Database Users

HELP - Syncing qtek 9100 to Outlook 2003 SP2

I've searched and haven't found any help at all with this. I'm trying to sync my 9100 with outlook 2003 sp2 as indicated in the title. I can establish an activesync connection and sync notes and files as well as explore the device and install software, however whenever I try to add tasks, contacts or calendar to the sync options I begin to get an error.
Basically what happens is that it will save the settings and then I get an incomplete sync with an error code of: Support Code 85010014. I've searched the microsoft site and can't find this code anywhere. I've followed the activesync 4.0 troubleshooting guide, but since I am establishing a connection that doesn't seem to be the problem. I've been a PocketPC user since day one so I'm not new to any of this, but I'm really at my wits end with this issue. I've hard reset and reinstalled activesync more times than I care to count. I can also still sync with my old jam just fine. Any help would be appreciated. Are there any unique configuration issues for 5.0 devices relative to Outlook 2003? Does it not like running in cached mode? Thanks in advance for any help.

If you are trying to connect to your home machine try:
Delete Any Partnerships From Activesync & the Device
Uninstall Activesync
Uninstall (Not Repair) Outlook - you'll probably need your Office CD for this.
Reboot
Reinstall Outlook
Reinstall Activesync
Cross your fingers
This has seemed to work for some people but not everyone.
There is a known issue with folder redirection on corporate networks. The Activesync team is aware of this and an upcoming version of Activesync will address it. For the moment the the only workaround is to turn off folder redirection. Unless you are a sysadmin, this is not likely an option for you. If you are in this situation, then unfortuantely you'll have to sit tight - like me.
Hope this helps.
db

I also had to uninstall both the latest outlook junk update as well as the junk update from office sp2 to get as4 working properly.

Success. What worked was to delete my current Outlook profile and account and then set it up again. The first time I did it I didn't delete the outlook.ost file and the new account settings just referred back to that file and I had the same problem. The second time around I deleted that file, configured my outlook settings and got that working and then syncing started to work as well. It took a little time, but has been working well since then. Thanks for the help. It's really strange that my jam and ipaq continued to sync thru AS4.0 just fine, but the qtek wouldn't. Appears to be some weird combination of WM5.0 and AS4.0 that causes the problem.

My MDA and my Mac

Hey there,
This is my first post. I'm a mac user (no snide comments please). I just got the MDA a few weeks ago, and just can't figure out if it's worth it for me to keep this thing. It surfs the web like sh**. Slower than a snail. I'm on the T-Mobile GPRS system, which is supposed to be really fast.
I've been reading a lot about the ability to MOD my MDA. But if i can't sync the sucker to my Mac, how can i get the files necassary to MOD the MDA? Let me add that i have NO idea how to MOD the MDA. Things like changing the THEME, the font color, etc.
Thanks for reading this post.....
Whalien

There is no official support for the Mac on any Windows Mobile device, but there are third party tools out there. The Missing Sync (2.5 beta) will sync to Windows Mobile 5 devices. It works nicely and syncs with iCal, Address Book, Entourage, etc. The beta only syncs via Bluetooth, but if you get the USBSwitch tool and switch the mode to Serial, Activesync via USB will work as well.
If all you want to do is send files to your MDA, all you need is OS X's built in tools. Pair the MDA with your Mac and use the Bluetooth file transfer utility to send files. You can also install from CAB files this way; send them to your phone and run it there.
What Mac do you have? If you have an Intel one, you can install Parallels Desktop, which provides a virtualization environment for running Windows inside OS X. They have rudimentary USB Support, but it's getting better. You can also install Boot Camp and boot to Windows when you need to sync.

