Push EMail with Outlook ONLY (no Hotmail, no Exchange)... - 8525, TyTN, MDA Vario II, JasJam General

Hello everyone...I thought I'd seen a discussion on this, but after doing numerous searches for push EMail and Outlook and coming up with "Sorry, no matches", I decided to ask it myself.
I would like to enable some sort of push EMail for my 8525 (Hermes). I'm just a home user: I don't have MS Exchange, and I don't want to do this through Hotmail. What I'm wondering: Is it possible to have your home PC get EMail via Outlook, and then act as some sort of server on its own, contacting your device and dropping your EMails in that way?
I've tried having my phone poll my EMail servers...that's the simple solution. But it drains battery power because the internet connection never shuts itself off when idle! I tried finding some "disconnect when idle" option, but no luck. Is there any way to rectify that issue also?
THANKS!

Superion said:
Hello everyone...I thought I'd seen a discussion on this, but after doing numerous searches for push EMail and Outlook and coming up with "Sorry, no matches", I decided to ask it myself.
I would like to enable some sort of push EMail for my 8525 (Hermes). I'm just a home user: I don't have MS Exchange, and I don't want to do this through Hotmail. What I'm wondering: Is it possible to have your home PC get EMail via Outlook, and then act as some sort of server on its own, contacting your device and dropping your EMails in that way?
I've tried having my phone poll my EMail servers...that's the simple solution. But it drains battery power because the internet connection never shuts itself off when idle! I tried finding some "disconnect when idle" option, but no luck. Is there any way to rectify that issue also?
THANKS!
Click to expand...
Click to collapse
For normal push mail you NEED exchange. There are plenty of places which you can get push mail going for either free or very cheap try these:
Mail2web Live account (Free...but limited)
DeniaL's Exchange service (based on exchange 2007 .... recently is subscription based...only $5 per month)
Chamelions Exchange service (based on exchange 2003 (?) $15 for 6 months)

To push your desktop outlook to your pocket outlook, you can use emoze:
www.emoze.com
I think exchange is the best option, or if you've got an IMAP account and access to some php hosting you could try z-push (although I've found it to be a bit flaky)

I just remembered the main reason I don't use emoze - it can't stay alive when you suspend your phone
Flexmail is similar, it uses IMAP IDLE which is slightly less data than push, but that also doesn't function properly when the device is asleep.
At the moment I'm just polling my email server periodically because I don't have an exchange server (I want to use my work address, so mail2web isn't an option, and I don't really want to pay). I'd like z-push to work because the phone see's it as an exchange server and it works on normal IMAP accounts.

Z-Push
I managed to get Z-Push working pretty well and stable on Apache 2.0.63, PHP 5.2.5 & hMail on Win32.
I had to make a few mods and I can't send attachments still aren't working for some reason...but other than that it's been quite stable.

Thanks for all of your responses.
I haven't checked z-push yet, but all the other options (other people's mail servers, emoze, etc) are no-go with me for privacy reasons.
I think I'm gonna have to just periodically poll my mailboxes too, unfortunateyl. But the problem is, I need a way to disconnect the 3G/E internet connection once it's finished updating my mailboxes and becomes idle...that "idle-running" is what drains battery power. Does anyone know a way to do this?

I don't think idle-running of data connection will drain your battery.
Regards,
Carty..

My vote goes for mail2web. Finally I've got a mobile email solution I'm happy with - after messing about so much trying to get imap idle to work somehow.
I set up my domain with google apps for domains and configured my MX records for email to work properly. So, all email for [email protected] arrives at google apps.
Then I set up a free exchange account with mail2web. No way do I *ever* publicise that address.
I set up filters in google apps to forward anything interesting to my mail2web address.
Finally, I used the config file from mail2web to configure over-the-air activesync on my hermes. With T-Mobile web and walk I don't worry about the data costs, and after a bit of tweaking of my filters at gmail, I only get alerts for emails I want to know about straight away. And as a bonus, my contacts, tasks and calendar get synchronised over the air as well. This was fantastic when I had to do an unexpected hard reset the other day with no other recent backup - as soon as I re-executed mail2web's config file, everything synced back straightaway. I was a happy man!
I'm thinking about upgrading to a paid plan with mail2web but for now the free one does everything I need. I was dead-set against using exchange but I'm really happy with it now.
Matt

