I though my battery died so I bought new one, but it doesn`t respond also.
On friday there was problem with display and device automaticaly restarted
I opened it and something like this is not connected anywhere. I can`t see anything in service manual like that. Do you know what is it and where it suppose to be connected ?
That's a holder for the stylus.
There's a small screw that goes through it when it's in place and it holds the stylus from falling. It's very easy to place it back!
xusso said:
That's a holder for the stylus.
There's a small screw that goes through it when it's in place and it holds the stylus from falling. It's very easy to place it back!
Click to expand...
Click to collapse
Ok, thanks, so it`s not for battery so my wizard is dead definitely
It may not be your battery!
I had my wizard die in much the same manner as your's. I thought it was a gonner until I ran across a site somewhere with a whole group of people with the same problem with their wizard. I'm only guessing, but I think you let your battery run very low and the device shut down, which is alright, until you consider that it cannot charge without the operating system (Windows)
up and running! I had to cut the mini end of a usb to mini usb cable, strip the black and red wires and hold the black to the negative pole of the battery and the red to the positive pole while it was plugged into the usb port on the desktop computer for about 20-30 seconds. Then replaced the battery in the phone, booted windows and recharged with the home charger. It worked great, but now I carry a fully charged battery with me, in case it happens again and I,m out somewhere where I can't jump start the battery with the cable trick. I think this method is also mentioned somwhere on this site. Good luck and let me know if it works.......
Oh. I also though it is the problem with charging, but the night before my battery was fully loaded and in the morning the phone died without possibility to boot up. two days later I`ve buy the new battery and put into the Wiz...nothing.
I asked salesmen if it`s possible that the new battery is charged under possibility of the phone, but he said it`s definitely not. So I suspect that something happened to the hardware.
I`ve tried connecting USB directly to the battery also, before I buing new one, but it also didn`t worked for me.
Before it completely died there was several hangups on today screen and once even on the booting splash screen, with the strange situation where the radio ROM was not displayed at all :/ ??
After this several reboot sesions it has not started again.
I didn't catch the whole story from the beginning, but did you drop the Wiz? I dropped mine, and I am going through the same exact thing with the Radio not showing up. Mine only gets to the first splash screen, and enters an endless reboot loop.
If we can find a solution to this problem, I'd DEFINITELY love it. Until then, I'll still be sad.
esselite said:
Oh. I also though it is the problem with charging, but the night before my battery was fully loaded and in the morning the phone died without possibility to boot up. two days later I`ve buy the new battery and put into the Wiz...nothing.
I asked salesmen if it`s possible that the new battery is charged under possibility of the phone, but he said it`s definitely not. So I suspect that something happened to the hardware.
I`ve tried connecting USB directly to the battery also, before I buing new one, but it also didn`t worked for me.
Before it completely died there was several hangups on today screen and once even on the booting splash screen, with the strange situation where the radio ROM was not displayed at all :/ ??
After this several reboot sesions it has not started again.
Click to expand...
Click to collapse
Hi there,
As you can see I'm very new to this forum but I too have just come across this problem this morning.
My battery was fully charged yesterday and I had my alarm set to wake me up this morning but it did not go off. I checked and it was all set ok so I did a soft reboot. It hasn't come on since. A took out the battery for a while and it managed to boot up to the WM6 screen but then switched off.
Now it seems the device doesnt even switch on
IPL/SPL 2.22.002 (I think from memory)
OS 6.0xxx
Running the TNT rom not sure what version (was ebayed)
Have you plugged it in through the wall, and not the PC? Somehow mine came back to life this morning, all I did was plug it into the wall AC power WITHOUT a SIM card, and it booted like normal first try.
Madlew said:
Hi there,
As you can see I'm very new to this forum but I too have just come across this problem this morning.
My battery was fully charged yesterday and I had my alarm set to wake me up this morning but it did not go off. I checked and it was all set ok so I did a soft reboot. It hasn't come on since. A took out the battery for a while and it managed to boot up to the WM6 screen but then switched off.
Now it seems the device doesnt even switch on
IPL/SPL 2.22.002 (I think from memory)
OS 6.0xxx
Running the TNT rom not sure what version (was ebayed)
Click to expand...
