HTC Shift got no GPS nor voice calls - Advantage X7500, MDA Ameo General

Yesterday (30 rd) Paul Ghent from HTC Europe run a conference in Madrid at the Movistar's MovilForum and by the end of the presentation I asked him directly if the HTC Shift could be used to answer a phone call.
Answer... NO WAY.
Due to the size of the Shift they consider not useful the voice over GSM. Anyway the model that will be available in Spain (mid-Feb) will have GSM/GPRS/UMTS/HSDPA for data. So you need to insert a SIM card on it. But NO VOICE.
They mention that the Shift will be delivered in a special price by Movistar... I assume SIM-locked.
Has no GPS and comes with Vista. The information about Shift running WM5 (or WM6) is not true. Maybe the problem is the stand-by mode the Shift has called SnapVUE which is very similar to the Today screens used by HTC in the Touch series PDAs... but is not WM5 as far as HTC said in the Madrid's meeting.
More info... in spanish I must say at www.todoumpc.com
A video with Paul Ghent speech in english will be uploaded in a few days at www.todoumpc.com including my question about the voice capabilities.

i think they are making two versions the first one will come out in march with no voice then later they will have one with voice.

i dont know for sure but what i been told for a while now and posted is that htc were deciding on gps and voice. lately from what i seen they decided to disable both. dont worry though if needed we can mod it to get both back on there. also then we will unhide the full wm6. wow htc is starting to annoy me lately with all the crippling and hidding of features. oh well atleast it gives me something to do

Pawel062 said:
i dont know for sure but what i been told for a while now and posted is that htc were deciding on gps and voice. lately from what i seen they decided to disable both. dont worry though if needed we can mod it to get both back on there. also then we will unhide the full wm6. wow htc is starting to annoy me lately with all the crippling and hidding of features. oh well atleast it gives me something to do
Click to expand...
Click to collapse
im right there with you, it is annoying me too i agree about the voice, that should be somthing that can be fixed

My guess is that since there is Qualcomm chipset inside the Shift and that chipset comes with GPSOne like our Athena the possibility is there. The only question is if they installed an GPS antenna or not. If the chip is there but no antenna even activating the facility the GPS will be unusable.

