Database Users

Can my SPV M600 be saved? [stuck in 3 color screen]

Latest update: http://forum.xda-developers.com/viewtopic.php?p=363228#363228
Let me first say: I am unsure if my SIM is now unlocked and if it has a CID check. Therefore I'm unsure if the info in the related topic http://forum.xda-developers.com/viewtopic.php?t=62496 applies. Therefore I'm posting this new topic.
I recently got a Orange SPV M600 which as far as I understand is a HTC Prophet. I am totally new to PDAs but wanting to use it with my T-Mobile sim and with a fair amount of computer knowledge on board decided to unlock it myself using imei-check.co.uk/m600unlock.php
I ran the program and it said the sim was succesfully unlocked. However when I tried to power on the device after that, it was stuck at the 3 color screen only displaying the values:
IPL 2.10.0001
SPL 2.10.0001
This gave me quite a scare because the device is brand new. Soft and hard reboot bring me back to the same screen. This morning I tried running the tool again and the unlocked failed giving me a message that key / imei do not match. After rebooting it now also shows the value RUU at the upper right corner of the screen.
I read some of the posts on this forum and did a little research on Google. I think I know what my next steps should be but I'm terrified to toast my M600.. I already fell in love with it! Could you guys give me feedback before I try the following?
* Download and unzip:
xda:[email protected]/Prophet/Shipped_Complete_Updates/RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID.zip
* Follow the steps on http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
Should that work?
PS: what does the RUU value mean and why did it appear after my 2nd try?
Thanks in advance guys!

Have you tried contacting IMEI-check's support?
RUU is. IIRC, radio unit upgrade and it should not have appeared.
Don't flash the rom, you might need to send it back to orange / HTC and there is no official orange downloadable rom as yet so if the device boots to 'dopod' or whatever they'll know you've messed with it. If the key does not match sounds like the unlocking has screwed your imei. Does the IMEI the app now recognises match the one you paid for the unlock for or the one on the back of the unit/ box?
Richard

IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..

MeneerPaul said:
IMEI-check support:
The unlock has nothing to do with your device problem. You say yourself that it already turned on directly to 3 color screen after you switched it off (sometimes this happens due to problems in HTC flash driver). For a firmware flash you don't need Orange. You can do this on your computer at home.
Both the soft and the hard reset bring me back to the same 3 color screen..
Click to expand...
Click to collapse
Typically helpful....
I do not think it co-incidence that you are doing a flash operation ( unlocking) and now the device will not boot. It should reboot after unlocking according to their documentation and if it went to the tri-colour screen something was amiss after the unlocking then, quite possibly becuase of it. The unlock completed succesfully the first time then?
Don't flash the dopod rom, if the IMEI now has a mis-match you may need to send it back to orange for repair / reflashing. They will be able to tell if there is a dopod rom on there and may refuse warranty - I wouldn't mention the unlocking if I were you. There is no official orange rom you can try :-(
Richard

I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?

MeneerPaul said:
I do not have a receipt for the phone.. is the ROM at least the one I should try if I do try one?
Click to expand...
Click to collapse
In the UK at least you do not need a receipt for the phone - it is based on seriel number.
http://service.htceurope.com/
Once you have tried flashing the other roms they can tell you have been flashing it and may not give warranty service, but hopefully all it really needs is a rom anyway. My warning is just in case it is not the rom that is the issue and you need to send it back.
When you run imei-check's app now what IMEI does it give for the device?
Richard

Good question, I just checked and the IMEI in their tool gives me the same one as I wrote down before the operation. It is the same as on the box and as the one I payed for to get the key for and used the first time around.

I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?

MeneerPaul said:
I hoped the flash would solve my problems and I tried flashing the M600 with the ROM mentioned above. 100% completed and all looked good until the reboot.. Again it will not go further then the tri-color screen with the exception that the SPL version has changed:
IPL 2.10.0001
SPL 2.15.0001
Anything left to try?
Click to expand...
Click to collapse
Get back to IMEI-check and ask for more help? They may claim that the unit was faulty before unlocking but if so how could the unlocker run? Or try posting at www.modaco.com to see if anyone there has any ideas.
Which country was the device supplied in? Did you check the seriel in the link I gave? If it's from the UK you could send to a friend or collegue to return under warranty without paperwork ;-)
Sorry.
Richard

Well at least we made progress, a hard reset now let's the device boot but.. after I went through the settings I pressed start and it automaticly powered off.
I then inserted my T-Mobile simcard and rebooted again to find myself in the tri-color screen. Another hard reset once again let me reboot but during the boot of Windows Windows it says 'Data crashes. Please contact your service center.'