Click to collapse
Related
I have a 8125 and I was able to unlock it fine. After unlocking it I upgraded to the underground crossbow edition rom - which the 8125 rebooted and was running. I tried out a couple things and everything seemed to be running/working fine. It was getting late so I put it down and went to bed. This morning when I got up the phone was off so I went to turn it on and nothing happened. I figured it just ran out of battery power plugged in the charger and guess what no red light on. I have tried everything under the sun but I cant get it to charge or startup. Anyone have any ideas? It was working fine.
i know u said u've tried everything and i don't mean to sound like i'm takin the buscuit, but leave it on charge for n hour, then try bootloader. taking the battery out completely for a while could work.
i had so many problems with crossbow! think this was one of them.
Unplugged
Well so far I left the charger plugged into the phone with the battery in it for over an hour now - with no luck. The red charging light doesn't even come on. Did you have that problem? I also left the battery out and plugged in - still nothing. Tried taking the battery out and then putting it back in while plugged in - no go.
I have not tried the "bootloader" - but the phone will not turn on at all or respond in anyway. Its in a powered down state (or so it seems) - I dont think bootloader will work?? But I dont know anything about bootloader - is it on the ftp site and how do I use it?
Any chance the battery could have been completely discharged?..just a thought. I think i read that completely flat batteries wont charge up via usb. Disregard if thats a silly suggestion, just thought id offer my two cents.
try getting a new battery and see if it boots up...it can be your battery.and you are trying to charge with an AC adapter right?
Wall Charger
I am charing it via the wall charger (not usb) and I am going to try to get another battery. Just weird that I never had a battery problem until I install the wm6??!! Unless the damn thing drained my battery dry and somehow damaged the battery. I called Cingular and they are sending me another unit as its still in warranty. So we'll see when I get it - I will try the new battery. Strange. Very Strange - because everything was working last night.
Strange
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Could be a bad battery. You need to test out with some one else battery
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
u shud have plugged it in while it was booting...did u?
New Battery
Well I finally got the new battery I ordered today. When I put it into my phone it will boot into wm6 fine but will not sync with activesync 4.0 or charge via USB or plugged into the wall. I uninstalled activesync, rebooted my computer and installed Activesync 4.5 - but still no luck with the phone via usb syncing with my pc. Also when the phone in plugged into the wall via the wall charger it does not charge. I am beginning to think the port on the bottom somehow was disabled from the rom update, although I dont see any posts with people having that problem. I guess my next option is trying to reflash it to stock rom via a sd card since it wont connect via USB - however I can not find the information step by step how to do this. Can someone point me in the right direction?
Try going to the bootloader screen: Turn off your phone and then hold the camera button while you turn it on. When you are at the Rainbow screen (thats the bootloader) plug in your USB cord. You should see in the bottom left (above the left soft key) where it says USB. If it doesn't then I'd say your USB port is broken (I'm not aware of any ROM being able to disable that).
As for flashing from the SD card, I believe thats documented in the Wiki...
Background:
I have had MANY PPC's (so many I can't even count them) and I've loaded many different cooked ROMS and such on most of them so I'm not a complete noob on these things (don't claim to be an expert either).
However, my most recent acquisition is an HTC Advantage bought at CompUSA. I've read most of these came with a test ROM and mine was no different except for the fact that when I attempted to update the ROM to the "official" one provided to me by HTC it would not work. I always got the error "Connection lost" about half way through the process. I tried it numerous times and it never worked. On some occasions it would get stuck on the bootloader screen but I was able to get it back to working status (still on the test ROM).
I decided to try installing step 1 of Ollipro's SPL to see if that would help loading the HTC ROM. Turns out that wouldn't work either. It would get stuck at step 1 where it would ask if "PPC gone idle and didn't work or to wait 30 seconds". Tried it many times and would try to get it to keep going but the grey box on the bottom left would say the "parameters were incorrect" and would give me the option to quit, which I would. No problem, at least my 7501 was still working.
