a rattling "click" sporadically when delivering haptic feedback. It's close in sound to an ipod keypress osund (LOL, didn't know how to describe it otherwise). It's a minor issue, but it's driving me insane! We want to see how many people have noticed it, and if there is a solution/workaround
Same issue here - worked fine for the first week of owning the phone and since then the vibrate function rattles so loud it's embarassing so I avoid using it altogether (not to mention it's a horrible high pitched sort of sound).
I have, however, noticed that if I gently squeeze the left and right sides of the phone and test the vibrate function it works correctly as it's meant to (I try to avoid doing this often as I'm scared I'll damage the screen by putting too much pressure on it). It's almost as if the vibrate motor gains some breathing room and space for movement.
This leads me to believe that either the various removable covers are no longer a decent fit (and they were a pretty bad fit to begin with) and are causing the rattle or the whole case has warped somehow causing the vibrate feature to play up.
I'd be interested to see if any other people confirm this to be an issue.
I have baught my Desire HD around 6 months back. Even my phone gives rattle sound (Something like there are some loose part inside). I don't remember if I have this issue when I bausght the phone, But I am facing this since long time.
In some threads they say the metal ring around the camera could be loose and it rattles when the phone vibrates. Maybe it could be that but my phone vibration is weak but normal.
there comes more and more a louder sound when the phone is vibrating. but when its in my bag, its sometimes better i hear it a bit