Database Users

Weird lockups during ActiveSync ?

Carlos said:
I am a US T-Mobile user. I have an install doc at http://www.mywirelessoffice.com/xda/romupdate.doc
I've also mirrored the file at:
http://www.mywirelessoffice.com/xda/XDA-developers-SER-v11.exe
Click to expand...
Click to collapse
I am a T-Mobile user in the USA and I loaded the new firmware today, and it loaded flawlessly. I could dial, I could surf the 'net, etc. However, after several "weird" lockups, especially during sync, I was forced to go back to my regular firmware. Have any other T-Mobile USA users experienced lockups? I am anxious to try the firmware again, because I really liked the features while it was running -- but I'm going to wait until other T-Mobile USA users have ironed out all the bugs, especially in conjunction with ActiveSync. (Version 3.7, btw.)

I haven't heard of this. My device is more reliable than ever on this version of the ROM, and others using it have told me the same thing.

Danborg said:
Have any other T-Mobile USA users experienced lockups? I am anxious to try the firmware again, because I really liked the features while it was running -- but I'm going to wait until other T-Mobile USA users have ironed out all the bugs, especially in conjunction with ActiveSync. (Version 3.7, btw.)
Click to expand...
Click to collapse
Yeap the same thing happened to me the first time I installed it but it worked much better after the second install. So try reinstalling it!

Carlos said:
I haven't heard of this. My device is more reliable than ever on this version of the ROM, and others using it have told me the same thing.
Click to expand...
Click to collapse
Everything works great, until I try to use ActiveSync. After sync'ing it locks up everytime. Only a battery reset will do. I've tried both ActiveSync 3.5 and 3.7, no difference. Any ideas?!

So it locks when you pull it from the cradle? And what do you mean by a battery reset?
Very odd. It started this right after you upgraded the ROM?

Danborg said:
Everything works great, until I try to use ActiveSync.
Click to expand...
Click to collapse
Ah, I have a gut feeling here. Do you use ActiveSync via a serial cable or serial cradle?

Danborg said:
Everything works great, until I try to use ActiveSync. After sync'ing it locks up everytime. Only a battery reset will do. I've tried both ActiveSync 3.5 and 3.7, no difference. Any ideas?!
Click to expand...
Click to collapse
Problem solved! This was an ActiveSync problem, and not a SE ROM problem! I discovered this by flashing my XDA back to the old ROM, that I had wisely saved on SD before embarking on this journey, and it locked up in ActiveSync also! I realized I haven't done a full sync with my XDA in a very long time, and I had 800+ contacts that seemed to be "choking" the XDA when I dumped it all at once. I deleted several hundred old contacts that I didn't need anymore (from old company), and then incrementally synced them to the XDA and it worked fine. I'm now happily back on the SE ROM and it is working beautifully.

Ah, I didn't think it could be the ROM.
Yesterday I learned a new lesson at a client's office... AS can lock up if a not-so-bright user has put mail items inside the contacts folder. :roll:

people with GPRS problems...

I am one of those users that is having trouble connecting to GPRS more than once and getting the "unknown reason" problem. Only a soft reset or turn on/off flight mode will fix it. Well I found out what is causing this, at least for my device. I am running Wisbar Advance on mine and is what causing the problem. Once I closed the app, I can connect/disconnect GPRS as I please. I made calls in between also and it still works...
The developer for Wisbar is working on this issue so hopefully he will get this fixed. In the meantime, I have turned off Wisbar..
Hope this is what causing u guys' devices also.

Great info! Just a heads up. I had this problem since I upgraded to the 1.06 ROM however I have never installed Wizbar Advance. The only thing that I could get to fix it was upgrading to the Norwegian 1.11 ROM version or using the 1.10 US Radio stack. Even the Finish 1.11 did not fix the problem.
-Mashie

I have the problem and I'm not using Wisbar. I guess magician_os1.11wwe_bigstorage_6.zip is based on the Finnish ROM?