wavesound said:
I managed to get Z-Push working pretty well and stable on Apache 2.0.63, PHP 5.2.5 & hMail on Win32.
I had to make a few mods and I can't send attachments still aren't working for some reason...but other than that it's been quite stable.
Click to expand...
Click to collapse
It's good to hear that it does work. My problems were:
- Sending mail. When I sent an email, it said it was sent, and the mail was copied to the sent items folder, but it never even hit the SMTP server (I run the server so I was tailing the logs at the time and it looks like nothing happened). I also have heard reports of mails being sent from the apache user (ie www-data) instead of the user you've authenticated as.
- Random sync errors. I can connect fine but when it tries to download the messages it sometimes gets stuck for a couple of minutes then errors.
I'm using BackendIMAP and I run both the apache/php server hosting z-push, and the mail server (running postfix/courier) so I can make any changes necessary. I'm not hosting z-push on the mail server because it's behind our work firewall and I'd like to access my work email on my phone.
Any suggestions would be appreciated

You may want to check the mailer settings in PHP. Z-Push just drops the message into either sendmail on *nix or whichever server you've configured in Windows...

I managed to get the mail to actually send, but the from header is coming back as either blank, or [email protected] instead of the user I'm authenticated as. I've looked at the z-push forums and it seems to be a fairly common problem with an easy (even if it is a bit of a hack) fix.
My main problem now is that the connection doesnt seem to stay active (this may be my phone operators data connection at fault, or the way my exchange settings are configured). In activesync on my phone, it says the exchange server is connected. Then if I check back a few minutes later it says "last sync: xx.xx" and any new emails aren't delivered to my phone until I re-sync.
The sync schedule is set to 'as items arrive'.

Might want to check out Seven. (http://community.seven.com/forum/main.php) I use it to do push email from my gmail and my domino server to my phone. If you have security concerns they have a whitepaper that outlines the security issues. Its really good. I found that it actually uses less data than using pocket outlook to work with google imap. I need to worry about that.

StarMonkee said:
I managed to get the mail to actually send, but the from header is coming back as either blank, or [email protected] instead of the user I'm authenticated as. I've looked at the z-push forums and it seems to be a fairly common problem with an easy (even if it is a bit of a hack) fix.
My main problem now is that the connection doesnt seem to stay active (this may be my phone operators data connection at fault, or the way my exchange settings are configured). In activesync on my phone, it says the exchange server is connected. Then if I check back a few minutes later it says "last sync: xx.xx" and any new emails aren't delivered to my phone until I re-sync.
The sync schedule is set to 'as items arrive'.
Click to expand...
Click to collapse
What kind of errors are you seeing in your Debug.txt file?

