Database Users

XV6800 wierdness. Dying?

I've had my 6800 for several months now, running a DCD ROM from about 2 months ago. Love the phone, love the ROM. This morning however I lit the phone up and everything seemed OK until I needed to make a phone call. I tapped the "call" button and nothing happened. Tried the "messages" button and same thing. Every button is inop except for the power button (well, the networks button worked once but then it stopped working as well.) I did check the "buttons" setup and everything was mapped correctly. I've rebooted multiple times. I noticed that the unit was getting unusually hot. I use it all the time and have never felt it this hot. Then out of the blue it throws a low battery warning (at 1pm? Never, ever happened before.) I've got it charging now, but something is certainly wrong with the phone. Anyone run into this before?
Chris

chrispete said:
I've had my 6800 for several months now, running a DCD ROM from about 2 months ago. Love the phone, love the ROM. This morning however I lit the phone up and everything seemed OK until I needed to make a phone call. I tapped the "call" button and nothing happened. Tried the "messages" button and same thing. Every button is inop except for the power button (well, the networks button worked once but then it stopped working as well.) I did check the "buttons" setup and everything was mapped correctly. I've rebooted multiple times. I noticed that the unit was getting unusually hot. I use it all the time and have never felt it this hot. Then out of the blue it throws a low battery warning (at 1pm? Never, ever happened before.) I've got it charging now, but something is certainly wrong with the phone. Anyone run into this before?
Chris
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Your phone might over heat if you leave the phone charging for too long or if you are using it extensively while your charging it.
Also if you leave your phone charging for more then it is supposed to, It will lower the performance of your battery. So once your battery is done charging you should unplug it from the power cord.
I am not sure about why your buttons are not working. It would be that it got stuck in in standby mode because of lack of memory. I usually soft reset once a day or once every two days to keep my phone running smoothly.

I see where you're coming from, but the overheating is happening with it in standby with no charger connected. It really starts to cook when I bring it out of standby and use it. I've also done multiple soft resets at this point.
Chris

chrispete said:
I see where you're coming from, but the overheating is happening with it in standby with no charger connected. It really starts to cook when I bring it out of standby and use it. I've also done multiple soft resets at this point.
Chris
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Is your phone running alot of processes in the background? how much free RAM do you have at startup?
Also, the worst case scenario is that you have a faulty battery or phone.
My phone has never over heated but it has heated up when I leave it on the charger for too long.

Weird phone problems

Hello, I first got a G1 yesterday, it was only unlocked, not rooted or anything. It seems whenever I put the phone on charge it becomes really whacky. The phone doesn't respond nearly as well and isn't really accurate. Sometimes you have to tap an icon and it takes seconds to finally notice what you did. Swiping screens is such a task and same with dragging down the notifications bar.
I ended up rooting it last night, the same problems still persist.
This only happens when charging. Once you unplug it, it works just like it should. Plug it back in, problems occur again.
Thanks for any help.

This is apparently quite common.
My phone gets a little strange when it's plugged in, with the touchscreen being a little off, but nothing as bad as yours.

Weird..
Hmph, I'll be fine with it. Don't use it too much while charging. Except for general messaging. Haven't really tried to see if that's laggy or whatever while charging.

Anybody else had this?

Pushed the power button this morning and no response, thought the battery had run right down, so plugged it in and it booted to the dell screen then froze, removed battery and replaced it, booted no problems at all, still 60% battery left

Once, I think it's because the device has flexed or got jolted at some point and the backplate contacts have come apart briefly. The only way to get it to switch on was to remove the battery and refit it.

I've had this too, but not after a jolt or flex - noticed it after waking up on a morning - Streak had been on bedside table with good charge.
I've had this maybe twice since having the device.
edit to add:
The only difference is my device did not freeze on boot.

yep - every time i power it down and leave it for a bit, it will only fire up again if I take the back off, pop the battery out and put it back in.
The LEDs come on, but it goes no further unless I do the above. Annoying but I can live with it for now (not sure what the wear and tear issues could be over the life of the device tho?)
did it on 1.6, still does it on O2 2.1

That's what's i was thinking, that stupid backplate! it may have moved 1mm and caused error
I posted a comment once about supergluing the fu%$er, might try myself.

