this would be my second wing to have this problem. it stops making sounds completely. it doesnt ring it doesnt make the keyboard sounds no sliding sounds nothing. just vibrates. the speaker phone doesnt work and i cant listen to music. now i was wondering if its something i can fix or do i need to just call t mobile and get a new one from my warranty? id much rather be able to fix it myself.
Same thing happened to me, just called T-mobile and got the device replaced. It's covered as long as you are still under warranty.
BenDiesel said:
this would be my second wing to have this problem. it stops making sounds completely. it doesnt ring it doesnt make the keyboard sounds no sliding sounds nothing. just vibrates. the speaker phone doesnt work and i cant listen to music. now i was wondering if its something i can fix or do i need to just call t mobile and get a new one from my warranty? id much rather be able to fix it myself.
Click to expand...
Click to collapse
It's weird, mine did the opposite a while back. For like a week, it wouldn't vibrate at all, but would only make sounds. My only guess is a loose connection. Mine just "magically" started working again. Okay, I'm going to ask a dumb question, but you don't have the phone muted or any program that effects the volume loaded? Are you running the stock rom?
Related
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Re: Just got phone working the way I want it, NOW ALL SOUND
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Re: Just got phone working the way I want it, NOW ALL SOUND
TheBrit said:
NewSPV said:
Hello
I am really beginning to hate this lousy phone, I have now lost all sound. I picked up the phone to remove some software and noticed I was getting no system sound. So, I opened media player no sound from the music, plugged in headphones and the music was playing. I made a phone call, could speak to and hear the person on the line, I asked them to call me back and nothing.
I have searched the board and found some people saying that the phone sometimes gets stuck in headphone mode, but I was not using the headphones. Anyway I have spent the past 5 minutes inserting, twiddling and removing headphones, but I can not get the sound back, guess it must be hardware failure.
Any ideas or similar problems out there?
Click to expand...
Click to collapse
I've had this a couple of times and found that a soft reset will sort it out.
Click to expand...
Click to collapse
Paul, how long did you have your phone from Orange when it first happened?
I have had mine around 1 month now, I have 'Soft Reset' and 'Hard Reset' but the problem is still there. Did you get yours directly from Orange or a dealer, have you spoken to either?
I am going to call the dealer tommorrow and try to get them to send a swap out, this is an obvious defect if it has died in a month.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
Yes resetting does not seem to work, try to get a swap out if you can, I am going to try tommorrow, it has to be a manufacturing fault.
bjrmd said:
I have similar problem--it seems to be the connection to the speaker/ringer. I can get some sound by tapping the top of the case. The small speaker for the earpiece is not affected. Tried resetting anyway to no avail. Will probably send back for repair soon. I am keeping it on vibrate now.
Click to expand...
Click to collapse
I think you are right, it does appear to be a connection fault. I started media player tapped near the speaker a few times and got a second or two of music then it died again, it gives stuttering sound when tapped.
Repair Info
My Dopod 818 Pro unfortunately also has the same problem. Anyone have any advise on the best way to reach Dopod? I am living in NY and I bought the phone in Wanchai. I tried emailing them, but there has been no response. Thanks in advance.
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
NewSPV said:
Paul, how long did you have your phone from Orange when it first happened?
Click to expand...
Click to collapse
Hi,
It happens now and then - not more than around one a month. Not a hardware fault in my case just windows doing its occasional bug thing.
NewSPV said:
Hi
Just sent my phone back for a new one, Orange confirmed it was a hardware fault and said I was entitled to a replacement phone. Seems that this is a known issue with the Prophet. They would not say though if it was just part of a bad batch, or generally bad manufacturing. I guess we will see when your phones begin to fail.
Click to expand...
Click to collapse
I reckon it's probably a bad batch. I got mine just after they came out and hardware wise it's been fine.
I have an 02 atom and it is having problems with sound.... It makes no sound at all when I select and click on things or make a call. It rings if i call it but i can here anything on the other end. I have worked out that if I turn on the radio function it then makes sounds when I click on things and tap the screen but as soon as i turn the radio off it makes no sound. With the radio on I still cant hear anything in calls as it turns the radio off when I dial. Any ideas?? Warranty isnt an option as i purchased it 2nd hand over ebay. If i need to reload roms can you p-lease give me a link as im completely new to this PDA phone business...
I had same problem....but solved it!
Sent mine away for Warranty repair, came back fixed... then it happened again in like 2 weeks.