No errors at all in the debug.txt file. I just set up a new email account to test it on.
I'll explain the logs as they happen.
02/25/08 15:38:20 Start
02/25/08 15:38:21 Start
02/25/08 15:38:21 Client supports version 2.5
02/25/08 15:38:21 IMAP connection opened sucessfully
02/25/08 15:38:21 IMAP connection closed
02/25/08 15:38:21 end
02/25/08 15:38:21 --------
02/25/08 15:38:24 Start
02/25/08 15:38:24 Client supports version 2.5
02/25/08 15:38:24 IMAP connection opened sucessfully
02/25/08 15:38:24 POST cmd: FolderSync
02/25/08 15:38:24 Initializing folder diff engine
02/25/08 15:38:24 Found 2 folder changes
02/25/08 15:38:24 IMAP connection closed
02/25/08 15:38:24 end
02/25/08 15:38:24 --------
02/25/08 15:38:25 Start
02/25/08 15:38:25 Client supports version 2.5
02/25/08 15:38:25 IMAP connection opened sucessfully
02/25/08 15:38:25 POST cmd: GetItemEstimate
02/25/08 15:38:25 Initializing message diff engine
02/25/08 15:38:25 IMAP-GetMessageList: (fid: 'INBOX' cutdate: '1203863905' )
02/25/08 15:38:25 1 messages in state
02/25/08 15:38:25 Found 0 message changes
02/25/08 15:38:25 IMAP connection closed
02/25/08 15:38:25 end
02/25/08 15:38:25 --------
Click to expand...
Click to collapse
That's the first sync, everything goes ok. About 10 seconds later, activesync on the phone no longer says "Connected", instead it has the date of the last connect (the timestamp at the end of the logs above).
I didn't touch anything, and 6 minutes later:
02/25/08 15:44:30 Start
02/25/08 15:44:30 Start
02/25/08 15:44:30 Client supports version 2.5
02/25/08 15:44:30 IMAP connection opened sucessfully
02/25/08 15:44:30 POST cmd: FolderSync
02/25/08 15:44:30 Initializing folder diff engine
02/25/08 15:44:30 Found 2 folder changes
02/25/08 15:44:30 IMAP connection closed
02/25/08 15:44:30 end
02/25/08 15:44:30 --------
02/25/08 15:44:31 Start
02/25/08 15:44:31 Client supports version 2.5
02/25/08 15:44:31 IMAP connection opened sucessfully
02/25/08 15:44:31 POST cmd: GetItemEstimate
02/25/08 15:44:31 Initializing message diff engine
02/25/08 15:44:31 IMAP-GetMessageList: (fid: 'INBOX' cutdate: '1203864271' )
02/25/08 15:44:31 1 messages in state
02/25/08 15:44:31 Found 0 message changes
02/25/08 15:44:31 IMAP connection closed
02/25/08 15:44:31 end
02/25/08 15:44:31 --------
Click to expand...
Click to collapse
So it looks like it waited 6 minutes, and then synced again.
About 30 seconds after this sync had finished, I sent an email to the account to see if it would be pushed to the phone.
I waited another 6 minutes...
02/25/08 15:50:37 Start
02/25/08 15:50:37 Start
02/25/08 15:50:37 Client supports version 2.5
02/25/08 15:50:37 IMAP connection opened sucessfully
02/25/08 15:50:37 POST cmd: FolderSync
02/25/08 15:50:37 Initializing folder diff engine
02/25/08 15:50:37 Found 2 folder changes
02/25/08 15:50:37 IMAP connection closed
02/25/08 15:50:37 end
02/25/08 15:50:37 --------
02/25/08 15:50:37 Start
02/25/08 15:50:37 Client supports version 2.5
02/25/08 15:50:37 IMAP connection opened sucessfully
02/25/08 15:50:37 POST cmd: GetItemEstimate
02/25/08 15:50:37 Initializing message diff engine
02/25/08 15:50:37 IMAP-GetMessageList: (fid: 'INBOX' cutdate: '1203864637' )
02/25/08 15:50:37 1 messages in state
02/25/08 15:50:37 Found 1 message changes
02/25/08 15:50:37 IMAP connection closed
02/25/08 15:50:37 end
02/25/08 15:50:37 --------
02/25/08 15:50:38 Start
02/25/08 15:50:38 Client supports version 2.5
02/25/08 15:50:38 IMAP connection opened sucessfully
02/25/08 15:50:38 POST cmd: Sync
02/25/08 15:50:38 Initializing message diff engine
02/25/08 15:50:38 IMAP-GetMessageList: (fid: 'INBOX' cutdate: '1203864638' )
02/25/08 15:50:38 1 messages in state
02/25/08 15:50:38 Found 1 message changes
02/25/08 15:50:38 IMAP-StatMessage: (fid: 'INBOX' id: '4' )
02/25/08 15:50:38 IMAP-GetMessage: (fid: 'INBOX' id: '4' )
02/25/08 15:50:38 IMAP-StatMessage: (fid: 'INBOX' id: '4' )
02/25/08 15:50:38 IMAP connection closed
02/25/08 15:50:38 end
02/25/08 15:50:38 --------
Click to expand...
Click to collapse
So when it reconnected, it found the new email.
This happens using both GPRS and bluetooth (bt synced with my laptop). In the schedule, everything is set to 'as items arrive' and even 'whilst roaming'
Any ideas?

disconnecting 3g/e
Superion said:
Thanks for all of your responses.
I haven't checked z-push yet, but all the other options (other people's mail servers, emoze, etc) are no-go with me for privacy reasons.
I think I'm gonna have to just periodically poll my mailboxes too, unfortunateyl. But the problem is, I need a way to disconnect the 3G/E internet connection once it's finished updating my mailboxes and becomes idle...that "idle-running" is what drains battery power. Does anyone know a way to do this?
Click to expand...
Click to collapse
I use a program called "band switch" which automatically kills idle connections. And you can set how long "idle" is. www.commmgrpro.com. It's a bit expensive (I think $20) for what you get, but it's the only program of its type that I've found.