Where in the Netherlands do you live?
I have succesfully dopotted two M600 phones and I have had one repaired by Orange, for broken speaker. They did not seem to care that I flashed it to dopod.
I might be able to help you out on this one.
send me an e-mail on [email protected]
Thanks,
Robin

O, and I unlocked both also....

hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br

chowdary said:
hi
i have got a same situation as mentioned in the first post, i recieved an spv m600 today
some body has tried to unlock it and now the phone is stuck 3 colour screen
so is there any solution for it yet?
thanks in advance
br
Click to expand...
Click to collapse
How did they try to unlock it?
Richard

hi
i couldn't speak to the guy who tried to unlock it, i spoke to his collegue and all he could say is that he tried to unlock by logs
now he couldn't tell me what did he use
i have tried to hard reset it but it comes back on that screen
:? :? :?

Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!

robincop deel 2 said:
Try to load the no id DOPOD ROM.
This one will install when the M600 is in that 3 colour screen.
I did it and it worked for me.
I tried to CID unlock with a tool that contained a specific WARNING NOT TO USE for a certain ROM version, which of course I did anyway.
The warning was correct. My M600 was stuck.
By reflashing I resolved the problem.
You can always bring it back to Orange and claim that this happened after you've let the battery go dead; you did not get a chance to charge on your 1,5 month holiday ..........
Good luck!
Click to expand...
Click to collapse
thanks for your reply
it will be very helpfull if u could give us the link to download this file
as i am new with pdas
thanks

Read the prophet forum. You will find the link there in a few seconds.
Success

after doing search this is what i found
RUU_Prophet_2151327_22113102_022021_Dopod_PDAMobizEdition_v101
please could u tell me if that is ok to flash
the other thing is i can't connect to the pc
active sync is not picking up
phone is stuck in three colour screen
and all i can c is
IPL 2.10.0001
SPL 2.10.0001
any idea for that
THANKS

you should load:
RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID

Wizard freezing at startup screen

The problem appeared today morning, while listening music using tcmp. the sound stopped suddenly, and standard animated cursor appeared over tcmp screen. i closed tcmp, and the rest of the system seemed fine, i was able to mute the phone and entered my work place. After a while i noticed the screen is off and i can not turn it on using pwr button, although green led kept blinking so the phone was operating. after a soft reset it would not go over splash screen showing IPL, SPL (which are: IPL: 1.06, SPL 1.06, GSM: 01.12.10, OS 1.6.2.4).
I've tried multiple times and still the same, only difference is that sometimes I can see the cursor and sometimes not. I can get to rgb screen and "press send to restore" as well, but that's it. I can't remember whether previously pressing a key illuminated a screen and keys, but now it doesn't. I used to have problems with screen not going black on idle since few days, but that's it. What could have happened? And if the only solution is hard reset, please tell me, could I somehow backup my contacts now? I don't have activesync here so I have to wait till I finish my work to find out..
please help anyone...
rom version : 1.6.2.4 WWE,
date : 11/15/05
radio : 01.12.10
protocol : 4.0.13.23
extrom : 1.6.2.105

That's spooky. My MDA has the same versions of IPL, SPL, GSM and OS, and this morning started misbehaving.
What's this rgb screen you can get to with the "press send to restore" option?
How do I do a hard reset (I have a backup on SD) without being able to get to the Start>Settings>System>Clear storage control panel option?

Rgb screen is a bootloader which i enter by holding cam+voicedial+commmanager butons while softreseting wizard. the other screen i mentioned i enter holding cam and voice buttons, and then pres reset. that screen says 'pres send to restore factory defaults any other key to quit' and it does hard reset if you press green button here...
my problem seems to be over for now, i managed to turn the phone on while i plugged it into a wall charger (believe me, the battery was not a problem - i don't know for how long it's ok now, but at least i made contacts backup now so that i'm ok with a hard reste if i have to...

You both have old roms and could do with upgrading them to aku2 roms. (your device will be more stable) i.e. the first number of the rom will be 2. Please dont ask me to go through how to flash a rom because there are hundreds of posts on the same topic and read the wiki - shortcut top left of the screen. You need to identify whether your device is g3 or g4 but i suspect you both have g3 chips.
Now read & read esp the wizard upgrading forum and wiki and then when you feel confident - flash your device.

mu chipset is g3 based on my ipl/spl info... i wouldn't dare to ask anyone to explain the process of flashing, i'm not that crazy. only thing i'd dare, would be to advice me what rom should i use... or a way to determine this, since i know it can't be just any rom...

