Activesync works 1-way Only! - 8525, TyTN, MDA Vario II, JasJam General

I'd appreciate any help. My Hermes has started to sync only one way - from PPC to PC. I believe that the issue is with the PC as a recent hard reset has not resolved the problem. Was working fine until recently.
Nothing of use when Googled so will try looking at the PC and re-installing AS etc. Any ideas out there?
Regards

reinstalling ac rarely works unless one manualy remove the reg's using regedit
on the pc

Rudegar said:
reinstalling ac rarely works unless one manualy remove the reg's using regedit
on the pc
Click to expand...
Click to collapse
The problem is still here. I have re-installed AS and also hard-reset my device. Nearly all contacts and most calendar appointments have synchronised yet some (the same as before) simply will not sync at all. They are quite OK on my PC in Outlook 2003 but will not transfer over to the Hermes at all.
If I make a change to the contacts and appointments, the ones that will not sync, on the PC in Outlook then AS notes the change and correctly synchronises - they just never appear on my device. I am not at all sure what to check next. It is as though either AS is ignoring the particular contacts and appointments (even though it has seen the change) or the PPC will not display them.
Edit - I have now found LOTS of others that have this problem. The issue has not been resolved in posts that I have found back to 2006!

Related

ActivSync 3.7.1 Problems

Hi
I have upgraded to Activsync 3.7.1 and although the sync works between Outlook and PPC I cannot explore the PPC either using explore on the ActivSync menu or My Computer My Device.
I am trying to install TomTom 2 Maps to my SD card and it is not being regionised.
I have uninstalled and reinstalled and still getting the same. Any anyone else experienced this? I would be very grateful for any ideas on how to sort this.
Many thanks
Matt
An update
I preformed a hard resent on the device and still I cannot explore the PPC. HELP PLEASE.
Matt
So no problems before
So if I understand it right, You didn't had any problems before the upgrade to 3.7.1
That is correct, worked fine.
Make sure you've got all explorer windows closed before syncing.
If you have a previous window open, before syncing none of the windows will display anything - you need to sync and then open explorer
That is strange
I don't have to close any window.
OK. so if you place the machine into the craddle, you won't get the message connecting to.. is that right?
Hi
I do also have a problem with active sync 3.7.1 when I want to sync anything on my PC with my XDA.
I can only explore my device if I don't select contact, mail or something, otherwise my XDA crashes and I do have to do a soft-reset.
Try to have your partnership without any syncronisation... even if it bothers me a lot, I can currently live without syncronisation... hopefully I find the time to investigate this issue.
Does anybody has the same expierence ????
I don't want to do it with try-and-error...
What are your connection settings
Are all the three boxes ticket under connection settings? ( under active sync)
i seem to recall that zonealarm need to let some program get access before i can sync
other software firewall may require the same thing
including windows internal firewall
It worked before with older version so
If it worked fine with the older version, then it must be about settings within the new version (Igues)
When you installed the new version of activ sync, did you also altablish a new full partnership?
activesync hangs @ 91%
been doing wuite a bit of work on both the phone and laptop... no complaints at all.. but this morning AS didnt work.. so i uninstalled and reinstalled it again.. hoping that itd get back to place.. but while installing from CD or HD it stops @ 91%. says wceusbsh.cab file is not being read..! took it to the system administrator.. removed all entries from registry... and modified the evnt viewer as well.. everythng in vain..
the last retort is to take the back up of my comp.. and reinstall OS.. but is there anything i can do to avoid it..?
cherish

