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I've had my Qtek 9000 for a week. I've spent most of that week installing software, and getting it setup (using a lot of useful info from this site).
This afternoon it locked up, and wouldn't respond to any button presses (including the on/off button)
Soft resets result in it powering backon, but stopping at the boot screen, after displaying the ROM versions in red text.
Eventually, I tried a hard-reset. Same thing happens - process goes ok until it displays the ROM version, when it just sits there. I've tried removing the SD card and SIM card and hard-resetting. No Joy.
I had just installed OzVGA, and was testing it when this occurred, but that is probably just a coincidence (surely a hardreset should fix anything bad that happened there?)
I hadn't at any point played with the ROM.
What should I try next?
And, does anyone know if I'm going to be able to get support for this in the US from Qtek? (I bought it in the UK), new
Thanks in advance.
-Steve
RE
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work
Re: RE
FOSA said:
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work
Click to expand...
Click to collapse
Unfortunately, no such luck
I'd tried that before, but the battery was only out for a short time. This time it was been out for at least 15 minutes.
Does anyone know if there's any kind of hardware or diagnostic test mode it can be booted into?
-Steve
How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though
Jorgee said:
How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though
Click to expand...
Click to collapse
Thanks - I may try that tomorrow. However, I'm a little concerned that updating it with a new ROM might invalidate the warranty (especially if it's not a QTEK ROM)
I was hoping that there was some kind of hidden 'diagnostic mode' I could try first, before taking that step. I've also been looking everywhere on the web, and I can't find anyone else that this has happened to. This makes me think it may be a hardware problem, though the way it just 'happened' seems more like s/ware.
Anyway, I'm out today so this will have to wait until tomorrow. My biggest concern at the moment is how I'm going to get any warranty support in the US. All I have at the moment is a very expensive brick!
-Steve
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve
thefixer said:
Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve
Click to expand...
Click to collapse
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it
Jorgee said:
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it
Click to expand...
Click to collapse
Jorgee,
I notice (in the HTC 'confidential' manual I just downloaded) that there is a diagnostic program. Apparently, I put it on an SD card, and do Power+Backlight+reset to invoke it.
Do you know if that diagnostic tool is available anywhere on here, or elsewhere on the web?
Also - I wqas trying to find exactly how to enter 'bootloader' mode (after I have the 'serial' screen). Should it boot differently from here when doing a hware reset (_+_+reset)?
Regards
Steve
Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.
Jorgee said:
Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.
Click to expand...
Click to collapse
Hi Jorgee,
I'd prefer to go for the QTEK Rom (I'm assuming, from the info I posted above that I currently have 1.13.64 WWE). I'd like to go for the same or later version of this, but looking on the ftp site here I can't see ay QTEK ROM upgraders.
I have checked that when I plug in the USB I get 'USB' appearing on the screen, so I'm hoping that a ROM upgrade will at least work, even if it doesn't fix my problem.
One other thing that concerns me. When I plug into USB (with either a PC or the AC charger) the LEDs aren't lighting to indicate it's charging. Obviously, when during the flash upgrade I should make sure I have a reasonably charged battery. However, I don't know if I do (or even if it's currently charging).
-Steve
I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size
Jorgee said:
I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size
Click to expand...
Click to collapse
Thanks - I'd already found it on the devbuzz site, and am currently giving the unit an hour or two's charge before trying this. Wish me luck!!
-Steve
OK, here's what happened when I tried to update with the same Qtek firmware:
Initial dialog (that shows old and new (to be installed) firmware versions had blanks for all three firmware versions currently installed.
Started the upgrade, and left it running (couldn't bear the tension of watching!). Came back, and found the following error message displayed:
"Error 113: Extended ROM Update Error"
The update tool indicated that I should 'try again'. I'm currently re-charging the unit, and hoping (against hope) that this error was caused by insufficent battery charge.
-Steve
Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.
Jorgee said:
Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.
Click to expand...
