Hello,
I have a mobile from softbank, X01HT which fell on the ground and broke. The touchscreen shows nothing but white when I turn the device ON.
I know for a fact that the touch screen is broken and it needs replacement, since the device responds like nothing else is wrong (after some time the screen goes black to save power and if I touch it it goes white again, and all other lights are ON and it sounds when turned ON). I sent the mobile to softbank to replace the screen, the said it cannot be fixed!!!!
I am not sure if there are any other options to fix my mobile. Is there repair shops? any other place I can go to?
Please help me all my work is on that mobile!
Sounds like a bad problem. What happens if you receive a call?
Does it still work?
Where do you live...?
Sounds like yo may need to open it yourself to see if you can fix...
Could be you just need to replace the LCD screen. As aquasesh said, try to call and see if it works - make sure you talk a little to someone...
You should be able to buy a COMPLETE LCD (not just the touchscreen) from ebay for about $100AUD.
Heres the link to the service guide so you can take apart - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You will need a size 6 torque key, a small flatblade screwdriver and a small Phillips head screwdriver. Its not too hard but take it step by step and don't rush ahead. Your Hermes is fairly robust and not too easy to break, just be patient and careful.... And when putting back together, remember to keep an eye out for the camera resolution handle and make sure the battery catch goes in the right way...
Cheers...
Related
i ve a xda2 it fell in water and after that i got it dried n cleansed from a dealer but now the problem is that it only works upto the "align screen" intial setup and downt move any further i also tried to ugrade with WM5 bt same thing, Please help me. I shall be thankfull to all to you.
Kindly help
Hi,
try to clean board with isopropyl alcohol or in ultrasonic cleaner. Maybe it can help you.
jsec
Is it really dry? It can take some time...
See this:
http://forum.xda-developers.com/viewtopic.php?t=22275&highlight=
Andre
Replace the battery
I had the same problem after my mda ii went through the washing machine. Replacing the battery fixed the problem.
thanks guys for the replies , further my XDA had been properly dried and cleaned but now the problem is that the machine doesnt operate further than the "ALIGN SCREEN" setup where one has to tap the screen at four corners and the center one I tap the screen i return to the same screen as ask to tap the screen again.
Will flashing the rom serve any purpose or is it aa hardware problem, rest of the device seem to be ok even the bluetooth light flashes when i turn the XDA ok. But not able to get i any further from there.
So what do the experts have to say, Please reply.
thanks again
well, mine had very hot coffee poured all over it.
my suggestion to you would be, dont turn it on or place the battery for at least 3 days if under normal drying conditions only.
or if you know how to take it apart, spray everything with contact cleaner, it will dry up immediately,
then cross your fingers and hope nothing shorted out when it first went inot the water.
strategy is - wait - dry- wait - test - dry some more - spray contact cleaner - dry - test - until such time it works. coz some moisture might still be present and causing a little bit of short circuit.
It sounds more of a hardware issue than a software issue and you may have to take is apart to fix it.
Try two things, Number 1: (You need to use some latex or vinyl gloves if you need to take your unit apart). You are going to need to check your digitizer connection to the motherbaord, make sure you don't have any mosture trapped in the ribbon lock and make sure the entire front part of the digitizer is flush against the inside case edge. Number 2: Have you seperated the digitizer from the LCD yet? If this thing was in water the slightest spot of moisture will disrupt the very small electrical field between the digitizer and the LCD that recognizes the stylus taps. Abosolutly nothing should be present between the two and also around the white or grey strip on the inside of the digitizer for it is also a contact strip. You can use a lens cleaning cloth to clean any dust and moisture from the inside of the digitizer before you put it back together with the LCD. Being I worked on about 150 toshiba e750's that suffered sprinker damage in a fire, I learned quite bit on what makes a Pocket PC tick. Good luck with getting it working.
the same
I had the same problem 3 or 4 years ago with a HP Jornada 680 (handledPC). I must unfortunately say that I could never get my touchscreen working back again. Perhaps if you could change your screen for a new one, or at least one that always worked (some are sold around the www, even a few by members here if i remember).
Good luck
Shane
the stylus is working as the sceen responds to the tabs, but the process of calibarating the screen doesnt finish and keeps on repeating. and it asks to align the screen again.
