Database Users

on/off button doesn't react...

Just bought mij S100 and already a problem. My phone automatically shuts down the display, this is nothing strange. But when I want to turn it back on again using the on/off button, sometimes it does not react (sometimes it does). When this happens, i also cannot receive any calls. I tried to call myself with another phone and it did not ring. It looks like a crash to me. When I do a soft reset it works again.
I have the newest Qtek rom (1.12.00 WWE / 1.12.550 WWE) installed. Originally the phone came with T-mobile software.
I hope someone can help me with this problem.

If there is a problem with the power button, then you can go into Settings - Button Lock - do not lock buttons. This way you can turn on your device using any of the green or red buttons.

hi robbertje,
sometimes i have the same problem on my MDA compact (=imate S100).
on/off button does not respond - display dark.
soft reset resets the MDAc and everything is ok.
then a few days no problems. if this problem occours then more times.
I found out that if my MDAc is in this state and if I pull the SD Card out of the device, the screen is on but frozen. The time which is shown an the screen is not correct. Seems that it shows the time when the device went to the freeze status.
Also battery is very low after such problems.

I used to have it when I first upgraded to big storage. A hard reset seemed to fix the problem. What I found was that the screen would react, but it could be up to a minute after I hit the power button. Same thing when the screen was on, I'd hit Start and wait. After a while the start menu would pop up. This was before I even managed to install any other software so it's a windows bug that's fairly random. I haven't had it happen for a few months now, though.

I think PPCProfiles made the problem. I reinstalled PPCProfiles and it seems that the problem is solved but I will see ..................

Hey, I've already ur problem. It's an hardware problem!
The mess is that, when the PDA is cold (strange, huh?) it won't reactivate, causing to do a soft reset. Mystically, the LEDs are still functioning (I mean, if it's green, it will continue to blink BUT doesn't change for any reason)
The only way to fix it is to send it to the repairing center. Sorry for who is out of warranty.
Cheers,
MocciJ

new ROM?
In this topic: http://forum.xda-developers.com/viewtopic.php?t=25761 it is said a new ROM wil fix the problem ...
Is this possible?

check http://forum.xda-developers.com/viewtopic.php?t=27956&highlight= too - may not be relevant, but it shows that power button wierdness can actually be the result of a dodgy battery.

remove your battery,and wait 1 day,my problem solved this method...

T-Mobile MDA Is Frozen: HELP!!!!

My MDA now all of a sudden keeps locking up on boot-up. It gets to the Today screen and then locks up. I can't do a darn thing. I can hit the power button and it turns the backlight on and off. But I can't turn the phone off or on once it's locked up. All I can do is take the battery out to turn the phone off. But when I go to turn it back on, it just locks up. I can't get it to do a damn thing. Now its says Rebooting in Safe Mode.....and is locked up. I have no clue what to do. I'm on Cust ROM 2.21.
Any ideas?

The same thing just happened to my SIM unlocked 8125 today! I can't even hard reset it. I am on 2.25. I can soft reset it, but a hard rest won't work... I am lost, it worked flawlessly for 5 days, I hung up with a telephone call today and boom, junk... Any ideas how to help me get this thing hard reset? If i press com button and voice button and hit reset, it is just as though I did a soft rest.

So i got it unfrozen by reflashing with the Cingular 225 ROM. Then I had to reload all my crap, well, just a couple of apps... I turned off the phone last night and now when I turn it on this morning, same friggin junk! This is going to suck if I have to keep reloading... The only installed apps were:
spb pocketplus 3.0
AEBPlus and devicelock to map comm button
Any ideas??

Try restarting (soft) with the SD removed. Double check that you have operability after bootup, then reinsert card and verify it is accessing it properly (load a file explorer). Then, do another restart with the card in (by holding down the power button, not the softrestart button) to verify all is good.
It just happened to me about half an hour ago but figured out how to get it running again. Decided to search for "safe mode" to see if there's another way around it, and came up with this post

Hey, thanks for the reply. Unfortunately, I didn't have a sd card in the phone, I am still waiting for it to be delivered. I have found that by not turning the unit off (holding power button down) it has not happened again. I have also opted not to install any applications until I get my card.
I will play more some other day. I will come back and post a result.

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working

axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

Wizard is Frozen - It won't start. Someone help pls??

Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn

Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.

Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn

He means that you download the orginal rom from your provider and flash it back onto the phone.

Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn

The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.

Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn

Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.

Bricked HD?

I used my touch HD for several months without a problem, then suddenly today it auto reset itself. No problem i thought, fired up the phone and tried to use it immediately. After it rang for some time (other guy didnt pick up), the phone turned itself off while i was trying to make the call.
Since then i haven't been able to get the phone working again....=(
What have i tried?
- Soft reset:
The phone fades to black after 2-3 seconds. The only sign of booting i see is the smart mobility, after the fade nothing seems to be going on.
- Hard reset:
When i start the hard reset using the VolUp button, see th bar starting, screen fades to black befor it finishes.
- Bootloader:
I put the phone in bootloader, get the serial message, the screen fades to black.
After the phone fades to black, i need to unplug the battery to be able to make it do anything (booting/hard reset/etc).
I used the search, and read somewhere that someone managed to get his phone working again after 20 hard resets, but that hasn't worked for me yet.
Does any of you have any suggestion on what i can do?
Oh, its got Dutty WM6.5 R6 and i used USPL to flash the ROMs.

Ok i managed to get some life back in the phone again. What i did was put the battery out of the phone for some minutes (5 or so) and then put it back in. I was able to hard reset the phone and it booted. Problem still persists that it didnt finish the boot for the first time sequence (reset itself). Ill try some more....
Maybe it is a battery issue, but last time i looked it had 83% left...