Database Users

MDA Vario - Worst phone ever or just needs flashing??

Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks

Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).

Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something

Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit

Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week

That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!

hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.

_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening

P3600 buttons not working anymore

Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
Hi, I dont know what happened to your buddy, have you recently installed third party software? Anyway you can do an hard reset via the control panel under setting|system|
Hope this helps
[email protected]

Hi all,
OK I did a hard reset but it didn't work. Still no go :-(
The black coating is also peeling off. What a nice device.

mine just packed up too

more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man

Trinity working well ..
KamaL said:
more and more bugs are showing up every day passes... I somehow knew It would happen.. I don't think I'll take the risk of buying a p3600 through import without warranty after reading all these problems..
Good luck man
Click to expand...
Click to collapse
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.

alvinlim28 said:
While I dare not say my Trinity will be problem free, so far it has served me well. Everything is working as it should and the internal GPS has been enabled without a single problem. I'm on the test ROM (AKU3.3) and so far the performance is much better than my old Dopod 838 Pro (Hermes).
So far I have been very impressed with HTC built devices. A friend of mine's Dopod 838pro (Hermes) went into the pool accidentally, and it refuse to boot. After 3 days of intensive 'drying' it finally came back to life and it is working problem free until now.
Click to expand...
Click to collapse
Hehe, good to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..

KamaL said:
Hehe, hood to hear that....
I'm personally considering the hermes (TYTN) myself, because it's available here with warranty.. I hope the new ROM with AKU3.3 will improve it..
Click to expand...
Click to collapse
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)

alvinlim28 said:
My personal advise to you would be to test the 3G call on that device before you buy it. The only advantage the Tytn has over Trinity is:
1) Flash light & Macro Picture
2) Keyboard
3) Additional hard button (Messaging, IE, 3G call)
Click to expand...
Click to collapse
The main reason I'm considering it is that i can buy it from here in israel with warranty, I don't wanna risk buying the trinity abroad.
I don't really care about 3G calls, I never use it, but 3G internet speeds aren't bad
the keyboard seems a big advantage over the trinity. The main advantage of the trinity is the small and pocket form factor, but unfortunately I can have it only by importing it

olfgti said:
Hi!
Since yesterday my ok, windows, on and off hook and -- buttons aren't working anymore. The button in the middle and the cursor are still ok. Any ideas?
Due to the fact that the "--" (left and right) are not working I can't even do a hard reset.
Oliver
Click to expand...
Click to collapse
did you get/find a fix?

drewy said:
did you get/find a fix?
Click to expand...
Click to collapse
No. It's @ HTC since 2 weeks
olfgti

ok cheers, if it's any help they have repaired mine twice for this issue. Originally it went in for the peeling paint, but while they had it the buttons failed the test so were replaced. Then when they bodged the repair and it went back again, again the buttons failed the test and they replaced again.
Then when I get the phone back...the buttons don't work! Incidently before they started repairing the phone I never had a problem with the buttons

Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101

My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.

Baxter said:
My D-pad select, down, right and OK have been getting steadily worse requiring more pressure to use. Mine isn't software related. Just sent it back today asking for the black peeling issue to be repaired as well.
I held out as long as I could hoping that any issues had been resolved by HTC. I'll post when I get it back.
Click to expand...
Click to collapse
did u get it back? my keys also stopped working..windows + ok + up key.
should i contact htc or e-tailer?

You will probably have to get return authorization through your retailer.
It's been about 2-1/2 weeks and no word from HTC. I emailed them today. I will be sure to post when I get it back regarding GPS Rom and peeling.

