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Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?
please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike
reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike
I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.
dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.
if you cant get it working i will buy the back speaker off you
ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.
Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?
Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike
Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert
I was removing the back cover, as I had to remove a broken stylus from its clot.. I successfully removed the 3 screws, and was able to prize open the case, and push the stylus out...
However, I put it all back together and now it doesnt work!! I get the red light on to charge when I insert power, but I cant turn it on...
I did notice that somehow, the contacts for the battery seem lose, and I dont know how to fix them...
How do you remove the whole of the back??
Anyone help, or suggest what I may have done??
Thanks
I think it is truly dead.. the plastic thing with battery contacts has come off completely... now how the hell do I fix that!!!!
Think I may be able to fix it, as if i hold it in place over the contacts on the board, i managed to get it to boot... so i just need to find away to fix it to the board....
Fingers crossed
DocSoton said:
Think I may be able to fix it, as if i hold it in place over the contacts on the board, i managed to get it to boot... so i just need to find away to fix it to the board....
Fingers crossed
Click to expand...
Click to collapse
Better news than I expected to hear. Are the contacts broken above board level? If so a fix may well be possible by re-soldering the contacts. This could be tricky in as much as it may be difficult to prevent heat transfer down the wire into the board. I had assumed they had been wrenched out below the board surface. If you just glue the connector housing withe contacts in place you might be lucky and find it reliable. However I would worry that with every knock or jolt you.ll find the pone will turn of and you'll have to keep re-starting it.
Mike
See attached, not great quality, but you can see the contacts...
What on earth do I use to stick it back on???
DocSoton said:
See attached, not great quality, but you can see the contacts...
What on earth do I use to stick it back on???
Click to expand...
Click to collapse
From that it appears to have snapped through the soldered joints without any real damage. If that's the case then it is fixable. The last example we saw of this on the forum the contacts broken inside the board, but it looks like you are lucky.
Mike
From your comments, it sounds like you don't have any experience with soldering. I would look for an electronics repair shop, or find a friend that has experience soldering.
If you can't find that you may only have the option of selling it somewhat cheap. I do my own soldering, so I don't know what direction to try to point you for that. Hopefully this will help you getting your hermes back up and running.
Thanks for all your help.. lukily the old man is a sparky.. so Im sending it up to him to have a go, if not him, then his mates and electronics whiz.. so hopefully I should get it back all sorted.
Cheers
Its been a while since I started this post... just not got around to getting it sorted until recently...
Now, does anyone know what the different contacts do?? We have partial success with resoldering the contacts, the device now turns on, when on power, but it is not charging the battery.. I can only assume the contact(s) responsible for charging the battery may have a poor solder...
The battery says 100%, but when I remove power, it turns off after a very short while...
Can anyone help..?? Its come along way since I originally broke the device, and I wasnt sure if it would ever work again.. but I seem to be so close to breathing life back into the phone, and am sure we only need to resolder a couple of the contacts.... Would be handy to find out what all the contacts actually do...
The battery may have gone bung, especially as its 6 months later that this problems started. If it started right away I'd say it could be the contacts but if it has only just reared its head I'd say that the battery needs replacing. If you can get your hands on a spare, they are fairly cheap through ebay (less than $10), then you can check if it is the battery.
Cheers...
I already had a spare battery.. I get the same on both...
After powering on, the light goes amber for a couple of mins, suggesting it is charging, then goes green.. show 100% charged.. but dies after a few mins...
If the power is not connected, phone wont even turn on... I can only assume neither of the batteries is being charged...
I did read somewhere, although cant remember, that one of the contacts is responsible for charging.. would be good to know what the contacts do...
Thanks
Best idea would be to go to Mike Channons site. He is the guru of all things HTC. At the very least you could pm him but I haven't really seen him hanging around the Hermes site for a while. The link to his site is in his sig.
Cheers...
Hi all,
I'm real frustrated at the moment with my i-mate jasjam branded hermes 100.
It started a couple of days ago when my screen would get all glitchy. I ignored it. Then i got it whenever i put pressure on certain parts of the casing and now from that it manifested and it does it whenever i hold it in a certain position etc... It's really starting to tick me off... 1300 dollars for this? has anybody experienced this issue? ive heard it's a hardware problem... im running shamanx windows mobile 6 ultimate rom...
I need my phone to keep in contact with some real important people.. any ideas?
BUMP
BUMP
howcome some other dude with a similar problem got replys instantly?? he didn't even use tags can anybody pleeasse help me???
Gr33kJag said:
BUMP
howcome some other dude with a similar problem got replys instantly?? he didn't even use tags can anybody pleeasse help me???
Click to expand...
Click to collapse
He may have been lucky. Here we re-use threads and there have been quite a few on the white screen problem.