BUT I found a solution
You need to use ur headphones and plug in about 2/3 then wriggle towards the front, i think it just a connection issue, and you can hear all things when the radio is on because the radio can play via the phones and speakers at the same time unlike all other sounds.
M4tR1X
Fight Crime. Shoot Back!
No noise
Hi I have same problem my phones sound has gone. I cant use phonespeaker and Microphone during a phone conversation. There is no sound from speakers when media playing and notifications, warnings. The interesting thing is its ringing when an incoming call comes. I can use the headset without a problem. Also bluetooth headset is working. I wrote to O2 support and they suggested me to do hard reset. But I had allready done it seveeral times and I upgraded my rom. Finally they told me to send it to Honk Kong. I am living in Turkey and its not a good idea. Can anyone help me?
Kind Regards.
I solved the problem
kidafa said:
I have an 02 atom and it is having problems with sound.... It makes no sound at all when I select and click on things or make a call. It rings if i call it but i can here anything on the other end. I have worked out that if I turn on the radio function it then makes sounds when I click on things and tap the screen but as soon as i turn the radio off it makes no sound. With the radio on I still cant hear anything in calls as it turns the radio off when I dial. Any ideas?? Warranty isnt an option as i purchased it 2nd hand over ebay. If i need to reload roms can you p-lease give me a link as im completely new to this PDA phone business...
Click to expand...
Click to collapse
Please visit this link do the what "e-rgular" wrote. I did the sama and its now working.
http://www.expansys.se/ft.aspx?i=139074&thread=9
I have a problem: when I put my mda on "loud" the phone doens't make sound when someone calls me. Only the light goes on. In the settings "Ring type" is vibrate and ring, but still no sound. Tried also just ring but nothing happened, only light goes on. Even tried different ringtones, but that's not helping either. I have the WM5SE rom, but don't think that the rom gives me this problem, because I had this on other roms also, like the NBD series. When I first install the rom, everything is working fine, but after a few weeks it starts giving me this problems. I switch a lot between ring and vibrate, could this be the problem? Does anybody please no how to fix this?? Ferreira maybe you have some experience with this? Anyway I hope someone can help me, because I missed a lot of calls because of this problem.
Thanks in advance.
Check your radio version. I think the best is 2.19
And when you said it doesnt ring, does it vibrate (i.e. does the phone knows it has call comming in, and do something to respond to it).. or just a speaker problem?
Try hard reset. If it doesnt work then it may be an issue of headphones slot jam.
hanmin said:
Check your radio version. I think the best is 2.19
And when you said it doesnt ring, does it vibrate (i.e. does the phone knows it has call comming in, and do something to respond to it).. or just a speaker problem?
Click to expand...
Click to collapse
I have radio 2.69.11, ring type is "vibrate and ring". It does vibrate, but it doesn't ring. You know what the problem is?
LucaBrasi85 said:
I have radio 2.69.11, ring type is "vibrate and ring". It does vibrate, but it doesn't ring. You know what the problem is?
Click to expand...
Click to collapse
It is probably (as vlodeck mentioned) headphone jack jammed. If thats the case, you should not be having any sound from the phone at all (i.e. no music, no notification sound, no SMS sound). I had this problem before, and I do not want to make this sound dirty, but you can fix the problem by poking it Poke your headphone in and out in and out
hanmin said:
It is probably (as vlodeck mentioned) headphone jack jammed. If thats the case, you should not be having any sound from the phone at all (i.e. no music, no notification sound, no SMS sound). I had this problem before, and I do not want to make this sound dirty, but you can fix the problem by poking it Poke your headphone in and out in and out
Click to expand...
Click to collapse
headphone works, music works also, even without headphone, so that's not it. I tried flashed radio 2.19.11 T-Mobile NL. No I just have to find someone who can call me to test it. will post the result.
hmm.. that is iiiinnnnnttttteeerreeessstting. from what it seems, chances are probably the ring tone you are using is somewhat, not compatible. Tryign changing it to a default ring tone, WAV, shorter one, that is not in the storage card.
hanmin said:
hmm.. that is iiiinnnnnttttteeerreeessstting. from what it seems, chances are probably the ring tone you are using is somewhat, not compatible. Tryign changing it to a default ring tone, WAV, shorter one, that is not in the storage card.
Click to expand...