Related

TyTN has GPS.? it says so on htc site

I didnt think the tytn had gps..!
am I right or wrong ?
http://www.europe.htc.com/support/faq.html?id=303
http://www.europe.htc.com/support/faq.html?id=321
http://forum.xda-developers.com/showthread.php?t=291181&page=38
CHECK HERE FOR THE PROCESS
yeah i have seen this thread just seems theres alot of
problems getting it working, just wonderd why htc are saying tytn has gps
and can be used with tomtom but no one can get it working
I don't think HTC is saying it's built-in, just that it's available, supposedly as an add-on.
"quote from HTC site"
Support: HTC TyTN
Q: Does the integrated GPS turn off?
A: From everything seen so far, the GPS is only on when you activate the GPS software. You can conserve battery power by turning off the GSM radio when its not needed
it states "integrated GPS"
maybe I have made a mix up but this is stating its intergrated on the tytn
Could they possibly be refering to GPS the way cell phone GPS is defined? i.e. Ability to broadcast your triangulated position (via cell site, not satellite) for things like 911?
Dan.
That first link didn't load for me initially (some cookie not set I assume) so I didn't see it. The page certainly implies that the TyTN has integrated GPS, but it makes no sense for them to say "from everything seen so far" - if they made the product, shouldn't they know how it works?! This is very strange.
CmptrDan: I don't think it's an E911 related thing, because that cannot be used with regular GPS software AFAIK. If it's just the regular E911 TDOA technology, I don't think the handset even receives the location information; it is calculated by the cell towers and sent to the 911 operators. I must point out that I do not know any of this for certain.
CmptrDan said:
Could they possibly be refering to GPS the way cell phone GPS is defined? i.e. Ability to broadcast your triangulated position (via cell site, not satellite) for things like 911?
Dan.
Click to expand...
Click to collapse
They suggest turning the GSM radio off to conserve power when using GPS so they can't be referring to triangulation and stuff like that because without the GSM radio on, it wouldn't work.
Everything about that answer is weird.
I think they mean that if you're worried about GPS wasting power, you should turn the GSM radio off, which should (theoretically) kill the GPS too. That part actually makes sense...
Maybe they're just toying with us
Maybe someone over at HTC has noticed the efforts being made by some here at XDA-Dev.
So they just bung in some obscure reference to GPS just to mess with our heads
Somebody should call HTC Europe and ask about that. And I mean call, not email, because then they have to give SOME kind of answer.
there are now even more things about the gps, more answers perhaps
http://www.europe.htc.com/support/faq.html?id=322
http://www.europe.htc.com/support/faq.html?id=323
http://www.europe.htc.com/support/faq.html?id=324
http://www.europe.htc.com/support/faq.html?id=325
all stating that GPS is working and should be availible?!
could it be like this: they are going to release a new rom and in that one GPS is enabled?????
cybertron said:
there are now even more things about the gps, more answers perhaps
http://www.europe.htc.com/support/faq.html?id=322
http://www.europe.htc.com/support/faq.html?id=323
http://www.europe.htc.com/support/faq.html?id=324
http://www.europe.htc.com/support/faq.html?id=325
all stating that GPS is working and should be availible?!
could it be like this: they are going to release a new rom and in that one GPS is enabled?????
Click to expand...
Click to collapse
The links that you have written they report to gps external to the tytn.
i hope there are standards FAQ
It's logic that if you haven't GPS, or phone, or wifi, you don't ask nothing about.
Try to compare the ask possibilities of more devices...
cybertron said:
there are now even more things about the gps, more answers perhaps
http://www.europe.htc.com/support/faq.html?id=322
http://www.europe.htc.com/support/faq.html?id=323
http://www.europe.htc.com/support/faq.html?id=324
http://www.europe.htc.com/support/faq.html?id=325
all stating that GPS is working and should be availible?!
could it be like this: they are going to release a new rom and in that one GPS is enabled?????
Click to expand...
Click to collapse
Sorry for being the party pooper here but these articles seem to be generic and not specific to any particular phone model. You can see the same articles if you select Qtek S200. I don't take this as a sign from HTC that the Prophet contains a GPS receiver.
abubasim said:
I don't take this as a sign from HTC that the Prophet contains a GPS receiver.
Click to expand...
Click to collapse
True, but the work in this post http://forum.xda-developers.com/showpost.php?p=1121407&postcount=387 shows that there is an NMEA compliant device trying to come out in the Hermes . The parent thread for that also has the exact same GSM and GPS chipsets listed as being in the Tytn and the Trinity.
Seems like they're really getting close to having it working, so keep your fingers crossed!
called htc europe today they said the 3600 has enabled gps the 3300 has gps but disabled until the next rom update but the tytn has no gps.
I mentioned the htc website in the faq's on the tytn, they said there maybe a mistake and will take a look and rectify any mistakes if any.
(I might have got them two model numbers the wrong way around but one definitely has gps disabled)
se4me said:
called htc europe today they said the 3600 has enabled gps the 3300 has gps but disabled until the next rom update but the tytn has no gps.
I mentioned the htc website in the faq's on the tytn, they said there maybe a mistake and will take a look and rectify any mistakes if any.
(I might have got them two model numbers the wrong way around but one definitely has gps disabled)
Click to expand...
Click to collapse
Well, the Tytn uses the exact same chipset as the Trinity, and this chipset has a built-in GPS (which the Trinity does use successfully as evidenced in this forum). I'm sure HTC doesn't want the general public to know that it's disabled this feature, but I've seen the chip info on Qualcomm's website and it does in fact have it. I didn't see any mention of GPS in the FCC submission for the Hermes, so they never had any intention of letting us use it (here in the states at least).
I really have to wonder why HTC would want to disable it other than to try and widen its product base a bit since the Trinity would have less public interest if the only difference between it and Hermes was the keyboard.
I really hope so would be great to get this feature working, at the moment im using a bluetooth gps reciver but not always got it with me.
if htc says there is no gps, then there shouldn't be any gps in tytn.
don't get too atracted