StarMonkee said:
So when it reconnected, it found the new email.
This happens using both GPRS and bluetooth (bt synced with my laptop). In the schedule, everything is set to 'as items arrive' and even 'whilst roaming'
Any ideas?
Click to expand...
Click to collapse
This is almost certainly due to the apache /whatever webserver killing the connection before the timeout value sent by your mobile. You should check idle timeouts in your configuration. also php should use the exact config as they are written in the readme.
Works great for me with:
Stock debian apache (etch) PHP5 and courier-imap running on the same server servicing a 6.1pro and a 6.0 standard phone.

Related

AKU2 (push email) providers - experience

Anyone got any recommendations for push email providers. Or just names to compare.
So far I have tried:
4smartphone.net - good service but not cheap
mail2web.com - good and cheap
any other recommendations ?
colonel said:
Anyone got any recommendations for push email providers. Or just names to compare.
So far I have tried:
4smartphone.net - good service but not cheap
mail2web.com - good and cheap
Click to expand...
Click to collapse
From what I've gathered so far, go with one of those two.
or register your own domain and build your own exchange server, works fine
adonker said:
or register your own domain and build your own exchange server, works fine
Click to expand...
Click to collapse
Just like that?
If you would like to have direct push mail from Microsoft on your Universal, it can be done with MS Exchange server SP2
having Echange SP2 on your own (Hosted) server, and building your own certificate on this server (domain) which you later can import on your Universal, you can use Direct Push mail (Https) fron the Universal to your Echange server.
I'm using it,..and the mobile active sync is constantly keeping the GPRS HTTPS connection allive and is syncronising constantly my inbox (agenda, contacts, email and tasks) Not the same as blackberry, but only several seconds delay (depends on gprs network, umts will be faster)
Download the latest rom with the AKU2 feature pack from MS build in, install it on your device and you can use the Direct Push function
adonker said:
If you would like to have direct push mail from Microsoft on your Universal, it can be done with MS Exchange server SP2
having Echange SP2 on your own (Hosted) server, and building your own certificate on this server (domain) which you later can import on your Universal, you can use Direct Push mail (Https) fron the Universal to your Echange server.
I'm using it,..and the mobile active sync is constantly keeping the GPRS HTTPS connection allive and is syncronising constantly my inbox (agenda, contacts, email and tasks) Not the same as blackberry, but only several seconds delay (depends on gprs network, umts will be faster)
Click to expand...
Click to collapse
Yes yes, I know all this... but you can get exactly the same thing for four pounds a month with 4smartphone.net and they take care of 90% of the hassle for you. Setting up an exchange server is beyond 95% of people with handhelds. And even then, I may be being charitable.
Even downloading a dodgy copy of Exchange via bittorrent is more hassle than getting 4smartphone.net to host it for you.
adonker said:
If you would like to have direct push mail from Microsoft on your Universal, it can be done with MS Exchange server SP2
having Echange SP2 on your own (Hosted) server, and building your own certificate on this server (domain) which you later can import on your Universal, you can use Direct Push mail (Https) fron the Universal to your Echange server.
I'm using it,..and the mobile active sync is constantly keeping the GPRS HTTPS connection allive and is syncronising constantly my inbox (agenda, contacts, email and tasks) Not the same as blackberry, but only several seconds delay (depends on gprs network, umts will be faster)
Click to expand...
Click to collapse
I would rather look for a personal assistant at the cost of your solution
haha,....sorry. Im a system engineer.
I've been using mail2web with my XDA Exec for the last few days and it works really well. Pretty good for a free service!
Been using 4smartphone.net trial for a few days now... My Exec's mail keeps de-syncing with the Exchange server.
I figured that if I MOVE emails between folders a lot, I start getting ActiveSync problems with error code 0x80070008 and I can't sync anymore. After a soft reset, I can sync again, but the folders on my Exec are now out of sync with folders on the Exchange server. i.e. some mails that were moved are now in Inbox of Exchange, whereas they have been moved to another mail folder on my Exec.
Seems too unreliable for me :|
My take on 4smartphone.net is that its a bit more professional then mail2web. It also ensures that emails sent are stamped with the email address you want to use (i.e. the one fwded/pop3ed to 4smartphone).
mail2web is a little more DIY, however the FAQ is good.
Ultimately I have opted to use mail2web as its only $1.99 a month vs $3.99 a month for 4smartphone (also have to keep up my IGN subscription
rgds
I found 4smartphone.net quite reliable.
did you setup manually - ? I did, maybe the autosetup has an issue.
are you syncing over wifi ? this has to be done manually
have 4smartphone.net given any reason why folder moving should case a trouble ?
colonel said:
have 4smartphone.net given any reason why folder moving should case a trouble ?
Click to expand...
Click to collapse
I haven't actually contacted them yet... I've been googling 0x80070008 and found it to be memory related issues on the device. I'm thinking memory leak leading to lack of memory on my device -> ActiveSync dies.
yeah, could be too many things running as well.
I haven't rebooted for 2 weeks now (since the new O2 update) - famous last words !
what is that aku2 thing and can I use push mail on WM2003se? thnx
no. u can use activesync over a GPRS/3G with wm 2003se. look at mail2web.com FAQs.
however this is not push, its periodic activesync.
push email is where your device gets email as soon as its delivered.
this means that you get the email straight away. the technical difference is that push (in WM5) is server driven and not device driven.
I presume you don't have a universal as they are all WM5.
rgds
colonel said:
the technical difference is that push (in WM5) is server driven and not device driven.
Click to expand...
Click to collapse
I have a question: does this mean that you don't pay for the data required to send the e-mail to your device? The one thing that's held me back from diving into push e-mail so far is the worry of going over my data limit (5mb/month on O2 - I can't afford any extra...) and paying too much on my contract.
If MMS messages are free to receive, is it the same for push e-mail messages because the server is initiating the connection? Or do we still have to pay? If you could answer this for me I'd really appreciate it, so thanks in advance
Mach
You'd still have to pay.
thanks for answer colonel. I will look at mail2web.com.

