Database Users

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris

Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.

dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin

High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse

SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD

There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.

Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised

Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.

NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards

djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!

Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:

To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it

To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.

i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?

MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY

guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on

Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

O2 Mini Restarts Randomly

Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...

Did this start after a ROM update?

i never had a ROM UPDATE

Did you drop it by accident?
Have tried hard-resetting it (power & soft-reset), backup first
M

well cant say ihave dropped it or no...i guess it must have dont know
well i have tryed hard-restart many time but dint worked

enrique_x5 said:
Hi
I bought Mini 6 months back, it was working fine,
but from a monthor so, I've been having this problem of it restarting (rebooting - ie it goes back to the O2 splash screen)anytime, even if its idle..
sometimes it won't for few days, sometimes thrice in one a min, and it has no specific pattern! I've no other softwares intalled on it either!
i have removed everythin from it..yet it is having the problem!
It doesnt harm anything but its really irritating when you are working and it restarts or when you turn it on you see it had tunred off and is restarting....
i have even tryed hard reset but even that dint work..
my ROM versin is 1.12.00wwe radio version is 1.12.00 protocol version is 1337.42 & ExtRom version is 1.12.920 wwe
PLease Help!
As i can't find any reason for it...
Click to expand...
Click to collapse
Some body here help please.......My O2 mini has also the same config and am facing the exact problem for last month and a half......did no upgrade...tried everything....Help

Well come on guys any clue regarding this.... :roll:
As far as i remember i installed the new bluetooth stack available here on this forum...... Nothing else which i can say mite hav started sumthing.
rite now i only hav a pocketplus installed, which infact i'm usin since da first day.
See if ny one can help in this regard.

Do you still have warranty? If so give it a try.
Regards, M

have you tried giving it a hard reset yet??

Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.

rashtrapati said:
Bowie said:
have you tried giving it a hard reset yet??
Click to expand...
Click to collapse
yup......did it..... no use.
Click to expand...
Click to collapse
I encounter this before
1. restart randomly
2. hard reset randomly
3. phone receive no signal
later i found out all these symptoms was due to faulty battery packs. I have 3 battery, & 2 of it provides such problem. And these 2 are new batteries
amazingly my original battery still works fine thou it only last a day.
If your set still covered by warranty, send it back. Who knows you might have some battery pins problem instead of the battery itself or the mainboard itself is faulty.
Good luck

may be u r rite..... but i dont think so.....
i guess will have to submit it at the repair centre then

this happens to me also - the resetting just started a couple of months ago. I am using an xda mini, on which I did a bigstorage update last year some time.
I'm on rom 1.11 (date 3/14/05) and radio 1.11
Suppose I would like to update that some time, but... I've moved to Mac and my pc is all dusty! haha.
Anyway, I want to send the xdamini off under warranty, but I'm not sure if it will be a problem that I have Big-Storaged it? Should I try to clear the bigstorage and get it back to original state first, or will they not mind that it has a big storage rom version. I've got a couple of months warranty left.
thanks...

This may sound really basic, but I had similar problem with my imate jam, and it all came down to a loose battery cover. For some stupid reason the jam shuts off power when the cover is removed even before the battery is removed.
the clips on the back cover press against a contact which fires up the jam. My loose back cover was constantly cutting off power and then reconnecting. Just a thought.

phone been dead

thanks for ur reply, i had made full hard reset but its not starting, after hard reset the handset get stopped at the display in the top where was 4 lines was coming now its shows 3 three lines only the three line comes blank before it was showing n radio rom now that line is missing which the handset is not going further, & now the charging also is not working through the data cable as well as the charger. the phone is totally dead what to do now needs ur help .
thanking you
mahendra

Anyone know how to solve this problems? I am facing this too.
Thanks.

Maybe..
I guess, you installed new WM6 rom. But you didn't increase HardSPL version.
Try to non-customer WM5 rom.
http://rapidshare.com/files/17208693/RUU_Prophet_220734_2207114_024721_NVID.exe

Camera not launching

hi there,
I have an O2 mini atom, I upgraded this to WM 6.1 by Medkid. Everytime i opened up the camera the backlight becomes bright and it will freeze . is there anything that I can do to fix this problem ? I tried resetting it to factory setting already but still no luck. this was actually working several weeks ago. please help.

i met the same problem ..eager for help ~~~

hi my friend
my o2 atom is like your divice ,dont tired your self .it biose rom is damage .

