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I'm experiencing a weird problem with an O2 Atom Pure device.. Some weeks ago the device started acting weird: sound suddenly not working anymore.. So, we handed it in at the service center and just a few days back we received the handphone, all clean and working again..
So, back home, we connect the device to the PC to do a sync, and all we get is "USB Device Not Recognized". When checking the Device Manager, the USB device will show as "Unknown Device".. I've tried reinstalling ActiveSync, do a hard reset of the device, soft reset of the device, removing the "Unknown Device", rebooting and then trying again.. All without it doing any good..
Does anyone have any thoughts left? I'm lost.. I thought Atom didnt need any device drivers.. Well, my personal one at least doesnt Thanks in advance!
Ps: other devices are sync'ing fine..
Nobody any idea or suggestions?
mask2011 said:
Nobody any idea or suggestions?
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make sure you're connected directly to USB and not via a hub, check for latest USB drivers, check your Antivirus is not blocking, download latest version activesync (4.5), check that the com port is available on PC.
I have HTC HD2,I was trying to upgrade to Android, I think I made a mistake I installed “MAGLDR113” before upgrading my Radio to version 2.15.50.14. After I installed MAGLDR113 I connected my phone to my computer and the telephone was stuck in boot mode and was never able to see USB connection. Now my computer does not recognize my phone anymore and I can’t flash a new Radio version since I have no connectivity to my computer. I tried several things but all was useless. Can anyone help me telling me how I can have a USB connection to my computer??
Thank you.
do you have tried to start and hold volume button... than connect to usb and simply install a stock rom (for example from your provider) - this must work... if not - you have bigger problem.
muhanad said:
I have HTC HD2,I was trying to upgrade to Android, I think I made a mistake I installed “MAGLDR113” before upgrading my Radio to version 2.15.50.14. After I installed MAGLDR113 I connected my phone to my computer and the telephone was stuck in boot mode and was never able to see USB connection. Now my computer does not recognize my phone anymore and I can’t flash a new Radio version since I have no connectivity to my computer. I tried several things but all was useless. Can anyone help me telling me how I can have a USB connection to my computer??
Thank you.
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Click to collapse
Answered so many times. turn your phone off then turn it on "while holding volume down.It will then take to bootloader(rainbow screen).It suppose to have a cotulla written above the rainbow screen.Now flash it with a stock rom came from HTC site..No need to sync your phone to your PC..Just flash it..Start all over again..Now you can search before doing somehing with your phone.If that didn't help you. You have a bigger problem..
Yes I tried this also but it doesn't work.
What didn't work? Can you boot into bootloader - ie switch off, press and hold vol down button and switch phone on.
You should then boot into a multi-coloured screen and should see "serial" at the bottom of the screen.Then connect device to usb port (preferably one at back of your pc and a different one that you haven't used before if possible) - let the drivers install if applicable - does "serial" change to "usb"?
Do wat d above posters have suggested then try different usb ports or even a different windows pc...For all we know, your usb cable might be faulty....Also did u perform HARDSPL before anything else?
I've started experiencing this very same thing. HD2 wont regognize usb connection while in bootloader screen. I get the usb connection sound but never says usb at bottom of screen like it used to. I've been trying android builds via sd but wanted to try my first flash but cant even instal MAGLDR cos it just fails at bootloader cos of no connection. Has been driving me wild for 3 days now.
try plugging the phone into a different USB port it should work then...
Tried that all day and it said couldn't install drivers, then just tried the same ports now and its worked. I think it was mobile device center had 2 set-ups for my phone, i deleted the older one and all seems fine now.
This is crazy, now i'm stuck on magldr and won't find usb.
I'm leaving nand now cos i'm close to smashing my phone to pieces, magldr usb flasher will not find the connection no matter what i try, so i'm staying with ****ty windows mobile. Not happy but i've been trying for days now.
Smoke74 said:
I've started experiencing this very same thing. HD2 wont regognize usb connection while in bootloader screen. I get the usb connection sound but never says usb at bottom of screen like it used to. I've been trying android builds via sd but wanted to try my first flash but cant even instal MAGLDR cos it just fails at bootloader cos of no connection. Has been driving me wild for 3 days now.
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I am experiencing this exact same problem. Bootloader wont recognize the USB stays in SERIAL. Tried different ports, cord is fine. What is the problem.
Before this, my HTC HD2 would just hard reset on its own ONCE A DAY! Why was it doing this?
Now it gets stuck on the white HTC loading screen. Wont get passed it. I used to be able to hard reset by doing the volume keys down and reset but NOPE... still wont load past that white screen.
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Have you guys tried deleting the drivers using a utility like USBDeview? Try deleting anything that relates to HTC OR HD2, replug the phone in, re-install the drivers.
h.nocturna said:
Have you guys tried deleting the drivers using a utility like USBDeview? Try deleting anything that relates to HTC OR HD2, replug the phone in, re-install the drivers.
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IDK what USBDeview is.
