Gmail POP3 deletes unread messages after second check - Mogul, XV6800 General

I just got my Mogul last week, and i find this one thing annoying -- I have it set up for Gmail, checking with POP3, and what it does is will only display mail it has not seen before, which would be fine, but if i have an email in my inbox on the phone it will get removed once it checks for mail again, even if it is still unread.
does anyone know if i can change that?
i would use IMAP but the problem with that is some messages won't display the body of the message on the phone.
So if you know of a fix to either of these i would appreciate it if you could enlighten me.

for pop3 check that its not set to download messeges from today only, and also make sure its not being deleted through gmails webaccess or some such

it is set to get the past 3 days, and they are set to stay on the server even after being downloaded through pop. I have had to go online to check it after my phone deleted one after a second send/recieve, so they are all still on the server. I just wish the phone would keep any message it downloads till i specificaly say to delete them.

I'm in the same boat with you. It's fairly annoying, to be honest. There are times when I'm not able to check my phone for email until it's already checked the server a couple of times. So when I can check it, any new messages I recieved after the first server check have already been cleared out of the inbox on my phone.
Is there no way to keep unread messages on the phone until they've been read or until I specifically tell the phone to delete them?

im not sure what the issue is, it works fine for me, messeges are always there, unread, on the phone until i mark them as read (even if i read them through the web access i still have to mark them read on the phone too) i dont know what other settings you can check

defaultdotxbe, could you possibly post the settings you have on your phone for checking your gmail account? and maybe even the settings you have under the POP3 tab in your gmail? maybe we'd be able to replicate exactly what you have for settings. it's probably that we have something set just slightly differently, and my guess is that it's going to be something in the gmail account settings, not the settings on our phones.

be sure of having this as username: recent:[email protected]

ersocia said:
defaultdotxbe, could you possibly post the settings you have on your phone for checking your gmail account? and maybe even the settings you have under the POP3 tab in your gmail? maybe we'd be able to replicate exactly what you have for settings. it's probably that we have something set just slightly differently, and my guess is that it's going to be something in the gmail account settings, not the settings on our phones.
Click to expand...
Click to collapse
in the pop3 tab in gmail i have "Enable POP for all mail (even mail that's already been downloaded)" and "When messages are accessed with POP archive Gmail's copy"
on the phone i have all the default settings (automatically downloaded when i entered my email address) accept i change "download messeges from the past 3 days" to 7 days (although it works the same with 3 days)
im using sprint rom 2.17

I had the same issue. The username was the issue. Thx for that

yep, the username was what was wrong, thanks!

now when i send a message, the next time i check for messages it arrives as a new email... is there anyway to stop that?

nope, sorry

Related

gmail issue

I use to have gmail working fine, then all of a sudden it stopped working one day. I've since deleted and re-added the account several times now and still nothing. It says it connects, and it takes the time to download all of the headers etc. however nothing shows up in the inbox? Is there a way to browse the system files to view if it's actually downloading the headers at all?
Weird...The exact same thing happened to me. I did what you did...created a new account on the phone and it says downloading headers, but nothing appears in the Inbox. I'm stumped and a little ticked off that since it was working so well, I started to rely on it more than I should.
use smtp rather than imap. works fine
There is no imap feature for google mail, you have to use pop3, which is what I use. Regardless it was working fine before... now it just doesn't work at all.
Welcome to the world of gmail. Now that the dust has settled, people are starting to see that this really is a beta.
My advice would be to wait patiently. There is probably nothing you can do, it's an issue with gmail. I have had all sorts of problems with gmail, especially with pop3. I reckon it will sort itself out soon enough.
Did you double check how much you set it to download from the message (The screen where you pick to download either headers or full messages) and made sure that require ssl and outgoing mailserver requieres authentication are checked?. It sometimes doesn't work for me, but it's cause of my GPRS connection, I have the $6 t-zones manually set up. Sometimes when I'm trying to check it it won't open the connection, but if I go into connections and open the connection manually it works fine. That's not very common place though.
When I used gmail pop3 it always seemed buggy (on the wizard...), my solution was to have gmail forward a copy of all mail to a free mail2web exchange acc't, and it then gets pushed to the phone. Works flawlessly for me, however, deleting messages read in one place won't effect the other, and outgong mail from the wizard will be from your mail2web address (there may be a way to spoecify a diff sending address, not sure...)
I know this is not really the answer to your problem, but It is what I did...
my prob. seemed to be to many msgs
i just changed the pop setting that says"all mail"or "just mail from now on" to just from now on and it seems to be working, before i had 249 headers to display, i also changed storage to my SD
bhang
I also forward my gmail to mail2web, and tried to setup mail2web on my wizard so that the return address was gmail. No love. I called mail2web and was told that none of their plans (free or not) supported this feature :-(
directpush
There is a gentleman on this site who has offered to setup people on an exchange server that he has setup. It's free, but he does take donations. He set it up for me so that the address that shows up when I send or reply from my MDA is my gmail. all I had to do was forward my gmail to the new exchange account. you might be able to find it by searching port88.org
I set the pop settings to email from today on out or w/e and now my gmail is working =/
For me Gmail auto configs. All I have to put in is my gmail account and it sets everything up automatically and I just have to put in my password. Never had a problem.
I set the pop settings to email from today on out or w/e and now my gmail is working =/
i had this problem once before... i had to go into gmail and turn off pop then turn it back on... after that it worked fine....
Anyone else here have their emails sent from the web client show up on the inbox on their device? How do you get rid of that... One suggestion was a filter but the phone doesnt support filters, and I dont want to add 3rd party pop 3 software as I can scroll through text messages etc. with the standard mailing software.