Yep, sadly had the same problem. The worse thing is it did this the first time I turned it on. Done the same thing again this morning after simply switching it off.
Hopefully it won't be annoying or we will learn how to avoid it - backplate seems to cause the problem but I didn't even drop it or mishandle it in anyway - just merely switched it off and on again...

If the backplate is the problem, I can see it becoming a real issue, mine is definitely a looser fit than it was a month ago.

This just happened to me this morning. I went to bed around 2am with 90% charge and woke up 8am off on totally drained. The phone was lying on the carpeted floor with no movement. Powered back up and on with icons all messed up.

had this couple of times day, not the first by a long shot. its the back plate for sure. it flexes just a tiny bit and thats enough to make it shut down. pretty shoddy design

I really don't see how it could be the cover. Second day in a row I went from full charge to dead when I woke. It was on the floor the whole time and never touched. Then I charged it and the screen would not respond. So I hit power and then it would not come on again until I pulled the battery. Now, I'm just going to try powering down every night. If it's dead I just leave it at home for the day.....such a waste.

Nexus 7 keeps turning off at random intervals

This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem

clem2k3 said:
This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem
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Hi, I had the exact same problem and ordered a replacement from the play store. I never found a way to fix it, I would recommend you just get a new one from HMV. I hope this helps

This actually just started happening to me yesterday on my 3 day old 16GB Nexus 7. I kept mine plugged into the AC all weekend, and yesterday watched it shut down itself once. Thought it was a fluke and just turned it back on...left it running overnight...pick it up this morning and it's turned itself off yet again. I guess I'll have to return this one before it completely doesn't turn on anymore!

Bah. Thought that might be the case.
2 days off charge (and some time on charge) and mine still wont turn on.
Definitely going back for replacement.
Elsydeon, it sounds like you should do the same. Took about 4 or 5 days to go from irregular to brick.

I seem to be getting the same thing... Once every day or two I pick up my Nexus and the screen won't turn on, I hold the power button and it starts booting up. I haven't had this while charging (maybe because the screen is on while charging??)
For those of you who traded in for a replacement, did this solve the issue for you?

I was getting this, but was using one of those magnetic cover/cases. If I wrap the cover round the back of the N7 whilst using it, the magnet in the case/cover is sometimes strong enough to turn the device off from the back!

Mine has powered off twice now
clem2k3 said:
This has been going on for about a week or so.
At first I kept finding it off in the morning after charging, and then it became more common. Mostly happens when the screen is off but not always, I've had it turn off twice whilst I'm using it for example. A couple of times it has needed a long press to restart it before it will turn back on. Right now it has turned itself off and will not turn back on.
Battery has never fallen below about 50% throughout so it cant be that. It doesn't get heavy use so I'm not convinced its overheating. I had a look through the app list and none of them seem to be obvious candidates for the problem, and if i cant get the thing to turn back on I cant even test that.
I think this one is going back to HMV asap but I was wondering if anyone has any ideas for me to avoid the problem with its replacement, or if anyone is having the same problem. Its a shame as I've been really enjoying my Nexus.
Clem
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Click to collapse
Just wondering as well like the last guy if swapping for a new one helped this issue.
I actually have looked at the battery data and think somewhere the nexus has gotten a power spike that turns it off but not sure if that definitely is the issue.
If it is, perhaps it's where we are plugging in or a failure with the AC plug?
Ideas? I've attached a photo. I hope it uploaded.
Thanks.