The digitiser is working but the software doesnt seem to be working...
what do you have to say?
and thanks for the reply
guys thanks for the reply
but no luck... is there any sofware that can check if the components are working and ok, or simply what should i do. The info about the problem in a nut shell is
First the loading happpens with the O2 screen then the "Windows mobile screen says Tap the screen to setup the pocket pc" Then when i tap the screen next screen comes saying "ALIGN SCREEN" with a crosshair in the middle of the screen when i tap it with the stylus it moves till all four corners are tapped which crosshair point to. But now the problem begins.
The same screen repeats and asks for the same procedure again and again and again And the Xda processing doesnt move further.
i even flashed the ROM but same thing........
no luck
HELLLLLLLLLLLPPPPPPPP!!!!!!
REPLACE THE BATTERY
Have you bought a new battery yet?
Like I said above, my MDAII went through the wash. Just like you, i got the align screen process followed by a spontaneous hard reset. I bought a new battery, charged it up in the cradle overnight, then popped it into my machine. Good as new.
Don't mess with the software until you try a brand new battery.
Cheap and effective.
Hmm, the touch screen is responding to taps, but maybe its a bit 'offset'.. I mean maybe when you tap exactly center, it will receive your tap to be a lot more offset to right, left, up or, down.. Cos that's what making the 'align screen' asks you to realign again and again..
Hi Tanvir,
I want some of the others to advise on what I am suggeting. On my xda I ( which I own as well as a Blue Angel) we are able to put it into boot mode and press the "action" or was it the "contact" button to get it into test mode. Being I don't own a Himalaya but I would guess that they would have that function too, and in that function it has a test for the aligment screen which it might be able to align in the test mode away from the OS running. If someone has the tip for helping Tanvir of getting his unit in to test mode, Please someone post it for him. Also being I don't own the XDA 2 if anyone has anything to add on my suggestions, the floor is open. let me know how it's going Tanvir. Cheers.
Shane
I'm sure Tanvir's digitizer is no more...
Go to www.ppctechs.com and purchase a new one... not that expensive!
Good luck!
Rayan
Hi shane,
thanks for the help and time i ll try the process u suggested and lets see what happens, i ll inform you if any luck,
An thanks to all the guys for helping,
Thanks
Tanvir
hi jamil
ive guessed that posibility too, but the question is there is no way to fid out if it s he reason...
thanks
tanvir
Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
Click to expand...
Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.
I have just got my replacement digitizer in the mail 2day from Hong Kong and installed it just now, all is working perfectly as new again. I did a hard reset when the touch screen was first playing up, so I have lost all my themes, settings etc but luckily my office docs etc are still intact.
Anyhow, I made a video on how to replace the touch screen, its only quick as I did not go from the disasembly part, as there is already videos and tutorials on this, so I just documented on the actual digitizer replacement, which is actually basic 2-5mins work, but I thought a vid would be good for any noobs needing it in the future.
Once I edit it all up I will post the video here.
If anyone needs help on replacing the digitizer just ask. DON'T be tricked into buying the LCD + Digitizer if you only need the touch screen, as it is very easy to do without the lcd, though some ppl disagree.
Thanks for reading, thread will be updatd with Vid asap.
Hi X86
I have a crack on the upper plastic case, thats prob. why I have dirt showing on screen. In your opinion where is it located and can I clean it ?
It seems as if (if the crack is on the actual original housing, not just a add-on case) that dirt/dust has fallen down inbetween the digitizer and the LCD, so you can see it through the touchscreen right?
This is fairly simple to fix, you will either need to patch up the crack with silicone or something (best from the inside so it does'nt look messy) OR buy yourself a whole nw housing which cost about US15-$20.
Then just pull your elf/in apart and use cotton tips and wipes to thoroughly clean the LCD and insides.
If you need any help, just let me know via PM or here.
?Good Luck!
Thanks
That was my feeling, now I just need courage to take apart the casing (either repair or replace )
Thanks for bringing up this issue in the forum and extending your hand to others.
I appreciate it alot.
Hi x86
I have read the sticky for disassembling the elf. Can you tell me if it's necessary to unscrew anything and remove the rear speaker in order to remove the front panel ?