banannq said:
mu chipset is g3 based on my ipl/spl info... i wouldn't dare to ask anyone to explain the process of flashing, i'm not that crazy. only thing i'd dare, would be to advice me what rom should i use... or a way to determine this, since i know it can't be just any rom...
Click to expand...
Click to collapse
Looking at your rom numbers i gather you have a t-mobile vario - is it uk or usa rom or polish - i see you live in poland.
there latest uk rom is here ftp://[email protected]/Wi...Prodigy_2210206_109_21911_TMO_UK_WWE_Ship.exe
us rom ftp://[email protected]/Wizard/Roms/Tmobile/RUU_Prodigy_2170702_217_20710_TMO_US.exe
user name xda password xda
Its prob best you sim unlock and cid unlock before you flash in case you change to a non-tmobile rom inc one of the cooked roms.
see here http://forum.xda-developers.com/showthread.php?t=249474
and read dr puttingham's tutorial http://forum.xda-developers.com/showthread.php?t=285435
and now i have given you more than enough hints
p.s. by the way remember to write down your gprs settings and mms settings to use with your new rom.

thats right, its tmobile vario, uk one. it is sim unlocked, i'm not sure about cid but it should not be a problem. thanks for the hints, it really seems more then enough;] i'll probably have to use theese, as soon i have a spare evening...
you don't have to explain me the importance of gprs settings - forcing my wiz to work in uk's o2, then in polish plusgsm, then loosing settings and doing it again finally got me into a habbit of backing every settings up ;]
and last but not least, guys, yesterday i did my first HR ;] ...

my email to faria

below is an email i sent to faria seeking his help, i also decided to post it on the forum, in cae anyone else has some ideas, and in the event the problem gets solved the information is here for someone else who needs it
"I have a problem that i would really appreciate your advice on.
So i bought a cingular/att 8125 - G3 Wizard - on ebay for $40 the listing described it as having a broken lcd screen, so i bought an lcd as well replaced it and that element of it works fine. I turn it on to see that the dumbass somehow installed a rom with the IPL of 1.01 and the SPL of 3.08.
so im assuming that is the conflict keeping it from booting up properly, i can easily access the boot loader and flash almost any rom available.
my main issue is this, from what i gather, i need to bring the IPL up to at least 2 for it to be compatable, but any rom i try to flash that acctully replaces the ipl gives me , i belive an error 300 and says the updater tool is to old, so do you know any way i can update the IPL so it works.
thank you,
Adam"

Is it CID locked? I saw that message a lot when I had mismatched SPL/IPL and the CID was locked. Try running an older version of lokiwiz, it can unlock that combination (lokiwiz2b couldn't do it, but something from around October last year could).
Then try button ROM or an OEM ROM.
$40 is not bad at all, even with a broken LCD.

thanks you for the response i actully saw that post my self, but becuase of the fact that it doesnt boot beyond the splash screen i cant run active sync to use lokwiz , unless there is a way to run it without active sync and at the bootloader.
thanks though

u could always try a hard reset commanager and voice commander and then press on button and then press send once message comes up

audiovox 5600 stuck on bootloader

I tried to downgrade my 5600 to wm2003se that was the original os and I had upgraded it to wm6 but want to go back and since I didnt make a backup of the rom I used the updater from Orange to try and downgrade it after following some instructions I saw on a website.
But now the phone just show the orange uk startup screen then goes into the bootloader I tried using the imate wm2003se update it updated successful but when I start the phone a get the imate startup screen and then it goes into the bootloader again. Another thing is that the updaters when I ran them (I reran the orange uk updater so the orange rom is now on the phone again) both show that there was no rom loaded to the phone, all the information the phone model and the other info are completely blank.
I've tried looking up how to fix it but the only solution all the sites give me I cant do cause I dont have a sd card and even if I did my computer cant read sd cards and I dont have a sd card reader either.
I'm sure your wondering about the version of my bootloader it version 1.x, sorry I cant be more specific cause the phone screen does work properly and the only way to get it to show properly most of the time is to push the end call button up and hold it there. A solution to that would appreciated as well but right now I'm more wanting a solution for the bootloader problem I'm having.

New member needs help!!

I unlocked a Cingular 8125 and went to load TNT Professional ROM. The phone kept losing communication at 99% and when I went to reload the original ROM from HTC's site, now I have NO O/S. I DO have another one, but my wife is using it until we get her a pink BlackJackII. I really like these phones, and can't believe I crashed this one! I don't have any Mini-SD cards. Any way to rebuild this thing?

Nobody has any ideas for me? I really need to get this phone running again!

Your not using Vista are you?

Most comm errors are due to weak or discharged battery,not having enough juice to complete the the flash,get it fully charged and try again,secondly,Yes! don't use winVista.
Download the official stock rom and flash to recover back.Get the phone in Bootloaders (RGB screen) hook up the phone and watch small usb appear at the bottom of the Bootloaders,if its there,run the rom to flash,it'll start to flash,but if small usb is not present than most probably its a comm fault.