Tytn vs AT&T 8525

I just purchased a HTC Tytn (unbranded). I have so many questions and can't seem to find the answers. First, does anyone know a program that will update the clock with the network without doing the At&t rom update. Second, Will it hurt to do the at&t update to my phone or will I loose the voicedial function and 2nd video cam ect. Is the ms voicedial ver 1.6 worth it. So many more I'll make another thread later. By the way thanks for the forum. You all are great and I hope to learn alot.
I am on cing/att and using an unbranded tytn... i have also flashed the official att rom on it (yes, its wm5, but i needed PTT)... anyway, smartdial is there, but you will lose video calling (which att dont support anyway) but the fron cam will still function, i used atek software's cool camera to prove the drivers were still on the phone and working.. and i dont use MS VC 1.6 so i cant answer that one...
Tytn vs 8525
Shogun, Thanks for the info. I don't need the PTT. I do like the auto update feature for the clock using the network though. So far I like the phone, (I'm just starting to get used to it. Can you remap the PTT. I will start doing a lot of international flying soon and needed the unbranded phone. Does the At&t service determine the video or can 2 people with a tytn and a 3g signal just start video calling? So many questions!
Chansen760 said:
Shogun, Thanks for the info. I don't need the PTT. I do like the auto update feature for the clock using the network though. So far I like the phone, (I'm just starting to get used to it. Can you remap the PTT. I will start doing a lot of international flying soon and needed the unbranded phone. Does the At&t service determine the video or can 2 people with a tytn and a 3g signal just start video calling? So many questions!
Click to expand...
Click to collapse
Not sure about the auto-update feature and working on other roms... but they should support it..
The PTT can be remapped, use a different rom, or search for sleuth's PTT fix.
The video calling is dependant on the dialer on the phone (in the rom, or installable otherwise), it requires a certain dpadmenu.dll in order to work, but if your ATT its not going to work anyway.. it is provider dependant.. and 3G dependant

wifi & Touch Dual? Microsoft says "ja"

http://www.microsoft.com/germany/wi...e/smartphone/default.mspx?f_brand=HTC&curPg=2
Strange, huh? It's a german site, and it claims wifi "ja" or "yes" for the all of you....
weird...
we
PS: In fact, they only got the first box correct, the second box only touchscreen and camera correct, the last box is no good either... Well done, microsoft
they also say NEIN to bluetooth or qwerty keyboard so i assume that ja as a error...
HTC Touch Dual
Actually the description is correct, a qwertz keyboard means that every letter has its own key. there is no key for every single letter!
but more important is definetly the wi-fi or wlan "Ja", imo the touch dual has a wlan chip onboard, i think its only a reg thing to activate the option in the connection manager! but don't take me too serious, cause i don't have one.
even though i'd buy one if it had wlan for sure!
if anybody could check it and posted a reply, many thanks would be for sure!
and a little money spent on ebay!
greets blue
Orange UK (the network) has the handset listed as 'non-Wi-Fi enabled' on our internal system. There are also no support pages for Wi-Fi listed from Microsoft/HTC
Well,
some guy named chainfire worked on this, but didn't have any luck, unfortunately. I would like to have wifi; it is just the ONE feature, which would make the device perfect for me... GPS is nice, but i got some in-car-navigation; i don't need it on my ppc as well...
<sigh>
I would even pay for the upgrade, if HTC would offer one....
we
who_else said:
Well,
some guy named chainfire worked on this, but didn't have any luck, unfortunately. I would like to have wifi; it is just the ONE feature, which would make the device perfect for me... GPS is nice, but i got some in-car-navigation; i don't need it on my ppc as well...
<sigh>
I would even pay for the upgrade, if HTC would offer one....
we
Click to expand...
Click to collapse
Sure Hopes chainfire can figure it out..
I'm pretty positive it should be possible since the first models had Wifi, but the providers rather didn't have wifi since they want their 3G networks to be used..
So Technically I think it should be possible.. but will someone be able to figure out how to..
To be honest I'd rather have the GPS to function since I use GPRS with unlimited download to sync and surf
What do you pay for this?
Thanks
we