After that I tried the official HTC ROM again and I got the same "connection lost" error I had previously, except this time I didn't get anything on my PPC screen, just a black screen, not even the battery charging light behind the joystick lights up anymore. Soft reset...........nothing. Bootloader reset....................nothing. Hard reset.......................nothing. No lights, nada. The only flicker I get is if I try a reset wheen the power cord is connected. A red light flickers behind the joystick whenever I click the reset button. Any ideas or any help?
Sounds to me like the battery is just dead. I bought one at CompUSA (had the test ROM also) and I got the red ring around the joystick too when I tried to turn it on in the store. I left it plugged in awhile and it finally booted up okay. I then replaced the test ROM with the one and only available for the X7501 on HTC USA's web site. Good luck and I hope you get it working!
I think it could be battery related as well but it had a full charge when this happened. For some reason the unit has lost communication with the battery. I'm at a loss.
I got the same problem like you man !!! but i bad luck and so stupid man , i did with HTC X7501 then it dead after that i bought the X7500 then did it again , holy "... " it dead again....man ...So how your phone now bro ????
I left out the battery a half day and tried it again but still dead. Then I left it charging overnight and tried it again but still dead.
I can't believe this. I've never had a bricked device that can't be revived but after so many have seen this post and still no solutions I'm guessing it's no hope.
I met the same situation when I started to unlock Athena ( TMobile Ameo) within not fully charged battery ( less then 70%).
Solution ( try to make BL mode) with connected wallsocket charger ( not connected to PC USB slot) or find 100% charged battery. It helped me two times.
After many tries it changed to BL mode .
Now I didn't start unlock/change ROM without 100% charged battery.
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Lobstrick said:
I have the same BIG Problem, only red fliker when soft reset when AC conected. I wanted to update rom from russian to english and phone stoped working (black screen), and battery heats when inserted in phone . nothing to do? i read everything but i have not got any solution. I think it may be bios dead. helap us please
Click to expand...
Click to collapse
"heating battery" (i.e. discharging when inserted, you mean?), no charge led = dead bootloader indeed.
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Hearing these stories makes me nervous. I'm on the stock ROM (mine came from CompUSA with the latest ROM and I don't have an urge to try the cooked ROM yet). I've been using my Athena daily for 4 months, it charges correctly from several different chargers I have (car, computer USB, stock wall charger, aftermarket wall charger).
However, one day 2 weeks ago I went to make a call in the middle of the day and my Athena was dead. D-e-a-d. Usually I can make it back home at night and still have 90-100% on the battery meter, so with no use in the middle of the day and a dead battery, this was weird. It wouldn't turn on, no soft boot, took the battery out and put it back in, and always got nothing.
I bring this up here because when I plugged it in, I encountered similar problems that others here are describing. It wouldn't turn on, and it didn't give me the orange charging light behind the joystick. I ended up leaving it plugged in for a while and finally I got a red ring, not the usual orange. I've only seen red when the battery was almost dead and the unit was on. Then after some more time the ring turned orange and at this point it would turn on again. I still have no idea why my battery died so fast and hard.
So, is there a problem with the battery charging system that is starting to crop up in units that have been used a while???
miha_conan said:
I get the same problem. My device is work, but not charge. Also like yours i have red ring around the joystick when the battery is taked out. And if battery inside, when i make a softreset it blink one time, continued to load but not charge.
You`r speaking all wonderful. But have anybody found the solution?
Click to expand...
Click to collapse
Hi i am no expert but i had simaler problem no display or no lights round ring no responce to any commands (ie hard reset and bootloader ) only red light flickred on reset button all i did was removed battery while pressing reset button and placed new battery and left it on wall charger for couple of hours and before doing hard reset i pressed reset button 2 to 3 times and green light round the battery came up so i tryed bootloader and it worked and insted of flashing it with pc i just loaded the img in sd card and flashed it while whole thing was on charge (i had tmob test rom before ) which i think is best way to do no hassle of losing connection or failing in half way and it works like a charm
hope this helps
and ya if you have a spare battery it dose help
New battery?
I'm a wizard user (and lots of former PDAs) looking to buy and Athena, maybe.
Has anyone tried a new, right out of the envelope, battery? these issues sound like worn out Li-Ion batteries to me. I've had them completely conk (won't take a charge at all) if I let them go completely down, and I've had them wear out and stop taking a full charge (down to maxing out at about %20, but sometimes showing %100 depending on ROM status) when I kept charging them while they're already charged.