Im in Safemode so no drivers load up... because it didnt work in Normal mode. Still nothing
taha23 said:
IDK what USBDeview is.
Im in Safemode so no drivers load up... because it didnt work in Normal mode. Still nothing
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Of course it won't work without drivers. The computer needs drivers to communicate with the phone. In normal mode, unplug the phone, Google the application, download it, open it, click everything that has HTC or HD2 in it and click uninstall. Plug the phone in, let the drivers install themselves again. Try again.
h.nocturna said:
Of course it won't work without drivers. The computer needs drivers to communicate with the phone. In normal mode, unplug the phone, Google the application, download it, open it, click everything that has HTC or HD2 in it and click uninstall. Plug the phone in, let the drivers install themselves again. Try again.
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Ok... i rebooted into Normal mode, downloaded the utility, did a search for "HTC" found nothing, did a search for "HD" found nothing. So i am now installing windows mobile center for windows 7 which should have the appropriate drivers.
Install Windows mobile device center 6.1, problem solved.
Sent from my HTC HD2 using XDA Premium App
I'm able to view through USBDeview that my HD2 is connected, however I'm unable to view/open it.. I screwed up by naming the 'temp' folder to 'copy_to_sd_root'..
The instructions confused me. I figured this was the folder that needed to be copied to the sd root... however when i rebooted the phone, I was unable to access it. Any recommendations?
SOLVED
I was overlooking the USB Flash option.
If you are still having problems, let your phone turn on(no multi-color screen), select: USB Flash, click the DAF.exe installation file, follow the prompts.
You're done.
I had this problem and I solved it disabling an option in activesync. I can't remember what was exactly the checkbox, but was in "options" and it said something like "allow usb connections" or something like this.
I just disabled it and rebooted the device holding volume down.
Good luck!
Make Sure Phone is not connected to PC
Goto cotrol panel in windows
Uninstall HTC BMP USB Driver
Uninstall HTC Driver Installer
Uninstall HTC Sync
Unisntall Windows Mobile Device Center
Restart the PC
start the phone holding power and vol dn and now connect the phone to PC. should detect and install the drivers and you should be able to see USB on phone screen.
if this does not work
Delete all the USB root HUB but keep as last option in device manager.
PS: This will cause ALL the USB devices to redetect.
Let me know if this works
Hey. Im brand new to this forum and to Android aswell since i came from Iphone. Yea im a noob and sorry if you notice bad english
So i received my SGS2 some days ago and after researching about root/custom roms and stuff, I decided to start with rootin my SGS2. i download Odin3 1.85 and superoneclick, i also liked litening rom v1.1 and downloaded that too.
So i turn on "USB debugging" and turn off the phone to enter "download mode" and when i try to connect to Odin, nothing shows up. And Windows bar tells me that usb is not recognised. But... flash drive/transferring files and connecting to Kies works just fine. Please help me, ive been sitting over 24 hours with this issue and ive restarted/uninstalled installed pretty much everything over and over again (kies/drivers/device) not windows though. Why wont Windows/odin recognise it in download mode???
And if possible, is there a way around to install litening rom??
Thats weird man....very very unlikely to happen...
Just tell us step by step with screen shots if possible then it becomes very easy for us to find where u r doing it wrong...ok ?
Turn off USB debugging .
reboot phone and PC .
jje
While being in download mode on the phone, the pc/odin is not recognising anything
but everything works fine and recognises when i transfer files or use Kies
/tried uploading screenshots but the forum wudnt allow it since im a noob lol)
[email protected]
Thanks for reply but ive done that several times now
Adnanish said:
While being in download mode on the phone, the pc/odin is not recognising anything
but everything works fine and recognises when i transfer files or use Kies
/tried uploading screenshots but the forum wudnt allow it since im a noob lol)
[email protected]
Thanks for reply but ive done that several times now
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Click to collapse
This is driver issue.Try to find on kies an option to install the drivers again(i am not in front of my pc).Of course phone on and untick usb debugging
Sent from my GT-I9100 using Tapatalk
This is a driver problem. The Gadget Driver fails to get installed properly.
Make sure Windows Update are set to automatically find drivers for your devices.
I myself faced this problem. To rectify it I'd to try the same thing on a different machine and it worked flawlessly there.
The problem you're facing is that the Service Mode drivers are not getting installed, hence Odin is unable to recognize it.
Other possible fixes include, trying on different USB Ports, downloading Samsung PC Studio.
Thx for the replies everyone. Yea i figured its a driver issue, ill try the suggested actions incl samsung pc studio installing, and if its still not working i guess my last resort is using another pc or reinstalling windows on my own pc
In kies, i think in the tools menu, there is a install drivers option. This will fix the problem im sure. Not sure about pc studio having the same.
