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Hi guys.
I have a little audio problem with my Himalaya/i-mate/XDA II/MDA II/Qtek 2020 or whatever you like to call it.
The internal speaker seems to have a contact with something metallic or hard plastic. At the max earpiece volume, when calling, the ringing tone is distorted. When lowering the volume, it does not do this. It seems that, when the plastic membrane is moving, to reproduces the loud sound, it touches something hard and it distorts the sound. Does anyone have experienced this? I want to try to fix this. I paid hard won money for this marvellous device, and I do not want my experience to be ruined by bad audio.
Thanks for the help guys!
Not sure if its the same thing but when i played any sound it crakled a little. Did not bother me until the camera sound went on and off every 1 second. Did a hard reset and seemed ok until it happened again so i did another hardware reset went through all the programs i had instaled until it happened again. So i reset a third time without instaling that program(cant remember the name of it) but it works ok now.
I know what you mean Patrick..and if you hold your thumb over the earpiece it sounds a bit better, though of course muffled.
This is something that does bother me as I sometimes use the loudspeaker call option. Other phones don't have this problem in loudspeaker and it surprises me the II does this, as apart from a slightly rattly volume adjuster the build of my II is significantly better than the XDAI.
Just one of those things we have to put up with in order to have such an otherwise great piece of kit, though I'm equally surprised the manufacturers didn't notice it!
Anthony
Thanks a lot !
Yeah, your description and the thumb thing is exactly what I mean. I wonder if it's the speaker membrane itself or a contact with something? Maybe it could be fixed?
Thanks a lot guys!
It may be a warranty claim, you need full volume when using the speakerphone, get in touch with the service centre.
I have the same exact problem... The sound distorts if you have it set too loud.
I guess it's just the el cheapo speaker or poor design.
Hi guys, i have the same problem and its bugging me alot, any sugesstion or solution???? is it a hardware problem or did we install some software that case this? my XDAII still has warranty do you sugest me to go for service center or just live with this problem.
Thanks
Well Iam not saying its a good thing but Iam happy to see Iam not the only one experiencing this problem with the speaker although I dont own XDA II but XDA IIi or Qtek2020i whatever way you wanna call it. I also wondered if it is a harware problem couldn't we replace the speaker with a better quality one? In my case this jitter mettalic sound does not happen only in speaker mode but also in normal mode as long as the volume is set close to max or max.
My Qtek2020i has the metallic sound only when it's a large amount of humidity and very hot outside.
It seems that the speaker suffer a lot from humidity, it also happen when i keep it in my jeans pocket and i prespire a lot. After half an hour when it dries out, everything is ok.
Well i think its true. why? read on!
I bought my XDA II a few weeks ago. Its a love & hate machine & i won't get into that. But i think i have damaged the speaker .. as in i can notice sound getting distorted at times. It probably happened when i played this audio file at full volume .. which was actually for less than 2 seconds!! Ever since then, i can tell how the sound from the speaker comes out distorted. Same exact thing happened with my brother, where he played some song at full volume & it apperntly blew his speaker. I've soft reseted the machine multiple times (who doesn't!) ever since but no hard reset yet.
Although my question is .. is it really _that_ easy to blow the speaker?! The device should either have a speaker that can handle the amplification it is being providing, or not amplify the sound to levels the speaker can't handle. Blowing your speaker away on the first attempt to play something loud seems awfully lousy to me from a machine's design point of view.
Has anyone else experienced such problem or know of some remedy? I don't want to open the machine up & get the speaker repaired. Would really appreciate any help on the matter.
Thank you all.
Hi m8. Don't know if you've tried this but I had a problem a while ago where I could not hear any sound at all. I could make a phone call and ther person on the other end could hear me fine but I could not hear anything. I found the way to make it work again would be to squeeze the thing at the top near the earpiece (as if it was a loose connection).
Like I said, don't know if you've tried this but it worked for me. Have you got warranty?
Hey Camel, i have had my sx56(wallaby) all the way apart, and the only thing attatching the mainboard to the speaker are two little spring-loaded contacts, perhaps try tightening the screws on the back of your device (if it's anything like mine), this should make the connection between your speaker and mainboard more secure.
Tim
speaker
hey mate,
yep same thing with mine. now anything above about 50% in a phone call and it's all distorted.
pretty annoying, i've just got to get around to opening it up and checking the speaker contacts/replacing speaker with a spare.
will post results.
How do you find the Earpiece sound quality and voicecall performance compared to previous owned phones?
I think too many people where unhappy with the device because of the phone performance in general. I can't understand how such basic features where not treated as top priority specs.
It's " Who cares " typo sorry, not possible to edit the poll.