See there you are with alot of options, dont give up on the MDA yet

got O2 Atom as well as missing sync 2.5. MS froze during connection

I too love my Mac and... well, like my Wizard. But I'd have real reservations about keeping the Wizard if you don't at least have regular accesss to a Windows thing. (An Intel Mac dual-booting would work, of course; Virtual PC mostly works too.)
Here's how I coordinate the Mac and the Wizard:
1) You really do need to flash the ROM, and you need a PC to do it. (I didn't risk this on Virtual PC, but it might work.) I grabbed an old Windows 2000 laptop, put ActiveSync on it, and it works fine. Run LokiWiz or another program to CID and SIM-unlock the phone, then put the newest customized 2.21 USA T-Mobile ROM on it. It makes EVERYTHING better - I get 3 bars where I used to get 0, you get push e-mail support, etc. But if you don't have access to a PC, you can't do this, and you're stuck with the terrible ROM T-Mobile gives you.
You also need a PC to install some software that doesn't come in a .cab installer, though sometimes you can just launch the installer in Virtual PC and grab the .cab file it unpacks and hand-install that.
2) You can pair the Wizard with the Mac through Bluetooth and use it (a) as an EDGE modem and (b) to push files. Use Bluetooth File Exchange, always dismiss the warning that the type of file isn't supported, and the file will push to your Wizard. This is a good way to install programs that come in .CABs. The other way, of course, is to get an SD reader and mount your MiniSD card.
3) There's a great little shareware utility called SyncTunes that will sync an iTunes playlist and your podcasts to an SD card (or MiniSD, of course). I mount my SD card and use that to sync music fairly regularly. iPhoto can also pull photos and videos off the card. Of course. I mean, of course it Just Works.
4) Although it's not as smooth as an iPod with video, non-protected video files prepared for the iPod work pretty well. I use the free iSquint to convert, and play back with TCPMP (with the AAC plug-in).
5) Finally, syncing. I haven't bothered trying Missing Sync, and don't expect to, because you don't need to.
Just make sure you have an Exchange account. If you have one for your main e-mail account, great; if not, get one through mail2web.com. (You might need to get the $2/month rather than the free one for all of this to work.) I'll assume you also have Entourage (the Mac equivalent of Outlook in MS office). Make sure you install the latest Entourage service patch.
That patch allows Entourage to sync with Address Book and iCal. So use Entourage to sync your Exchange account with your Mac information. Then use ActiveSync over-the-air to push all that stuff onto your Wizard. (I.e., configure an ActiveSync server on your Wizard.) Magically, all your Address Book and iCal stuff is there! And, if you do it right, changes on the handheld should sync back to iCal eventually as well (albeit always in the Entourage category).
Hope that's helpful. I'll keep an eye on this thread if any of that didn't make sense, or my fellow Mac faithful are welcome to message me.

As much as I've used Missing Sync in the past for other devices, it just doesn't work well with the Wizard. Too many problems. I also us it with my Mac all the time and I have an account with 4martphone.com. The nice thing is you can stay in sync without actually having to connect and sync (which i'd forget to do all the time). I use Entourage to sync with that Exchange account, then I configured Entourage to sync with OS X's databases (address book, ical, etc). My only wish now is a simple app for my phone that will let me mount the card on my mac as if it were a USB drive.

more on my mac and my MDA
monkey_42 thanks for the DETAILED post. it's so good to finally get some response to my questions concerning the MDA and my MAC. so far, i've only been able to bluetooth some apps to the phone and they seems to be running fine, SPB weather and AGILE messanger. aside that, i'm scared to do the ROM update. read loads of bad reports and issues people have been having. but you're a mac guy so that sooths my concerns. but back to the main issue, how the heck to i get the stuff on the computer. we havea PC at work. i suppose i'll update the ROM the way you mention. thanks again.
T-Mobile claims that they're working on fixing the CHAT issues they're having with the MDA. So at this point, their OZ app doesn't work. They gave me 50 mins extra this month to compensate. Thanks for nothing. But AGILE does work.
sounds like Entourage is the only way to SYNC my Mac to the MDA. So does that mean MAIL is out? i've been using that app for years now. i'd hate to have to give it up. any idea if there are mac folk out there working on any of these issues? it's such a pain to have to deal with a PC.....i know i now own on....time to learn how to deal.
thanks for the reply's guys. l'm hoping this will start more dialog concerning the mac and the mda.
cheers,
whalien

card reader
dma....didnt' mean to leave you out in my last response. i too wish the mac would recognize the miniSD when i plug it in via USB cable. no luck either.
is there a mac forum we can contact about this? everyone on this is just PC. i have no idea what they're all talking about. wish i was more PC fluent.
cheers,
whalien