Li-Ion batts don't sit for long periods too well, either, so if they're sitting on the shelf at the store/warehouse, they may be suffering even more than one that has been used since earlier in its childhood.
Perhaps the answer is a switched charger that stops charging when the battery (not the ROM/unit reading) gets to %100. ???
I didn't see anything like this posted. I'm terribly curious to see if anyone can resolve it.
nother AMEO dead
http://forum.xda-developers.com/showthread.php?p=1859021#post1859021
Red ring comes for a sec only try to RESET the device with Charger connected
Click to expand...
Click to collapse
same here,
i am afraid i got a dead athena too, did you guys found any solution?? i tried switching batteries. this is my first experience with a windows mobile device not powering on, in inrepairable condition.
found another member with similar problems- http://forum.xda-developers.com/showpost.php?p=1639311&postcount=24
No genius,s on here,just insults
i have read every page on the advantage x7500,being such an old phone you would thin the genius,s on here could sort it out in seconds,but all they do is insult you.i tried to update from windows 6 on radio 1.20 to michys radio 6.5
it got to 94 percent then crashed, now when i boot up i just get a black and white screen,which then turns white,if it try to reinstall advantage 6.0 the phone reets after 2 or 3 percent..will anyboby help by giving simple term advice to unbrick it? NO.will they provide links to there advice no.THEY JUST INSULT YOU AND SAY ITS IN ONE OF THE THREADS.well im a computer tech and if anybody wants there pc or laptop fixing.guess what i will return the favour with computer speak,THAT YOU CANT UNDERSTAND
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Take it in and find out...
Just curious... what rom were you running when that happened?
cptkool said:
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Click to expand...
Click to collapse
Pull out the battery, remove charger.
Put the battery back in and dont press anything. Plug it into the wall and see after ~60 seconds you get a charge light.
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
natelw said:
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
Click to expand...
Click to collapse
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
dfbonney said:
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
Click to expand...
Click to collapse
I too have had the usb charging issue. Try moving the usb cable around in the phone and see if it contacts. Mine does by lifting up on it. I called Sprint to see what they can do and they said that it is caused by the user. I laughed at them and said some not so nice words then hung up on them. Then took it to a Sprint store and they ordered a new one for me without any questions.
as a side note I am glad they are replaceing it cause now the speaker is blown and the paint is peeling from the power button.
Also, FYI, my kid's hero's charger died on him (the one out of the box). We thought his phone was broken because it would not charge or be recognized by the USB. Then we tried out my charger and, boom, all good.
Worth a shot....
alright guys, thx everyone for the reply, status update: I try everything that was mention here, pull bat and putting it back(several times), moving charging cables, letting the charger sit 60sec, none of it work. I know my phone wasn't out of batteries cuz when i went to sleep it was about 86% left, so i thought my bat blew out on me after a week of usage. so i just left my phone in my pocket and after a while it started getting hot, i was like wtf, and took out the bat immediately. i leave the bat out for about 30min, put that sucker in again, and voila, it power up, everything was back to normal...anyone know wth's going on? of course i'm very happy my phone is working again
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone
Google shows me I'm not even remotely alone in my trouble, but with the way tech works every problem is at least a little unique. I'll give a rundown of what I've down and whats happened up to this point.
First, I bought it used from Amazon. Very Good condition from a seller with 99% or whatever satisfaction. I think I've bought from them before, actually. So while this isn't a new device, I know I wasn't scammed. It was also factory reset and I'm assuming it wasn't rooted, though admittedly I have no idea how to check on a Nook.
Second, when it arrived the first thing I did, naturally, was turn it on. Plugged in the Nook to my computer, it booted up just fine, I registered, and loaded one a few ebooks with Calibre. The books opened up, they looked great, we were golden.That was when I noticed the battery indicator in the top didn't have a number on it. It was solid black with a ?. I thought that was weird, so I tried rebooting the device. That was when I was hit with an update, it downloaded and installed then rebooted. Here's when it all went to crap.