AKU & Push

Couple of dummy questions. Done lots of searching but ended up still clueless.
I am using the latest 02 wizard rom.
What exactly is the microsoft push option on the conectivity centre ? What can I do with it ?
What is AKU ?
Previously, if you remote ActiveSync to an Exchange server over GPRS, you schedule the Wizard to poll for new mail every so-many minutes. If the Exchange server has the latest service pack applied, the Mobile Security Features Pack enables it to be a bit smarter. With PDA's with the latest software (AKU2) the PDA gains a "When messages arrive" option in the ActiveSync schedule dropdown. When you select this, the PDA keeps a session open with the server and when a new email arrives, the server goes "'ere, now's a good time to check for new messages!" So you get something like a Blackberry email delivery.
Needs the upgrade at both ends, and typically some Firewall/Proxy tweaking at the server end to leave the http sessions alive for more than the default couple of minutes (to minimise unecessary traffic when there's no mail to send).
AKU stands for Adaptation Kit Upgrade (apparently...) ;-)
Dox.
Address Syntax
When I try to setup this it asked for the Device Address (Text messaging address for this deivce)
I'm with O2 in the UK. Would the address be [email protected]
cheers
Stan
Dox said:
Previously, if you remote ActiveSync to an Exchange server over GPRS, you schedule the Wizard to poll for new mail every so-many minutes. If the Exchange server has the latest service pack applied, the Mobile Security Features Pack enables it to be a bit smarter. With PDA's with the latest software (AKU2) the PDA gains a "When messages arrive" option in the ActiveSync schedule dropdown. When you select this, the PDA keeps a session open with the server and when a new email arrives, the server goes "'ere, now's a good time to check for new messages!" So you get something like a Blackberry email delivery.
Needs the upgrade at both ends, and typically some Firewall/Proxy tweaking at the server end to leave the http sessions alive for more than the default couple of minutes (to minimise unecessary traffic when there's no mail to send).
AKU stands for Adaptation Kit Upgrade (apparently...) ;-)
Dox.
Click to expand...
Click to collapse