MDA Working as Modem on a Mac
I was wondering if anyone had a way to use tthe mda as a modem on a mac using bluetooth and or usb? Thanks

Re: card reader
whalien said:
i too wish the mac would recognize the miniSD when i plug it in via USB cable. no luck either.
Click to expand...
Click to collapse
I've used WM5torage to mount the miniSD on my G4 iMac. Works pretty well with OSX, but I had problems with OS 9. Search the forum or Google for a link.
*** LATEST ***
Seems I was mistaken and WM5torage doesn't in fact work on my Mac. I must have used my card reader (which is also oblong and silver) to mount the miniSD card. Sorry if I've misled anyone with this posting.
*************
There's also Softick CardExport II which does the same thing, although you have to pay for this. (They wouldn't let me migrate my Palm licence, so I'm not too happy with them.)
Both apps work by emulating the USB mass storage interface over USB, which is the same way that most modern external USB hard disks work.
HTH

sounds like Entourage is the only way to SYNC my Mac to the MDA. So does that mean MAIL is out? i've been using that app for years now. i'd hate to have to give it up. any idea if there are mac folk out there working on any of these issues? it's such a pain to have to deal with a PC.....i know i now own on....time to learn how to deal.
Click to expand...
Click to collapse
I don't think I know what you mean by syncing mail with the OS X Mail.app. You sync mail with your server, not with your desktop mail client. What is your mail coming from? If it's coming from an Exchange server, you sync with that; ditto if it's coming from a POP server. Who's your mail account with - yahoo? gmail? your office? That determines how you check mail on the Wizard, not what program you use to check that same account on the Mac.
When I wrote about Entourage above, that was as a way of syncing tasks/contacts/calendar with an Exchange server. I assume that if that's working for you, you're just checing Exchange mail with Mail.app. If that's the case, just set up your Wizard to ActiveSync with the Exchange server and all will be well.
If that's not the situation, please explain better what you mean by syncing mail with Mail.app, and we'll see what we can do here.

I'm using Missing Sync 2.5 alpha 10 release. I have just found USBswitch which works great.
I can dual boot windows on my intel iMac, but syncing with outlook is not great - it seems to miss the last week or two's appointments.
I haven't tried my windows laptop for outlook - maybe that would work better.
I sync with iCal & Address Book. It won't sync with iCal, but if I enter all my appointments in iCal & let the Mac overwrite my MDA Vario, then all is ok.
Address book seems to sync properly.
Mounting the Vario works in 2.5a10, but unmounting seems to lock up the iMac every time, so it is a last resort.
I'm not upgrading to the US T mobile ROM. everything will be wrong for me in the UK.
I'm contemplating using the imate Rom 2.17 wwe version. What benefits will it give me over my 1.6.2.4 UK T mobile ROM?
And how will I get back all my T mobile stiings for the UK such as GPRS/voicemail/SMS/MMS etc.

syncing with the mac
hey Monkey_42
you wrote:
I don't think I know what you mean by syncing mail with the OS X Mail.app. You sync mail with your server, not with your desktop mail client. What is your mail coming from? If it's coming from an Exchange server, you sync with that; ditto if it's coming from a POP server. Who's your mail account with - yahoo? gmail? your office? That determines how you check mail on the Wizard, not what program you use to check that same account on the Mac.
i appologize for not being more specific. i do use my work email's server, and it pushes my emails to me no problem. the issue i'm having is that i'm trying to become a more appointment accurate indivdual. i figured the best way to do this was by enlisting a smartphone in my everyday routine. seeing that i am a MAC user, i was hoping to include my address book and my ical on my phone, and visa versa. i enter appointments and address directly to the phone most of the time, but sometimes that's tedious and then there's no way to get it on my MAC. when i had a PALM PILOT years ago, i could utilize the PALM software to sync the info to and from my old device, thus backing up any data i had just entered on my phone to my computer.
with the new MDA, there's no way for me to do this. i have seen the MISSING SYNC app out there. but is it worth it for me to buy it? just seems like there's got to be a way to get my phone and my computer on the same page. without spending another $80.00 i'm new to the organizing routine and i'd like to be sure i'm going about it the most efficient way so i can build on a good routine from MDA to MAC and MAC to MDA.
thanks again for the reply. might i ask if you've updated your ROM? and what other things have you modified on your device? i'd like to change my TODAY colors and layout. any suggestions?
cheers,
whalien

whalien -
to change the theme: start-settings-today to change the theme.
to change the way the soft buttons work in Today : start-settings-soft key
to change buttons: start-settings-buttons
to change the menu in today: start-settings-menu.
i.e explore your device!