Just got it back - all pretty again. They replaced the bezel and switch board. Still has old rom but I am happy.

lobo0987 said:
Hi!
I know that this thread is quite old but I prefer to post in this thread rather than opening a new one (sorry if I am not doing well but I am new at the community )
Yesterday I was working on a P3600 and suddenly all buttons stop working. The irDA also did not work. I have left the phone all the night without the battery (I really don't know what I was trying to achieve ), and this morning the buttons (and the irDa) did not work yet. Now, after a hard reset, it seems that all is working as it should.
My questions are, why after a hard reset? (it seems to point out a software issue); is this problem related to the touch screen problem I've been reading about in the forum? (perhaps the cause is the same); and finally, is it likely to appear again?
Thanks in advance
ROM version: 1.15.412.2 10/23/06 (original one)
Radio version: 1.20.00.11
ExtROM version: 1.15.412.101
Click to expand...
Click to collapse
I've had the exact same thing happen twice now. Everything is going along fine and then suddenly all the keys stop working until I do a hard reset. The touch screen keeps going as normal. I haven't tested the IRDA but it appears that USB and active sync don't want to go either. A hard reset solves the problem but then I have to reinstall things which is annoying.
There must be other people out there with this problem. Has anyone come up with a solution?

I don't think, that there will be a fix...seems like a hardware problem to me.
I have nearly the same....the red and the green call buttons don't work properly!

For me they work immediately after a soft reset and then stop again within about 30 seconds. Hardware or software? it would appear to be software but I had the same issue using the official T-Mobile WM5 and still umder Black Satin WM6.....
think I'll flash back to official ROM and take it into the shop tomorrow!

Vogue is locking up

My Vogue is only about 3 months old, but is already showing signs of age. Recently, when ever I try to access Messaging, it locks up, as in nothing works. I'm currently waiting for the battery to die down and see if that helps. Also, I have yet to have been able to get to Haret to boot into Android, so has anyone else had a similar issue? If I can avoid it, I would not like to flash the ROM on the phone. I'm using the Official Alltel 6.1 ROM.

Try SK Tools
http://www.s-k-tools.com/index.html?sktools/m_feat.html
Or Memmaid
http://www.dinarsoft.com/memmaid/
If all else fails then try a hard reset.

Landon4576 said:
My Vogue is only about 3 months old, but is already showing signs of age. Recently, when ever I try to access Messaging, it locks up, as in nothing works. I'm currently waiting for the battery to die down and see if that helps. Also, I have yet to have been able to get to Haret to boot into Android, so has anyone else had a similar issue? If I can avoid it, I would not like to flash the ROM on the phone. I'm using the Official Alltel 6.1 ROM.
Click to expand...
Click to collapse
Man, I know you prolly got a lot of stuff saved on there but you would be so much happier with a custom ROM! and if you dont like the Manilla then check out Conflippers last HTC home ROM. its still much faster than the stock Alltel ROM. Especially if you change the PagePool to 24 before you flash. His HTC Home Rom is in the 2nd post on this thread.
http://forum.ppcgeeks.com/showthread.php?t=33359
And heres a really good way to back up your info.
http://forum.xda-developers.com/showthread.php?t=299705&highlight=PIM+Backup

Working on it
Trying to use Memmaid, as soon as my machine recognizes that the phone is connected.

Nope, ActiveSync cannot even reach the device, so there's no way to Flash it or install Memmaid. So, Im out of options, except for the whole "brick" option.

Landon4576 said:
Nope, ActiveSync cannot even reach the device, so there's no way to Flash it or install Memmaid. So, Im out of options, except for the whole "brick" option.
Click to expand...
Click to collapse
Will it not go into bootloader? you can flash from that screen. In fact its reccomended.
Also you can hard restart you phone by holding the "send" and "end" keys then poking your stylus reset button.

Well this is just great
yearn said:
Will it not go into bootloader? you can flash from that screen. In fact its reccomended.
Also you can hard restart you phone by holding the "send" and "end" keys then poking your stylus reset button.
Click to expand...
Click to collapse
Funny Story about that. Those ignorant twats at Alltel told me this was a soft reset, not wanting to appear arrogant and rude, I did it, this was over the phone, and she then wanted me to add extras to my plan. Also is there any way I can get old programs to show up from my SD card?

