No Ring In Sleep mode - Mogul, XV6800 General

I have a Sprint Touch (Mogul 6800). It works perfectly with talk and sms.
the problem is that when i receive a call with the phone screen off the phone call comes through at the very last ring and i can't pick up in any way. When the screen is on i receive phone calls just fine.
I set the slot cycle index to 0 and it still happens. It only does this in sleep mode (screen off)
Here is the setting in Modem Settings
Slot Cycle Index: 0
Preferred Serving System: Automatic
Preferred Mode: Automatic
Hybrid Preferred: Enable
Clear All MRU entry: No
Any thoughts or fix is highly appreciated.

Scottye said:
I have a Sprint Touch (Mogul 6800). It works perfectly with talk and sms.
the problem is that when i receive a call with the phone screen off the phone call comes through at the very last ring and i can't pick up in any way. When the screen is on i receive phone calls just fine.
I set the slot cycle index to 0 and it still happens. It only does this in sleep mode (screen off)
Here is the setting in Modem Settings
Slot Cycle Index: 0
Preferred Serving System: Automatic
Preferred Mode: Automatic
Hybrid Preferred: Enable
Clear All MRU entry: No
Any thoughts or fix is highly appreciated.
Click to expand...
Click to collapse
a slot cycle index of 0 causes this. set it to 1.

Mine's set to 2. What's the difference?

VictoryCube said:
Mine's set to 2. What's the difference?
Click to expand...
Click to collapse
I thinks is something with the length of time from the moment the other person starts the call to the moment it starts ringing... I think if you set it to 1 is about 2 seconds and 2 is about 5 secs... not sure 100% though

I think it has something to do withhow often it 'pings'the cell tower to look for a call.
Maybe.
One thing is certain, a large ring tone file can cause it to take a while to wake up and start playing. You may want to try a simpler ring tone to see if that helps.

Thanks for the help, but that didn't work. If the phone is in standy or sleep mode it won't ring. However, as long as the screen is on calls come right through. I called from my neighbors phone 10 times. 5 time with screen off (sleep mode) not one call went through. 5 time with the screen on and each call came through with no problem.

It must either be a software problem or a hardware problem. I would recommend you do a hard reset and see how it works without any additional software. If it works fine then you know that it is a program compatibility issue. You can slowly add your programs back to see when the problem recurs. What ROM/radio and software do you have installed?

I am using too's ROM / Radio 3.35.
Initially I didn't have a thing on it. Stock Cricket phone from a company in Texas. It just started out of the blue. It happened to me after 2 months of using the phone. So, I figured what the heck, I did the plunge to flash it to too’s ROM. Flashed it over and the same thing happened. Sleep mode…no ring. Phone off of sleep mode works fine.

My phone used to do this as well. I never really found a solution. When I noticed I wasn't receiving calls in sleep mode I would soft reset the phone and that would cure it for maybe a couple days. Very annoying. Ever since I've been on radio 3.35 or higher though it's been working. To the best of my knowledge.
Have you tried changing your ringtone to one of the stock ones? A simple midi file? See if that does anything.

I am using stock ringtones. Also, I am using 3.35 radio. It's a ROM one of the guys on Howards made, but no one else is having this problem. Really annoying since this is my business phone.

I case anyone else has this problem, I now know why. It's a bad ROM. I flashed my phone over to VV's ROM and back to too's and the phone has been ringing for days with no troubles. So, something within the ROM's set things right.