Edit: I think I found the answer in the next pics, the 4 screws attach to the front panel, right ?
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
bjonmy said:
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
Click to expand...
Click to collapse
That sounds like both a Digitizer and LCD issue.
Red and white strips is caused by the screen, while the phone not sensing your fingers is caused by digitizer.
But you still managed to use something like mymobiler to rescue your stuff right?
Yeah, you're in Malaysia right? In Singapore, to get this items, we have to get it off ebay or dealextreme.com.
But be careful with this, it void warrenty.
If you send it to HTC service centre, it may cost $160> Singapore dollars.
Cheers,
Jeremy
My wizard was slammed with a trunk lid. The clear screen is fine, no cracks, the housing has a scratch where it hit the lid. The lcd screen is half ok. Now I said all that to say: I bought a screen, here is the link:
http://cgi.ebay.com/ws/eBayISAPI.dl...em=&sspagename=STRK:MEWNX:IT&salenotsupported
Now that I have this, it doesn't look like this is what I need.
Here is a pic of the phone turned on.
http://i88.photobucket.com/albums/k188/CuteePatootee/IMG_2624.jpg
I can use it with what I can see. So it works fine, its the window that I can't see that is the problem.
Can someone look at this pic and tell me what I should have gotten?
Thanks
Cutee
hy
take a look at this ,maybe it'll help you...=>> http://www.youtube.com/watch?v=7409Gq51RFE
Thanks, I couldn't get any audio so it was hard to follow. Did you get audio? Is there anywhere else I can look?
CuteePatootee said:
My wizard was slammed with a trunk lid. The clear screen is fine, no cracks, the housing has a scratch where it hit the lid. The lcd screen is half ok. Now I said all that to say: I bought a screen, here is the link:
http://cgi.ebay.com/ws/eBayISAPI.dl...em=&sspagename=STRK:MEWNX:IT&salenotsupported
Now that I have this, it doesn't look like this is what I need.
Here is a pic of the phone turned on.
http://i88.photobucket.com/albums/k188/CuteePatootee/IMG_2624.jpg
I can use it with what I can see. So it works fine, its the window that I can't see that is the problem.
Can someone look at this pic and tell me what I should have gotten?
Thanks
Cutee
Click to expand...
Click to collapse
My understanding is, You got a wrong part. What you got is a digitizer, it is the one used for touch only and will not be suitable for the type of repair you need. What you need is LCD. The screen on most resistive screen devices consists of 2 parts - 1 LCD and 1 Digitizer attached to LCD by a layer of fine gel and connected by a flex cable, then the whole assembly is connected by a flex to the mainboard.
My recommendation would be to purchase the entire assembly, get a service manual and replace, however, if you had problems deciding what part you need to repair your Wizard, I say take it to the professional.
nesincodrut said:
take a look at this ,maybe it'll help you...=>> http://www.youtube.com/watch?v=7409Gq51RFE
Click to expand...
Click to collapse
The way someone is opening and attempting to repair their Wizard on that video is what keeps me employed. Watching someone open their device with screwdrivers and then attempting to re-connect the flex and forgetting half of the screws gives me the creeps, not even sure whether to laugh or cry. Would love to see the repair actually working, rather than someone claiming they found the way to do something without demonstrating any result.
Hi all, I was going to sell my HTC touch HD to a mate of mine and due to many scratches on the casing I purchased a new case & chassis. After following a guide on the internet, as I removed the screen I caught a small ribbon cable believed to be the light and pulled it slightly out of the clip. We replaced it and put the phone back together and it looks like we have broken the screen as you turn it on the phone vibrates but we get a small white blob near the end call button. It also appears the phone no longer charges although the amber light appears and you can turn the phone on. I think the phone was working because if you press the buttons the phone vibrates, but now nothing happens. Is my best bet to sell the phone as it is or shall I buy a new screen and attempt another repair? its £38 for a new one and I dont want to waste any more money.
Use a program like MyMobiler to check on your desktop pc that your device is working, and that you are sure the screen is faulty. If you really have broken it then a replacement is your only option.
http://www.mtux.com/
cheers thats a great idea.
Does anyone know about why I may be getting the charging problem? Is it because the ribbon inside the phone might not be earthed 100% as I removed the tape holding it down