No more BR roms - I sold my iPAQ

Hey people,
Yesterday I got fed up with my iPAQ 910c, put it on craigslist and sold it for not much less than what I originally paid for it.
Mainly, the lack of Cell-ID support from HP was really annoying: all kinds of times when I wanted a quick sense of where I was from Google Maps, I'd have to wait a long time for a GPS fix and make sure I held the phone out with a clear view of the sky. Not exactly convenient. And even though Rogers is selling the iPAQ 910c on contract, HP hasn't provided an rilgsm.dll with Name Display (CNAP) support. Stupid.
That, and WM6.5 brings with it (in my opinion) features that really prefer a higher-res screen. And a directional control more advanced than a scroll wheel. And a light sensor to automatically adjust brightness (as opposed to me having the 61x/91x brightness control on hotkey, lol). And more speed.
...so I'm getting an Xperia X1.
It was fun cooking with y'all, and so I leave you in the capable hands of monte & keyx. Adios amigos!
Wow!
Sorry to lose your development skills on the 910 - I always enjoyed your ROMs.
Happy trails!
many thanks to you..
i'm still running your WM6.5 on my ipaq.
but, i'm also wondering to replacing my ipaq with xperia. how does xperia compared to ipaq 912, i just want to know from your point of view.
thx
So far it is awesome - the 800x480 screen is amazing with WM6.5, and the device seems to get both better speed and battery life than the iPAQ. That, plus the Xperia has just enough less width than the iPAQ for me to wrap my hand around when I'm carrying it, running, etc. Not only does Cell-ID provide instant estimates of my location in Google Maps (which itself looks amazing at WVGA), but GPS fix seems to take a fraction of the time it did on the iPAQ.
I can't do one-handed QWERTY typing as quickly or easily as with the iPAQ, but with two hands I don't notice much difference. The screen doesn't pick up nearly as many fingerprint smudges as my iPAQ did. And the optical trackball functions more like the little "pearl" on Blackberries, something HP should have put in the middle of that giant D-PAD.
But basically the screen is the biggest improvement: I went from seeing like 3 titanium homescreen entries on the ipaq (with WM6.5) to now seeing all of them at once. That's huge. I nearly broke even on the upgrade too - bought the iPAQ on eBay this January for like $240, sold for $200 on craigslist, and just got the Xperia from Rogers on a 3-year contract for $225.
Thankfully, there is a large ROM cooking community already in place for the Xperia, so that takes some of the pressure off. My understanding is that cooking for the HP devices is relatively easy once the tools exist; the SD-Loader isn't checking for signed ROM images so no low-level device unlocking is required. HTC phones are a different story - even the ones sold "SIM unlocked" still come with a bootloader that won't accept custom ROMs, and certain XDA gurus have to make a "HardSPL" modified bootloader before custom ROMs can be flashed. Case in point: the poor suckers with the Palm Treo Pro are still without any custom ROMs whatsoever, because the phone isn't quite popular enough to have reached somebody who can make a HardSPL (they're working on that).
Once a HardSPL exists, though, HTC ROM development tends to explode because they keep using the same underlying hardware. Thus the Xperia light sensor is the same as the one on the Touch Diamond and Touch Pro; the radio hardware is interchangeable with those phones too. Moral of the story: check out the state of ROM development before you buy.
soory 2 hear u are out of ipaq roms u had good ones
anyway good luck with your new device and try 2 keep a look 4 plastic cracks
i 4 myself like the front KB like the 6900 900 i780...
i had the ipaq 800 (data messenger) with light sensor dpad sensor very fast gps...(device generl speed slower then the 900 and have no SR )
had some htc devices with sliding hard KB but on such devices i found myself using software KB (if u sms or need somthing short u will see it 2)
the screen must be a great thing
enjoy and tnx 4 all
Good look with the new toy.
Noooooooo....how dare you betray us front facing keyboard lovers!!!
It was good having your roms and knowledge...best of luck with the Xperia!!
I'm currently waiting for a replacement 910c from Rogers right now...my USB connector stopped working Maybe I'll just replace my phone altogether...but...I must have WM, front facing keyboard, gps, wifi, and 7.2mbps dl speed
