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Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...
HI everyone,
when i was instaling a new rom for my universal, it stoped at one time, now the phone doesnt work , i just can see on the top of screen USB and v1.01,
and when i push the 2 bottoms and reset for restore to factory default the white window appears till i click on 0 then nothing
please help
Thank you
which ROM were U trying to install?'Cos some of them needs never bootloader. is somewhere on ftp. Try other methods to make it running i.e. somwhere on wiki is tuto with some direct commands. Try reflash with original rom. Use search
try those links:
http://wiki.xda-developers.com/index.php?pagename=Instructions%20for%20those%20stuck%20on%20Boot%20Screen
http://wiki.xda-developers.com/index.php?pagename=Instructions%20for%20those%20stuck%20on%20Boot%20Screen%20%28UNI_exitbootloader%29
http://wiki.xda-developers.com/index.php?pagename=Upgrade%20bootloader%20from%201.00%20to%201.01
Had the same problem a couple months ago.
Just put it into bootloader (power+light+reset).
And flash the (original) rom again.
Worked for me.
Good luck.
... and take out the SD-Card. This happened twice to me until I took out the SD-Card. In my opinion, the mobile will see an inserted SD-Card as ExtRom when you do a hard reset.
As far as there are no cabs on the card, nothing will be installed !
tsfnet
I had a similar problem. Just repeated the process with the original cable and everything worked fine. Some replacement cables do give problems.
Hi,
Sorry if this is the wrong place to post this but i could not find an answer for this in this section or general section -- The problem is this i upgraded to wm6 from wm2003 and everything was fine then it started it freeze ocationally so i thought i'd give it a hard reset as ther was no where in the tutorial that said that after flashing you could not hard reset now the phone is stuck on the O2 screen where the IPL & SPL are displayed
IPL=1.00 &
SPL=1.01.0109 &
GSM=0.3.28.60
I know the IPL/SPL were at 2.61 before that
Can anyone tell me how to get out of this or is the phone now bricked?
Yes, you cant hard reset because the htccoldboot.dll is not there, its not brick, you got the right SPL, just reflash again, refer to my guide on my siggy
Thanks
great that worked out fine gave me a scare - now it's all back up and runnung apart from the camera
For those stuck with this same problem, please re-flash starting from step 7 of karhoe's instructions to upgrade to WM6.
After installing a few applications and having to reboot, my SMT5600 would not connect via ActiveSync, nor show any network carrier and none of the menu keys worked (Start & Contacts). While troubleshooting I browsed to a forum suggesting I try a hard reset.
Never got a proper hard reset and ended up stuck at the initial screen showing the IPL / SPL / HIVE and Partition info.
Followed karhoe's step 7, with phone turned off, held camera button down and plugged in USB cable. Followed remaining instructions.
Note: the "type 'l c:/os.bin' " step is done in the mtty.exe screen that pops up (and not on your PC's command prompt ).
Thanks karhoe,
Good luck to everyone,
Jawad
Hi have a slight issue with my Mini s, i believe its the wizard. When i go to send txt messages it tells me the phone is not ready and i have to wait 15 seconds, so i cant send msgs, i can still ring in and out, also when i try to go to phone settings it tells me to wait 15 seconds and try again, when i go to sim manager it tells me to again, wait! I believe at the moment it is flashed to 02 with an orange sim in it, its the G4? version. Its running wm5 i think, if i could have it flashed to orange on wm6 that would be great.
Any help on how i can overcome this problem would be great. Thanks
Matt
Perform Soft Reset first,check if it solves the problem, or Hard Reset,but remember you'l llose all your personal data by doing hard reset,but it might solve the problem.If nothing works,than its corruption of the extended_rom,you might have to reflash a rom.
To upgrade to wm6 read the guide posted here at xda-wiki ,be careful,if you say its a G4 device,its a bit sensitive device:-
http://wiki.xda-developers.com/index.php?pagename=Wizard Windows Mobile 6 for newbies
rite ok ive already tried a soft reset but it didnt work, sorry i havent got a manual for the phone so how do i do the hard reset? also if so how do i reflash the rom, any guidance would greatly be appreciative.
Thanks
Hard Reset
Hardreset for Wizard is by pressing: Comm button + Voice command button and slightly push the softreset button with stylus.
Guide to flash a rom is posted in my above post.
you should reflash your rom I also has same issue and reflashing solved the problem.
I'm new in these forums as well I'm new with flashing ROMs so obviously I messed up flash process and my device stuck in bootloader (tri-color) mode. This post I address to those unfortunate like me .
# Symptoms #
- ROM flash started and stopped at 17%. After recovery flash process stucks at 0% and pops Connection Error 262. Device is stuck in bootloader mode not possible to flash anything, hard reset does not help, flash from SD card does not help either.
# Possible cause for that #
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
2. Connection between ActiveSync and device was not established when flashing ROM file.
Before to go any further please take your time and read Polaris Wiki to get familiar with glossary and acronyms used here.
PROCEED ONLY if flashing original ROM does not help, hard reset does not help and flash from SD card does not work.
# Solution #
1. Download MTTY software.
2. Kill ActiveSync (Press Ctrl-Alt-Del and stop rapimgr.exe and wcescomm.exe processes).
3. Plug Polaris into usb port (Plug directly not through hubs).
4. Start MTTY after chose USB from PORT dropdown list (if it is not listed there then ActiveSync processes were not stopped).