Related

Slow answering incomming calls

hello! i've searched but didnt find any help with my problem. When my jasjar rings (incomming call) and after i press the answer button (the green one) i need to wait about 1 to 2 seconds before i can hear the person that is calling me...strange...did this ever happen to you? how can i solve this problem? Thanks in Advance
Yes, i have the same problem on my MDA Pro
After pressing the green button, i have to wait 3 secounds with speaking.
I had the same problem and now is solved.
In phone/options/band select WCDMA (not automatic)
i think that didnt solve the problem...sorry...thanks
I have the same probelm on the incoming call. However, i finally realized that it's the problem on the Pocket Plus V3.0.4 installed on the system.
It appear to be normal once i removed the program.
It's the case for me, and i hope it would help you as well
I too have this problem with my I-Mate Jasjar. I need to wait for a few seconds after hitting the answer button before I can hear the calling party. I did a hard reset and installed the latest wwe ROM available on clubimate site. The problem still persists even without any third party software installed. So I do not blame pocketplus for this problem. I think this is a software/hardware issue which should be addressed in a ROM upgrade.
I have the same problem with my JasJar. I have also updated to the lates ROM from clubImate by advice from clubImate support.
Sometimes the phone does not even answer the call at all when pressing the green button. This is becoming an even more expensive phone since I have to call back so many people on account of missed calls
Seriously, It cannot be right that a problem like this exists on a phone in this price range. ClubImate support even said they had never heard of this problem before.
i did a few hard resets and the problem persists without any extra software installed. "Very bad bug". i've already test a K-jam and it works beautifull...i'm sad
Got my XDA Exec today. It's pretty good but is not the same as my XDA2. Even less phone. More PDA...
If I turn my machine off in landscape mode and then close the lid with the screen out (like the XDA2) then when a call arrives it takes ages to answer because the screen has to rotate first to portrait mode.
If I turn off and close in laptop mode (landscape) then it rings immediately and I can answer it immediately using the hinge buttons.
Maybe it is the same for you?
i have noticed it seems to be quicker to goto portrait than to landscape in all respects of use
ok, lets try it...thanks
how i test it: jasjar "on" charging, open in portait mode. same delay.
L to P is roughly twice as long for me.
going to L i get twist and flip and the display is done ready and waiting
going to P i get twist and flip then get a 2s ish of L before it flips to P
this was battery power
*** its the same on mains and battery !
Carnivor said:
L to P is roughly twice as long for me.
going to L i get twist and flip and the display is done ready and waiting
going to P i get twist and flip then get a 2s ish of L before it flips to P
this was battery power
*** its the same on mains and battery !
Click to expand...
Click to collapse
When my Exec is on, the rotation is pretty much instant. I have no apps running. It's only when a phone call wakes it up that the rotation is slooooow.
My Qtek 9100 also take app. 5 sec before it rings, and the S100 I had before was the same. My dad has an XDA mini, same problem. It seems like pocket plus will increase the problem, but even without any extra software its not working perfect. Its strange after such long time, they havent been able to solve simple problems like theese.
I also get this, Its very annying. Maybe they incorperated it so you can answer the call asap and the before it acually picks up, you have a few seconds to turn the screen round and see whos calling ect?
I have an Exec and there is certainly a knack to answering a call on it, but i'm getting better!!!
Firstly the voicemail seems to kick in way too early, i only get 4 rings of the 'ring' ringtone max before the VM kicks in, sometimes i think it is less, but i may just be going deaf! does anyone else find this a problem?(not deafness)
As i usually have the exec closed in my pocket, this is how i answer a call.
1, Hear the first ring, if i don't it's too late already!
2, Drop everything, and remove phone(ha!) from case and open into laptop mode only. If i rotate all the way into PDA mode the screen takes too long to change and the call goes to VM before i can see who it is.
3, Answer call after seeing who it is
4, Rotate or close screen and put to my ear and wait 2 seconds to speak.
It's a real pain in the arse and very annoying.
Great forum btw, it's been very helpful, i knew bugger all about PDAs three weeks ago.
Ian
Which button(s) do you have success with?
The small green on the side,
the green above the other keys on the keyboard,
the soft key button,
or touching the screen?
ipanter said:
...
Firstly the voicemail seems to kick in way too early, i only get 4 rings of the 'ring' ringtone max before the VM kicks in, sometimes i think it is less, but i may just be going deaf! does anyone else find this a problem?(not deafness)
...Ian
Click to expand...
Click to collapse
If you're using the Exec on o2, you can adjust the cut-in delay at the o2 end. You do so by keying in/sending the following to o2:
**61*901*11*xx# [send]
(where xx is number of seconds, e.g. 30.)
Note: I think the maximum delay allowed is about 30-secs - at least I've never got it to extend longer than that!
I have found that o2 occasionally reset mine back to about 10-secs, so have it programmed into a contact number.
HTH
I've found something interesting.
I tried to swap two sim cards.
<boring>
The one originally in my phone was a sim card from Orange Denmark (where I live). Orange has since been bought by Telia, and this same sim card is now using Telias network. This is by design. It gives my the roaming symbol all the time since the buy-over.
To say the least, some things have been very ****ty in this process, so I thougt that I might try another sim card.
</boring>
I had another one from TDC (another danish operator), and bang! My Universal (Jasjar) answers instantly - every time - on all the buttons!
Could some of you who have this problem as well, please confirm this? Please tell what kind of sim card (and country) you are networking through, and try another one.

