Hi there,
First I apologize about my poor English, I am Brazilian and should speak portuguese, but this is the best forum ever... so I'll try my English
My story:
Four days ago my 1,5 years old 9100 running the WM6 NTS was working perfectly, the best device I ever had. But, at night, I removed the battery to get the SIM card and then I put the battery back but did not turn on the phone. I used the SIM card in another phone during the night. I was afraid to lost it.
In the morning, I removed the battery again, put back the SIM card and then the battery. When I tried to turn it on, nothing happened, just like as if it was without any power. I was surprised, because I had fully charged the battery in the night before and before I first remove the battery, it was about 80% of power. So, I decided to try to recharge again, but there was no lights on. I left it charging for about 10 minutes and got nothing.
So, as I was leaving home, I put the 9100 in my pocket, after a few minutes I tried to turn it on again and it worked. The battery meter was showing about 80%.
Ok then… It worked well on Monday. But when I woke up yesterday morning (Tuesday), the phone seemed to have self-restarted during the night. So, I typed my password and it started working well again. I checked the battery meter and it was showing about 40% of charge. After a few minutes the phone seems to be totally dead. I tried to charge it again and after 2 hours I got nothing, it was still dead, did not turn on and there were no lights on.
Later on that day, I got a multi-meter and checked the battery tension. With the positive on my left I could check that measuring the power with the wires on the 1st “slot” and on the 3rd on, I get 3.47V. Measuring the 1st with the 4th I get 3.63V and measuring the 1st with the 5th or 6th I get 3.75V. Check what I mean at http://webtennis.rg3.com.br/qtek_9100/battery.gif.
I tried to remove the battery, then put it back and then turn it on again… It started, but in a few seconds, when was showing the OS, SPL, etc… it went off. I tried that again; it started, loaded the OS and went off. Once again I tried this, but with the power cable on, so it started but in seconds was off again.
So I thought “that might be a bug, maybe if I run the update utility it will work”. I started the phone in the bootloader mode, but before I connect the USB cable and start the RUU the 9100 went off. A few more times tring to remove the battery and starting it again, it went off and never came back again!!
I plugged the power cable on the wall and on the phone and there were no lights on, but I could feel the battery a bit warmer, just like it used to get. I left on the wall all night long and today in the morning still nothing. I removed the battery for about 30 minutes and got nothing, neither the screen with the OS, SPL, IPL…
Now I am despaired, don’t know what to do, no clues. I am in Brazil and don’t know where I can take to be repaired and have no plans to get back to Canada or Europe for the next 3 months.
Can you help me with this problem? I love my phone and want it working again.
Thanks for all your help.
Battery problem...?
It seems as thought you may be having a problem with your battery, not your phone. Try buying a battery off eBay, they are pretty cheap, and that should tell you what the problem actually is.
Or if you know anyone that has a wizard, try your battery in their device. If the problem is still appearing, then you will know that you just need a new battery.
Battery or charger ?
I agree with zakhir_n, it sounds like a battery issue not the phone. My friends MDA battery died after 2 months of use, so you can never be sure. We swapped batteries and revealed it was his battery not taking a charge.
Next check that you are using the original charger. I went away on business and grabbed the nearest charger for my 8125. Needless to say I grabbed a Motorola charger and it refused to charge the dead battery. Make sure you have the original charger, as it MUST say 1000ma or 1Amp output on the plug. The Motorola one I used was only 500ma or .5Amp and it was unable to recharge a dead 8125 (MDA) battery.
New status: WORKING
Hi there,
Thanks for all the posts.
Well, I checked my charger and it is a 1A 5V and my battery gets 100% of charge.
This is what I did:
Fully charged the battery, removed it for about 1 day an then I turned it on. Surprise!!! It was working and worked for 20 minutes and went off again e seemed to be dead.
Once more I the same thing but this time I flashed it with an official ROM. Fully charged the battery and removed for about 1 day. When I tried to turn it on, it worked as it was new.
So I flashed it with the WM6 Core 2.0n. It worked perfectly. When the battery got 80% of power, it restarted itself for several tines.
Now I bought a new battery and it is working very well, no problems till now. Guess you were right… I really had to change the battery.
