Unable to connect to Wi-Fi - Mogul, XV6800 General

I've searched and cannot find any answer.
My ppc-6800 connected to my home Wi-Fi network flawlessly when I first got my phone 3 weeks ago.
I travel internationally, so installed SKYPE. Did one quick test call, heard my phone ring, then disconnected.
When I traveled out of the country, connected to hotel wi-fi and tried to call. You guessed it, no audio. Searched and problem well documented. OK. Removed SKYPE and then phone would not connect to any Wi-Fi network! Secured or unsecured, doesn't make any difference.
I've even done a hard reset and still no change.
I can force connection by hard coding an IP address but hey, that's only good for when I'm home.... won't do me any good when on the road.
Any suggestions besides going back to Sprint store and having them fix/replace it?
Thanks in advance for any help!
Bill

...also
Oh, I forgot to add that I re-installed Skype and still cannot connect and get a valid IP from DNS.
Network is just fine with wireless laptops, IP camera, etc....
Bill

fixed!
Well, yet another 'hard reset'....
I disabled WEP & MAC filtering on AP.
Unit connected!
I enabled MAC filtering on AP.
Unit stayed connected!
I enabled WEP.
Unit cycled, and RECONNECTED after asking for WEP code!
Don't know why but looks like the THIRD hard reset was the charm!!!
ALL FIXED and ALL OK!
Bill

Related

wi fi connection problem

Hi,
My mini s seems to have a problem connecting to my home network. When i switch the wi fi on it searches but does not connect. I hard reset a coyuplke of day ago and switch on the wifi and it found my network then promted to enter key, which i did. The phone then connected no problem. No when i switch wifi on it doesnt connect. I go into network cards tab and look what networks are available and my network is there with available next to it but the options have all change (key be given out auto etc...) so i change them to the correct ones etc.. but still it doesnt connect? What i'm i doing wrong? I has worked in the past but not now. I have not installed and 3rd party software and my router is working fine (laptop downstairs works no problem off network).
any ideas
cheers
hi,
i just reseted my router and renamed my homenetwork and assigned a newwep key. started wifi on mini s and it connected straight away to the my newly named network. switch wifi off then on again and now it wont connect. it see's the network and says its available but wont connect. under the settings the network key has changed. it's defo a problem with the phone cus everything else works fine (laptop, psp). it's just not saving the network info???
and ideas???
cheers
think it could be because i've upgraded to o2 new rom??? Could somebody with the latest UK o2 rom please confirm that ther can connect to the networ?
cheers
This also happens to me with the latest O2 ROM.
What you have to do is to manually connect and perservere by going to Network Cards, tapping the network and then select Connect. It may take a few go's but it will connect eventually.
Report back how you get on.
You may want to set up your router to assign a fixed IP address to the Mini S's MAC address as well.
Sounds like the problem I've been having. I've also got an O2 rom and am having problems connecting to any wifi network, even though it worked fine the first time.
I've tried going to the network cards page and clicking connect, but it hasn't worked so far. talkingbollox - when you say 'eventually', how long are you talking?
I'll also try assigning a fixed ip address later, but my hopes aren't high.
when you say 'eventually', how long are you talking?
Click to expand...
Click to collapse
Sometimes 2 attempts, sometimes up to 20.
Persevere!
20! I probably tried about 10 times before I gave up. Surely this is a fault. You shouldn't have to waste so much time just to get a connection! :x
I tried MAC address filtering too but that didn't seem to work.
Do you think this is a O2 ROM problem or a hardware problem? If it's just O2, I think I might try a different ROM. Any suggestions which ROM to use?
My Mini S came already with the latest rom I think, and it works fine with my router (BT Voyager 2110)
Are you guys using the 802.11g reg edit?? Maybe thats why its not working, I actually did the hack before I ever turned on my wifi so I don't know if it worked without it. Try it My wizard connects with my router in G only 8)
Search the forum you will find loads of posts about it, and I think somebody has even made a cab file that does it for you, along with some speed tweeks that make your system faster.
It must have taken me in excess of 40 goes to connect last night.
Yes, I am using the g mode hack. My Voyager 2100 is set to broadcast in both b and g (i.e. mixed) mode.
I had the same problem... what I did was just entering the dns adress of my router.
So the ppc doesn't wait for the dhcp server to asign it .. it works great when surfing at home !!!