Here's one of the main ones - I suggest you look at the suggestions about placing a pad on the D-Pad chip:
http://forum.xda-developers.com/showthread.php?t=321163
Mike
Ohk
ohk sorry but the buttons do work perfectly fine it's only the screen... also the usb port is loose so whenever i need to charge i need to push it in a particular way so i just place it on its face upside down to charge and i use an ftp program to get files off of it insstead of usb >-< it was a really nice phone till it started doing this and cbf sending for repairs il just buy a new phone when i get the money and yeah if i decide i might try something that requires opening it up but i just cbf
Gr33kJag said:
ohk sorry but the buttons do work perfectly fine it's only the screen... also the usb port is loose so whenever i need to charge i need to push it in a particular way so i just place it on its face upside down to charge and i use an ftp program to get files off of it insstead of usb >-< it was a really nice phone till it started doing this and cbf sending for repairs il just buy a new phone when i get the money and yeah if i decide i might try something that requires opening it up but i just cbf
Click to expand...
Click to collapse
Well, the reason to pad the D-pad chip is because the d-pad circuit board is the one that the screen connector connects to and the chip is the one that processes the screen signals. So although your buttons work fine, it is still that board that causes the screen whitening.
The usb port sounds like the anchoring solder joints may be cracked. These can normally be resoldered.
Mike
Hi Gr33kJag,
Try to perform the solution provided by mikechannon only if u can assemble and de assebmle ur pda very accurately, because the pros and cons of that method are describle in that page.
This solution worked for me at least and i am very much thankful to mike for giving me solution to that problem.
Ok, im going to start not from the beginning beginning, but from where problems started.
Friday night, went out, I was writing an sms when somebody pushed me and i dropped my wiz, i picked it up, to find that the battery was gone, nowhere to be found, i did find the cover tho. i tried to look for the batt, but i was in the middle of the club so it wasn't that easy.. I knew that a friend of mine had a spare one so i didn't worry that much.
Sunday I got the replacement, tried it, no luck, it ran out i thought, but when i tried to charge it, nothing happened. Buying a new one is not that easy when you are in Argentina, and they are expensive, so i decided to jump sart it. good news: it worked, i could turn on the phone, so the battery is fine. bad news: it still doesn't want to charge!
I previously had problems with the usb, and i had to have it soldered again, pretty strong, but I thought that might be the problem again, so i disassembled my wiz. new problem: the power button broke, the tiny, tiny black piece fell off, AND I LOST IT! DOH!
Anyways, the usb is still soldered pretty strong, i don't think its gonna go loose again, so thats not the freaking problem!
So now, instead of the initial no-charge problem, i have a disassembled wizard, that won't charge the goddamn battery, AND a broken power button (tried to glue it, but fell off again and thats when i lost the piece).
Regarding the button, i've studied my options, what would you recommend and how would you do it?
option 1: turn on the phone with the soft reset hole, and remap the screen on/off function to another button.
option 2: replace the power button internal piece with the one from the voice command button (i never use it). i've taken a look and they seem to be the same, but i don't know if taking it off and soldering it back would work..
anyways, that leaves me again with my initial problem, and i do have an hypothesis. I THINK (because I THINK i remember this happening to me before), that the battery won't start charging until windows has started, and the jump star power the battery has is not enough to get it started (tried to tape it and leave it for a while to see if it charged a bit more, but didn't work, the phone turns on but goes out when loading, and since i've my wiz pretty loaded it takes its time to load).
So to try this out i would need a way to charge the battery manually, and i don't have access to another wiz to have it charged (my friend had a spare batt because his wiz is broken).
So, if you have a solution to this, ANY different solution, or even an IDEA, please give me a hint!
For what i've read, this are common problems, so there must be something out there.
Man, that's a bad thing
I'll try to help you as much as I can.
You are right about Wiz only start charging when it's on. After my N78 was stolen and I went back to the Wizard, the battery was without any charge for months... I plugged it and no red LED... Turned it on and, bingo, red LED and charging!
The voice command and the on/off buttons are the same, so (in theory) it would work 100% IF you were able to change their places (at least for me, it is impossible to do manually, never found any good equip here =\ )
With a lot of patience (and a small soldering iron) I would try to take the voice comm button off and place it where the on/off was.
For the battery, maybe someone here can point if there is a "battery charger" standalone device, or such a thing...
Good luck man
hey thanks for the quick reply!
i'm not thinking of doing it myself, i'm not not that precise nor is my solder, but i know a guy, same dude that fixed my usb. I like that idea more than the other, but i guess that remapping the screen on/off and using the soft reset button would be much safer.. i haven't made up my mind about that yet.