Problems syncing with two PCs using Activesync 4.1

Hi all
I have a UK T-Mobile Vario with no modified ROMs or anything like that. I am having problems syncing with two computers using Activesync 4.1.
I'm not experiencing any of the usual AS problems, I can connect to both computers by USB or IR without problems. I don't have any firewalls other than the built-in XP firewall, and they have been disabled for the Vario connection on both computers.
From "out of the box", I set up a partnership with my home computer without problems. I then did the same with my work computer. However, when I returned home, Activesync did not recognise the device as one with which it had a partnership and started the setup wizard again. I had to go through the whole process again... then the same thing happened when I returned to work!
It's very frustrating because it takes so long to set up new partnerships, and I can't be confident that it is properly merging what has changed on the Vario with what is on the PCs.
If no-one has any better ideas I guess I will have to do a hard reset and reinstall AS on both PCs, but I'd rather it didn't come to that!
Thanks in advance
Did you resolve this problem? I have been fighting with my new 8125 to try and get it to sync with my computer at home and my computer at work. It just won't share the same partnership and you can only setup contacts and calendar with one of the partnerships. I have tried deleting the mobile devices from active sync on both computers and removing them from the sync configuration on the mobile device and starting again with no luck.
It tells me this "Your Pocket PC is already set up to synchronize with another computer (Windows PC). Please enter a name that will help you easily distinguish this computer from your other computer (Windows PC). " But if I name it something else I can only sync contacts and calendar with one of the partnerships. Very annoying.
I'm wondering if anyone has gotten the contacts and calendar to sync with 2 different computers (without configuration changes each time you sync). I had a PocketPC before (not a phone) and had no problems doing this.
This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.
Does this mean you can successfully sync your contacts and calendar with 2 computers? Does it show just one item in the sync application on your mobile device?
I'm not sure if this will help you, but I have both my machines, the Universal and Wizard syncing with my work laptop and my home PC without any problems.
The Wizard is syncing Calendar, Tasks and Contacts with both machines...
impaler said:
This may not be what you want to hear, but I resolved the problem by uninstalling Activesync from both computers and doing a hard reset on the Vario at the same time. When everything was reinstalled it started working as it should. When doing the hard reset I also installed an updated ROM from T-Mobile for my device, so I cannot say with total certainty whether it was the reset or the new ROM that actually corrected the problem.
Click to expand...
Click to collapse
Ditto for me. I did a hard reset on my 8125, and reinstalled ActiveSync on comps. Original ROM, updated radio ROM only. Works like a champ syncing with 2 PCs.
That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?
thomii said:
That is good to hear that other people got it working.
Did you do any tricks to get this to work? Or did ActiveSync prompt you to create a multiple computer partnership?
What version of ROM do you have? I have 1.8.11.1 WWE and radio 01.09.11. I'm wondering what else is out there and I have heard about a 2.8.7.102 version, but it is prerelease.
Do you have ActiveSync 4.1 and Windows Mobile 5.0?
Click to expand...
Click to collapse
I didn't do any tricks - Activesync on your mobile is happy to have two partnerships at once. I'm also using AS 4.1 and WM 2005.
no luck yet
Well I did a hard reset on my device and reinstalled active sync on both of my computers and still no luck. Very frustrating. It still tells me that my pocket pc is already set up to synchronize with another computer and I need to name it something to distinguish it from the other computer. I do this and call it "Home" and then I can't click on Contacts or Calendar b/c it says that it is already synchronizing with my other computer. It says I can turn it on after, but only after I clear the check box for the other computer and try again.
Maybe now I'll look into updating the ROM, but I didn't really want to do this b/c I'm not sure if I want to keep the device if I can't get this to work. Maybe I'll try calling Microsoft although I've already tried and gotten three different phone numbers of people to talk to and when I had called they weren't in the office at the time. So I tried searching some more and trying some different things and came across this great forum!
I wonder if my problem is because my 2 computers are synchronizing with different exchange servers. I did read this:
"If you want to sync your Pocket PC or Smartphone with 2 PCs with Outlook and the 2 PCs are both synchronizing with different Exchange servers, you need to use a registry editor on the mobile device and set the following key:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\EnableNonLocalCrossPollination] = (DWORD) 1
Source: http://www.pocketpcfaq.com/faqs/activesync/tshoot-as4x.htm
I wanted to try this but haven't found a free registry editor that works yet. I'll do this before the ROM.
FIXED
Changing EnableNonLocalCrossPollination fixed the problem.
I should have just tried that from the start. I paid the $20 for the Vidya Pocket Registry Editor 1.0.5 and changed the registry and now I can pick contacts for both home and work connections. Now to fix the problem of sync freeze

Activesync error

Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.