backlight, incoming call delay, and alarm bug

Cingular 8125
I have 3 issues...
1. The backlight seems to shut itself off every once in a while. I'll try to wake the phone from sleep mode only to notice there is no light, so I have to move the phone near a light source to see the dimmed screen and work my way to the backlight setting and increase it back to normal.
This happened once while I was driving
Is there a cure for this problem?
Also, I noticed spb pocket plus's backlight slider on my today screen does not work, nor do the shortcut commands it has for backlight up/down/loop etc.
2. When I was testing a new ringtone, I called my phone from another phone. I noticed it does not receive the call on the first ring. It receives it on the 2nd ring. I can hang up during or right after the first ring and not have it come up on my phone. Is this normal?
3. Alarm bug. This %$#@ lead me to hard-reset my phone 3 times already. When my phone is in sleep mode and an alarm triggers, sometimes the phone won't wake, but keeps playing the alarm. I wake the phone manually only to notice there is no alarm notification, but a flashing orange light and constant alarm sound and vibration. A soft-reset seemed to make the problem worse. Finally, I found a program called memMaid which lets me delete notifications and duplicate notifications etc. Is this the best method to cure this problem?
Thanks in advance.
With the backlight, do you have it on charge at the time of it messing up?
i've had this issue but only when the phone was on charge.
if i unplugged the phone, backlight came back and then i simply plugged it back in
other than that, no cure that i've found. what software version are you using?
for the alarm, not seen that, i have noticed that recently i've had the alarm apparently going off (but it hasnt!) and then almost 2 hours later, i have a msg saying "alarm" with the dismiss button and the time of when it was supposed to go off. very odd. luckily i have a nokia 6230i that i use as my alarm clock.
and for the calls... i have the same problem but only when i copy over my SMS back onto the device. after hard reset its fine, but as soon as my msgs go back, i think the phone mem gets slower. (i have 1600 sms now on the phone with about 300 contacts with pictures)
I have the same issue with sms where the phone will light up, 5 seconds after it recieves the sms... so i'm guessing thats the same as the phone side, it lights up on my end, 3-5 secs later it rings (which is eqiv to one ring on their side so it hangs up after 2 more rings).
very strange issues though, i hope softwre updates fix it because it is annoying me now!
also have an issue with my camera where if you dont X out of it, then dont expect it to load again unless you reset the phone. it just shows the "egg timer" and thats it. useless camera software but great pda/phone. again luckily i have a camera always with me anyway.
Only thing i have experience with this is for 1).
I still get that backlight problem.
It started happening when i installed PocketZenPhone beta.
After every soft reset, if i let the phone go into standby or the let the backlight time out, the backlight setting will go all the way to the lowest.
I don't know how to fix this bug, only thing i've done to sort with it is have a Today Screen launcher set up so that i have an icon that leads directly to the backlight setting, so whenever it dims on me, i'm 2 thumb pushes away.
Actually, this is the first time i saw this, when i installed zen on mine too!
It was then i realised that if you unplugged the power supply then replug it in, it fixed it
in the end, i got fed up of zen's stability or the lack off so i removed it, hard reset etc
it still happens but very rarely, and when it does, its just because i've turned it off and on while it was on the power supply
i have the same freaking problem with backlight. not sure what the deal is but very very annoying. is there a fix to this problem??
i have the same freaking problem with backlight. not sure what the deal is but very very annoying. is there a fix to this problem??
Mine had the occasional "backlight set to off" (i.e. pushing the 5-way would NOT turn it back on - had to use Control Panel applet) problem too. I never used Pocket Zen Phone on this phone (have on others in the past) but did use both SPB pocket plus and Phone Alarm.
I think the problem is somehow related to apps that try to control the backlight. As you've noted, SPB's backlight applets don't do anything, I think that PZP and Phone Alarm, as part of their attempts to control the backlight in their profiles mess it up somehow.
What i did was limit my profiles in PA to only two, and make sure both of them were set exactly the same way as far as controlling the backlight:
o Both profiles have backlight set to 50% all the time
o Both profiles set to power off the backlight at 3 minutes on both AC and battery
o Both profiles set to suspend the device at 2 mins on battery (so never getting to the "backlight only power-off" setting above).
o Having the backlight go dark on AC is new for me, but it keeps it consistent with the battery setting, but it's no biggie and if it ain't broke...plus if I touch any button it comes back on
I also removed SPB pocket plus and found some freebie utilities that do what I wanted from SPB.
So I'm not positive it's related, but doing these three things and i haven't had the light go dark since. Every once in a while after a reboot the light does go dark, but hitting any button or the 5-way brings it back so it's not the same "setting has been set to no backlight at all" problem I was having, and only seems to occur soon after a reboot, and then not again.
-JMS
i fixed my problem by flashing rom over with 2.17 US version.