You can add another application to the list of problem apps (at least this worked for me)
Sygic .mobile contacts seems to mess up GPRS as well.
I've been using the 1.06 WWE rom, and i tried anasky's 1.11 bigstorage rom, and both times, with .mobile contacts installed, i received the "cannot connect for an unknown reason" error, after uninstalling it, GPRS reconnects fine everytime.
Hope this helps some of you.

i changed my sim card to a new one and now i don't get that error. plus i believe that part of that error is the service provider.
hope that helps

I have Qtek 1.11 and same problem too
It is a real pain, I do not have Wisbar, and I can only connect once then need a reset. Any ideas out there?

One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.

Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem

I don' t have a magician but a blue angel.
I've got the same problem.
It's the last built of IA Caller ID.
I've make a hard reset with no IA Caller and no problem again.

just double check the settings to make sure that the access point name shows up in the number section of the connection settings, when its not there that can cause the answering modem problems
rgds
j

I have 2 SIM Cards with the same number, one for the QTek 2020, and one for a Motorola mpx200.
If they are both switched on, then my GPRS is disconnected after about 15 minutes, and I can only reconnect by going in and out of flight mode.
If I switch the Motorola off, then I stay connected, and can disconnect
and reconnect properly.

Eddan said:
Loboman said:
One cheap solution is to put the phone in flight mode and then go back to reset the GPRS. Not very smooth, but at least better than having to soft reset.
Click to expand...
Click to collapse
I have tried to turn flight modem on/off but i still get the error
"dialed:isplnk1.swip.net. The answering modem has disconnected. To check your connection settings and change them if needed, tap settings"
Does ne1 know what I can do? so I can use my gprs again. it worked fine just a day ago, and I havent done anythin at all that could cause this problem
Click to expand...
Click to collapse
Never had that error message. Only the one hamsup1o was talking about. Is the Norwegian 1.11 Ananskyfied yet? I want to test if the problem is fixed in that one.

For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!

smfa1965 said:
For me, I don't think it's any one piece of software. Since I upgraded my Jam last weekend to 1.11, it continually disconnects from GPRS. Soft resets may or may not correct the problem on the first try so a second reset is in order. Trying to turn Flight Mode On/Off is a chore in itself. I may need to tap "Turn Flight Mode On" several times before it finally does it. Even when GPRS is connected it will only last 5 minutes. Then while still connected, going to a different webpage, says that webpage cannot be found. Very freakin' frustrating!! :evil:
So, today at work I backed everything to SD and did a Hard Reset. I then cancelled out of the Operator settings, but allowed the other apps to install and soft reset. I manually added my data settings and connected. Within two minutes I lost my connection. Reset the device and couldn't connect. Reset again and it's fine. It's hit or miss. Restored from backup. Gave a MS Voice Command error so deleted that. Several resets later on the train ride home and it's been fine ever since, for now!
The question is, could this be a T-Mobile problem? I called them yesterday and all they could tell me is that data outages in the Boston area may occur in the evenings due to upgrades. Perhaps it's just a coincidence that I did the ROM upgrade and TMo is acting up. I'm pulling hairs here!!
Click to expand...
Click to collapse
I have the exact same problem with my Jam on T-Mobile (in Colorado) however it seems to have gotten better with the 1.11 ROM. The strange thing is that it does not ever happen with my 6315 on T-Mobile. I have spoken with their customer services serveral times and we have tried a few different things. The last thing we tried was a brand new SIM card to remove that as a posible problem. Since doing that, I can stay connected to GPRS, take calls and it re-connects with out me doing anything and it seems to have helped.
I have not tried to see if there is any change between wap.voicestream.com or internet2.voicestream.com. Which are you using?

I have the same problem with GPRS and the Cannot connect for an unknown reason. It initially connects fine, but if I disconnect it manually, I cannot reconnect without the soft reset. I started getting this error when I upgraded to 1.11WWE last night. I went back to Version 1.06WWE and the problem was gone so it is defiantely a ROM problem. Imate's Customer "Dis"-Service continues to timeout everytime I go online with them. I am in the process of trying the UK 1.11JAM Rom to see if that makes any difference. I am with T-Mobile USA.
On the Club I-mate forum there are people with this problem as well and one of them is on Cingular!!! So it's not carrier specific.
__________edit
I tried the UK 1.11 ROM and it worked a bit better. There was even a new tab in the GPRS bubble that you could click to disconnect the GPRS rather than holding down the red phone button. But alas, I still got the Cannot Connect for an unknown reason mesage. I'm going back to 1.06 (Thankfully I backed it up) It worked fine. Is anyone having this problem with the Anansky hacked ROM?
Also, why does the UK version come with Skype and the WWE version doesn't?