We'll see what comes out...Samsung looks like it might have a good rival
Again, many thanks and good luck!
Well, congrats on the "upgrade" - I thought someone on Rogers would for sure go for a quad-band phone, but maybe the tri-band will work well enough for you where you are.
By the way - the "cell ID" thing is being worked on, and I thought I had a quick solution involving "cell broadcast" settings in the registry. It's probably only weeks away from being fixed. Keep checking back to see if we get it right.
gfinockio said:
Well, congrats on the "upgrade" - I thought someone on Rogers would for sure go for a quad-band phone, but maybe the tri-band will work well enough for you where you are.
By the way - the "cell ID" thing is being worked on, and I thought I had a quick solution involving "cell broadcast" settings in the registry. It's probably only weeks away from being fixed. Keep checking back to see if we get it right.
Click to expand...
Click to collapse
lol I'm in downtown Toronto, but the Xperia is actually quad-band GSM (850/900/1800/1900) and tri-band UMTS (850/1900/2100). Which is exactly the same as the iPAQ.
I wish you the best of luck getting the Cell-ID thing working. I'm mostly just pissed that after all this time Inventec hasn't made a few simple changes to their radio firmware, and HP has the nerve to blame the network carrier in their documentation!
Anyway EREZYAD is right, these past few days my text entry has been split about 50-50 between the software keyboard in portrait mode and the hardware keyboard in landscape. Neither are quite as good as the iPAQ 910c, but the combination is sufficient.
so long benjaminries, never used your rom's but always sad to lose a chef
gfinockio said:
Well, congrats on the "upgrade" - I thought someone on Rogers would for sure go for a quad-band phone, but maybe the tri-band will work well enough for you where you are.
By the way - the "cell ID" thing is being worked on, and I thought I had a quick solution involving "cell broadcast" settings in the registry. It's probably only weeks away from being fixed. Keep checking back to see if we get it right.
Click to expand...
Click to collapse
Whats up with the "cell ID" issue? Did you get fixed? Can you explain whats wrong with cell ID on HP iPAQ 910c?
zmadaric said:
Whats up with the "cell ID" issue? Did you get fixed? Can you explain whats wrong with cell ID on HP iPAQ 910c?
Click to expand...
Click to collapse
The fact that the 910c doesn't seem to work with Google Maps "My Location" function without using GPS.
gfinockio said:
The fact that the 910c doesn't seem to work with Google Maps "My Location" function without using GPS.
Click to expand...
Click to collapse
This is corroborated by other apps like Navizon that also don't work on the HP 91x/61x.
Basically, the RIL interface specified by Microsoft has several API functions that apps are supposed to be able to call which should return an ID code that identifies the cell tower to which the phone is currently connected. As far as I can tell, the OEM (HP) is supposed to adapt firmware and corresponding WinMo driver files like rilgsm.dll from the radio manufacturer (Qualcomm) to meet Microsoft's specification; however some OEMs like HP "choose" not to implement these APIs such that requests by apps for the Cell ID return a constant error code.
There appear to be two alternative methods of retrieving the cell ID that might have given us hope for HP: (1) broadcast channels and (2) serial requests. But the first option is unhelpful in North America where GSM carriers don't use broadcast channels, and the second option (when I tested it) didn't seem to work either - basically there are a number of direct modem commands that can be sent over COM ports to ask for the cell ID. The results of my testing suggested that the problem lies, at least in part, within the radio firmware itself - perhaps provided to HP by their main manufacturer, Inventec.
To me, the fact that HP/Inventec didn't fix these problems - despite mass outcry by users - suggests that while HP is still patching up what they can on the software side (releasing ROM updates for keyboard and sound issues), whoever created the radio firmware (Inventec?) has sort of walked away, or at least has no stake in keeping existing customers happy.
What the xda-developers community knows about and is able to do with actual HTC hardware, by comparison, is huge...
You did the best bro. It is nearly 2010 and I believe that any other phone after that time should have a BIG scren.