God same prob here any Idea how to solve it PLS!!!!!!!!!!

need of some serious help

hey bro !!
i got this imate jasjar 2 years back and i love my uni allot.
need a help from you bro...i am new to all these hav been goin through 100z of threads everyday bt not gettin my answers i hope you would help me out..!!
actually my jasjar suddenly started behavin weird it switched off by itself n wen i switched it back on after the windows mobile screen shows up my jasjar gets a dead blue screen n nothin happens.
tried to connect with active sync 4.0 and 4.1 bt it would not respond and show dat the phone is not connected.
i came across a thread in which a guy said to press bright light button + power button+softreset it sent my phone to a usb mode
then i used mtty tool and its command task 28 to check if my jasjar is wasted or still breathin lucky enough it dint give a formatfaliure msg and there were some steps i followed .
everything went as told n now m stuck on where to get official wm5 for jasjar and how to get out of the usb screen and how to flash the rom...??
please help

To exit boot loader mode: http://wiki.xda-developers.com/index.php?pagename=Uni_Stuck_Bootloader
With regard to restorig WM5 - I have the official O2 XDA Exec files for their last software release. But I think you said your's is an iMate.You could see if the iMate version listed here: http://wiki.xda-developers.com/index.php?pagename=Universal_Upgrades is still available - if not maybe someone has a copy somewhere.
Hope this helps.

hey dat was gr8 bro....bt m still stuck with finding of wm5 for my imate ...!!
i found i mate upgrade bt when i clicked on download an error popped up "550 or 505 change of directory sumthin..."
well i followed the instructions u sent me it worked well bt still need to flash with wm5 ...!!
any chance of u or ur known havin a copy of wm5 rom
its been weeks and everything is gettin hazy ur help would be appriciated allot
thank you so much ..<!!

bro thankx for help i actually flashed my uni with kdskamal cooked wm5 bt my jasjar still gets dead on a greenish screen as it used to get before in blue screen wht m i supposed to do...??

Hi,
Try flashing with a WM6 rom (Tomal's ROMs are always good) and see if you get the same symptoms.
If you do then I suspect that you have a screen/cable connecting screen problem.
But lets rule out software first.

greetings bro...!!
i was up all night flashing wms
i used mtty software so many times that its commands are like hard weird in my brain cant get them out now....lolzzz
my stubborn uni was still stuck on the same dead screen but the only fun thing was that every time i flashed a new wm it used to get stuck on diff colours blue red green black...lolzzz
i scratched my head and i scratched my ass to an extent that i guess it started thinking lolzzz
i got some nice screw drivers and opened up my uni..
damn dis thing is wicked and messy it has things dat i dont know about n havnt even dreamd of in my stupidest dream i hav been lost in a computer motherboard with some good virus as my friend n some bad scary virus but in my uni motherboard i would neva..!
so i just fixed it back...n it worked for a while n den i dont know what tickled its ass.
busted again...!!
i guess ill hit the HTC service centre.
thanx allot bro
respect for ur effort and help...

Hi
for some strange reason the option "incoming com port" in the blue-tooth setting on my jasjar has disappeared. i was wondering if anyone else faced the same problem or if there is a way around it? editing registry n stuff.
because of this the previously paired devices are working fine but the new devices are unable to search the serial/com port facility on my uni.
i have tried resetting but still no luck.
any suggestions?
also i would really appreciate if someone could give me a solution for reading arabic and other such languages on uni.
(btw i am using i.e.TML 8.5 Rom and when i installed it at first the functionality was present so it cant be a ROM issue.)

...
lol... sorry abt earlier maite! i just realized the ridiculous thing i just did. i was supposed to post the reply to ur prob and then start with my sad story but somhow i managed to skip step one .
i m not expert on the device but i like it very much so i when i got one with my o2 contract i bought another one sim free just so that one would keep other company. as far as ur issue goes i have faced almost the same prob in the past and the solution was
1) rotate the screen 90 to get acess to screws at the bottom of the screen.
2) open the screws screws ... btw u might wana check if they are properly fastend before you try this step as i observed that if the screws are properly tightened this problem may solve itself... carrying on open the screws and that would detach the screen from the hinges.
3) where the hinge comes off strip open the cover a little bit and you will see two connections, one for the backlight and one for display (just like any other LCD screen.
4) press the big grip like thingee i.e. display connector with a flathead screw driver to assure they are properly in place. because in my case the connector had come off and hence was causing the system crash. although in my case the screen was only going blue after a while not the whole color palette.
just try if this one works because i m not sure if imate people are going to be any help in this case. i tried calling them a few months back for the lenscover and they said they dont support this device any more :S.