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***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.
Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.
This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...
Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.
it happens on stock and on custom roms. havent seen a fix yet
Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.
I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...
Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.
It also happen to me. I believe this is because of the 2.13 update by T-MO.
Glad this thread exists. I ran in to this issue today too.
Ok, so I looked everywhere and read that some people have issues with their email not being downloaded from the server or whatever. I had the same problem, my phone would say I had no new emails, but when I check on the computer I had several... I tried different apps from the market like k-9 and every other I could find... non of them worked for me
I called t-mobile like 5 times (different days), they made me erase the accounts and set them up again, they "reset" my network, change my data plan from unlimited data to "android plan", made me do a factory reset to the phone, and last time I called they made me replace my SIM since non of the above fixed my problem and I had an "old SIM" (no S/N on the "gold contact side", when the new one does)
everytime I called, the email would work for like a day or so and then stop working (making me call them again) and today, I was wondering why I had no emails since after replacing the SIM, it all seemed to work, so I entered the app to manually refresh and download emails, and noted that my 3 email accounts (work, yahoo, hotmail) were missing and it was bringing me to the fisrt screen to "setup email account" all my emails were gone and the accounts and settings, etc... Of course I called t-mo and they told me it was a known issue that the emails would be missing one day, so they are gonna send me a new phone WITH THE UPDATED SOFTWARE THAT IS SUPPOSED TO BE RELEASED ON SEPTEMBER !!!!! she said the update has not been released yet, but it it is being installed on new phones, so they would send me one of those since I can not wait to September to have my VERY IMPORTANT WORK EMAIL
Hi guys
I have a HD2 with the Stock ROM 1.66, all working fine until recently, where both my Gmail accounts are blank, every folder is empty, Send/Receive runs, Connecting > Logging on > looking for Changes > Updating Folders > Disconnecting.
No email is downloaded, Ive tried removing accounts and re-adding, checking the deletion and day threshold settings, and its still not download any at all.
The only thing ive done recently is installed SPB keyboard which ive removed, and the Excalibur Android Loader app, which is also now removed. I also changed a registry setting under HTC Album to ignore the .thumbnails folder, but nothing else.
Help!!
My Outlook sync probably works fine, but because i dont have a valid SSL cert on exchange yet, i cant test with that.
Thanks
Does your email account work fine via webmail?
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
flashy said:
works fine via webmail.
Okay ive found the problem after hours of investigation, the date was set to 2011 for some reason, so it was connecting and seeing no emails for that date!!!
Thanks
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Click to collapse
I'm having the same issue. It checks email and comes back with the current time as the refresh time, but doesn't show any new emails. I have found a trick that if I go into the settings for that mail account and just click through them without changing anything, it will receive the current mail. Unfortunately I have to do that every time I want mail from that IMAP email. The unfortunate side effect is that it also resets default settings for emial size and frequency.
Where was the date field that you are talking about above?
I just went to my phone's date/time setting and it was set to automatic from server. I toggled it to manual and back to automatic. Now it's receiving emails again. That may have fixed it. I'm a little skeptical as I have done little things here and there which will may it update and retrieve email once, but it never seems to work on its own without my tinkering with it. We'll see. If it is still working tomorrow, I'll report back here to let everyone know.
So I tried it again this morning and it isn't working again. So that wasn't it. Also, one correction to my last post ... my IMAP isn't empty it just won't receive new mail. I hit refresh and the sync symbol spins and then shows the current time as if refreshed but no new email pop in. It also does this so fast that it cannot possibly be logging in and checking before it returns with no mail. Still frustrated. Let me know if anyone figures this out.
PS - as additional info, I own my own domain and email hosting through Rackspace. Since my wife has the same setup (Domain and sakes rackspace account) I added her email to my phone and it works fine (tried over several days). So now I'm really baffled.
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Solved! Android 2.2 stopped receiving emails (T-Mobile)
Ok, I have spent countless hours researching and troubleshooting this and I think I have the solution. Apparently, Android's native email software has difficulty with certain things, "Flagged" emails being one of them. I.E. those emails you flag different colors to follow up on later.
I have tried everything I could find on the issue and this seems to be what worked for me.
Background (Just in case this helps you):
Phone: T-Mobile HTC HD2 running Android 2.2 NAND
Issue: Email worked fine on multiple accounts for over a year on this phone, then one day one of my personal IMAP account stopped receiving emails. Gmail and my Exchange accounts still worked fine. However, my IMAP account would say it is "Syncing/Refreshing Messages" and come back with the current time stamp, but would not pull in any of the new messages. My only work around until now was to run through the email account setup for Incoming mail server, Outgoing (SMTP) mail server, etc. Then it would work, but only once. If I wanted my new mail again, I would have to repeat that process. About a day or so before I began having issues, I had flagged several emails for future follow-up. I read a post that mentioned that in passing so I tried it. I went into Outlook and unfledged all the emails I had flagged.
Solution: Un-flag all emails in your INBOX. Then wait 4-12 hours.
NOTE! At first it didn't work, but after a few hours I started getting my emails and have been getting everything fine since (last 48hours). I guess it takes time to propagate in the system or something.
I hope this helps!
Hi there.
I have an X10a from Rogers, 2.1(official upgrade), rooted and ever since running the 2.1 update my email notification has been inconsistant at best. With the stock email program it worked sporadically. Sometimes it doesn't even sync... I open the app, load new messages and they appear. Sometimes it makes a sound and puts the indicator in the status bar but no flashing led and sometimes everything works.