Click to collapse
No luck.
I've also tried re-flashing a second time, but this time I watched it to see what happens
As the radio firmware is flashing, a message to that effect is shown on the Qtek screen. Once that is finished, the upgrade tool starts the extended ROM flash. At that time the Qtek's screen goes completely blank. The, after a minute or two, the upgrade tool reports that the extended ROM failed to upgrade.
I am assuming that normally, while flashing the extended ROM, there's a message on the phone's screen to say what's going on?
I'm also wondering whether to have a go at flashing the ROM in one of the other ways?
-Steve
I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update
Jorgee said:
I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update
Click to expand...
Click to collapse
Thanks Jorgee. Still no real success, but I think I might be getting closer.
I've tried the above (using both the original romupdate_ut.exe and MaUpgradeUt_noID.exe - same results with both).
I've tried each of the three files individually (using the ones from the shipped ROM, as downloaded above)
radio_.nbf always seems to flash ok
ms_.nbf always fails right at the start, and nothing appears on the phone's screen
nk.nbf almost worked. It started, and got up to 87% (tried this 3 times), with the update showing on both the phone screen and PC. Then it failed with error 112, leaving the '87% complete' message on the phone's screen.
Soft or hard reboots still result in us just ending up 'hung' at the boot screen.
Once again, thanks for your help so far. However, I am beginning to give up hope!
-Steve
I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks
truongia said:
I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks
Click to expand...
Click to collapse
I wish I had a solution!!! I've spent about 20 hours trying to get this thing to boot!
One question though - how did you get the 'boot option' menu up (allowing you to clear the registry etc). I might try that on mine (I had assumed that a hard reset ALWAYS cleared the registry.
Given that I was playing around with ozvga before this happened, there's a small chance that might help (though I think not; as I can't see how that would also stop the flash update working)
-Steve
Hi,
if i connect my HTC Touch HD with my computer, it's just charging, nothing more. If i go to Bootloader, there is just written Serial even if its connected.
I am using Dutty ROM since some weeks and didn't had any problems till a few days ago, the strange thing is, that i didn't change anything.
I tried it on my laptop and on my computer the one with windows vista the other one with win xp, it worked on both, but not anymoe.
i also have a problem with the camera, if i press it nothing happens it just stays in the menu. Some days ago i got a error failed to initialize camera, but no more error anymore.
In my opinion my hardware is broken somehow, i hope someone in here can tell me sth different and a solution.
And if my hardware is broken, how can flash my original rom back without an usb connection, because the warenty will be gone with a custom rom i think.
I hope someone can help me.
Kryston said:
Hi,
if i connect my HTC Touch HD with my computer, it's just charging, nothing more. If i go to Bootloader, there is just written Serial even if its connected.
I am using Dutty ROM since some weeks and didn't had any problems till a few days ago, the strange thing is, that i didn't change anything.
I tried it on my laptop and on my computer the one with windows vista the other one with win xp, it worked on both, but not anymoe.
i also have a problem with the camera, if i press it nothing happens it just stays in the menu. Some days ago i got a error failed to initialize camera, but no more error anymore.
In my opinion my hardware is broken somehow, i hope someone in here can tell me sth different and a solution.
And if my hardware is broken, how can flash my original rom back without an usb connection, because the warenty will be gone with a custom rom i think.
I hope someone can help me.
Click to expand...
Click to collapse
A hard reset will quickly tell you if it's hardware or software and you don't need usb for that. There is also an option which dictates what the phone does when connected via usb, so you might want to check that option first.
need to read & search a little more
last paragraph of this post outlines how to return to stock rom
http://forum.xda-developers.com/showpost.php?p=2710548&postcount=1
i did hardreset, but still same problem
what i also noticed, is that sometimes my display don't work, i have sound and vibrate feedback, but i see just a black display, softreset etc doesen't work somehow i have to take of the battery.
i noticed also that the usb cable is a bit broken, but it still charges the phone.
but i already saw that normal usb cable should work too, so i tried it but no change.
i guess i will try to get the stock rom again now and see what happens
well like i thought, i can't get the stock rom, because i dont have a usb connection
any more suggestions?