Third, I can get into the device. If I hold the power button and wait a bit it takes me to the homescreen where I'm met with a 0% Battery warning saying to plug it in or the device will shut off. Waiting for this message do disappear seems to give me normal access to the device, except the battery indicator is still just ?. This still happens now, after about 10 hours of charging.
Fourth, plugging in the device to anything be it wall charger or computer causes the device to reboot back to the Read Forever screen. Even if the device is completely powered off. It just hangs at the boot screen and goes nowhere. If I hold down the power button, or power + n, all it does is flash the screen to blank and then goes back to the boot screen. If I unplug it and hold down power it goes back to the previous problem.
That's everything I know. I seem to have the proper Nook micro USB cable, but the adapter is a little white Chinese looking thing so I know it's not the official. So I've switched to my Nexus 5's micro USB cable since I know it works and plugged it into my PC. The charging indicator is on, but thanks to my minor colour blindess I'm having a hell of a time deciding if it's orange or green. It's either green, orange, or yellow for sure though. Right now I'm going to go to sleep, let it charge through the night. I've had a similar problem happen to my Nexus 7 where it wouldn't turn on, and a nightlong charge seemed to fix it so who knows, this thread might be useless in the morning.
In the more likely event that it's still very useful, any help would be appreciated. And please try to keep it simple. I'm not new to technology or Android in phone/tablet form and all the associated hairpulling, but this is literally the first time I've ever dealt with an ereader. I'd like to get this solved at home, since I don't have a warranty and the price to ship this thing back to the seller would make this end up costing more than a new one would have since I'm Canadian and the seller isn't.
Thanks in advance.
Edit: After a night of charging, still 0%.
This, unfortunately, is the sign of a factory buggy (for lack of a better word) device. I doubt there's any hope. Sorry about that.
Keep me updated.
I think that there might be software to blame. My Motorola Defy also had that sort of weird battery behaviour after one of factory resets. Since then I have to install a patch written by one of XDA members every time I make a reset. But it works. Unfortunately I have no idea if it can be helpful in this case. (I'm refering to this post: http://forum.xda-developers.com/showpost.php?p=34590229&postcount=1 )
Nonetheless I would seek some slight hope in disconnecting and reconnecting the battery.
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
Shodex said:
Alright, so. Progress report:
I tried the 8 failed boots trick to reset the device back to the original firmware. This brought me back to square one. The device worked, I could load books on to it via USB, and read them. But the battery indicator was just a question mark. Going into the settings revealed that the battery was at 100%, or at least claimed to be. But hey, I could read on it so I figured I was alright.
Now, a couple days later, I just woke up to find it with a new problem. Pressing the little N button to wake it up isn't doing anything. It won't respond to holding the power button down and my computer wont pick it up when it is plugged in. The charging light still comes on but I don't know how much it can be trusted.
I'm going to let it charge for a bit, but I'm beginning to think the battery is just toast.
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Click to collapse
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
ghane0 said:
Hi, I just went through something similar 48 hrs ago. The NST is frozen, stuck at reading forever. Before that, the battery icon had a '?', and the device info said battery status was "unavailable". Plugging in to charge had a solid green light.
I read around, and what worked was to open the case, and disconnect the battery. Google said to wait 30 mins, I waited 1. Re plugged in, put it to charge. The LED turned to orange, and 15 mins later, the NST booted. All good now.
Total cost: set of TORX scredrivers (you need a T5).
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Click to collapse
Okay, so. No T5 but I managed it with a teensy weensy flathead. Unlugged the battery, left it that way for about 20 minutes, plugged it back in, then left it to charge. 15 minutes later I came back and viola, it works and the battery is reporting it's remaining juice. Thank you very much, that seems to have done the trick.
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Shodex said:
Okay, so. No T5 but I managed it with a teensy weensy flathead.
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Click to collapse
You realise that that voids the warranty you get from XDA?
Shodex said:
You know, this might be the first time I ever managed to have a tech problem solved entirely by a forum.
Click to expand...
Click to collapse
I knew the Internet would be useful for something, one day
ghane0 said:
You realise that that voids the warranty you get from XDA?
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Click to collapse
It's a used device, there was never a warranty.
Looks like the problem is fixed. Great! Sorry I was inactive.
Later!