HD2 phones missing calls and hanging up mid-call

Hi all,
I work in a company who have just dished out over 100 HD2 phones to their staff... we're on call and are having some problems with the handsets missing calls and dropping calls mid-call, and I just want to know if we're alone in this, or if it's a common problem, or better, if anyone knows of a solution!
We use Orange (UK) as our carrier, the phones are NOT orange branded....
When we get a missed call, we can be in an area with good coverage (3G or otherwise, it doesn't seem to matter). The person calling us gets a ringing tone as normal, but the phone doesn't seem to do anything (ie, no indication that it's getting a call coming in). Once the caller has given up (or been directed to answerphone) we do seem to get a message telling us that we've had a missed call, but this is a text message, not a windows mobile message, and can be upto 4 hours later!
We've also had situations where an HD2 has rung and we've picked it up after one ring to be informed that the caller was about to hang up as it'd been ringing at their end for over a minute!
The other issue we have is with the phones dropping calls mid-call both when taking or making a call... The phone handset shows good signal even when it drops the call... At first we thought it was people touching the hangup button on the screen with their cheek, but I've now witnessed the phones do this when held away from the caller's face and even when it's been on speaker phone waaaaayyyyy away from anything that could touch the screen or buttons...
Oh, and we're running software version 1.66.405.2 on all of the phones, and it appears that the problems are occurring on many (if not all) of the phones... They're all running BsB Tweaks and have all been setup in exactly the same way...
Anybody got any ideas? They seem to be a lovely device for everything else, it just seems that the actual telephone side seems a bit flakey...
lol... every problem you just described was happening to our company when we were using the Orange network in the UK.
We left Orange exactly one year ago after almost going legal with them due to their extremely shoddy service plus underhand and downright illegal activities with our account.
To cut a long story short...
When we took out our contract we bought every line as sim only and Orange gave us a hardware fund to buy our handsets as and when we needed them.
Turns out though... every time we bought an offline handset they were putting it through as an upgrade! This obviously increased the length of contract for the each connection in every purchase. The very definition of an upgrade in Orange's own terms of service (at that time, they may have changed it now) did NOT include buying a handset for a SIM only connection.
On top of this we had the exact same network/service problems you describe with ALL of our handsets (including the non winmo ones), plus many other other issues with their network/service.... missed calls not actually ringing the device.... text messages delivered late and voicemail notifications sometimes up to 6 days late. Dont even get me started on the dropped calls.
When it came down to the month we were supposed to be out of contract Orange told us that we were still in contract and we owed them £70,000 plus the full price of all of our handsets if we wanted to leave!!!!
Well... we told them they were talking rubbish and after a lengthy process going back and fourth with their legal department they eventually admitted defeat. They didnt have a leg to stand on really so Orange didnt get a penny and we kept all of our hardware.
Apologies for the lengthy post there i was trying to keep it short and keep my post in context. What i am trying to say is...
In my opinion your issues are more than likely down to the Orange network then anything else... but they will REFUSE to admit a problem. They also will not support your handset if you didnt buy it directly from them.
ian.hennam said:
Hi all,
I work in a company who have just dished out over 100 HD2 phones to their staff... we're on call and are having some problems with the handsets missing calls and dropping calls mid-call, and I just want to know if we're alone in this, or if it's a common problem, or better, if anyone knows of a solution!
We use Orange (UK) as our carrier, the phones are NOT orange branded....
When we get a missed call, we can be in an area with good coverage (3G or otherwise, it doesn't seem to matter). The person calling us gets a ringing tone as normal, but the phone doesn't seem to do anything (ie, no indication that it's getting a call coming in). Once the caller has given up (or been directed to answerphone) we do seem to get a message telling us that we've had a missed call, but this is a text message, not a windows mobile message, and can be upto 4 hours later!
We've also had situations where an HD2 has rung and we've picked it up after one ring to be informed that the caller was about to hang up as it'd been ringing at their end for over a minute!
The other issue we have is with the phones dropping calls mid-call both when taking or making a call... The phone handset shows good signal even when it drops the call... At first we thought it was people touching the hangup button on the screen with their cheek, but I've now witnessed the phones do this when held away from the caller's face and even when it's been on speaker phone waaaaayyyyy away from anything that could touch the screen or buttons...
Oh, and we're running software version 1.66.405.2 on all of the phones, and it appears that the problems are occurring on many (if not all) of the phones... They're all running BsB Tweaks and have all been setup in exactly the same way...
Anybody got any ideas? They seem to be a lovely device for everything else, it just seems that the actual telephone side seems a bit flakey...
Click to expand...