Clockwork like problems with Services.exe

Recently my HD has developed an annoying little fault. I'v done a search and a few people had this fault but there were no real replys.
After i power on my HD or do a soft reset, within 15 minutes without fail, services.exe will crash. No matter what i do with the phone, even if i switch it on and let it idle.
I'v removed just about every program on the phone and been through HD tweak and no joy...
The crash doesn't seem to affect how the phone runs, i just wanted to see if there was a known solution i'd missed or at least know if i should be worrying about this process crash if it performs a useful function to the phone.
Many thanks guys!

Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.

tkolev said:
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
Click to expand...
Click to collapse
I wanted to try to avoid hard resetting. I have un-installed just about every program on there, certainly anything that could cause this that i can think of.

Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...

I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in connection to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone

[email protected] said:
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in conuction to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
Click to expand...
Click to collapse
From browsing on here there are a few people with this issue with services.exe so we are not alone.
I've just done about 4 hard resets trying differeny suggestions from previous threads and nothing worked. Really annoying as surely since im using stock ROM and even after a hard reset it's doing it, it has to mean there is a glitch with the core software.
As for orange maps... my HD from Orange didn't come with any mapping software i i just downloaded a googlemaps cab.

Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some trialware software/extension which is expiring of it's free trial and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Freypal said:
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
Click to expand...
Click to collapse

crajee said:
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some software/extension which is expiring and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Click to expand...
Click to collapse
Mmm interesting, I am on a stock 1.19.61.1 WWE (11/25/08) Orange ROM yes. If this is true then i guess it gives me a good excuse to flash a cooked ROM. Been toying with the idea...
I take it after your mate flashed a new ROM the problem disappeared?

Yes, but he was not tied to Orange network..
Some ppl have reported connectivity probs with orange with custom ROM and some have not. Your mileage might vary.
If doesn't work you can always go back to Stock Orange ROM.
BTW I heard this is one of the s'kiest ROM

If you want Orange Maps you can have it free for normal version, just make sure you have a data package and just text:
Orange Maps to 247

I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.

tkolev said:
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
Click to expand...
Click to collapse
As long as the returning isn't involved with lack of screen or input to the screen (touch pad not working) then you are alright? My personal dread would be flashing the phone have it working great for months then something goes wrong only to find out you cannot revert it then you have no come back at all.

Well - with your screen not working you can still flash a new ROM if you know the procedure. There is no touch input involved in the procedure, so you should be fine with it and you can alway claim that you had to hard reset (the phone after flashing will appear like after hard reset - time/date not set etc.) before returning for repair because of the corporate information stored in it.
Still everyone should be aware that flashing the ROM and/or SPL can void the warranty and decide for themselves.

So what is the deal with returns?
I have Orange care insurance on my contract and in the past with other handsets if i've had a problem i've just sent it off and had a new handset the following day by courrier.
If i was to flash a cooked rom and then have the screen smashed. It would be a replacement under insurance, not warranty so i would still be sent a replacement handset and i guess that would be the end of it ?

MMS not sent, then SD card vanishes, NOW it doesn't take my password!

Last night i took a photo then attempted to send it to a friend (MMS) - surprise surprise the phone made no effort to send it and it sat in the Outbox. I deleted the message and re-created it then attempted to re-send... again... didn't even try to send it.
So i created the message again... but this time, it couldn't find any of my photos... which I thought was odd... so i try to load Resco File Explorer - and it complains that it can't find the program (installed to SD card).
So it seems that magically I have no SD card any more (fwiw: i'm using a 16GB Sandisk one).
So, thinking the phone is just spazzing out, i reboot it.... and now it won't even f***ing recognise my password!
I'm being pretty patient with this phone as i've loved it up until recently... but if i'm honest - i'm starting to grow weary of it now!
If anyone has any thoughts on what might have caused the above - i'd appreciate it!
Thanks

Don't know what has caused it but, if you have your data backed up, I would go for a hard reset and take it from there.
Incidentally what version ROM are you running?
WB

I'm using the stock UK T-Mobile 1.43 ROM
UPDATE: I've left the battery out for an hour or so and also performed several soft resets........ and now, the "unlock" button does nothing! No confirmation of a wrong password... just........ nothing!
So ****ing pissed off!