Kryston said:
well like i thought, i can't get the stock rom, because i dont have a usb connection
any more suggestions?
Click to expand...
Click to collapse
There is 2 methods to flashing roms. Have you tried SD card method?
1. Download ROM image you would like to use, normally named RUU_Signed.nbh, and rename it to "BLACIMG.nbh"
2. Copy BLACIMG.NBH into the root dir of your Storage Card.
3. Be sure to have at least 30% of charge.
4. Turn off your device by using the Power Button
5. Go to bootloader mode. Push and hold Vol Down + press Power button.
6. As soon as presented the message, push Power button to start flashing or Volume Down button to cancel.
7. The whole procedure will take about 3 minutes. After you finish and see the relative message, soft reset your device, you are ready.
thanks god i didn't bring the phone to shop yet xD
thank u, i will check this method i will post here if it works later
well now i have another problem
there is written upgrade rom code error please try again on bootloader, i cant turn it on anymore it gets stuck on the loading screen of the flashing progress
Kryston said:
well now i have another problem
there is written upgrade rom code error please try again on bootloader, i cant turn it on anymore it gets stuck on the loading screen of the flashing progress
Click to expand...
Click to collapse
I had this exact same problem a while back after a bad flash. What you need to do is flash carriers orginal stock rom onto device. This will be the only rom which will work. Go to wiki section on stock roms here and download your original rom and flash it. Don't worry if bottom of bootloader is blank or doesn't say 'usb', original rom will flash anyhow.
More info read this thread
i am downloading right now, hopefully it will work, i will write more infos later
thank u for your help, without you, i would be lost...
i am stuck, i get error 206 connection
i downloaded stock rom to my pc
and i'm a bit confused, my pc noticed that i pluged in the phone, my device manager showed my phone, this worked only one time, now nothing...
EDIT: in bootloader mode, serial staus doesnt switch to usb or blank, updateing usb driver doesn't work without usb connection to device, at least i didnt found sth here
i will try it on my other computer now, but i doubt it will work
EDIT2: got usb connection for some seconds, problem is my hardware of device its broken somehow, if i press on th eback of the device i am able to get usb connection, now it failed, i will give it some more tries, there was sth 294 ID error
EDIT3: seems like its the wrong rom, how can i find out which rom will work?
EDIT4: semms like i got a working rom its at 10%
EDIT5: Device working again, usb working perfectly again, dunno why, but camera still doesnt work, there happens nothing if i press on it and display turns black sometimes as before.
i flashed an O2 Rom now, from my provider.
My last question now is, what about warranty, how can i know that uspl/hsapl is fully removed from device and how to find out if device is now a case of warrnty, where can i check it? because i want a working camera again, so i think i need the warranty
Some infos:
O2 Provider ROM flashed
On Bootloader i see:
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
In my opinion its fine for warranty, but i want someone to confirm this.
And thank you alot for ur help and work in this forum =)
If you have an official HTC upgrade rom on your device you are fine for warranty. As your SPL says 1.54.0000 this means you haven't got USPL or HSPL on your device, so you're fine.
thank you very much
Hi all,
i have a problem with one device here - Orbit II.
It is stuck on booting WM with volume controls on the screen. Usually it's not a big deal and can be solver with HR or by flashing a new rom, but the problem is that i cannot get it to do a HR: white screen with warning appears but when i press send buttong(the green one) - nothing happens, it doesn't react at all.
Ok, i was thinking to flash it, but another problem appeared: i can't enter bootloader(2 softbuttons+reset), same procedure works fine on my own device but this one just reboots and no bootloader...
I'm kinda out of options now.
Any help is appreciated.