Click to collapse
Having the exact same problem here so it can't be a carrier problem. This issue goes hand in hand with the switching of bands problem reported in another thread. The only solution as of right now seems to be turning off 3G network-capabilities completely until we get a radio that functions as it should. Would you mind contacting HTC? I think that a company threatening to sell their devices due to bad support on their part might make them do something about it. Us regular consumers they just ignore.
Toss3 said:
Having the exact same problem here so it can't be a carrier problem. This issue goes hand in hand with the switching of bands problem reported in another thread. The only solution as of right now seems to be turning off 3G network-capabilities completely until we get a radio that functions as it should. Would you mind contacting HTC? I think that a company threatening to sell their devices due to bad support on their part might make them do something about it. Us regular consumers they just ignore.
Click to expand...
Click to collapse
imo... its definately a network issue....Which carrier are you using?
i have HD2's on Vodafone and T-Mobile (both UK) and do not have any of the issues i had previously with Orange (didnt have HD2's at that time though so maybe its just unbranded HD2's on Orange?)
Audio Oblivion said:
imo... its definately a network issue....Which carrier are you using?
i have HD2's on Vodafone and T-Mobile (both UK) and do not have any of the issues i had previously with Orange (didnt have HD2's at that time though so maybe its just unbranded HD2's on Orange?)
Click to expand...
Click to collapse
The same carrier I used on my Touch HD and had no problems with(Saunalahti). Going to try the new 2.09 radio and see if that solves my issues.
Toss3 said:
The same carrier I used on my Touch HD and had no problems with(Saunalahti). Going to try the new 2.09 radio and see if that solves my issues.
Click to expand...
Click to collapse
Which country?
It would be helpful to actually post some details!
Like i said above... it could be the HD2 on your particular network that has an issue.
I really dont think its a handset problem as if it was literally everyone with an HD2 would be going legal!
Ive been using HD2's since Novemeber 2009 and havent encountered any of the problems described in this thread.
Audio Oblivion said:
Which country?
It would be helpful to actually post some details!
Like i said above... it could be the HD2 on your particular network that has an issue.
I really dont think its a handset problem as if it was literally everyone with and HD2 would be going legal!
Ive been using HD2's since Novemeber 2009 and havent encountered any of the problems described in this thread.
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My HD2 is switching networks and dropping calls whenever it feels like it. Currently using HSDPA only with GSM + UMTS. I'm guessing my problem is more related to the switching of bands than anything else. Why it would loose its connection from one second to the next is beyond me, but this is a known problem.
Toss3 said:
My HD2 is switching networks and dropping calls whenever it feels like it. Currently using HSDPA only with GSM + UMTS. I'm guessing my problem is more related to the switching of bands than anything else. Why it would loose its connection from one second to the next is beyond me, but this is a known problem.
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Thats a slightly different issue to the OP. Your problem does indeed sound like it is down to band switching. There are a few threads on these forums about this as you already know.
Audio Oblivion said:
Thats a slightly different issue to the OP. Your problem does indeed sound like it is down to band switching. There are a few threads on these forums about this as you already know.
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I know, but I think the underlying problem is still the same - I've had plenty of calls dropped even when having full bars. Could be a carrier problem, but due to the amount of people having similar issues I'd say it's a hardware/software problem.
Toss3 said:
I know, but I think the underlying problem is still the same - I've had plenty of calls dropped even when having full bars. Could be a carrier problem, but due to the amount of people having similar issues I'd say it's a hardware/software problem.
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with the band switching issue im unsure... i dont have the problem on any HD2 so i cant possibly comment what the cause could be.
But the OP in this thread has other issues unrelated to to the band switching problem... voicemail notifications delivered late... calls being missed due to phone not even ringing etc... these are NOT related to dropped calls caused by band switching. Im 99.99% sure they are network problems having seen the exact same issues on the exact same network myself.
Audio Oblivion said:
with the band switching issue im unsure... i dont have the problem on any HD2 so i cant possibly comment what the cause could be.
But the OP in this thread has other issues unrelated to to the band switching problem... voicemail notifications delivered late... calls being missed due to phone not even ringing etc... these are NOT related to dropped calls caused by band switching. Im 99.99% sure they are network problems having seen the exact same issues on the exact same network myself.
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You're probably right and as a user of the same network you probably know better than I. Was just trying to be helpful.
Toss3 said:
You're probably right and as a user of the same network you probably know better than I. Was just trying to be helpful.
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Maybe he has both problems? shoddy network service AND the band switching issue?