Sending emails with attachments from Outlook Mobile

Hi
We have several HTC phones with Windows Mobile 6.0 and 6.1 that have the same problem. Problem is that when they try to send an email with no attachment it sends fine using GRPS but as soon as you add an attachment of any size it tries to send the email using Wifi even when Wifi is turned off! Consequently the email doesn't send and the complete send/receive cycle fails meaning the user doesn't even get any new emails and no errors are displayed. It is very frustrating for the users as they have to constantly check the outbox to be sure send/receive is working.
For a little background, the reason i think its trying to use the Wifi connection that i checked the control logs (see below) on the device.
2008-06-27 16:20:09 SyncBegin (null)
2008-06-27 16:20:09 EngineBegin Microsoft Exchange, 2.5
2008-06-27 16:20:11 EstConnection WOI NOT requested
2008-06-27 16:20:11 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=1
2008-06-27 16:20:41 EstablishConnTimeout hr=0x85020006, handle=0x820d89aa, status=0x24
2008-06-27 16:20:41 EstablishConn hr=0x85020006, handle=0x820d89aa, pri=0x8000, status=0x24, flags=0x0, wait=0
2008-06-27 16:20:42 RadState DN={98C5250D-C29A-4985-AE5F-AFE5367E5006}\TNETW12511, N=IEEE 802.11b/g Compatible Wi-Fi Adapter, S=0, DS=18060030, T=1
2008-06-27 16:20:42 EngineEnd hr=0x85020006, Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections.
2008-06-27 16:20:42 SyncEnd
I have tried adding rogers/yahoo email account using imap and it sends email with attachments with no trouble.
What gives??
More info
Did a hard reset of the phone and now in the log instead of trying to connect to wifi a get a simple error
2008-07-10 17:29:32 ConnInfo Failed (0x80004005)
All the research points to their being a problem with an sync item which probably is the email with the attachment. But why??? I've tried all different types of attachments and combinations.
Also, i did get it to work 3 times right after a hard reset but subsequent tries failed.

Exchange ActiveSync Problem

Hi all,
I have a Hero from T-Mobile UK, and I'm not able to setup EAS. Going over the web or local network, using SSL or not, the server details verify, but when attempting a sync I all 3 data types (mail/contacts/calendar) fail with 'Sync protocol error'. I can see the hits in my web server logs, no HTTP error codes are being returned. Server is Exchange 2007.
Anybody come across this? Does anyone know if the HTC Exchange client makes any logs on the device?
I use EAS on my hero to Exchange 2010, and Exchange 2007 and I havent had any problems at all (apart from certificate signing issues).
Id say it would be a good idea to check your port settings, your outlook anywhere settings and your account permissions on your exchange server, as it seems odd for the phone to spew an error like that without something on the server playing up.
It's syncing with a Windows Mobile device without problems, and an iPhone. The Hero also sync's with a 2003 Exchange server I have access to with no issues.
I agree it could be some configuration option on the server which is tripping it up, but I've gone through everything I can think of. Having a look through adb logcat doesn't really tell me anything else, for example:
Code:
D/EAS_AppSvc( 271): 06021143 SyncThreadManager.checkQueue() Mail
W/System.err( 271): com.htc.android.mail.eassvc.core.SyncException: Protocol error
W/System.err( 271): at com.htc.android.mail.eassvc.core.SyncManager.getSyncCmdError(SyncManager.java:6225)
W/System.err( 271): at com.htc.android.mail.eassvc.core.SyncManager.syncEASEMail(SyncManager.java:3988)
W/System.err( 271): at com.htc.android.mail.eassvc.core.SyncManager.doSync(SyncManager.java:563)
W/System.err( 271): at com.htc.android.mail.eassvc.EASAppSvc$MailINCommandHandler.handleMessage(EASAppSvc.java:4850)
Hi! I have also an Exchange 2003 SP2 server and had similar issues. Be sure that you don't have "require SSL" for the /exchange folder of your IIS server activated. OMA works by simply accessing /exchange for getting access to your mailbox - but only without SSL. If you need SSL required for /exchange, you have to create a new virtual directory especially for OMA (e.g. /exchange-oma). Check out this guide by Microsoft:
http://support.microsoft.com/kb/886346
Another problem is using a primary email address which is different to the default Recipient Policy. If that's the case, EAS is not able to locate the mailbox. You have to tell EAS to use the secondary email address:
http://support.microsoft.com/kb/817379

Email disappears from phone

Firstly, i have used search etc and haven't found anything, so apologies if its been asked before.
I've got email set up on my phone, downloaded fine (i think), i've got it to leave a copy on the server. so when i use my email client (thunderbird) on my pc i can download the message for those records.
Is it normal for the message to disappear from the phone once the email client downloads it?.
Is there anyway that i can download the message on my phone, and on the email client, so i effectively have duplicates.
The email client is set to remove the message from the server once downloaded.
yes, this is normal with POP email.
Just set the email client on your desktop to leave mail on the server also.
Thanks Jonno, done!
Or use IMAP4 protocol if your mail provider have it
D'rath
PS: I use IMAP4 for Laptop and Touch HD
Solution found, thread closed

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