Magnus23 said:
Ok, i was thinking to flash it, but another problem appeared: i can't enter bootloader(2 softbuttons+reset), same procedure works fine on my own device but this one just reboots and no bootloader...
I'm kinda out of options now.
Any help is appreciated.
Click to expand...
Click to collapse
press & hold camera button and make soft reset...
Thank you for the answer but i as said in first post, i have tried this, the white screen with the warning appears but pressing Send button does nothing, device does not react to this, so hard reset doesn't happen.
If someone could point to me any other way to enter bootloader - i can work my way from there.
I have also tried MTTY but USB connection doesn't appear in the list(yes, i have killed the activesync processes).
which screen
1st,
2nd, radio protocol version
3rd gif splash
4th wimo load screen
And also what rom have you got on atm.
It is stuck on 4th wimo load screen.
I have no idea about the actual WN version as it's not my device, but i assume it's the original O2 rom since there is still O2 splash screen.
Magnus23 said:
It is stuck on 4th wimo load screen.
I have no idea about the actual WN version as it's not my device, but i assume it's the original O2 rom since there is still O2 splash screen.
Click to expand...
Click to collapse
o well then i take its not hard-spl'd in which case i really do not get it, i have got into bootloader at the radio version screen so i dont get this one?? Is it still covered by o2 warrenty, it is 2 yrs long so best bet go to them and see what they say...
Thats if it has no hard-spl... If not take the battery out for a day and see if that brings it back to life, stranger things have happened seen that solve quite a few problems.
Well, device is not mine, a friend asked to look at it. I don't think he got a warranty left.
Well, the thing is, its not a big deal realy, it's not bricked or anything, i just need to get into bootloader, from there i can flash hardspl and the rest from SD... i just haven't seen this thing before... unable to enter the bootloader.
Is there any way to force the device to enter bootloader? I mean other than the standart procedures of Camera+reset?
I think i've seen somewhere a CustomRUU that could do that, even with incomplete WM boot. Like send some commands to the device to enter bootloader.
Does anyone know anything like this?
Hey all,
Just a little background information:
- Hard SPL'd my phone to flash Dutty's cooked ROM.
- All of a sudden one day, the phone switched off. I tried to boot it up but it will freeze on the HTC loading screen where it displays the radio version, ROM version in red down the bottom - the phone would not go any further.
- My computer won't even recognise it when I plug in my USB.
Anyway, I figured I'd try to uninstall HSPL and start over again. I downloaded an official HTC ROM, tried to load into the bootloader and now I'm stuck.
The screen reads:
Upgrade ROM code error
Please try again
If I pull out the battery/SD card, it will load into this screen again.
What *I THINK* may be the issue is that I didn't use the original ROM SPECIFIC to my phone, i.e. WWE Asian ROM.
I've updated the ROM image on my SD card but I can't get into the original bootloader to start the uninstallation process again.
Help!
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
samsamuel said:
Ok, nice and calm, are you sure you can't get into bootloader mode?
Power off, sim and sd card out (just to be sure)
hold volume down, tap power, continue to hold volume down.
Click to expand...
Click to collapse
I can get into the bootloader just fine.
It will display the error message and I can't do anything.
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
samsamuel said:
OK, so if you can get to the 3 coloured screen, you can just flash HSPL (if it isn't still installed) and flash a new rom.
Boot to bootloader(3 coloured screen), connect to computer, run HSPL.exe
Click to expand...
Click to collapse
My computer refuses to connect to the phone.
I'll plug in my USB cable, windows will make the connection sound but the phone won't load into Windows Explorer.
What does it say by the spl? 1.42.0000? or 1.42.HSPL?
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
samsamuel said:
Actually it doesnt matter, when you hear the connection sound, thats enough, Run HSPL.exe, and if its not already installed, it should install, if it is already installed it will say 'hspl requires 1.42.000' or something.
Either way, you can then go ahead and flash a new rom.
Click to expand...
Click to collapse
No, it doesn't work.