How to synchronize with Lotus Notes (+)

I've downloaded last version of Lotus Easy Sync Pro (4.2.3), but it doesn't support WM5 and i seems to me, that IBM stopped development of further versions
Does anybody know alternative products, which can synchronize data between WM5 device and Lotus Notes, particularly phonebook and diary.

Try this http://www.ianywhere.com/products/xtndconnect_pc.html

I would encourage you to try mnotes at www.commontime.com. I've used it for a couple of years with great success.

I've used Intellisync to link my Wizard with Lotus Notes 5.
http://www.intellisync.com/pages/Products/Intellisync-Handheld-Edition/

Intellisynch
Hello,
Do you know where I could find this intellisynch version plse ?
Thx.

Commontime mNotes works the best IMO.

I did try...
I did try, but for an unknown reason, the mnotes server does not start. I have the status : "mNotes Server: Error".
Would you have an idea ?
What is more, in the Communications Tab, the method is TCP/IP on the port 603. I cannot change it knowing the pocket pc (rw6828) is connected through active sync USB. I am lost. Thanks for your help.

I use Doublelook by Companionlink Software, it syncs the notes address book & calendar with MS Outlook. Changes made in either are reflected in the other, then outlook is synced with the MDA. Works well but only at your desk, it's not like a Blackberry where all this is wireless, in real time, that's a whole other kettle of fish.

I think commontime's mnotes is by far the best solution that I've worked with. Provided me with the fastest and most robust sync with lotus notes.

Lotus Easy Sync Pro 4.2.4 Beta support WM5.0 now
http://www.zenithcomp.co.th/application/discuss.nsf/85255e6f0052055e85255d7f005ed8bc/ea6e387bf63f7645472571c700345806/$FILE/Setup.rar

Thanks. I installed it and I am told when I start synchronizing that:
"Unable to connect to device. Verify that Activesync is running"
Useless to say that Activesync is running and that the device is seen as connected. Is there something more to do (on activesynch or easysyncpro) ?
Thx.

Can someone give me a link where I can download commontime plse, with a serial nbr ? I did from the commontime web site and it does not work. I am running Lotus Notes R5.0.12 and windows mobile 5 on my rw6828 ?
Thanks for your help?

While we're on the topic of Lotus Notes, does anyone know if it would cause harm or headaches to synchronise with notes at work (I don't know why we ever got rid of outlook! ) then, synchronise with Outlook at home?
I'd like to get my work appointments synchronised, and contacts (I have loads of friends email addresses at work but not at home).
Would be very handy - but I'm too scared it'll all go horribly wrong! :lol:

The only issue I had was making sure all the private items were tagged private. I didn't initially check for this and after the sync all my misc stuff was posted on my calendar for all to see, took some time deleting it all. But I do this now all the time & sync Notes & Outlook via Doublelook to my laptop at work and then to the home PC. No real problems other than our brain dead IS department won't let us acess the blackberry server to do it in real time but that's another kettle of fish.

Any help on my post plse ?
Would appreciate a link ;-)
Thanks !

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Have anyof of you run into the problem where Outlook refuses to open because of this error " Unable to open your default e-mail folders. Unexpected error has occured. MAPI was unable to load the infoemation service nwnsp.dll Be sure the service is currently installed and configured."
I've tried most of the fixes that made sense that came up on google.
I use mnotes and it works perfect except for the email sysnc from Lotus. Thanks in advance for any help.

Application/Software to Update PIM on PC?