Thanks
EDIT: FLashed Radio 2.06 and voicecall quality is better but STILL CRACKLES
i find the sound quality is weird with this phone i.e.
rear speaker = loud but tinny, and seems that anymore than 70% volume and the software overpowers the actual speaker and causes distortion
headphones = ok sound quality very vocal friendly, quite nice for ambient vocal tracks, soft and fluff sound, i used shure se310 headphones so some of the best around
call earphone = very bad, even with the volume very low it still distorts when people talk, im not sure why this is and i thought it was a damaged speaker but its as if the sound is to harsh with the high feq.... so only call or accept calls from people with deep voices lol
It isn't necessarily the ear piece that's the problem, it's the VOLUME being pumped through it. The volume on my HD2 is ridiculously loud so I'm not surprised that my speaker is popping and distorting!
i went with the "it could be better" option
i always find myself switching to the speaker, then going back (repaeat cycle over and over with each call just trying to find an easy way to make out what people are saying.
a couple of mods would ultimately fix it, but im happy that the speaker is loud. Which kinda means its got the Umpgh
i use the headphines for music, i switched into an inear buds. it really makes a difference
tripleA said:
i went with the "it could be better" option
i always find myself switching to the speaker, then going back (repaeat cycle over and over with each call just trying to find an easy way to make out what people are saying.
a couple of mods would ultimately fix it, but im happy that the speaker is loud. Which kinda means its got the Umpgh
Click to expand...
Click to collapse
Yes but it's TOO LOUD. I wouldn't mind if it went loud but I also want it to go quiet too, it's way too loud at the lowest volume setting. I can't use the speakerphone at all, it is destroying itself with distortion. I actually can't use the earpiece close to my ear either, due to criminally high volume. I use the earphone as a speakerphone - I kid you not. I don't know if it's just certain batches but my HD2 would be suitable for almost-deaf people.
Actually the keypad tones also are WAY TOO LOUD! I was in a meeting and it was like everyone was trying to find out where the was sound coming from... I had to turn it off.. a shame..
Not to forget also the pain the earpiece causes during phone calls. This thing is really sharp !!!
In terms of HTC phones, I've had the Kaiser and Raphael before the HD2, and I must say that the call quality on the HD2 is the best of the three! This wold be both through the speaker on the back (speaker phone) and through the earpiece.
I agree that the initial volume was way too loud, however there is a tweak somewhere on the board where you edit a registry entry for initial call volume, and that helped tremendously. So I'm actually quite pleased.
People who made the HD2 @ HTC Tech.. were a little bit deaf I think..
Bad speaker quality because of distortion and popping
Bouloama said:
People who made the HD2 @ HTC Tech.. were a little bit deaf I think..
Bad speaker quality because of distortion and popping
Click to expand...
Click to collapse
Yea I think so, I am gonna try the registry tweak; hopefully it's gonna work.
voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.
spastik said:
voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.
Click to expand...
Click to collapse
Same here ... someone spoke with HTC about this issue !?!?!?
I am not really bothered by the noise but by the poping and cracking sound the earpiece makes.
The registry tweak did not work for me as I expected
I will have to wait for a hotfix if any... I hope HTC will consider this issue...
spastik said:
voicecall is pretty bad because of the random noise similar to radio static. This nosie is particularly noticed when no one is speaking.
Click to expand...
Click to collapse
have had the phone for only about a week but no issues with random noise. I do find that the loudspeaker distorts @ max volume, but just one notch below that and it's ok.
think the Touch HD has better earpiece / loudspeaker, but the HD2 can output higher volume on loudspeaker compared to the HD, so that's a plus.
maybe it's an issue with your phone operator?
For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...
Fatherboard said:
For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...
Click to expand...
Click to collapse
Yaah unfortunately that did not help
What tweaks worked for you guys to eliminate the distortion? when I lower the volume I keep hearing like a popping sound and cracks even with the headset.
Any idea? thanks.
aussiebum said:
have had the phone for only about a week but no issues with random noise. I do find that the loudspeaker distorts @ max volume, but just one notch below that and it's ok.
think the Touch HD has better earpiece / loudspeaker, but the HD2 can output higher volume on loudspeaker compared to the HD, so that's a plus.
maybe it's an issue with your phone operator?
Click to expand...
Click to collapse
I doubt that this is an operator related problem since my previous phone worked OK with this sim card.
Fatherboard said:
For people who experience the background noise - Have you tried (if possible) both GSM and UMTS/HSPA (3G)?...
Click to expand...
Click to collapse
Currently I'm only using GSM network but I will try making phone calls using UMTS. Don't think that will solve this problem though.
About tweaks I haven't tried any because all tweaks I saw were related to the distortion due to extremely high volume (which is not my case).
spastik said:
About tweaks I haven't tried any because all tweaks I saw were related to the distortion due to extremely high volume (which is not my case).
Click to expand...
Click to collapse
Same here, I need to remove the cracking noise, more like filtering the call quality, it's not a hardware fault im sure.
Hello,
I'm running a X10i since 2 days. I must say that I'm quite happy with it but I have difficulties with the sound of the ear speaker : as the volume is quite low, I have to increase the volume and when I increase the volume higher than 3/4 to full I hear a lot of cracking and popping.
Do you have the same problem ?
BR
On my phone to sound is quite good. I have to volume at max, and dont have any bad sounds, or unwanted noices.
is this while using the bluetooth headset?
Ive not tested it with the bluetooth set yet...
I seldom use that...
So, I think the sound in the phone itself is great.