Wi-Fi Doesn't Connect

Okay, I've searched, sifted through a boatload of possible threads relating to mine and still haven't found a resolution to my problem.
My Wi-Fi doesn't connect to my wi-fi router at home. My laptop connects perfectly fine without any hiccups. I've gotten the wi-fi to connect to our local Apple Store's wi-fi network to access the internet.
I double checked the password like a hundred times, disabled to proxy, and made sure the network is connecting to the internet and not on the my work settings.
I'm still using WM5 and not sure if it's an issue with the OS or not.
Please someone lend a helping hand. I've spent many hours researching this problem and still nothing.
Note: I did get it to connect only once when I first got last week and it didn't work again after I left the house. I've master reseted the damn thing over 5 times just to make sure.
1.Erase the settings for your home network out of your phone 2. Remove the security from your router and try connecting again
If that does not work hard reset the router again and try to connectthrough its default settings (make sure their are no saved wifi networks in your phone)
sprice82 said:
1.Erase the settings for your home network out of your phone 2. Remove the security from your router and try connecting again
If that does not work hard reset the router again and try to connectthrough its default settings (make sure their are no saved wifi networks in your phone)
Click to expand...
Click to collapse
I've tried your method. The first didn't work.
The second method worked. I had to hard reset my router and try again and it finally worked even with my password. I also master reset my phone prior to hard resetting my router.
Thanks for the info. Would you happen to know why it might have done that?
It might have bveen the security settings on the router or your router was just blocking it all together...
This sucks. It eventually keeps doing the same thing again and again. When I leave my house and try to reconnect later when I get home, WHAM! No connections. It can find my router and says it's available but when it tries to connect, it can't. I don't know what the hell is wrong.
I've master resetted both my phone and router and started all over from scratch.
On my Linksys router i use no security protocols. i use MAC address filtering instead. If the router does not have your mac address you can not connect. Drives the neighborhood war-drivers crazy!! It says unsecured, but they can not connect no matter what they try!
me neither
Since I installed wm6, my wifi will connect to my network but apps like internet explorer won't load a page , it just stays stuck on : "locating...."
any idea?
guesserit said:
Since I installed wm6, my wifi will connect to my network but apps like internet explorer won't load a page , it just stays stuck on : "locating...."
any idea?
Click to expand...
Click to collapse
Me 2, same thing.
Go to the settings for wifi and go to "Configure Network adapters" and make sure the all say the "The internet" and not "work"
sprice82 said:
Go to the settings for wifi and go to "Configure Network adapters" and make sure the all say the "The internet" and not "work"
Click to expand...
Click to collapse
That's the first thing i did buddy.
I am not really sure what it could be then, when I intaslled the official cingular wm6 Rom it was doing the same thing then I did a hard reset and when it was installing the extended Rom I did a soft reset and that fixed it, but then again I hyad to manually put all the settings in.
You might want to check if your really connected... If I start mine out about 1 inch from the router and get connected, I can walk all over the house and it will show connected (even updates the signal strength). However...IE will just keep saying 'locating' like yours. This is because it cannot reach the wifi base with it's buggered up transmitter. I don't think there is a cure for this.... Ikeep looking though...
badbert said:
On my Linksys router i use no security protocols. i use MAC address filtering instead. If the router does not have your mac address you can not connect. Drives the neighborhood war-drivers crazy!! It says unsecured, but they can not connect no matter what they try!
Click to expand...
Click to collapse
How do you do that and find the mac address on the 8525? I'm using Black Majik's cooked rom so it may be different from the original WM5.
Also an update on hooking to my router. I disconnected my router and cable modem and left it off for about 3 minutes. I then plugged it back in and let both reset. I connected afterwards and it works fine. Don't know what will happen later on when I leave and it disconnects.