Could it be due to Activesync?
I too have the GPRS problem, usually it occurs after synchronizing with the PC. The flight mode trick fixes it. I can repeat this behavior and can always fix it, so it remains a nuisance...
Since you can access the internet through Activesync, maybe the OS stays locked in that mode and does not allow for GPRS to be a valid network connection...
Anybody else have similar symptoms?

Mashie, I use internet3.voicestream.com. As you said nothing seems to help.
chinadan, Yes! I had the exact same thing happen to me last night. I've been tinkering with my Jam for the last week trying to get it to work. Last night it was working fine, but then I connected it to my desktop to load PHM Registry and when I disconnected, GPRS started flaking out! Performing a soft reset didn't help.
I've been going back and forth with i-Mate CS, and it's obvious they know there's an issue. They seem to be getting a little testie since I'm basically telling them I'm not an idiot so please get the crap fixed! They had the nerve to send me instructions on how to setup a GPRS Connection on the Jam! :twisted: What nerve!
Anyway, think I'll try loading the worldwide 1.11WWE and see what happens. Anyone have a backup of 1.06 US 850 ROM?
Thanks and cheers!

Well, I went almost 24 hours without a GPRS problem on my JAM yesterday. I didn't get the usual "Cannot connect for an unknown reason" error message. This time I got a message saying that there was a problem with the modem???? I don't know where that one came from... changed my gprs setting to internet2.voicestream.com and it works now....until the next error message.
Screw it. I'm going back to 1.06. The JAM is VERY sluggish now and I can't even get it into flight mode to correct the problem. I guess I'll wait for the patch. (It seemslike we spend most of our time waiting for a patch or an update of some kind. ARGGGHH!)
ALso, I don't know if this was the case with the 1.06 ROM, but I used to have to hold down the red phone button for a few seconds to get the GPRS to disconnect. But with the 1.11UK rom all it takes is for you to click the red phone button and the connection is dropped. Example: If I'm on the Today Screen with GPRS connected, click the red phone button and voila, gprs is disconnected. Is this normal? I don't remember it disconnecting so easily with 1.06.
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).

johnannie said:
Also, saw this over on the HoFo: ___________________
New HTC Galaxy and Wizard to replace the Magician.
Got a hirizontal slide out keyboard. Same size as Magician. Black in colour. with 128mb ram, Wifi built in. Same size as Jam. With a 2.1mb camera (undecided maybe 1.2). Just saw the pictures, but it looks awesome. (I think it also had edge).
Click to expand...
Click to collapse
Any chance you give us a link to those pics? Pleaseeeeeeee :twisted:

Ok, been tinkering around this evening concerning the GPRS connection issues and this is what I have thus far. First, Club IMate has new Operator Settings on their website. One of their techs was kind enough to e-mail it to me this afternoon and checking their website this evening shows T-Mobile ver1.6. Applied those settings and it seemed to do a better job at installing my VPN settings for internet3.voicestream.com. However, when I checked the Connections screen it listed My Isp with my VPN connection and My Work Network was setup for wap.voicestream.com. Ok, nice but I don't use the wap settings. Connecting through IE to wap.yahoo.com resulted in the TMo Wap connection to launch, but not my VPN connection. So I went back into Connection settings and set both Work and Internet to "My ISP". Upon doing this and selecting any website from IE, it wouldn't connect and give me the error "Make sure you have your modem installed blah, blah, blah". If I then press and held on the "G" and tapped connect, it connected just fine.
So that got me thinking about the Registry again and why in the Connection screen for both Internet and Private network, why there was no option for "The Internet", or "My Secure WAP" so forth and so on. When I had my XDA IIs, those where options. So I loaded PHM Registry to the device and went exploring. The first thing I found and deleted was in: \HKLM\Software\HTC\WModem. I deleted the Preset GPRS key. The next thing I found where all the Interent settings I just mentioned in:
\HKLM\Software\Microsoft\ConnMgr\Destinations\. There is listed "The Interent" (which I tried to create myself in Connections but it said it already existed) and My Secure Wap plus others that I had made. So for starters I deleted "The Internet" key and reset the device.
Went back into Connections and created a new network called The Internet and added my connection to internet3. I then switched it to only look at The Internet network. Launching IE again and trying to go to wap.yahoo.com. Again, I get the "Unable to Connect: Ensure that your modems are presentand inserted correctly, and no network card present".
So obvioulsy, my edits to the Registry made little difference. So again that got me thinking. Why would their be a WAP connection when I selected T-Mobile VPN during the new cab installation? Because it needs it!
I then went back into the Network Management screen under connections and left it set to The Internet for programs that auto connect to the internet and set it to My Work Network for the private network option. Since doing this I've had no issues when any connection while browsing. If I go to a WAP site it automatically connects to T-Mobile WAP connection. If I then decide to go to a full blown HTTP website, it automatically stops the WAP connection and launches the VPN one. There is no delay when it does this, well, maybe a second! :lol:
My thinking is (and, I'm no programmer or Registry master!) that the problem lies in the Registry settings for IE. Perhaps it runs deeper than that but if one of you Guru's could take a look perhaps we can get this ironed out once and for all. Thanks for listening!

ATOM Issues...

Does anyone know how to stop the ATOM from changing the view to landscape each time the camera button is selected?... been the same on all roms and the button is assigned to the camera only yet when pushed it flicks the screen sideways, then when exiting it goes back portrait - its annoying and i'd like to stop it...
Also with the *leaked* rom anyone know how to get the clock back up the top instead of the battery indicator which doesnt change no matter how charged the phone is?..
FTR... the 3second delay patch works on *Leaked* rom with MP3's as well as other formats..
Cheers
Cheers

XDA Atom - Issues with new rom
I've just switched from the XDA2i to the Atom and am starting to wish I didn't. I bought this phone on ebay.com/au and it was only 2 wks old, the chap said he no longer needed it for work....probably got hacked off with it being so buggy.
I'm running the new 20060217b1wwe rom with the radio r060221n_mn1arc_rs00045 as the old rom (one which came pre loaded) constantly froze and needed soft re-setting.
The issues I'm having are as follows:
1. When phone is in standby after a few mins the green led stops flashing and it no longer accepts incoming calls and goes straight to voicemail until I press the power button, it then searches for a network and the green light flashes again.
2. When listening to the radio there is a constant buzz in the background.
3. Sound only comes out of the right headphone ( I've seen in another post that this has happened to others, a suggested 2.5mm to 3.5mm adapter was the fix. Surley the headphone which comes with it should work properly!!)
Also are there any updates which sets the phone up with UK settings and not Australian defaults
Why do O2 release phones without fully testing it....it hacks me off.......Anyway if someone could help me out with my above problems before I launch it from the 15th floor of my office building that'll be great

Me too. I've got an Atom few days ago and using same rom and radio as yours. I find 3 problem with it:
1. Green led stops flashing
2. Battery lasted so quick, usually have to re-charge after 10 hours (with only 1 hours talk time, no bluetooth, infrared and wifi.
3. Wi-fi is buggy. After connected, it auto disconnected .
I'll try to re-flash ROM.
Does anyone can help.

I hope you have seen the new ROM (test only) on ftp? Follow the link in the Atom Upgrading section

Did you try "not for sale" version? I'm downloading...

my issues with the Atom
Hi all
I have been using the XDA IIi for the last 1 and 1/2 years, and got this present from myboss...an ATOM. I dont have the same problems, but some are similar I guess.
1.After I receive an MMS, the phone stays connected to the Internet, or rather connected to GPRS/EDGE. After successful downloading, it remains connected. Any ideas why? in the IIi it disconnects after downloading, and also if my browser remains inactive for some time.
2.Synchronization is terrible. Most of the time, when i plug in to sync, there will be an error, then i unplug and plug it back, it may sync. this is terrible. Im using active sync 4.1
3. This terrible phone needs awful lot of reseting. Even to check the System info, i needed to reset the bugger.
4. This is very very slow.. and battery power drains so much. Im only using SPB pocket plus 3.1.1 the oly external software running on the Atom.
My Rom version
20060123B1WWE
Radio version
R060221N_MN1ARC_ RS00045
Aprrecite if any one could advise.
cheers

SPB pocket plus is known to conflict with atom performance.
By the way why have you not updated your ROM to any of the non-official ones floating around? First was the Leaked ROM, and just 2 days ago came the Test ROM, which, in my personal opinion, is tops so far.