How's the ringer volume, because I've heard random reports of it being pretty low.
Unfortunately, it is kind of low....
And i noticed when something blocks the speaker, like having it in the pocket, it becomes even lower...
And if in a somewhat noicy area.. Forget about hearing it..
this is currently one of my main gripes with the X10. The earpiece volume on my unit (firmware 1.6) is extremely low. At highest volume I get cracking and popping. If there is even a little background noise it becomes almost impossible to hear through the earpiece. It's getting to the point where the phone is almost unusable in many situations. Also the speaker volume is quite low as well. Miss many calls and notifications even at full volume.
I have just used the BT headset thus far. and the sound quality is good up until I attach them to the speakers.. Then they make a ****t up sound when I change song, or when it is no sound on at all. This does not happen when I connect them directly to the phone.
I’m having problems with the in-call volume on my X10I.
I called orange uk and was told that there have been many similar complaints with this handset on their network.
I was told them that it may be the deal breaker for me and told them i wished to return the handset.
The rep said that the reason the call volume was low was because i was using my old sim and not the one that was shipped with the upgrade.
Apparently there a certain profiles assigned to each sim for each respective handset???
The rep was confident that this would resolve my in call volume issues.
Anyone else aware of this?
Personally I have no problem with the soundquality. My problem is just low volume in the earpiece. Hopefully this can be turned up in updates or custom ROMs.
Earpiece volume is my main issue. However I am being told that it is down to my sim and not a software issue on the X10.
That doesn't sound right to me (excuse the pun) especailly as so many others are having this same fault.
That's irony for you, it works really well at everything else just not as a phone!
Baggyb said:
Earpiece volume is my main issue. However I am being told that it is down to my sim and not a software issue on the X10.
That doesn't sound right to me (excuse the pun) especailly as so many others are having this same fault.
That's irony for you, it works really well at everything else just not as a phone!
Click to expand...
Click to collapse
Hahaha, yeah well... I can't really say if that's true. I'm gonna try and get a new SIM since mine is like... Two-three years old. But I doubt that the SIM is causing problems like this.
I did get a new SIM with my upgrade, but as i didn't want to be without a phone for Two hrs whilst my services transferred to the new SIM, i just popped in my old one.
I will pop my new one in tonight and post my results.
I'm not confident though.
is it normal to hear own echo during a call?
That depends.. Is the person you are calling in the same room?
I've heard the odd few people mention this but I can't say that i've experienced this.
The volumes that low i probably wouldn't hear it anyway
Am on .16 and the volume/quality is ok if a little quiet, am mostly still getting used to switching back to pda phones from a candy bar phone, they are very different on your ear!
Now i'm on 1.0.14 and i thought upgrading to 1.0.16 may fix my issues but that update is not available for me (Orange UK).
Baggyb said:
Now i'm on 1.0.14 and i thought upgrading to 1.0.16 may fix my issues but that update is not available for me (Orange UK).
Click to expand...
Click to collapse
I think SE said that the .16 update was for certain carriers and not for the phone itself. And since SE refuses to release change logs we'll probably never know.
Okay so I just changed my SIM card with the brand new one that comes with it, and there's no change in volume... Talking to the tech guy he claims that on some phones it actually did make a difference. Hard to say what they're told to say and what actually happens though.
Thats weird, im getting my X10 on tuesday, and I currently have a desire, and the sound volume in the earpiece isnt that high, and also the ring volume isnt that high, I was hoping for better from the X10 ;-(
ok .. i like my x10
but i always ask about this issue is it hardwer or softwer
can any one help .. .
thx
software issue
When you say sound do you mean call sound and the Mic picking up lots of background noise? That seems to be a big thing for me and its quite bothersome
Sent from my X10i using XDA App
The sound on mine is horrible too. I really hope it is software but I have a hard time seeing that being true.
I always get told how bad it sounds when I talk to people on it, sounds fuzzy apparently and I always have a hard time hearing people some times.
Please be software!
i mean by sound of the x10
te general sound
for me i care about the headphone or when i use the phone aux with my car
and ply some music the sound is low .. to low
even when i walk around with earjaks .. i can hear everything around even if the level is the most ....
so i hope its softwer thing
Yeah that is also a bad feature of the phone. You'd think Sony would have tried to incorporate their Walkman expertise in this.. but yet Walkman isn't even a name anymore. Just forgotten.
Also if you put the volume too high it gets crackily.
The problem can be either software or hardware. If the DAC they have has terrible resolution or their algorithm for sound isn't up to the task the sound will be bad. Or even under-driving the speakers.
But anyway, I've noticed the in-call speaker for the x10 is very directional, meaning it doesn't let sound radiate out from what I can tell. This might sound silly, but it worked/works for me, just slide the phone around on your ear a bit until you find a "sweet spot" that maximizes the sound.
Mine was relatively low before but now I can hear pretty well. With that said the volume is still pretty low regardless.
EDIT: The x10 uses a separate speaker for audio while not in call, its located at the top left side of the phone. This speaker probably suffers from the same problem as the other one. Except this one is made to radiate.