Sent from my GT-I9100 using XDA Premium App
fyi, i reinstalled windows and updated everything and the driver connection issue is solved now. I should have done this from the beginning instead of freaking out for several midnight hours lol thx for the help everyone, hopefully the rooting and flashing process should happen painless now
if anyone has this problem too,
i had the same problem and for me closing kies helped.
mfg Solidus
hi all i recently got a Hp Omen laptop and my samsung galaxy note 4 n910g wont connect it connect but keeps doing that sound when you disconnect the device, things ive tried is wyped everything and installing a fresh rom nothing, second unrooting going back to stock nothing, third awhile ago i was on cm12 and you know the connect usb thing its got charge online and the one to connect to use as a storage i clicked on charge and nothing happened. on my old laptop works fine so what i did was put it on charge and then back to storage to see if it fixes it nothing, i do not know what to do it charges when the phone is off, it boots into download mode and i can do odin stuff, but it wont connect i have also installed samsung kies to see if it would help nothing and i also installed the samsung drives still nothing. also it connect to my home computer just fine its also a hp @gekkehenkie11 @firebird11 any ideas?
Did you try other mobile device on your usb or a usb flashdisk perhaps. This maybe a malware
Jaistah said:
Did you try other mobile device on your usb or a usb flashdisk perhaps. This maybe a malware
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no i have not tried but i tried different usb it works when the phone is off, and connects to oden i might wipe my laptop to see if that works
Did you install the drivers before hand? If not look for them install them then go to device manager in the computer find the phone, there should be an exclamation mark right click and press update drivers or right click and uninstall, once the device is uninstalled unplug the phone wait a sec or two then plug it back in
Sent from my iPad using Tapatalk
just reformatted again and guess what now none of them work
dominicstg2 said:
just reformatted again and guess what now none of them work
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did you found any solution , im in the same boat ?
WizzyWiz said:
did you found any solution , im in the same boat ?
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Click to collapse
i sold it a long time ago now i have a custom pc
Hi, i'm a smartwatch user, i'm from italy, so excuse me if my english isn't perfect. I' an ALE-L21 smartphone, i was going to root it, i read anything about that one year ago, my warranty ended in december.
I reset my phone about 3 mounths ago, but i never tried to connect him to the PC via USB after the reset. This morning i unlocked the developer's options and i activated the USB DEBUGGING. I downloaded the hisuite program, but i can't connect the phone to the PC. I activated the setting in "security>PC Suite" (it was about the use of HDB), but the problem is that every time iconncet the PC to the P8 lite, it only charge the battery. I think the problem isn't the PC, because when (on the P8) i go in "developer settings>networks>select USB configuration", the option "only charge" is selected, and i can't modify it. when i disconnect the phone, i can change it in "MTP (multimedia transfer protocol)", but if i connect the Phone to the PC again, the setting "select USB configuration" returnes on only "charge" again! and i don't want to root the phone now, but at least to connect it to the pc tu have a backup of important files......
Thank you and excuse me for the english.....
Davide
davexware said:
Hi, i'm a smartwatch user, i'm from italy, so excuse me if my english isn't perfect. I' an ALE-L21 smartphone, i was going to root it, i read anything about that one year ago, my warranty ended in december.
I reset my phone about 3 mounths ago, but i never tried to connect him to the PC via USB after the reset. This morning i unlocked the developer's options and i activated the USB DEBUGGING. I downloaded the hisuite program, but i can't connect the phone to the PC. I activated the setting in "security>PC Suite" (it was about the use of HDB), but the problem is that every time iconncet the PC to the P8 lite, it only charge the battery. I think the problem isn't the PC, because when (on the P8) i go in "developer settings>networks>select USB configuration", the option "only charge" is selected, and i can't modify it. when i disconnect the phone, i can change it in "MTP (multimedia transfer protocol)", but if i connect the Phone to the PC again, the setting "select USB configuration" returnes on only "charge" again! and i don't want to root the phone now, but at least to connect it to the pc tu have a backup of important files......
Thank you and excuse me for the english.....
Davide
Click to expand...
Click to collapse
Disable USB Debugging and then try from notification panel
HaiderHady said:
Disable USB Debugging and then try from notification panel
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thx so much, but i've just find the solution: the cable was the problem!
davexware said:
thx so much, but i've just find the solution: the cable was the problem!
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Click to collapse
happy for you dude,
i've the same issue , but unlike you, i've changed the cable several times anything happen in my pc. i flashed the rom again nothing happen also .
All the best,
spray_kim said:
happy for you dude,
i've the same issue , but unlike you, i've changed the cable several times anything happen in my pc. i flashed the rom again nothing happen also .
All the best,
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Are you on Windows 10? I have similar problem connecting USB on other mobiles.. Works fine on p8lite though
amageek said:
Are you on Windows 10? I have similar problem connecting USB on other mobiles.. Works fine on p8lite though
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yeah im on win 10, but it was working very fine one week ago :/ my pc's friend is on win 7 it doesn't work
spray_kim said:
yeah im on win 10, but it was working very fine one week ago :/ my pc's friend is on win 7 it doesn't work
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If it doesn't work on Windows 7 too then don't know.. Sorry.. But in my case its Windows 10 update fault
a friend of mine told me that probably it need a flash, i did it but still don't work