Weir thing about MY wiz, at least thats what i think happened to me last time my battery was completely discharged, is that not only the device must be ON for it to charge, but it needs to have WINDOWS already loaded, i know for most devices it's not like that, but i think thats how mine works, or at least thats the only explanation i could find!
btw, i love your case modding concept, and since i might have my wiz sitting for a while, i might go ahead and try something too! nothing as extreme as yours of course.. i'd love to see more updates on your project along with some guide to see what ideas i can take
slight detail while thinking my options.. if i was to remap the screen on/off function to another button, would i need to have the device in sync? or connected via cable? because when i had the usb soldered, don't know how nor why (all the pins seem to be ok) but the device won't be recognized by any computer, usb only works for charging (or used to work, at least, still haven't figured why it won't charge now).
If its only an app that i can load to the phone, once i have it working (that if i ever will), i can load the app thru minisd, BT or IrDa so that would't be a problem.. i haven's investigated that issue yet.
Hey jinxie, how's your Wizard?
If you're still stuck with the battery (I hope not), check this out...
I think this will solve your battery problem:
http://forum.xda-developers.com/showpost.php?p=4963547&postcount=5
That's probably to work, just be carefull with the battery's temperature. If it starts to heat, stop the process and wait it to get normal, then start again.
Good luck!
i tried keeping the wires attached to the contacts for a while, didn't think it'd work better doing it just for a little and then repeating the process, i'll try that!
yeap, i'm still stuck and i think i will be for a while, i have to solve the battery issue first (would be useless to do anything else if i'm not certain i will get it to work), then i have to decide what i am going to do with the power button, and then i might paint it, i'm thinking matte black, or maybe take some ideas from your project if you have made any progress at the time!
thanks for the tip, i'll try it today and i let you know how it went
development: phone DOES NOT turn on with the soft reset button as i thought, i was sure it did, but after jumping the bat once again, tried the wiring method (not repeating the jump start but wiring it directly to de device pins), and tried to turn it on with soft reset and dind't work, while it does turn on with the power button, wich is broken, so in order to turn it on i cannot have the phone assambled, wich means that in order to try to make it work, i will need to hold the battery attached with my hands, and it is a pain in the.. you know where.
update: i wired the charger i was using to jump start the battery to the pins in the wizard, then held the battery in place with my hand, with a small screwdriver i pushed the broken power button. wizard turned on, IT FINALLY LOADED WINDOWS, but don't rush, i then (with my MOUTH) connected the USB wall charger to the port in the phone, and removed the wiring, i was expecting the goddamn light to turn on and the screen to tell me that my phone was finally charging. I WAS WRONG. then i had to let go because my hand was killing me and it went off
and the damn thing refuses to charge! what could it be????????
2nd update: I AM MACGYVER !
i figured the wiring had given the bat enough power to load windows on its own, so tried once more holding everything together with my hand but without wiring the pins this time, and at last the amber light turned on!!! im so proud of myself lol
SO NOW: device works ok, charges ok, battery has enaugh power to load windows, WHAT CAN I DO ABOUT THE BROKEN POWER BUTTON? i know you can't remap the power function since its hardware, but the screen on/off function might be remapped. soft reset button DOES not turn on the phone, is there any other way of turning it on? or my only option is to take off the voice command button and soldering it where the power button should be?
well, found the little button part that was missing, glued it (yes, GLUED it), and it kinda worked, i had painted the casing already, so i assembled everything back again. i used a folded piece of paper to hold the button still so it won't fall again and i think it was too big cause now its kind of hard to press but i can live with that, what i cannot live with is NO SIGNAL.. i mean, CMON!! are you kiddin me? now that the button works, battery works, phone assembled, and now this?? when i dissassembled the phone i forgot to take out the sim card, so the metal parts that hold it opened a bit, but i pressed them back, the sim in no way loose, so i guess i might have screwed the attenna :S
i've just checked, i can see the sim contacts so... [CENSORED] !!!
also now the screen looks weird.. like if it had less colours, like when you format your pc and haven's installed the graphic drivers yet, 3d effects look funny..
Hey man, have you painted ALL the Wizard parts, on both sides?
'Cause there is one that has a piece of copper board inside. It makes contact with the antenna. Without that contact, you'll never have signal
The piece I'm talking about is the one that has the camera protection, saying "1.3 MP camera". Look at its back and see if there's no paint on a green and golden plate. Remove the paint if it got there (the golden part is the important one, since it makes contact with the antenna).
Good luck man!
hahah lol, no of course i didn't paint both sides! but anyways im gonna take it apart again, clean it, and try again..
done. it had some paintng yes, but they were very tiny spray drops, so i don't think that is, anyway i cleaned it. On the other hand, i found that the antenna is loose on the left side :S what can i do about it?
I have a Samsung Vibrant T959 TMobile US with 2.1-update1, Baseband T959UVJI6.