Is there an application (other than MS Outlook via ActiveSync) that allows you to load the PIM file onto your PC and update/edit via the PC?
Please don't say use ActiveSync. I have not been able to Sync since 9/06. I have posted my ActiveSync problem (many times) on this site and on HowardForums and have not resolved it. Thank you in advance.

nope.. there aint

furian said:
nope.. there aint
Click to expand...
Click to collapse
Thank you for your reply. However, I would still like to find another solution to edit/change my PIM on my PC with a specific application as I store my PIM backup on my 1Gb Card. Thanks again!

asctony said:
Is there an application (other than MS Outlook via ActiveSync) that allows you to load the PIM file onto your PC and update/edit via the PC?
Please don't say use ActiveSync. I have not been able to Sync since 9/06. I have posted my ActiveSync problem (many times) on this site and on HowardForums and have not resolved it. Thank you in advance.
Click to expand...
Click to collapse
Ok, this isn't exactly what you asked for but there are some other options... You can use SyncML to sync your contacts, address book, tasks with a remote server (depending on the service you sync with is whether you can edit it on the server). To do this though, requires you to find a SyncML Client for PPC (since its not built into Windows Mobile (stupid Microsoft who thinks the entire world lives on Outlook and Exchange)). I've only used Sythesis SyncML (Its what we use in my company to sync with our servers). This is not a free program, but the basic version is only like $25. You can google to see if you can find other clients.
Then you need a server to sync with. Here's a couple I've heard about (and are supposed to be free). I've never used them myself so can't comment on how well they work:
http://www.o-sync.com/
https://zyb.com/
If you use Google for Calendar (I don't think it does address book) you can use:
https://www.goosync.com/
This (from the pictures) appears to be the Synthesis client (probably modified for GooSync). Not sure if you can customize it for other services or if it will only do calendar as I haven't installed it.
Again, I know its not exactly what you asked for, but it is a way to sync outside of the USB cable. My company uses Oracle Collabsuite (seeing how I work for Oracle, that makes sense ) and I use SyncML all the time on my Cingular 8125 via Synthesis SyncML client. Works great (most of the time) and allows me to keep my calendar, tasks, and contacts sync'd with no attachment to a PC (so I can sync in my car, while in a waiting room, or wherever).

mfrazzz said:
Ok, this isn't exactly what you asked for but there are some other options... You can use SyncML to sync your contacts, address book, tasks with a remote server (depending on the service you sync with is whether you can edit it on the server). To do this though, requires you to find a SyncML Client for PPC (since its not built into Windows Mobile (stupid Microsoft who thinks the entire world lives on Outlook and Exchange)). I've only used Sythesis SyncML (Its what we use in my company to sync with our servers). This is not a free program, but the basic version is only like $25. You can google to see if you can find other clients.
Then you need a server to sync with. Here's a couple I've heard about (and are supposed to be free). I've never used them myself so can't comment on how well they work:
http://www.o-sync.com/
https://zyb.com/
If you use Google for Calendar (I don't think it does address book) you can use:
https://www.goosync.com/
This (from the pictures) appears to be the Synthesis client (probably modified for GooSync). Not sure if you can customize it for other services or if it will only do calendar as I haven't installed it.
Again, I know its not exactly what you asked for, but it is a way to sync outside of the USB cable. My company uses Oracle Collabsuite (seeing how I work for Oracle, that makes sense ) and I use SyncML all the time on my Cingular 8125 via Synthesis SyncML client. Works great (most of the time) and allows me to keep my calendar, tasks, and contacts sync'd with no attachment to a PC (so I can sync in my car, while in a waiting room, or wherever).
Click to expand...
Click to collapse
Thank you very much for taking the time and effort to provide a possible solution for my request. I will look into this and see if it will be a viable solution.
I was hoping that I could find a quick solution such as an application that would allow me to download a PIM file and edit it on my PC. However, I can see that there is no such thing at the present time.
Thank you again for your time and effort. I greatly appreciate it!
TonynMI

Is the Oracle calendar sometimes called "Corporate Calendar"?
A non-techy friend of mine asked me if she could sync her work PIM to an 8125 (they use what she calls "Corporate Calendar" at work... goggling seems to imply it _might_ be from Oracle, but I'm still not sure)....
This was the thread I could find that seems close... I've had a hard time getting much more info from her, as she's really not technical (but still trying to figure out what I can for her).
Thanks,
Mike

alternative to outlook and activesync.