Thanks for all the help and sorry about my English!!!
Regards,
Arthur
Nooooooooooooooooooooo
Hi there… Got the worst birthday present ever!!! Today I woke up and my QTek 9100 wasn’t working.
I got a new battery, when I put it on my phone it was 54% of charge. I used it till it gets 13%, then I fully charged it with my computer’s USB cable. Used the phone for 1 day and the battery was again around 80% of charge (just like the other time). I put it on “flight mode” went to sleep. When I woke up……. it was not working anymore, I put back the old battery and got nothing.
Now it is with the new battery being charged with my wall charger (1A 5V), but there is no lights on.
I already tried to run the WM5, tried a new WM6, checked the charger, replaced the battery and none of this seems to solve my problem… Do you know what more I could try? Do you know where I can send it to fix in Brazil?
I don’t know what to do… I already sent e-mails to QTek and to HTC and after 1 week got no answer…
Thanks for all the help!!!
Just over a week ago I found my battery life had become very short. A few 5 minute phone calls and it was dropping to 30%.
I charged the phone from the wall charger switched off to hopefully re-calibrate the battery.
It was then that I noticed a few hours later that the led was flashing orange and green.
Started the phone and the status was 100%. Life was still very poor so I thought as the battery was about 12 months old I may as well order a new HTC replacement.
The led would always stay on orange when charging the new battery even after an 8 hour wall charge and upon starting the phone it showed 99% charge.
A couple of days later it started behaving normally - going green and showing 100%
Last night however when putting it on charge ( 75% ) the led started flashing orange green again.
An hour later I was woken to the sound of the phone resetting itself then turning off because the battery was too low
Attempts to recharge resulted in the orange charging light coming on for about 10 seconds then turning off.
I found if I waited 20 minutes the orange light would stay solid indicating it was charging.
This morning when I turned it on the battery level was showing 100% so I hooked it up to the pc to do a backup. Backup completed then there was no orange light - battery was showing nearly empty - and in the status tab instead of Li-ion it said unknown !
Phoned Orange care and they said I had a faulty power circuit and are sending out a replacement.
I have noticed a large increase in posts recently regarding battery charging problems and phones resetting etc. and hope this helps others.
r
Andrew
Update
My replacement phone is working well and there was nothing wrong with the "old" battery.
So if your battery life suddenly drops and you haven't changed anything on your phone investigate the charging circuit.
r
Andrew
Hello everyone!
this time i've weird problem with my new gene HTC P3400i having windows 6 professional.... As my daily routine i put my phone on charging at night around 2AM and unplug the charger when i wake up around 7AM till then phone gets fully charged from 5% to 100% but one day when i woke up and unplug the charger it was only 22% i thought may be charger was unplugged so i put my phn again on charging and gone to do my work, after around 3hours when i saw the phn it was on again 22% but phn was showing charging i was curious like wat happened to phn, then switched off my cell and plugged in for charging but again after one hour when i switched it on it was on 22% :| i unplugged it and went out and saw that battery was draining very fast... 22% then 20% and so
on and withint 15min it was on 2%, i was out for around 5-6hours and my
phone was still alive with 1% charge remaining then atlast it died.. i tried to switch it on 5-6 times but it start goes to boot screen then windows logo and red service light and turns off....
end of phase 1
x-x-x-x-x-x-x-x-x-x-x-x-x
i reached home plugged phone for charging and after around 15min turned it on... now the problem begins.... when i turned it on it goes till windows logo with red light and switch off on its own... i again tried switching it on with charger still plugged but it doesnt respond i tried 10-15 times but of no use... i left it there for a while and again swithced it on again the whole process started till windows logo and red light and switch off... then again no response.... i thought may be battery died(well i dont think coz suddenly battery cant die on
its own when it was giving stamina for 1day for a 2year Old GENE).. so i went to buy new battery and switched it on and it worked like as usual but i noticed that battery was draining very fast in front of my eyes.. i plugged in for charging and it was charging fine when it was 100% i unplugged the charger and suddenly i saw that charging meter went to 89% :| :| i tried plugging it again and again unplugging but this time 77% :| i thought may be there is a problem with battery itself so replaced my batery with new one and again plugged it in phone and switched on this time i thought it is fine and plugged it in for charging but again the same problem when i unplugged charging meter went to 90% and subsequently battery drainage... :|
and yeah one more thing i noticed is when i plugged charger without battery the service light shows red light blinking very very fast however with normal phone it should be like call, end buttton and amber light shows up for one time and gone....