When I run HSPL.exe, it says it can't find my phone.
I already have HSPL installed with a custom ROM.
The phone is stuffed whereby I couldn't get past the HTC logo screen - it just freezes there.
I tried uninstalling HSPL thinking this would solve my problem with no luck.
The phone boots into the bootloader with an error message that I can't seem to get around.
Ah ok, so you get the error message on the 3 coloured screen? If that is the case, then spl itself is corrupt.
I thought you got the error message when the phone tried to boot, my mistake.
Next to try then is to find the original rom that came on your phone, and flash it from sd card, and hopefully it will overwrite the spl. It must be the correct rom for your provider and region, though.
If that doesn't work, then i'm afraid all I can do is wish you best of luck.
samsamuel said:
It must be the correct rom for your provider and region, though.
Click to expand...
Click to collapse
I think this is where I went wrong.
I tried uninstalling HSPL with a ROM that wasn't from my region which is why I'm getting these errors.
Surely there's a way around this?
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
samsamuel said:
If you can find your original rom, there is a good chance you will be fine, OR you can probably try the goldcard route, however i'm not 100% so i wouldnt go handing over cash (goldcard isn't free) until you are sure.
Do you know what rom you are looking for?
Click to expand...
Click to collapse
I'm sure my phone's original rom was the WWE Asian version from Hong Kong.
I've uploaded the ROM onto my SD card but I can't get the bootloader to load it.
As stated before, I used another ROM at first and then it crashed on me.
Everytime I start the bootloader, it won't let me load the Asian ROM from scratch.
It just displays the error with no way around it.
Hmm, ok, just a couple of last thoughts then i gotta go to bed.
1 - sd card formatted fat32
2 - some people have better luck with 2gb cards than with bigger ones.
3 - Was the phone bought direct unlocked from HTC or is there a chance its provider locked? (i.e are you REALLY SURE you have the right rom)
4 - RUU_Signed.nbh coppied to sd card and renamed leoimg.nbh
Gotta go, best of luck.
ok. u are getting error in bootloader? what exacly is the error message you are getting..
Hard Reset
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
DownloadMaster said:
I had a similar problem to this and a hard reset solved the problem. Did you try a hard reset? I think its press volume up and volume down and power simultaneously.
Click to expand...
Click to collapse
Even that won't work!
Confirmed hard reset but pressing "Volume Up", then the screen blacks out immediately and nothing happens.
When I press the "power on" button, all I see is an exclamation mark for a second then a black screen.
I think the solution is for you to try flashing to HSPL again.
1. Boot to bootloader mode by pressing Vol down key and click the Power button. You should get the tri colour screen, and the word "Serial" on the bottom.
2. Plug in the USB cable to your PC. The word "Serial" should then change to "USB".
3. Run hspl.exe as administrator.
I did the same as you previously when I tried to load the SEA 1.66 ROM on my Hong Kong English phone, and recovered it by using the above steps. I had to run HSPL 3 times before it worked. The first 2 times, it would seem to work as I'd get the "We Hacked it!" message, but when I rebooted the phone to the bootloader, it still wasn't HSPL. Only on the 3rd try, did it successfully load HSPL to the bootloader.
-edit-
You can download the original Hong Kong CSL ROM from a link in this thread.
got to say, if in doubt - goldcard it!!!
what is your spl version now? 1.42.0000 or 1.42.hspl '?
only bootloader is never a problem with hspl installed.
only bootloader is no problem with original spl version as long as you have a compatible stock rom.
\I wonder whether the phone would connect to computer properly.
After plenty of reading around, I've finally fixed the issue!
It was the easiest of all fixes - all I had to do was to download the original factory ROM the phone came with (.exe file) and run the executable with the phone plugged in via USB.
Thanks to all those who have tried to help.