can't enable wifi at all and other flakiness - 8125

Okay so I think I know at least A solution but I'm hoping that someone here will be able to suggest something besides a hard reset.
I've got a Cingular 8125 a couple of weeks ago. Flashed it to the latest imate rom. I kept it from installing the custom imate stuff but did install some of the Cingular cabs.
Now I'm having a few problems with the phone. It's quite a list.
A) I can't enable wifi at all. At one point I could but the phone locked up on me while I was trying to resetup my connection. I had no choice but to soft reset it. Now I can't enable wifi at all. If I click on it in the comm manager to turn it on it will sit there with the spinning wheel like it's enabling then go back to the same icon with the x on it. I've tried turning flight mode on and off, etc but nothing seems to help it.
B) the phone HAS been locking up. It will just sort of freeze and stop responding. Sometimes I'm able to get to the memory settings in control panel and still have available memory (it's usually been around 16 MB of program memory when this has occured) but even so closing everything will often not help. Even if it unfreezes then it will usually do so not much later and often it just won't unfreeze.
C) sometimes I can't close out the phone application. This seems to happen when Magic Button is running. I click to close it and it goes from the phone to my call history. Closing that goes back to the phone again. I can't get to the Today screen. Pressing the red hangup button would sometimes fix it but usually not.
D) voice command is REALLY wonky using my BT headset (Scala 500). Okay, I know it doesn't officially work with BT headsets and I could live with that. But why does it have to be so damned random?
1) Sometimes pressing the button once will get me the chime. Usually it just gets me a lower pitched tone. If the first press doesn't get it then typically a second within a short time will. Sometimes it takes three though.
2) At one point the phone would usually play my selected ringtone and announce the incoming call over the headset. Other times I would only get the default incoming call sound on the headset and the phone and voice command announcement are over the phone speakers instead. In the last couple of days I've ONLY been getting them from the phone.
3) While typically when I'm using the headset with voice command the feedback DOES come over the headset, sometimes it gives me the confirmations from the phone instead
I think there were a few other flaky issues too but this is the majority of them. Also many of them were present before the rom upgrade so I don't think it's responsible for most of it.
edit: oh, one other thing is that after the ROM upgrade I can't get the default input to stay on anything but keyboard. Even if I change it, I turn around and it's back to keyboard again. I'm thinking, though, that there's a reghack for this?
*bump*
===A) I can't enable wifi at all. At one point I could but the phone locked up on me while I was trying to resetup my connection. I had no choice but to soft reset it. Now I can't enable wifi at all. If I click on it in the comm manager to turn it on it will sit there with the spinning wheel like it's enabling then go back to the same icon with the x on it. I've tried turning flight mode on and off, etc but nothing seems to help it.==
I have the same problem with you. Can anybody help?
any solutions i have the same problem
Try this: back up your PIM, then flash phone back to OEM ROM (cingular, t-mobile, whatever it is for your model). Then unlock it again (if needed), and flash the ROM again. If it's still garbage, try reading the thread for the ROM you loaded (chances are you're not the first to experience this problem, and the other testers of that ROM may offer solutions). If it's still garbage after all that, consider using a different ROM altogether. CRacing's CR86 Touch HD and SVI's ANGEL are both quite nice, and VERY reliable for functionality.