The battery is fully charged, it registers in the phone as fully charged 100%, but when I hit the power button I get a progess wheel that gets stuck, then the phone just turns off. It never gets passed that wheel, it only displays for a second then dies.
However, when I plug in the USB and hit the power button, it comes right up like it should. Then I can unplug the usb and use the phone just fine. Its almost as if I need to jump-start the phone with a power source.
I have reset the phone, even re-flashed the stock firmware using Odin. Same results. I have even swapped batteries with a buddy just to see if that was the case, but I still got the same results.
Any advice or suggestions is GREATLY appreciated. Thanks Very Much In Advance!
Anybody? Any ideas?
Well, that is new to me...
I'll preface with, I have no clue how/why that is happening. But, this is what I would do:
1 - If really opposed to rooting, I'd call T-Mo / Samsung and get a replacement.
2 - If I liked my phone and wanted to make it better, I'd root it and flash a custom ROM. It likely would take care of the issue, as it clearly is not a hardware thing (well, I say clearly).
Worst case with #2, ODIN back to stock and then do option 1.
possible solution
also it says "USB connected" even when cable is unplugged? I had similar problem.. I tried everything, flashing, changing batteries.. none of that was useful. Then I find some post on some forum that says it might be corrosion, so i scratched my USB with thin wire and everything worked fine, but also scratching USB I was doing one more thing. In my opinion, I think that it's not corrosion. I think that USB is slightly bent (middle part of it), try to bent it in other direction, possible that it's too close to edge. That solved my problem. Tell me if this helpful for you, sorry about my english
we87 said:
Anybody? Any ideas?
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did you ever figure out? im in the same boat...
admirh said:
also it says "USB connected" even when cable is unplugged? I had similar problem.. I tried everything, flashing, changing batteries.. none of that was useful. Then I find some post on some forum that says it might be corrosion, so i scratched my USB with thin wire and everything worked fine, but also scratching USB I was doing one more thing. In my opinion, I think that it's not corrosion. I think that USB is slightly bent (middle part of it), try to bent it in other direction, possible that it's too close to edge. That solved my problem. Tell me if this helpful for you, sorry about my english
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i think i can get what you are saying, cleaning the usb port on the phone right??
BUT how does this affect turning the phone on?? if usb port is rusty, it will only affect charging, not turning the power on?
I experienced this identical issue last fall -- the USB would always say it was connected, wouldn't startup unless connected to actual USB, but otherwise worked fine.
Take your phone apart and look at the solder joints on your microUSB port... mine all had cracks in them or had broken free. I re-flowed the solder while holding the port down and it resolved my issues. (put on some flux, and run a hot soldering iron across the joints, clean up... it's not very difficult. just be sure you don't short out any of the pins.) I also added additional solder to the four points that just hold the mircoUSB to the circuit board. It's been rock solid since
Rahhstah said:
I experienced this identical issue last fall -- the USB would always say it was connected, wouldn't startup unless connected to actual USB, but otherwise worked fine.
Take your phone apart and look at the solder joints on your microUSB port... mine all had cracks in them or had broken free. I re-flowed the solder while holding the port down and it resolved my issues. (put on some flux, and run a hot soldering iron across the joints, clean up... it's not very difficult. just be sure you don't short out any of the pins.) I also added additional solder to the four points that just hold the mircoUSB to the circuit board. It's been rock solid since
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that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
lazi punk said:
that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
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See if there is a TV or electronic repair place still in business in your area. Or post an ad on CL asking someone with knowledge and skill to do it. Be careful they aren't an idiot just wanting 20 bucks and happen to own a soldering iron.
lazi punk said:
that sounds very difficult actually.. as I dont own any of the tools
anywhere cheap to recommend?
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you could see if Cell Phone Repair/ is near you and describe to them what you want to do.
I would go through these guys they are top notch helped me when i soft bricked my wife's phone. He even convinced me that i could fix it myself when i was ready to send it to them for a jtag.
They can replace the usb plug if thats the issue.
http://mobiletechvideos.mybigcommerce.com/samsung-vibrant/
I would test to see if my battery is bad first before i went about resoldering, it could easily be a bad battery.
Xdogg said:
I would go through these guys they are top notch helped me when i soft bricked my wife's phone. He even convinced me that i could fix it myself when i was ready to send it to them for a jtag.
They can replace the usb plug if thats the issue.
http://mobiletechvideos.mybigcommerce.com/samsung-vibrant/
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thank you for the response. I definitely think the usb port is an issue. what is a jtag? haha
ferhanmm said:
I would test to see if my battery is bad first before i went about resoldering, it could easily be a bad battery.
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No my stock battery is charging and i did buy a separate battery. same issue.