Hello mates,
My i-mate Jasjar doesn't start any longer. Here's how I got here. I tried to flash my jasjar with Crossbow ROM using ROMUpgradeUt.exe but it didn't do anything. So I went into the Country_ID_Error folder on the computer and executed MaUpgradeUt_noID.exe. My jasjar froze after this and everytime I restarted it just hung on the bootscreen that says i-mate.
So I tried using mamaich method using mtty and now I can't even get to the i-mate bootscreen. So nothing just happens when I try to power up the phone (I'm sure the battery isn't dead).
All I can do is just enter the bootloader mode. That is the only thing that I can do that I know.
Please suggest something. I'm lifeless without the i-mate.
Thanks and regards,
Aditya More.
i had this same issue, i task28?'d my device, whatever command that resets the flash structure, then booted into bootloader, and flashed this file:
http://rs507.rapidshare.com/files/184081773/JASJAR_WWE_11353_137_10301.zip
that should fix you up real good, hopefully.
Well thanks a lot. But it doesn't help. It gives me a connection error when everything is fine. USB is connected, ActiveSync USB connection is disallowed.
I forgot to mention, that when I task 28'd my device, nothing showed on the device. It just showed USB at the top and v2.01 at the bottom for ever, which means the task 28 wasn't probably successful or I ain't sure what.
Yeah, I had to ask you how if the above given file will work if the phone is in bootloader mode.
To fill you on more details, my phone somehow strangely starts. I'll explain how.
When the phone is switched off, and when I press the reset button, nothing actually happens, no activities can be observed.
When the phone is switched off and I connect it to the computer via USB, it shows the charging light. Now when I press the reset button with the phone connected to the USB, the charging light goes off and the USB detection sound sounds on the computer and the computer shows "USB Device not recognized". This means the phone started.
But strangely in both the above cases, none of the two lights on the phone indicate anything and display of the phone shows absolutely nothing.
The only thing I can do with the phone now is enter bootloader.
Also, since I compromised so much, is it possible that I can still flash it with WM6? Because going back to WM5 will make me feel miserable.
Thanks.
@cheapusenet:
I tried flashing with that file. It flashed successfully, but the screen is all smudged. I soft reseted the phone too (using reset+two soft keys) but it keeps displaying that same smudged screen.
Good news is it did something.
Bad new is that it didn't make the mate work.
Please help. I'm dying without the phone.
Thanks and best regards,
Aditya More.
is it possible you can get a picture of what screen its showing? I THINK it happened on mine as well, did you let it sit for 10 or so minutes? if i recall the bootscreen was all corrupted but it started into WM5 just fine.
and regarding wm6, i'd attempt to get the device working before you try and get fancy. is the device cid unlocked? mine was and thats what was causing the issues.
Originally Posted by mamaich
if you can enter bootloader - use "task 28 55aa", this would restore DOC to its original layout.
If you cannot - contact service center.
if you didnt run that exact command, it's probably a good idea.
and you could try reflashing that stock imate rom?
This is all that happens.. I have waited for 5 minutes. I'll wait for 20 minutes now.
i waited for 30 minutes.. no go..
yap it did that EXACT same thing to mine.
reflash it, i think that fixed mine.
if that doesnt work, attempt flashing some custom roms.
is it CID unlocked?
i flashed it twice.. no go..
what's CID unlocked?
CID
Read the Wiki on my sig link
cid unlock allows flashing of roms that don't match your device branding.
i don't remember what brought me back from that, i may have flashed a custom rom with the imate cid settings in it? i don't remember.
i'll post a rom that i think may have helped in a few hours, I have slow upload speed. until then, just keep tinkering.
also, you should only be flashing nk.nbf. not the ms, or radio nbfs.
http://milfweed.info/UNI_AKU3_2_WWE_IVAN_beta_4_extrom_public.rar
try that rom.
hey man.. Flashed the rom with Ranju's ROM of WM6.1.. it worked.. But I can get the phone to be turned on. i mean device turns on but I can't make or receive calls or text. Let me check the thread of that rom. Thanks a ton for your support. Really appreciate it.