flight mode problems...

hey all,
my problem is this: if i put my BA into flight mode, after a random period of time (its been anything from 5min to 30min) it automatically comes out of flight mode and switches back to the phone being on.
now, i'm basically using my BA as a pure pda so i haven't even got a sim card in it... if i can disable the phone side of things all together, that'd be great, but if not some kind of fix to stop it reenabling the phone would be much appreciated.
thx~
-kdp
Hi
have the same Problem in Flight-mode. Is there anybody who knows how to patch this?
This might be a problem for me..
I'm away to KL next week (12hrs in the plain)
Flight-Mode
Be sure, that no application (like Pushmail) is starting any GPRS-Connection.
In my case (installed HTC Comm-Manager), I can't start/stop Pushmail over the Comm-Manager - i change the settings in ActiveSync (Shedule) and change to manualy.
Then it's recommended that you stop the Data-Conneciton. I can't stop it with Comm-Manager, so I use the G-Symbol in the Titelbar to end the connection.
Perhaps it helps.
Chris
I think i've found a fix for this... well, so far my phone hasn't gotten out of flight mode for 72 hours so i'm hoping this is a fix.
anyways, goto start>settings>menu and make sure "profiles" is enabled
then goto start>profiles
in all the profiles, for the ring type select "none" and set the phone volume to the lowest setting then click apply for each one separately
eg: click on general, select "none" for ring type, set the phone volume to none, click "apply" or "ok" (its the left softkey). then go back into the program and repeat for silent, etc etc...
but yeah, this seems to have worked for me so far. ^_^v

G1 - sound settings and gprs on TMUK

I have my g1 for just over 3 days now and its brilliant. I do agree battery life sucks but this is something I can cope with.
However over these 3 days I already had twice the problem with gprs. When I go to the browser it doesn't open anything, just shows white space and waits for the page to load... I tried then Market and the same, couldn't get past initial selection (loading...)
It eventually displayed network error and gprs icon disappeared.
Moment after it reappeared and when I went back to browser it worked normal again.
It seems like gprs connection is hanging and once it is reset it works fine.
Is there any way of manually resetting the connection?
Second thing I noticed is with alarm sounds. Is it possible get rid of the alarm sound and just make it vibrate in the morning? I thought that if the phone is in silent mode with vibrations off it would just vibrate in the morning but it started to ring as well.
It would be better if silent mode was a "master setting" if you know what I mean... is there any way to accomplish that?
apart from these two issues the phone is great upgrade from kaiser... love the screen and responsiveness.
anyone?
Try deleting out all the apn's apart from the T-Mobile uk 1.
Settings/Wireless Controls/Mobile networks/Access Point Names
Click the name then hit menu then delete.
After do a reboot.
Turn airplane mode on then off. That should reset your data connection. As for the sound, there might be an app on the market that toggles all sound.
i'm not sure about data connection problem, removed all redundant apn's and it seems to be happening less often.
as for the alarm, I recorded 10sec silent mp3 and set this as an alarm - worked a treat!

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