FIXED: ActiveSync Trouble - won't connect

Today my ActiveSync connection stopped working.
It tries to connect for a while then it comes up with "ActiveSync cannot connect to the Windows Mobile powered device. ..."
WM5torage works, so does pinging the Wizard.
Things I tried:
-Using the repair option from Active Sync setup
-Reverting the Wizard to a 3 day old backup made with SPB
Nothing worked :-(
What else (other than a hard reset) could I try?
See below for solution. And don't touch the notification queue if you don't know what you're doing
check if you firewall is blocking the activesync connection
if this is not the case ... good luck
try reinstalling activesync..
or get the latest one..
Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Activesync gone mad
I am having the same problem with activesync not actually syncing my contacts and calender despite making all the noises I usually associate with a successful sync. My contacts are not updated and my calender has none of the appointments from outlook uploaded to it.
I have done a soft reset. a hard reset, gone back to activesync 4.2 and nothing works. I have also tried the usb switch that is mentioned elsewhere and no joy. I have other ppc's running PPC2003 and these are fine and update almost immediately, its only my xda mini s that is being a sod. I never had a problem before activesync 4 and several other machines before the mini s. I should also mention that my outlook files are fine and work on all other machines.
It is bad business that the world is becoming dependant on such bad software as this. It is not progress to make things worse and Mr Gates should be held to task for the problems caused from forcing us onto unreliable software in the name of progress. I was happy enough on activesync 3.8 and WM2003 and never had problems.
Please, Please someone give me an answer before hammer and xda meet in heated discussion.
I have the same problem with my MDA and both my PC and Laptop. I have been trying to resolve this problem for months. It is unbelievable that it is so hard to resolve this issue. I have been posting on this forum and on others and still am looking for a resolution. Maybe someday, someone will resolve this issue. Thanks for your postings and help in trying to resolve this issue. Frustrated beyond belief.
Sorry, this did not work either: Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect
Update to previous
Just an update. I have tried this on another machine using the pst file from my machine and it syncs fine. Clearly, there is some problem on my machine with my software.
I have also removed outlook and reinstalled it. Also removed all profiles on main machine. At present, my calendar will sync but my contacts will not. Outlook tests say there is nothing wrong. Short of a complete software install I can not see another way to cure this other than the big hammer.
Go figure.
p.s.
If I had a hammer and Mr Gates was in front of me I would not be held responsible for my actions.
I found a corporate firewall that was preventing sync, I have to shut down the service and then it worked. Strangly, it would sync over bluetooth without stopping the service. A bit OT, but I can't seem to browse while synced. It asks for proxy info which I type in but it says bad user name/password. I KNOW I'm putting in the right proxy info (it defaulted it from my PC which browses fine) and correct user name/pw/domain. Any ideas?
FIXED
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
shadow# said:
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
Click to expand...
Click to collapse
1. What is the purpose of the Notification queue?
2.What does it have to do with ActiveSync connectivity?
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
asctony said:
1. What is the purpose of the Notification queue?
Manages the Operating System's list of scheduled actions.
2.What does it have to do with ActiveSync connectivity?
Still have no idea of how to get this back inot Notification queue.
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
Click to expand...
Click to collapse
Still looking for some help on this.
check this solution:
http://forum.xda-developers.com/showthread.php?t=271174&highlight=activesync
Is this related to the inability to pass-through browse while on activesync? I am able to sync fine, but when I try to browse I get an error saying bad proxy info (which I've check 1000 times). Or sometimes when I'm messing around with the settings I get a "lost connection" message rather than the invalid login/password. So frustrating! Will switching to the serial type of connection help me?
ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

sync contact list without outlook

hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
ahsin said:
hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
Click to expand...
Click to collapse
Because or requirements at my job, we don't use Outlook. We use SyncML to sync contacts and calendar events with our internal server. Really nice being able to sync without hooking ot a computer and anyplace you have GPRS / WiFi access.
Here's a post where I put some info and links about it:
http://forum.xda-developers.com/showpost.php?p=1159992&postcount=4
i need an exactly same like palm desktop to sync my contact and calender when sync with usb cable
zzzzzzzzzzzz
any 1 have third party software that can sync contact to desktop to view and edit??
i have try uninstall outlook 2003 and activesync 4.5 many time, and the result remain the same
I have had the ActiveSync problem since 10/2006 and have not found a resolution yet. I have posted on this forum, tried all suggestions and tried everything except a Hard Reset. I still cannot get my Desktop or Laptop to recognize my MDA via ActiveSync even though my Desktop and Laptop recognize my MDA. I have asked for 3rd party software to update my Outlook address book and calendar and have not found anything. I have even asked if there is software to update/change the MDA PIM.VOL file via a desktop or laptop. Still no luck. I have researched this out and checked all possible sites. NO LUCK. I still have not given up. I continue to look daily for a solution other than a Hard Reset.
So, you are not alone. There are many of us out there. ActiveSync is a very poor application. Maybe someday we will find something to use instead of AS. The only think that is missing in the AS is the last 'S'.
Hey friends,
I dont know if this reply is useful for you. I am so new to this forum. I am using a Motorola Mpx220, but gonna get my Cingular 8125 within a couple of days. Anyways, when I was syncing my Mpx, I had the same problem. The solution I found out was(after a long research), while the phone is still connected to the computer, go to Start -> Accessories -> Modem link. In that "USB" connection, make it active and then deactivate. As soon as you do this your active sync will detect the phone and it will sync smoothly.
I have no idea why is it happening like this nor I dont know if it works with MDA coz my Mpx220 is running on WM 2003 SE. I can only check WM 5 after I get my 8125. If this reply help you guys in anyways, please let me know.
Thanks mates.....
Jish
So there is no third party "phone manager" like for example Oxygen Phone Manager for Symbian phones ?
Contacts backup without outlook
Try " Jeyo Mobile Companion" . Google for it. It can save the contacts + call log as well as SMS on your comp. You can restore/ update the it any time It doesnt sync though. Just use it for back up purposes. Very hand. You still need to connect that phone to the comp. and AS to recognize your device.
Trust this helps
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
asctony said:
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
Click to expand...
Click to collapse
asctony,
AFAIK, you still need AS to connect the PPC to any PC ( I cud be wrong). What you can do is to set AS not to sync your contacts and others and use another 3p software to update / modify contatcts. The prog - Jeyo mobile companion does just that + back up your SMS too. Which is very crucial, in many cases as they cannot be backed up through the regular way.

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