who knows as he hasnt posted back?!
What's interesting though is that we've previously had HTC Touch Diamond 2s, Touch Pros, iPhones (although only a couple) and standard Nokia boggo handsets with the same provider (Orange UK) with no problems.... It's only the HD2s that seem to be affected by these problems...
I'm not sure if it's a band switching issue... is this where it drops from 3G to GSM (or the HDthingy half way between!)? I have noticed the phone drop from full 3G to the H symbol at times for no apparent reason...
ian.hennam said:
What's interesting though is that we've previously had HTC Touch Diamond 2s, Touch Pros, iPhones (although only a couple) and standard Nokia boggo handsets with the same provider (Orange UK) with no problems.... It's only the HD2s that seem to be affected by these problems...
I'm not sure if it's a band switching issue... is this where it drops from 3G to GSM (or the HDthingy half way between!)? I have noticed the phone drop from full 3G to the H symbol at times for no apparent reason...
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er... you do know that H is faster then 3G right?
Its goes like this: HSPA>3G>GPRS>No data/only GSM
I assumed that you knew this if you were supposed to be supporting mobiles for your company.
If you have only 1 bar of HSDPA/HSUPA it is still faster then 4 bars of 3G.
Also... i sort of got at this in a previous post but the Orange network does not like it if you use handsets on their network that are not bought directly from Orange themselves. Your story is oh so familiar to me.
What i would suggest you try with one or two handsets is flashing them with an official Orange ROM for HD2. This firmware must be floating about somewhere as i do believe Orange have the HD2 on their books.
I don't support the phones, I just set 'em up and give 'em out... I'm a broadcast engineer who supports IT and Radio broadcast studios, not mobile telephones... as I said in my original post, I am on call with an HD2, which is a company phone and is dropping/missing calls... I just came on here to see if it's a known problem with HD2s, and if there's a solution, or if it's likely to be something with the network (Orange) which we may be able to jump up and down about and get them to resolve...
I had remembered it the wrong way around with HSPA and 3G, so thank you for clearing that up for me...
Is the band switching issue when it swaps between each then?
nobody else got any ideas?
*tumbleweed passes....*
I'm having similar issues on AT&T in the US. My callers get a fast busy after my phone rings a couple of times. It does not forward to voicemail. I have to force the phone to GSM then call the person back. UNACCEPTABLE.
Sometimes they get "all circuits are busy" message too.
Did you ever geta solution? My 3 year old x7500 is a better phone than this HD2 is at this point.
They probably won't tell you what equipment they have in your area (due to security reasons) but if they have Motorola based cellsites, then you're going to get these issues as the radio equipment struggles to pass from GSM to 3G and back again.
You are not alone........
I don't think this problem is necessarily restricted to Orange; my company had the same problem when rolling out un-branded Touch Pro devices to our users....and we're on the O2 network in the UK.
Our users experienced exactly the same symptoms - calls dropping, unable to answer calls before the other end hung up, etc...
It wasn't until we installed a ROM update from HTC on all the handsets that the problems....um, lessened...they got better but were still present at a much lower level than before.
I think that one poster has already suggested trying a different radio (i.e. the bit that actually handles the calls/band switching etc.), which is separate to the software (version 1.66.xxx in your case). There may be an HTC ROM update on their site - these usually include software and radio updates in one. You can find your current radio version by going to Settings | About Phone | Software Information - it's listed as "Radio Version" (and the latest is somewhere around 2.10.xxx - taken from a T-Mobile US HD2 I think).
When networks brand the HTC handsets, they also test the various radio ROM's on their networks, before loading a (suitably bloated) software ROM and known-working radio ROM onto the devices before shipping. This, in most cases, is something you can try loading on your unbranded devices - not so here, since Orange never released the HD2 in the UK (ok, don't shoot me - they did release it in very small quantities on their business tariff before pulling it due to "issues found in testing"), so they sure as **** didn't release an updated ROM for the device.
Your best bet, if you can't find an HTC ROM update later than 1.66 (which I don't think there is...yet), is to get involved with this forum in the Leo section. Learn about flashing a new HSPL and then try some other radio ROMs to see if any of them solve your particular problem. You'll have to devote a day to reading/learning before you get down and dirty with a handset....unless you have a few of these £500quid beasties you don't mind turning into paperweights!! Only trouble with this route is, once you've found a radio that works on Orange (and doesn't rinse your battery in two hours!), you're gonna have to repeat the HSPL/radio update process on 100 handsets, then re-install/re-configure each and every one.
Not a very inviting prospect (we "only" had 45 handsets to do!), but the end justifies the means. The HD2 is a marvellous handset - I know, I've got one (on T-Mobile UK ) and I wouldn't be without it.
Keep posting any questions/thoughts.....we'll be here to offer our "useful insights" and "helpful suggestions" as long as you can take it!!!
Good luck!!!
Mark.

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