Thanks victoradjei for the update.
So guess ill have to remove the SPB for now.
Actually i havn't been around the forum, so have not got real updates from here. Will follow it up.
By the way, is the performance better with the new ROMs.
cheers

the not for sale rom is the best so far!!!try it!

No Sound coming from left earphone.....
Since I posted my issues above i've found that most of my issues were to do with my virgin payg sim. When I inserted my works vodaphone sim I had no connection issues at all. All other quirks seem to have disappeared too....with the exception of the headset problem. I only get sound from the right headset and also I can not use with microphone on the headset either.....I purchased the 2.5mm to 3.5mm adapter and bought some new headphones but to no avail.....Does anyone else have this problem if so how was it resolved??

My Atom green led stop flashing after few minute - always ON (offcouse it is network registered). Is it normal ? Like other HTC green led must flashing when registered to network.

active sync problems...still
I have upgraded to the official ROM realsed by O2 and most of the problems are solved, and i "love" my atom for now.
but as per my previous post, i still cannot find what the crap is about the active sync and the atom. Well, the sync problem is ther still, here is an error it is giving
The server is Buzy
Support code:85010017
is it a problem with my PC or is it the problem with active sync and the atom...
can anyone please help me?

no sync issues
i got my laptop yeserday, and there aint any problems with the sync... cheers

Re: active sync problems...still
sultan said:
I have upgraded to the official ROM realsed by O2 and most of the problems are solved, and i "love" my atom for now.
but as per my previous post, i still cannot find what the crap is about the active sync and the atom. Well, the sync problem is ther still, here is an error it is giving
The server is Buzy
Support code:85010017
is it a problem with my PC or is it the problem with active sync and the atom...
can anyone please help me?
Click to expand...
Click to collapse
Er, did u upgrade from a previous ActiveSync? Remove the ActiveSync installation totally (Even the residual files), and perform a clean install of ActiveSync 4.1.
I find that the old files of ActiveSync sometimes conflict with ATOM synchronization...dunno why.
Hope this helps.

New TouchHD - Couple of issues

Hiya,
Got a couple of wee issues with my new Touch HD. Although it had dissapeared from the Orange website, I managed to get one from an Orange shop. Hoping someone can help with the following :
1) Windows Update never works. Just says connection failed and to check date and time are correct, which they are.
2) Downloaded Orange Maps to see what it's like and it never seems to get a GPS signal. Google Maps works fine, just not Orange. And there's no apparent way to switch GPS on. Running Quick GPS first makes no difference.
Was gonna try the Miri ROM but that gets a communication error and doesn't work. Can't get a software update out of Orange either.
Cheers
Dazza

Dazza2910 said:
Hiya,
Got a couple of wee issues with my new Touch HD. Although it had dissapeared from the Orange website, I managed to get one from an Orange shop. Hoping someone can help with the following :
1) Windows Update never works. Just says connection failed and to check date and time are correct, which they are.
2) Downloaded Orange Maps to see what it's like and it never seems to get a GPS signal. Google Maps works fine, just not Orange. And there's no apparent way to switch GPS on. Running Quick GPS first makes no difference.
Was gonna try the Miri ROM but that gets a communication error and doesn't work. Can't get a software update out of Orange either.
Cheers
Dazza
Click to expand...
Click to collapse
Mate, I got my HD from Orange, flashed NRGZ28's rom : http://forum.xda-developers.com/showthread.php?t=524032, had no trouble whatsoever, dont bother with orange maps either.....crap!