The battle for wifi

Hi guys. If you don't remember me - here's my story in a nutshell. I got a 8525 about a week ago. Since day one I tried and tried and tried but never managed to get the wifi working... (as you can imagine I am beyond desperate at this point)
Anyway last night I got thinking and decided to give it another stab. I hard reset, messed with the settings again...and this time manage to get a little further. My phone is now showing me as "connect to network", only problem is I get a message saying "Cannot connect with current connection settings. To change connection settings, tap Settings." each time I try to access anything internet related. I know I'm close especially since I'm actually connected now, I think it's just AT&T's rom doing everything it can to get me to use their networks (I'm on T-Mobile and don't have a dataplan anyway...).
Anyway can you guys think of what the problem might be? I'm so close I can taste it! Thanks.....
Bump... Anyone home?
where did you get your 8525? my wifi on my 8525 works perfectly fine, have u tried upgrading to WM6?
I have WM6 already. I got it off ebay. Everything is perfectly fine with it, it just doesn't want to use the wifi connection to get online.
Try a hard rest.
my 1st 8525 i got off ebay, and it worked great up until a few weeks ago, when the screen stopped functioning it just turned white, i called AT&T and they sent me a new 1 i just got it this morning and now, i cant make calls >.> it will ring then my phone will say i have no service when i have full service and the call will end. but my wifi is fine... did u use the WM6 upgrade that was released by AT&T
No thanks re: the hard reset. I've already done that... If I can't figure this out I'm going to sell my phone and steer clear of ppc phones. I like it, but I bought it for wifi and this is just getting ridiculous. I have tried everything. I've spent hours and hours on this. I've reset my router god knows how many times, played with security settings, reset my phone over and over to start over.....
The worst part now is that I know it's connected. The wifi aspect is fine. It's just the stupid phone not wanting to use the wifi connection for the internet.
Maybe someone with a 8525 and a Linksys router can post ALL of their wireless related settings for me.
Ekh
Yes I used the AT&T update.....
i use wifi and my linksys router, the 8525's range isnt that great u need to be within a few feet of the router to get good reception, im about 30 feet from mine and i get 2 Wifi signal bars and an ok speed. but try this
Start > Programs > Proxy Manager > Disable Proxy
then try to use your wifi, then go back and restore the proxy when your done, i think some 1 told me to do that because att uses that so u can use their internet service or sumthin
Thanks but I'm way ahead of you. I've already tried every piece of advice I've come across on xda. My last hope is someone elses detailed settings.
is your network passworded by a WEP or TKIP ?
It's WPA... My device has the password, and I added the MAC to my router table. It's connecting to the router/wifi...
...it's just that my device won't use the connection
* Sigh * Looks like another one of my please help me posts has gone dead...again...
olly666 said:
...it's just that my device won't use the connection
Click to expand...
Click to collapse
Your problem may be one of the following:
1. The wifi connection is specified as connecting to "work" and programs are set to use an internet connection.
2. The wifi connection is specified as connecting to "internet" and programs are set to use a work connection.
Nope that's not it. But it does remind me of something so thanks. I deleted all the connections seeing as I don't have a dataplan... I made a new connection called "Wifi". BUT, it's not like I can specify any connection for it so it's just blank (no connection specified). By this I mean the options for a connection are:
bluetooth, cellular line, cellular line (GPRS, 3G), Generic IrDA, Hanes...COM1. No option for wireless...
Does that help?
Check that your router is set to allow connections by devices with 802.11b, which the Hermes uses. Most default to 802.11g only.
It's set for b and g
Helloooo...?
Hallelujah!!!!!
People, I have WIFI!!!
Thanks to everyone who tried to give a helping hand... It's really appreciated.
For future reference to those who are suffering from the same problem - this is what seemed to fix it... I entered google into IE via it's IP address rather than it's name (open command prompt, ping google.com...). To my surprise the page quickly loaded. I then instantly realized that the problem was with the DNS settings. I opened up "Wi-Fi" in settings, went to the "Network Adapters" tab at the bottom and entered in the DNS addresses for "IEEE 802.11b/g...". If you need help with this just PM me (I consider myself somewhat of an expert on this topic now).
I thought I was never going to get online. There IS a god!