I was using a Win2K machine. I had 2 batteries that were fully charged. I have a friend that will lend me his miniSD adapter and use my 1gig microSD card to get the info off my wife's phone and copy it to this one. He has a Sprint version of the AT&T Tilt. Might see if he wants to check out this site.

OK. I have access to a miniSD card now. Do I just take my wife's 8125, make a backup from it, then put the card in the bricked phone and load bootloader?

Read this thread for more specific instructions :-
http://forum.xda-developers.com/showthread.php?t=276963
But this method will only work if both the devices are already CID unlocked.Secondly,most important,both the devices shud be of same DOC Chip version,G3 or G4.If you back up a rom of G3 on a G4 device,it'll brick it and vice versa,make sure both the devices are of same DOC Chip version.

They are both G3's. I think they may even be from the same batch. If I unlock hers, won't I lose all her data?

YUP ! but first make a back up of all the personal data on her phone to your pc,for this use either 'PimBackup' or any similar back up application and than unlock it.Its necessary to have both phones CID unlock,otherwise,this method won't work.

OK, I used Lokiwiz 3beta and superCID unlocked the other one. When I run mtty, and use the r2sd all command, I get
R2SDBackup()-Download type=5
usTotalBlock= 1 sizeof(SDCARD_SIGNATRUE_TABLE)=512
I have left it sitting there for an hour and nothing else happens. Isn't it supposed to have several more lines of text scroll by? Also, I can't figure out how to get the dead one to boot to the miniSD.

ok,did you read the method carefully,the link I posted above ? you are getting it correctly.
This methods involves many steps.
Step 1.
Back up all the data on your wife's phone to your pc with 'PIMbackup',than downgrade to IPL/SPL 1.xx either through flashing 'Button's Rom 1.05 or you can even flash official stock rom Aku1 for this,when getting IPL/SPL 1.xx either way,apply lokiwiz02b and not lokiwiz 3beta to CID unlock your wife's phone,or you can use WST_4.2.2 tool also to CID unlock it,but its must to have IPL/SPL 1.xx to CID unlock in both the ways.Only after getting the phone CID unlocked,you can Backup the rom on a miniSD card.
Step 2.
After successfully back up of the rom on miniSD card,insert this card in your dead phone and get the phone into Bootloaders mode (RGB screen).
Step 3.
Run the MTTY command to back up from miniSD card.This is only possible if you already have this phone CID unlocked,otherwise it won't work.
Both the devices must be CID unlocked.
Although,I'm still not sure if it works,but there's no harm to try,may be it gets going.

Is the progress bar supposed to change back and forth from blue-green to red while flashing?

YUP ! it changes during flash,but it'll become green on 100% completion and the phone reboots.

OK. I can't get this thing to take the WizardLove ROM, can't find Button's ROM, but I am trying to load the XDAMiniS ROM now. On my third try and the SPL still says 2.25. Battery is fully charged and I get an immediate connection failure trying to load WizardLove. I really wish I could find the original Cingular ROM for this phone, not the new(er) update.

Download Cigular official stock rom from here :-
http://www.htcamerica.net/support/8125/software-downloads.html
or
http://download.america.htc.com/RUU_Wizard_225111_22511102_022511_CWS_WWE_Ship_1.exe
Check out this link for all the Roms like Buttons Rom T-mobile 2.26 etc
http://wiki.xda-developers.com/index.php?pagename=Wizard Windows Mobile 6 for newbies

I am just about ready to give up on this thing. No matter what I do, when I try to boot it up regular, it still keeps freezing up and when I try to do a hard reset, I get a format is failed error message.

Last ditch effort
Can I use WST to make a backup RUU from the working phone and flash that to the dead one? All other attempts have failed to restore this phone.

I dont think so
Men you are already doing everything!!!
Does you have mtty... try this please it may works for you let us know what happend please...
http://forum.xda-developers.com/showthread.php?t=420785 the man in this thread stucks on splash screen so read just the mtty steps.
BTW does you unlock your wife's phone... is yours unlocked too? before do it...please respond.
The hope dies at the end!!!!! we have so much to´pics about this issue... why you are runing windows 2000? nad make upgrades? or does I missunderstood? extremely recomended Win XP.

I have Vista at home, and I read where many people here say that you can't do reflashes with Vista, so I use my computer at work, which runs Win2K. I haven't unlocked the second phone, but I thought that I did the first one. That was why I went to flash it. I wonder if the unlock didn't take and that put me in this predicament.

I understand now
Maybe a mistake using windows milenium or 2000 or whatever...
So if it say format failed i cant imagine other thing that do the thing i post you... so if you got questions about clear DOC Chip ask everything...
when you already get everything in a XP machine tell us please oh just for a recomendation unplug the minisd and during the process the mtty working on some lines dont launch programs check your USB cable maybe with a little scratch and moving makes a false contact at all.