Can anybody help me out with this ... please help me this time :| :|
charging problem
hi buddy
this problem because of your charger either u r using a duplicate charger or another charger having different frequency..
all u have to do first bring the charge of your battery to zero and then use a original charger its temporary problem i have also met this thing 3 or 4 times ... don't panic it will be resolved...
enjoyyyy
Hi All,
I bought a replacement battery for my SG2 for longer battery life from M0bilefun, I inserted the new battery into the phone and left it to charge as their was no power but i got this grey battery icon come up every 10-20sec with a circle in the middle, thought it needed a full charge so i left it over night on charge but still the battery has no power, so thinking it must be a bad batch or something i have replaced it back with my genuine battery which I had around 70% charge left and now the exact same issue, the phone refuses to start and this stupid grey icon and that's all i get
the charger is plugged into the mains on a Belkin Pro AV surge protector extension cable.
any help or advice would be appreciated?
PS: reading the battery packaging it only comes with 6 month warranty which cannot be good otherwise it would have come with longer warranty - i wish i had known that.
a5ian300zx
Forgot to mention that I have tried doing a Hard Reset (power+volume down + home button) but nothing happens at all.
also i have the latest version of CriskeloRom v14 installed
a5ian300zx
this is weird hot swapping the batteries around with the Andida and samsung it seem to work now with the andida battery, I will give it a full charge and see how it goes.
a5ian300zx
Please tell us how you fix it, for those people having the same issue
Hi,
I just swapped the battery over to the samsung one and then back to the Andida and seems to have resolved itself, but the battery life seems to decrease quite fast i fully charged it at 10am today and im one 55% with only one 5 min call made to day at 3g/data off, wifi on. and i used the wifi for around 20min.
but i will see in the next week or so, to let it wear in after few charges.
a5ian300zx
Dear a5ian300zx, my phone diad and it did not worked at all after installing Andida Battery 2000mAh. Ckeckout my new thread
http://forum.xda-developers.com/showthread.php?p=17076763
I took my phone to Samsung Service Center. The technician told me that the battery sensor indicator chip is damaged in the main-board and need to be replaced.
you might have the same problem. **** Andida Company, we have to sue them for dmanging our SGS2
Finally receieved my Nexus 4 after almost 2 months waiting, but not really enjoying it right now.
Received it yesterday, unpacked it and I couldn't turn on the phone. So I've connected the cable into the charger and a light showed up.. After 30 min I saw a battery icon and after 1 hour I could turn up the phone.
When turned on, it showed 3% battery, so I let it charge for about 5 hours. While charging I've noticed something strange.. it was charging very slow. After 4h of charging it was showing just 16% battery and 1h later it was suddenly at 70%. After it got till 99% I unplugged the charger and tried to use the phone.
Everything worked till I wanted to restart it. The phone doesn't want to start up! Pressing the powerbutton for 20-30 seconds.. nothing happens. Tried the volume button combination.. nothing. Plugged it into my PC and after 10 min the battery icon showed up?! The battery was at 0%! The battery went from 99% to 0% just by turning it off!
I've let the phone charge again, this time the whole night (7 hours).. It was fully charged at 100%. I disconnected the charger and turned off the phone.. and again: a black screen.
I've Googled and searched everywhere but couldn't find 1 thing.. what could be the problem of this? How can my phone go from 100% to 0% by turning it off?
I have no idea what is going on but you need to contact google asap, they'll send a replacement and hopefully the new one isn't a dud.
If you want to try playing with it, plug the phone into a different charger with a different cable, let it charge overnight/12hrs and give it another shot it could be a bad cable/charger (to be honest I think this is a long shot.)
Really sounds like a hardware problem.
Your only option is RMA.