Pooper,
You say you have done several soft resets. Have you tried the hard reset I suggested earlier (different procedure to soft reset)?
If you try that and it doesn't work then take the easy way out and return/exchange the device as faulty.
Alternatively, if you get it up and running and are not precious about the T-Mobile rom, then flash to another rom (the stock 1.48 is a good start) and take it from there.
Just in case you do have a dodgy device I would start by returning it if the hard reset does not work.
Keep us posted on how you get on.
Cheers
WB

On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?

Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
Sometimes hard resets do resolve strange issues. Soft reseting is a way of life in the winmobile world.
The dilemma people have at the moment is that because there are so many reports of issues and variable manufacturing quality in these devices and they are all under warranty, it makes sense to play safe and send the device back if all sensible and warranty friendly measures to resolve problems have failed.
Must admit I would be really cheesed off if I happened to have a faulty device on my hands, due to manufacturing errors, which the manufacturer would not accept back because I had tried solutions to resolve problems that they considered not to be warranty friendly. Definitely would not be happy after having spent £500 on a device.
Regrettably, therefore, this is why the most common recommendation at the moment is to send a device back. Not good but sensible and pragmatic.
WB

Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"

samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc,
Click to expand...
Click to collapse
Not really.... a SOFT reset is like restarting you PC (i.e. your programmes, settings, personal saves etc. are all preserved); a HARD reset is more like reformatting your computer that has an ability to self install Windows when the format is done... (i.e. you lose all personal files etc.).
A hard reset is far more taxing than a soft one. Last option for me everytime!

oliie said:
A hard reset is far more taxing than a soft one. Last option for me everytime!
Click to expand...
Click to collapse
I very rarely have to do a hard reset with my Diamond (only after upgrading the rom), although I have to do several soft resets a day due to my tinkering!
I hear you Wacky Banana - £500 device that did this and I'd be a bit miffed too!

samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
Click to expand...
Click to collapse
Hi! Indeed, I couldn't agree more with you. I have bought my HD2 two weeks ago (as well as my brother and my dad about a month ago) and none of us has a any problems whatsoever and actually this is my first post after I have bought the device.
I am reading this forum everyday and I contribute wherever I can to help people out (not so much here, so forgive me ).
I have came to the conclusion that either the branded units are of lower quality than the unbranded ones ( a bit unlikely) or the branded ones are full of software bugs by not so good operators tweaking (most likely)...
cheers

Hehe, i knew i'd wake up to howls of anger and derision re: my hard reset comment.
The actualities of the process aside, the comparison I was trying to make was that if you have a problem on your PC, sometimes logging off and back on will fix it, whilst other times a reboot is required. (Yes, I know, a reboot is usualy the first stop because it only takes a minute or so, and there's no resetting to do, but bear with me)
In many circumstances I would equate a soft reset to logging off, in that it doesn't always solve a problem. Sure, it solves many small problems, but for larger probs theres nothing like a hard reset and start over. Planned ahead, and assuming you have all the apps you regularly use in a handy spot, and your data backed up, a hard reset need only take 10-20 minutes, if that.
Suppose it serves me right for trying to mix up similies at 3am.

Your problem sending MMS's is probably to do with winmo getting the settings for T-Mobile slightly wrong.
Go to start->settings->menu->all settings->connections->connections->manage existing connections
edit the active connection and untick the box where it uses a proxy.
This is common to all winmo devices that automatically setup connections for T-Mobile.