5. in window type: set 16 0 (enter cmd mode)
6. after type: task 8 (this will format phone)
7. after type: task 0 (this will restart phone. Not always necessary)
8. soft reset
This procedure can damage your phone. Use it as last resort.
Official source in french here.
Now before flashing any ROMs read carefully how to flash (not install!) Hard SPL.
# P.S. about install and flash termins #
This error with flashing happened to my due misunderstanding between notions of installing something on your device and flashing. In my opinion those are completely two different things. As for first I understand of running some cab or exe directly on device. So problem comes when people sees install Hard SPL en device as they try to find some cabs or exes to install directly on device or they just copy all files to device. To make things clear Hard SPL "installation" actually is ROM flash process which must be done with maximum caution, but those who did not read Wiki won't understand it.
Cheers, whitealien
BiG THX @ Whitealien.
works to 100% on my Touch Cruise.
I flashed under Vista Ultimate...
# Solution # ... addition from me for Vista users!
....
2. Start Windows Mobile Device Center and Deaktivate USB Connection and then start Task manager end kill
Process wmdc.exe.
Rest of whitealien. and have fun!
Thank you!!!!
I had given up on this, and was sure my only option was a warranty repair :O
always welcome
Thanks, you've saved my Polaris.
Mine didn't want to react anymore to the soft reset, so I replaced your instruction 8 with:
Cmd>boot
and that did the trick.
whitealien said:
1. In bootloader mode device shows:
Code:
Pola100
SPL-1.25.0000
CPLD-2
means that Hard SPL was not flashed before flashing ROM file (if Hard SPL was flashed then in second line will be written SPL-2.20.Olinex.).
Cheers, whitealien
Click to expand...
Click to collapse
I had exactly the same problem, for whatever reason went back to original SPL before HARD SPL.
I solved my issue by using back the original original HTC RUU_signed.nbh and flash it using the CustomRUU.
Thereafter, repeat the entire HARD SPL and flash the home cooked ROM.
Cheers.
For unbricking your HTC Polaris, you can try also a hard-reset (if it is related to a software error):
http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
Thank you very much
you really helped
thank you again
mrfone2003 said:
Thank you very much
you really helped
thank you again
Click to expand...
Click to collapse
you are welcome.
Seems people are still falling for this error.
I'm has this error.
Solution (with SPL-2.20):
- kill ActiveSync (process, not uninstall)
- cable to USB on motherboard
- hard reset on phone
- connect to cable
- flash OFFICIAL rom
Two time I revive my Polaris.
help me please
hi.I have a big problem with my htc touch cruise when I installed a hard spl htc dedicate a Diamond.donc I had a white encrant after I did a hard reset since my htc no longer I have a black encrant are neither green nor orange but when I connect with the pc I am data interface and it does not recognized my htc. In my pay is not qualified repairman three non réparé.aidé unable to please me I tried the commands mtty.exe but does not c I do not really know how it works.
thank you for your patience and for help
thanks for the support
Thanks dudes for the great help you gave to recover my htc dual from bootloader screen. I am very happy to have my phone back. Thanks for everybody for the help they have provided generously. I appreciate alot. infact thousands times.
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
aaront1988 said:
I think i have really messed up my phone. When opening mtty i select USB and press ok, then it says "can not open USB Port"
please help me, i have all the symptoms you explain. Stuck in bootloader, POLA200 SPL-1.25.0000 CPLD-2
i cant flash any roms and the original rom stops at 39%, i have redownloaded it countless times so its not the rom.
Click to expand...
Click to collapse
Did you follow all steps from 1st post?
Did you kill all running ActiveSync processes?
I did indeed, i'm on vista so didnt have those particular processes going but followed the step from Aeroman and it still doesn't want to play. Any ideas?
managed to find a working XP machine and it worked a treat. Thank you so much.
thanks,this solved my pb
please help
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
wesram said:
Im having the same problem, im stuck in the bootloader but i didnt do anything for that to happen....this happened all alone withount any try to flash or do anything
it is saying
POLA100
SPL-1.28.0000
CPLD-2
when this happened i tried sodt reset and unpluging the battery b4 reading and searching here.
now i tried the steps showing in the first post and step by step .... the devise restart to the same bootloader like i did nothing ((( oh god im so upset please help me .... what to do ((((
Click to expand...
Click to collapse
What did you do to get there?
whitealien said:
What did you do to get there?
Click to expand...
Click to collapse
hey, im sorry for the late reply. it didnt notify me and now after posting several times asking for help in many threads by accident i bumped into this thread again to see that u answered and thank you so much.
now, what i did? this is the wierd thing, i didnt do anything, i went and back to see my phone stuck in bootload .... after this i tried almost everything i can find. from ur solution to flashing original rom to hrd spl to .........
now all gave an error except the original rom (polaris.1.28.415.2), it did went to 100% and device restarted to take me to my nightmare .... another bootloader screen am i suppose to search for polaris 1.28.0000?
i still have now the same writing shown.
please help me with this, its a nightmare .... is it totaly dead???
i managed to catch what it is saying b4 bootload screen (only when SD card is in place) it says no image file was found!!! in a very fast way and go to bootloader. in case the sd is not in place nothing happens and it goes straight to the bootloader