hi,
I have a problem : when activade BT I don't see on the main dispaly the icon near the other (like signal, battery etc.etc)
can you help me ?
its normal
me to i have the same problem hope HTC solve this in next rom
Same here?
Response from HTC:
Dear Mr. Joost,
No Blutooth icon is displayed on the screen if it is turned on, but a blue light keeps flashing if it is activated.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
<Suzanne>
HTC Europe
[email protected]
http://www.htc.com
Related
Hi people. I've upgrade my wizard to the latest portuguese qtek rom (2.18.07..). Now, when a call arrives the today display doesn't change to the phone display to show who is calling. I have only the ringtone and a "notification" advise. Where can I sort this issue? Can you help? Thank you
I have a colleague with a HTC P3600 GER, he complains that sometimes when he presses green button to answer a call or red button to end the call the device becomes unresponsive and he has to soft reset the device.
Is this a known problem?
Problem 3G -> GSM
Hi !
Same issue with my device but only in one condition:
I get an incoming call within a mixed 3G/GSM provider network (A1-Vodafone Austria) - i press the green button and my Trinity switches from 3G to G - the call seems to be answered but i cannot hear anything.
----->I wrote the following error description to HTC:
Massive problem answering phone calls in mixed GSM/UMTS network.
My P3600 works fine when the display shows 3G Network. Answering a call works fine by pressing the left phone button. The display closes the caller bubble and switches to the connected status and shows caller and time and so on. But every time the phone is connected to only GSM radio station - display shows "G" beside the antenna icon i cannot answer a single call. Pressing the left phone button results in showing the white bubble with caller information and nothing happens - the call doesnt start the calling party always hear the normal beep tone while waiting for pick up of the phone. In this circumstances i cannot hear anything from speaker and also cannot end the call by pressing the right phone button (hangup) - the software of the P3600 stops responding and the caller bubble is frozen at the display. When the call is discontinued by the caller the P3600 resets to normal activity waiting for a call and showing a missed call !! This happens at every GSM call - about 10 t! imes since yesterday !! It is very important for me that i can answer calls in both network connection modes because the austrian provider A1/Vodafone has mixed environment all over the country. The receipton of GSM while the problem comes up is always more than 2 or 3 bars on antenna display.
Hope that there is some possible solution for this problem.
ROM Software Version is:
1.16.407.2 (German)
Setting for network provider is:
Automatic
Band selection is:
Auto
Auto
Many thanks in advance !!
Gerhard from Austria
----->The answer from HTC was:
Hello
This seems to be a very strange issue that you are experiencing and something that we have not heard of before.
Does this occur every time that you receive a call in a non-3G area?
I would recommend that you perform a Hard Reset on the device. This will restore the device back to the factory software settings. This will also remove all settings, contact , calendar information as well as any files and SMS.
Once this has been performed I would ask you to test if this has resolved your issue. If this has then you should experience no more issues. If this does not solve your issue then I would recommend that you contact your local repair center, details below, to arrange a repair of your device.
+ 43 (0) 508115555
[email protected] <mailto:[email protected]>
Yours sincerely
Dan Mackie
[email protected]
http://www.htc.com
----->The Hardreset does not fix the problem :-(
Still waiting for a firmware upgrade ....
Gerhard
Since Uprade to Radio ROM 1.41.00.11 (http://forum.xda-developers.com/showthread.php?t=304006) i have no more problems with answering phone calls !!!
Hope the Radio ROM will be included in an official ROM Upgrade from HTC soon.
Gerhard
Hello, I post this problem in sepparate thread because it's completely different from the first (the slider).
The problem:
When the UMTS network is enabled I can make and receive calls without any problem. If I turn the UMTS/3G off from the menu or if there is no coverag I can't receive calls . If somebody calls me he receives recorded operator message "the subscribers telephone is not switch on". After that I receive notification that somebody called me.
I have flashed the latest radio rom, but no change .
Please give me some ideas
Thanks !
Ivailo
Mistake sorry.. The problem still not solved
Nobody with same problem ?
it's not your phone but your phone company's which equipment have the issue
nothing you can do well apart from changing phone company
mine is never like that
Rudegar said:
it's not your phone but your phone company's which equipment have the issue
nothing you can do well apart from changing phone company
mine is never like that
Click to expand...
Click to collapse
It's OK, but how other Hermeses works with this network ?
all gprs able devices would work the same way with your network
Which Radio ROM did you flash?
The best is to flash the shipped Radio ROM back to your phone.
This one should work on your phone.
greetz
playdo
Hello, I was on vacantion last week. Thank you for your replies ! I've tried most of the radio ROMS and it seems to be a hardware problem. I've opened the phone and there are 3 issues:
1) The yellow element in the center of this photo seems to have broken corner ( maybe it's antenna switch ):
2) Some 0 Ohm resistor is shorted with wire ( may be this is not problem ) :
3) There are two missing capacitors near the flex cable connector:
Please give some suggestions. Thanks !
Ivailo
Hi! I have problems with my 3G/hsdpa connection, so I decide to flash radio 1.58.21.23 and...the link is dead. Can anyone help me, please?
Hi, I'm from Rome too and I also had your problem.
I solved this issue by delivering the unit to technical assistance center and HTC has changed the GSM/UMTS module of my shift.
If you're interested you can contact me directly so I can give you the address of the technical assistance center in Rome.
Kind regards,
Hi, new to this site and wondering if someone could help me. For some reason my HTC trophy won't respond to me trying to activate the status bar or when my phone tells me that there is WiFi networks available it won't switch to the settings screen for WiFi. Has anyone had this problem??
Thanks
John