I tried K9 and that seemed to work but no led, so I loaded Maildroid and everything was fine for a while but now even that is sporadic.
I currently have my stock email notifications disabled, gmail sync enabled, maildroid sync enabled, wake up ever 15 mins in sleep to check email and still it only works sometimes.
I would prefer just using the stock email client as it seemed nicer on battery useage. Is there a way to uninstall it and reinstall it easily? I almost tried it with Titanium backup but the warning that i might need to reflash scared me off doing it.
Any thoughts?
Same thing i noticed with mine , Email is really bad after the update , can know for sure when i get a new Email
using the gmail app and no problems at all
i have 3 other email accounts all forwarded to my gmail
This is two forums and no one has been able to suggest anything to fix it. I think i'll just go back to the stock email client and live with it... checking manually whenever I remember.
This would be my one major complaint about the 2.1 upgrade...aside from it I'm pleased with the rest.
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
gunawan-1 said:
I use shangmail.it works great.
Gunawan-GN Multimedia-X10i
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Click to collapse
I can try it. Does it light up the LED with the notification?
Re: my issue, i've noticed that it definitely seems that it's the syncing that's not happening moreso than the notification. I can send an email and until I open my client and load more messages, it won't appear where in the past it would pull down the email, notify me and then when I checked it was already there.
Okay...so I reflashed 2.1 on the phone last night. Immediately after the flash everthing was working fine. Then I rooted, installed Titanium backup and started to restore my apps and data... one at a time instead of the batch. At some point it stopped working again even though I didn't install 100% of the things I had on before.
Then briefly I uninstalled Super Security Standard and it started working again...but that didn't last.
I suppose it must be something i've installed, but it's really frustrating that the behavior isn't consistant. Aside from reflashing and then testing after restoring each app, I don't know what I can do.
It's definitely a syncing issue, not a notification issue. Installed a couple of free gmail notifiers and they don't work because the emails aren't sync'd until i go into the email client and manually load new mail.
What could be blocking the gmail sync?
Okay..some more searching has revealed a workaround. I cleared the cache for Gmail app and Gmail storage, rebooted and added the power control widget and cycled the sync button.
Now I can get email notifications when I cycle the sync...but only then. In the thread I found doing this once seemed to 'unstick' the sync, but that's not happening with me.
What sorts of things can 'hang' the sync? I'm still guessing some apps i've installed...
Hi
I've moved over from Winmo and I really like sgs but recently I've started having issuses with my emails. To cut a long story short, I had a problem with my handset which Vodafone kindly replaced with froyo 2.2 (previous handset had 2.1) and since then I've had problems with receiving email messages. The sgs is configured to connect to my work Exchange 2007 server and is set to check automatically (push) for new emails. I can go for about a day without receiving anything but yet my mailbox has new emails! I've tried different networks - I brought the phone unlocked, restarting, ending task ....... list goes on!
any ideas what I should do? I do sometimes see the error "connection error" in yellow at the top of the email app screen but it then disappears and start refreshing, again sometimes this does the trick and other times nothing happens.
please help!
Southside said:
Hi
I've moved over from Winmo and I really like sgs but recently I've started having issuses with my emails. To cut a long story short, I had a problem with my handset which Vodafone kindly replaced with froyo 2.2 (previous handset had 2.1) and since then I've had problems with receiving email messages. The sgs is configured to connect to my work Exchange 2007 server and is set to check automatically (push) for new emails. I can go for about a day without receiving anything but yet my mailbox has new emails! I've tried different networks - I brought the phone unlocked, restarting, ending task ....... list goes on!
any ideas what I should do? I do sometimes see the error "connection error" in yellow at the top of the email app screen but it then disappears and start refreshing, again sometimes this does the trick and other times nothing happens.
please help!
Click to expand...
Click to collapse
If is set to check is set to check and that means that your server is not PUSHING email and on top of that your server doesn't allow SGS to check.
I have a Winmo phone configured as I can't rely on the SGS and that works 100% configured the same way!
I've also tried removing the account and re-creating which hasn't helped.
Could it be the phone itself? only 2 things have changed since it last worked, the hardware and the system software. We have other users using Android and its working fine for them
confused!
The stock samsung email is [email protected] Try K9 email from the market or try deleting your email accounts from the samsung app and use the 'Social Hub' app (also a stock Galaxy app made by Samsung) to add an exchange account as a 'push' type and see if that works.
How do I add the Exchange account to the Social Hub? Just try it now and all I see is my SMS messages but no option to Add an account, the menu button does nothing.
I will try K9 in the meantime
thanks
K9 have removed the Android version from their download site! any other ideas?
Southside said:
K9 have removed the Android version from their download site! any other ideas?
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Click to collapse
http://code.google.com/p/k9mail/downloads/list
thanks mate but I'm sure our Exchange 2010 server doesn't support webdav. A note aside I think I know why the stock email client is not working correctly. What I have noticed is that when it does try and check for emails at the scheduled times, if for any reason it can't connect it stops and then doesn't re-try at the next interval, when I do a manual refresh I see all the "connection Error" messages popup at the top of the screen and once they have dissappeared, only then does it start receiving messages again.
any ideas?