i'm pretty fed up of outlook and how it screws with my contacts *i recently updated, and it removed all the titles from the names which is VERY annoying.* not to mention when i add contacts to my phone, it does NOT add them to outlook (maybe i'm just stupid but when i tried to set it to phone, it DELETED all my contacts sans a few) are there any alternative programs that are a bit easier and funner to use?
thanks in advance.

in one word: no.
Outlook is the easiest way AND the most perfected.
There are a few other possibilities to avoid outlook but in my opinion a pda without outlook is useless.
If you encountered problem it might be
-correct active sync version ?
corresponding to that : correct outlook version ?
-correct settings in active sync ?
If you fail to syncronize with ac....dont even try other solutions.

i'm using activesync 4.5 and the outlook version 2002, i copy contacts and settings from outlook just fine, with the exception of it screwing with the titles and names a bit, it's the other way around that's giving me a headache.
what do you recommend the optimal settings be so that if something is new on my computer, it transfers to my phone, and if something is new on my phone, it transfers to teh computer
(also anyway to stop it from seperating the names and removing titles?)
thanks in advance.

seems to be a settings problem
So i only have a german verison of ac i don't know the english name for the settings.
But you have to tell ac to sync in both ways and give the mobile thing the priority.
Then your problem should be solved.

did that, and once more it deleted all the contacts on my phone except for like 3-4 .... either this install is screwy or something is going wrong, or i'm just an idiot.

i refuse to sync with outlook!
i used to, and i ended up with half a dozen duplicate contact and calendar entries for each one!!! i tried settings, etc, finally said to hell with it and set the phone to not sync with outlook. i feel your pain.

Good, now i don't feel like an idiot

I had similar frustration. I eventually set up my 8125 to its own email address, and turned off the sync-ing of contacts. I have two separate contact lists now, but I'm not losing contacts from my phone all the time, either.
I do not have problems with duplicated events, but I publish my Outlook calendar to the phone, not the other way around.
I never schedule from my 8125. I always tell people to send it to my email, so I can control it from my PC. I only use the handheld on meeting-heavy days, and then I'm only checking email, and not accepting meetings.
Using: WM5, ActiveSync 4.5, Outlook 2003 on Desktop

Well, there is an alternative. I run linux so AS isn't even an option for me. I have been using FinchSync since I got the phone and it has worked great. I can even sync anywhere I have a network connection without being at home.
FinchSync uses an http connection to sync contacts with Mozilla's Thunderbird email and address client as well as your datebook with Mozilla's Sunbird calendar. So far it has worked great. One hint though, take the time to read the install and configuration instructions on their website!
Hope this helps!
PhilD

I absolutely hate Activesync. I update my phone contacts and appointments via my Tilt, and then hook it up to my computer only to find that Activesync is deleting them on my phone and restoring the older files on my two PC's. I think, "oh, well I must have the sync settings set improperly," so I check them on my PC and my Tilt... it turns out that it only goes one way: from the PC to the mobile device. (Please correct me if I'm missing something.) You can just disable the sync settings, but then what's the point of having the program installed?
Personally, I have few complaints about Outlook.
I haven't tried it yet, but I'm going to be giving PDASync a try. They seem to advertise all of the features I'm looking for, although it does carry a hefty price tag of $50.
http://www.laplink.com/pdasync/

I'm still not 100% sold on PDASync. It seems to lack the ability to sync internet browser favorites/bookmarks and custom file folders. The quest continues.
On a slightly brighter note, this seems like quite a useful list of syncing software.
http://pocketpccentral.net/software/sync.htm

i must use lapsync because i don't want all 1500 outlook contacts into my phone, so i filter them by category and only sync a certain category.
i dont sync bookmarks, but i know you can use AS to sync ONLY bookmarks. to sync custom files and folders, try mobsync - its free.

I Tried Laplink today, This needs ActiveSync to function properlyu (did not see my device attached). I am lucky I had trial software instead of paying $ 50