Windows Update doesnt work for anyone either, dont know why its there
Go ahead try a new ROM
As suggested above very good plus the one im on if your prefer 6.1 to 6.5

windows update..reason..?
according to what i read and understood ..on www.facebook.com/windowsmobile... in questions posted to windows mobile.. a
Prithvi Raj , Product Manager in the Consumer Experiences group in Windows Mobile ,(about relevant question, why no updates so far ...he quoted the following...
"To date, we have not delivered any updates via Windows Update for Windows Mobile, as this service is only for critical security fixes and we have not had any of those (thankfully!)"
hope this helps..??

Microsoft My Phone Not Logging In

Hey guys, wonder if anyone could help me out here.
Just recently, my Myphone program on my HD2 won't connect to the microsoft servers. When i try to connect, it says theres no connection or there's a connection problem, even though my wifi or 3g connection is fine.
I've tried uninstalling and reinstalling the cab, and now its stuck on the screen saying 'signing onto the myphone service.
Would just like to get this working again before i reflash my phone to the new 1.66 rom so i can retain the messages i have on this computer.
Any help would be appreciated.
David.
Oh yeah, if anyone was wondering, i'm currently running the 1.48 wwe europe rom.

same here my phone does not log in. is there a registry tweak or a patch?

bungfritz said:
Hey guys, wonder if anyone could help me out here.
Just recently, my Myphone program on my HD2 won't connect to the microsoft servers. When i try to connect, it says theres no connection or there's a connection problem, even though my wifi or 3g connection is fine.
I've tried uninstalling and reinstalling the cab, and now its stuck on the screen saying 'signing onto the myphone service.
Would just like to get this working again before i reflash my phone to the new 1.66 rom so i can retain the messages i have on this computer.
Any help would be appreciated.
David.
Oh yeah, if anyone was wondering, i'm currently running the 1.48 wwe europe rom.
Click to expand...
Click to collapse
Personally, I've never had an issue with MyPhone, apart from the occassional service down type issues, but I've been using it for about 8 months now, and that's only happened a few times.
Since you said you can use it over wifi, can you not just do that so you've at least got an up-to-date backup before you flash?

I had this issue the other day. Turns out my clock was set to the wrong date/time. Once I set the correct time, I could log in fine.

Blade0rz said:
I had this issue the other day. Turns out my clock was set to the wrong date/time. Once I set the correct time, I could log in fine.
Click to expand...
Click to collapse
So what do you mean by the date /time was set wrong? If itsin regards to what day it is and the right date, mine is currently set to the right times at the moment.

Time/Data stamping is very important to a lot of things to function correctly. MyPhone is one of them.
Just sync your time via the internet sync and try it again. I have used this service for some time now as a few others and I have not had more than an occasional server is down messages.
Don't set your time manually do it via internet/air.

bungfritz said:
So what do you mean by the date /time was set wrong? If itsin regards to what day it is and the right date, mine is currently set to the right times at the moment.
Click to expand...
Click to collapse
Have you downloaded the latest MyPhone from:
http://myphone.microsoft.com/install
Also, connecting to 3G before launching MyPhone may help

Blade0rz said:
Have you downloaded the latest MyPhone from:
http://myphone.microsoft.com/install
Also, connecting to 3G before launching MyPhone may help
Click to expand...
Click to collapse
Tried everything that has been suggested but still no good.
Upon closer inspection, it seems when u try to logon, the program does not even seem to even access the data connection, whether it is through WiFi or with an active 3g data connection running. it usually jumps straight onto the error screen or just gets stuck on the logging in screen without any result.
So does anyone think it might be caused due to some registry setting preventing the program from using the connection ?
Getting really fustrated with all this at the moment.

sorry to dig up this old post, but i am having the same situation, did you get it solved? how?
Edit: Found on another forum that connecting thought activesync the first fixes this, it worked.

have you tried re-entering your username/password?

Richy99 said:
have you tried re-entering your username/password?
Click to expand...
Click to collapse
yup, no luck. only works via activesync!

AthenaLod said:
yup, no luck. only works via activesync!
Click to expand...
Click to collapse
I know this might be redundant question but have you checked your date and time to see if it is correct like suggested previously in this thread. Personaly the date and time somehow getting changed to the wrong date and time is the only reason I have ever bad trouble with Micosoft My Pbone.

yup, both are accurate.