Can't connect to WiFi using Touch HD

Hi everyone.
First off, I know there are a million and one other threads.. believe me.. I have searched!
Basically my phone won't connect to my network. It was working fine earlier today. I've tried changing all the security settings in my router (turning off encryption for example). I've tried soft resetting and hard resetting the phone.
Nothing seems to be working. It finds the network fine, but it just says 'Connecting' then goes to 'Available' but it won't use the wifi connection.
Any ideas?
Thanks!
Have you tried connecting your device using a friends wifi router to see if this connect you
Nope. I forgot to add that I will try connecting to work's WiFi tomorrow!
Anything to try in the mean time?
Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know
miland said:
Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know
Click to expand...
Click to collapse
1) Can't see any settings under my router.
2) Tried disabling gnitro (Belkin router), no difference.
3) No difference
4) Already on that.
5) Turned off.
It's so odd. Works fine with an N95.
I don't think it's anything to do with my router because like I said it worked fine earlier on in the day then suddenly stopped. The router settings hadn't changed.
Edit: I've tried turning the router security off altogether also. I really don't feel it's an issue with my router.
Tested the phone at work. It works fine.. so I don't have a clue why it's not working at home? Surely the router can't be incompatible with the phone.. especially considering it worked at one point.
Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.
AltF4me said:
Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.
Click to expand...
Click to collapse
Maybe uve tried this already but could be the fact that your home internet access point is listed as Work rather than internet, used to have an issue with mine cause of that.
I also have this problem.
Reset did not help.
Listed as internet or work did not help in both cases.
Real weird!!
I've got the same problem, all of a sudden my hd won't connect to my router.
I can connect to open networks (wi-fi hotspots etc) so i know the wifi in the phone is working ok and my partners diamond can connect ok to my router, so the router is obviously ok.
Have reset the router as well and haven't changed any settings on the phone.
Don't understand!!!!
as other users point out within other threads, it seems that Blackstone has a problem connecting to wifi networks when WPA Authentification is enabled
try to disable it. it worked for me and soem other guys
good luck!
I could connect to my router fine using my laptop.. but I still had to reset my router to the factory settings before it worked again on my Touch HD.. then I could enable WPA and everything back again. So try that!
i thought i had a similiar problem, mine wouldnt connect to wifi, kept switching itself off. figured this is normal when its connected to usb. unplug usb and it turns back on!
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.
Hi
I used to have problem using any secure wireless connection. Then I realized that you need a personal certificate to use secure wireless networks. It uses certificate to encrypt connection between access point. I have access to a windows certificate server so I created a personal certificate with private key and import it to my mobile. Now I can login to any secure wireless network.
A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know
Fallen Spartan said:
A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know
Click to expand...
Click to collapse
That solution doesn't seem to work for this problem.
Resetting the router does seem to work.
I don't get why resetting the router works.... other devices can still connect no problems before resetting, so it only seems to be aproblem with the hd.
It also sux when you are using a public router with this problem that you can't reset.
Connecting to Belkin router
Guys, I had the same problem as well. HTC touch HD used to connect to the router fine but after installing an update/upgrade it would pick the signal from the router but would not connect. (I was using WEP authentication at this time)
SOLUTION:
Go to belkin router configuration on the web.
Under security change the Securtiy Mode to WPA/WPA2-Personal(PSK)
Change authentication to WPA-PSK
Select Encryption to TKIP and enter your password.
GO to your HTC touch HD's WiFi setting and turn Wifi ON. Select your home network SSID and edit it using the information you used on the router i.e. WPA-PSK ; TKIP, enter your key/password and click next, next and finish.
Worked for me....hope it helps.
WIFI not connecting
That truly is extremly nasty.
I have the same issue - wifi found, correct password (WEP, WPA all settings) but no successful connection.
Took an old HTC 3xxx - runs immediately.
I can not reset the router - there are too many users, they will kill me then.
So I installed an Access point (Sparklan WX 7800A) to play with.
Notebooks (HP, MSI and ASUS) have successful internet access, also the old HTC 3xxx.
But still the HTC HD does not connect.
Tried "WIFI Monster" - shows the wifi, but does not connect.
(But it deletes all wifi entries easily - so you can set them up new)
Tried with NO security/password: same issue.
WEP, WPA (all kinds): no connection
There must be something to be changed in the registry - but I have no idea what & where.
Or is the wifi that useless ?????
Maybe someone can help
Ciao
Mike
I had the same problem. But the problem stopped when i connect my htc HD to my laptop and used activesync to connect to internet. After i disconnected it, open wifi and... works ok!!

No longer detects my hidden WLAN unless I reboot

Does anyone else have this problem?
My home WLAN is hidden, it doesn't broadcast it's SSID. I've never had a problem until maybe the last week. Now my phone won't connect to my WLAN (or any other hidden WLAN that I had connected) until I reboot my phone. Once I reboot BAM it connects right away.
In all likelihood it might have something to do with my custom rom. Guess I should get cracking on a v3 with the latest OTA anyway...
I had this exact same issue a while back I while using a flipz rom.. one version of flipz it connected to my hidden network no problem the next minute it refused to connect I never got an answer so I just gave up
hopefully someone can shed some light on this because it has been bothering me for a very long time
I don't know about routers that have WLAN configured on hidden mode, but don't you guys have an internet provider service for your home and could maybe work if you tried looking for your/their router provided Homepage Login details on Connections/Frequencies/Settings? I don't know much to say but this is maybe an idea, because I had a router with SBCGlobal Internet Services from AT&T on my home lines and we have the top tier DSL service including hidden lines for using the internet as in internet ip addresses, so I'm just saying I could connect with the key included but I don't necessarily have your problem per say, maybe it could be the router or WLAN itself to be reset settings on it for a reboot maybe and it might work, maybe not.
Sorry if my reply fails. I thought of this upon thinking from myself in my head.
I use my own router, not something provided from the ISP. The same thing happened with my father's router over the Thanksgiving holiday. I connected to his network fine after I configured it, but the next time it wouldn't detect it. It's definitely the phone. Guess Jiminy v2 isn't perfect Back to the drawing board!

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