Click to collapse
I tried this also, it didn't work. I think I'm going crazy. If I change the ringtone and test it by pressing "play", then it works! But if someone calls me, I can only see that someone is calling, but I hear nothing! And if it's on "vibrate and ring", then it vibrates but doesn't ring! Isn't this crazy??
this may sound crazy, but just to check, is your volumn up? push your volumn slider up? make sure both the volumn controls are up.
hanmin said:
this may sound crazy, but just to check, is your volumn up? push your volumn slider up? make sure both the volumn controls are up.
Click to expand...
Click to collapse
I found the problem! thanks to you of course. I did this before but now I no the volume slider is broken. only the right volume was up and the left was all the way down. So that caused the phone not ringing. Anyway, I just have to do this with my finger/stylus in the future, so thank you for your help!
CASE CLOSED.
Its interesting but in WM5 i had all sorts of problems once where my music would not play at all. I had all the volumes turned up and all that and it still wouldnt play, then I turned the volume on Windows Media Player down to 95% and it started playing again, and i turned it back up to 100% and it was fine. Little minor glitch me thinks
ok so yesterday and today it did this..
ill be having a txt convo with a friend, and think it ends. its because the phone goes into mute,
as in no sound and no vibrate, i of course check the slide which reads at full on both, checked in the events/calender and there is nothing listed.
the only way to get sounds back from the speaker are a restart, phone will work just doesnt ring, but i can hear the person talk on the other end, wmp doesnt play sounds out the speaker either...
this is 2 times in 2 days, around the same time also.
any ideas what it is guys..
im running stock, with no overclock..
bump................
yea same thing happens to me i need to know how to fix
A big problem. My phone works good , but after 4-5 calls or messages he just stop playing a ringtone and vibrate ... i search on settings when this problem is on and seems that he chaNge the ringtone by itself. To make him work again i need to reset or off - on... i reinstall windows but i have same problem.
Sorry about my english
Does the phone actually change the settings OR does it keep the correct settings but just stops ringing?
Mike
mikechannon said:
Does the phone actually change the settings OR does it keep the correct settings but just stops ringing?
Mike
Click to expand...
Click to collapse
he keeps the correct settings and sometimes change the ringtone to default and stop ringing,when i receaive a call just vibrate sometimes and at a sms is doing nothing...
homedog said:
he keeps the correct settings and sometimes change the ringtone to default and stop ringing,when i receaive a call just vibrate sometimes and at a sms is doing nothing...
Click to expand...
Click to collapse
I am trying to decide if this is a software or a hardware fault.
A common problem is the rear speaker (used for the phone ring) becoming loose. It's fairly easy to push the connector firmly back in place, but perhaps you should test this first.
One way to test this would be to play some sound files (MP3s etc, at a time when the phone is refusing to ring. If you get no sound or poor quality sound, then I think the connector is loose.
Other problems like the phone going to default ringtonemay or may not be related to the problem. First, do the above test to be sure it's is or isn't a hardware fault.
Mike
mikechannon said:
I am trying to decide if this is a software or a hardware fault.
A common problem is the rear speaker (used for the phone ring) becoming loose. It's fairly easy to push the connector firmly back in place, but perhaps you should test this first.
One way to test this would be to play some sound files (MP3s etc, at a time when the phone is refusing to ring. If you get no sound or poor quality sound, then I think the connector is loose.
Other problems like the phone going to default ringtonemay or may not be related to the problem. First, do the above test to be sure it's is or isn't a hardware fault.
Mike
Click to expand...
Click to collapse
so i try what do you say and my phone is playing a mp3 file in that time , i looked in the settings and are ok i don`t know what to say ... i think is a problem on the mp3 files , i don`t know
homedog said:
so i try what do you say and my phone is playing a mp3 file in that time , i looked in the settings and are ok i don`t know what to say ... i think is a problem on the mp3 files , i don`t know
Click to expand...
Click to collapse
Well that probably removes the possibility of a hardware fault.
I'm afraid I cannot think what else to try.
I assume it does this with all ringtones you choose?
Mike
mikechannon said:
Well that probably removes the possibility of a hardware fault.
I'm afraid I cannot think what else to try.
I assume it does this with all ringtones you choose?
Mike
Click to expand...
Click to collapse
Yes... i frequently change my ringtones
One thing left to try that I can think of is to flash a different ROM. Not the easiest thing to do though if you have never done it before.
Mike
your problem may just be the phone itself. My phone also quit ringing, and I found out that it would only play certain ringtones, even though all my ringtones were stock and came with the phone. For some reason, certain ringtones just quit working. By using the standard default ringtone, the phone works just fine.