Problems with Gmail POP3

Hey all,
I've been having some problems with POP3 and gmail on my TyTN/8525. That problem being: it doesn't work anymore. It worked great for about a week, then just stopped working for no apparent reason. I didn't change any of my gmail settings during this time.
After it stopped working, I randomly got 5 of the 100+ e-mails that I was suppsoed to get. Gmail is receiving them fine and I can see them when I login to gmail, they just don't get downloaded when my phone pops it. I can send e-mail through gmail's pop fine.
Anyone have a clue what my problem might be?
Thanks,
Todd
tkeebler said:
Hey all,
I've been having some problems with POP3 and gmail on my TyTN/8525. That problem being: it doesn't work anymore. It worked great for about a week, then just stopped working for no apparent reason. I didn't change any of my gmail settings during this time.
After it stopped working, I randomly got 5 of the 100+ e-mails that I was suppsoed to get. Gmail is receiving them fine and I can see them when I login to gmail, they just don't get downloaded when my phone pops it. I can send e-mail through gmail's pop fine.
Anyone have a clue what my problem might be?
Thanks,
Todd
Click to expand...
Click to collapse
Which wireless provider?
Have you tried deleting the Gmail account on the TyTn and then re-adding it?
Can you POP3 access it from you'r home computer etc (to make sure it is not a Gmail issue)?
If these do not help post you're setup so we can take a look
I think the problem seems to stem from the fact that Gmail breaks down your messages in groups, like around 300 or so messages at a time. On top of that, Pocket IE doesn't download the full messages by default and, as such, leaves a copy of the messages on the server. I think when this happens, Gmail doesn't prepare the next "group" of messages to send to you. Also, Pocket IE, by default, is set to show only messages from the last 3 days, so even though it may have downloaded a bunch of messages, you'll only see the ones that are 3 days old or less. You'll want to uncheck that option.
Try setting up your account as you normally would in the desktop mail app of your choice, Outlook Express for example. Make sure it isn't set to leave a copy of the messages on the server. If Outlook Express didn't download the first group of messages, make sure to do a manual send and receive. That will hopefully tell Gmail to prepare your next group of messages. Alternate Send/Receives with your phone and Gmail until you get to your most recent messages. Also, try putting recent in front of your user name, IE, "recent:[email protected]" instead of just your user name/e-mail address.
i find with gmail that it stops working every few weeks and i have to go into gmail on my pc and re-check the Get all pop email from now, ( it seems there are too many emails to be sent down )
using the "recent:" prefix before your login in your outlook username should fix this.
see
http://mail.google.com/support/bin/answer.py?answer=47948

need a better email app

the gmail works fine for the main email
but when connecting to secondary accounts the default app sucks WM was much better!!
Try K9...
K9 is a better POP3/IMAP client now available from the marketplace.
still can't select multiple emails to delete, or simply empty the trashcan.
2 absolutely essentials that are pissing me off.
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Reeg said:
I just want to know if anyone has successfully gotten their Hotmail to work with the email client and how. This is really getting on my nerves.
Click to expand...
Click to collapse
Unless you have Hotmail Plus it won't work.
Yes, I too would like to get hotmail working. Does anyone know of any new advances with getting it to work on the G1? I have hotmail plus and it still doesn't work. It always has a connection error and or it downloads about 15 of my oldest messages and then has a connection error?
maybe someone can hack the gmail push email program and create a universal push email program
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
aad4321 said:
OMG the email app sucks sooooo bad. like REALLY bad. No notifications, no auto update, always has to load mailbox. Bad layout, hard to tell what was read and what was not, wont foward a message properly untill the entire message has been downloaded to the phone... i can go on....
Click to expand...
Click to collapse
ultraman69 said:
let me continue...
message saved as drafts remain in the drafts folder even after send the email out. connection errors galore. i've had messages will sit in the outbox for over 30 mins even though i have a connection and i can download new messages. can you even create folders for pop3? it is just crap, crap and more crap. google should be embarrassed.
Click to expand...
Click to collapse
I think both of you have issues not related to the G1. They sound like it is a user issue. I get notifications, I had to check them on, It autoupdates (I choose 1 hour) The layout seems fine. I know what has been read and what has not. You really can't forward a message until you have read the entire message. That would be like me quoting your post before it posted to the forum. Gmail and Outlook both save my messages as drafts, if I go back to that message and send it, it is still saved in the draft folder. However Gmail takes it a step further and saves my messages as drafts every 5 minutes until I sent it or save it for good. Connection errors are because of the network, and Can also cause the messages staying in your outbox. In fact with POP3 messages can act weird even if it has nothing to do with the client. POP3 can't create folders it just downloads the actual message. You need IMAP which is a lot better and has a lot more options. I think that would help most your problems. And I would check to make sure that your servers are receiving the correct information along with checking your settings for the correct information also.
Please report bugs!
If you've found bugs in K-9, please report them to us at http://code.google.com/p/k9mail .
The code was originally based on the built-in android Mail application, but we're making pretty quick progress on bugs and features considering that we just stepped into this codebase.
i think you are basing your post on your gmail mail, i am refering to pop3 accounts in particular. i don't use gmail, but it seems that people are saying that it works for the most part.
i got notifications the first couple of days for my pop3 email, then it stopped working and unselecting and resetting the notification does not turn it back on. i believe this is a known issue.
in my desktop outlook, or pocket outlook and also thunderbird, when a message is in my drafts folder and i eventually send that message out, it is moved from my drafts to the sent folder. the message is sent, it is no longer a draft.
why wouldn't i be allowed to create folders for pop3 email? imap just auto creates the directory structure you have on your mail server.
yes, i do know that connection errors are due to connection errors, but when messages sit in my outbox, while i send test messages to myself and i can receive them, that is not due to my phone network errors.
i will go and log things i see...i hope to see an improvement.
thanks
I agree that the email client is the worst part of this phone
I use POP3 but I hear people complaining the same way about IMAP.
How about something simple e.g. number of bloody messages coming in.
"Load more messages"
What the hell does that mean ? When has there EVER been a load more messages prompt in an email program. I've been using email since back in the days of Pine and I always have a sense of how many messages are in my inbox. Apparently not for the G1.
No easy way to sort messages - and the connection errors just go without saying.
Nick
totally agree about the "load more messages".....why not give you an option to pick how many it loads by default.?..... senseless
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
Don't need to hack it, gmail will push anything you want (well, most anything...)
--M
Henchman said:
maybe someone can hack the gmail push email program and create a universal push email program
Click to expand...
Click to collapse
This works because of the software gmail uses... not the software on your phone.
Push is a server side implication, while Pull is client side. So if you find a way to Pull email as well as gmail can push than you are on to something.
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Shagman68 said:
At least all of you are lucky enough to get your pop3 email setup. It won't even accecpt mine. I have Mediacom (mail.mchsi.com) and it won't even set my 2 mediacom email accounts up. Just says server connection error. My AT&T Tilt never had a problem setting these accounts up. Definately need something new for a pop3 email client. K-9 does the same thing as the default email client.
Shaggy
Click to expand...
Click to collapse
are you using the correct ports?
I got it to work. I never had to use SSL before. Not even in Outlook for this account or on my WM6.1. But setting the G1 to SSL mail sever did the trick. Now I'm just disgusted with how it handles mail, slow, does not display stuff, won't delete, incorrect un-read messages, read messages mark themselves unread everytime it checks the mail. I hope RC31 brings relief to these and other mail troubles (too many to remember).
Shaggy
It has been perfect for my mail, are you using pop3?
this has been my main complaint from day one.
Worst email app ever.

how to keep mails on the X1 that are allready gone on the server

The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.
I'm using pop3 and the mails disappear.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.
nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?
guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
Click to expand...
Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
so check "don't delete message if deleted form server"... it's in advanced options too
Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?
The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.
And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.
nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).
Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?
The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.
According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.
sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook
I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?
nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.
Its pop3. 100% sure.
I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.

Dont suppose anyone can help me with my weird email problem!

I have a Nexus One working fine on Orange.
I use it for my Blueyonder email account which is set up just the same as it was on my Hero.
The problem is this:
I get the email notification to say i have new emails, then i go into my emails and the emails are there. Then it starts to refresh my emails and then before my eyes there all disappear! It deletes them before i have chance to read them.
If i then go onto my pc to check my emails there are none there. So its obviously deleting them from the server.
Now i have checked double and triple checked the settings.Its definitely not set to delete from server or even delete when read.
Any help will be appreciated as i dont know what is going on and I'm losing important emails.
I take it you are using the native email client?
Maybe this is not the answer that you are looking for but I use the Gmail App instead of the native Email client. That way I get the benefit of Push without having to refresh.
If you are interested in doing the same then all you have to do is..on your PC:
Gmail > Settings > Accounts and Import > Check mail using POP3: > Add POP3 email account.
Then all blueyonder emails will be pushed to the Gmail App and you can set a label for them as well.
Yes i am. I`m just upset that it doesnt work just like the Hero did. That was spot on..
I`ll try your idea if no one comes up with a solution for me. Cheers.
I agree with Abbsta... you should to add your blueyonder account to gmail and receive all your blueyonder emails in gmail account.
it is much easier and being a google phone it works well with gmail accounts...
I did what you said and its spot on cheers..
Just an update. Spoke to HTC had no idea why it was doing but suggested i use imap instead of pop3.
It worked!

Categories

Resources