nyhunter77 said:
Just wondering as well like the last guy if swapping for a new one helped this issue.
I actually have looked at the battery data and think somewhere the nexus has gotten a power spike that turns it off but not sure if that definitely is the issue.
If it is, perhaps it's where we are plugging in or a failure with the AC plug?
Ideas? I've attached a photo. I hope it uploaded.
Thanks.
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Click to collapse
I have exactly the same issue, taking it back to pcworld.
Ian Morrison
HTC OneX, G-Tablet www.smokecig.co.uk

Me too
unless i hear different from anyone here, going to exchange it for a new one today ... only been 2 weeks from Staples.
Actually going through the data, it's happend the last 3 days now.
I wake up to the white battery symbol.
By the way, for future ref, is bootloading warranty killing? I am in the process or restoring now just in case.
Thinking of getting their replacement plan now too because of this episode.
Thank goodness for titanium backup

Nexus 7 32GB Display Keep Turning Off
My Nexus 7 32GB tablet's display continues to turn off at random times also. It happens while I'm watching a video in landscape. But then I stop the video, go to the home screen, and it still turns off. I already replaced one last week and now its happening to my new one. Anyone got answers? I'm going to call google device support today. Maybe if enough people call, they'll do something about it. Their # is 888-836-3987.

Still happens
Otoniel76 said:
My Nexus 7 32GB tablet's display continues to turn off at random times also. It happens while I'm watching a video in landscape. But then I stop the video, go to the home screen, and it still turns off. I already replaced one last week and now its happening to my new one. Anyone got answers? I'm going to call google device support today. Maybe if enough people call, they'll do something about it. Their # is 888-836-3987.
Click to expand...
Click to collapse
My NEW 32 tab worked out fine for a night and woke up today to the full battery indicator and tablet off again.
I have a new insight though, somehow the battery temp is rocketing to 100 and I'm guessing that is when it shuts off.
It may be because I am using SetCPU to limit my CPU speed to 300mhz when the screen is off. Maybe the tablet is trying to update all my apps while I am sleeping? It shouldn't use so much power though.
I'm going to try to create a new command to let it use it's whole CPU as long as it's on AC and screen off and see what happens tonight.

Happened overnight again. No insights? Does anyone think my nexus will finally brick sometime?
I don't know anyway of testing what is up with this thing? Thanks.

Nexus 7 Screen Keeps shutting off - Fixed
To those experiencing issues with their Nexus 7 screen randomly shutting off.
I just received one for Christmas, and thought this dang thing sucks. The screen would stay off and only show for half a second when I click the lock button to turn it back on.
The issue what the case. The the case, when folding back, contains a small piece of metal on the click. This little connection, thought not direct, causes the screen to shut off. I've tested it out multiple times just to make sure.
Again the FIX is, keep metal away from the back of the nexus, it doesn't like anything that can cause a magnetic field. Even if the metal is enclosed by something.

nexus 7 screen turns off
For those of you who are experiencing intermittent screen display going to sleep mode or turning off you can fix it by removing your tablet cover. Some third party tablets come with different strength magnets stitched inside the cover. The magnet is used to activate the nexus tablet smart cover functionality. If you flip the cover to the back of the tablet the magnetic field may cause the tablet to think it should turn off while in use. Get rid of your cover reboot your tablet and notice that the screen will stop turning off. Hope this helps.

Hi, I also had similar problems with my Nexus 7. After removing the back of the unit, I saw that the battery was nearly unplugged. I simply popped the connector in and voila! no more SOD, turning off, nothing.
So, the Nexus was probably turning itself off because there was randomly no more power comming from the battery.
Here's a link on how to remove the back shell : http://www.ifixit.com/Teardown/Nexus+7+Teardown/9623/1
Look at Step 4.

That Fixed It!
StefGou said:
Hi, I also had similar problems with my Nexus 7. After removing the back of the unit, I saw that the battery was nearly unplugged. I simply popped the connector in and voila! no more SOD, turning off, nothing.
So, the Nexus was probably turning itself off because there was randomly no more power comming from the battery.
Click to expand...
Click to collapse
I was researching before going to get my Nexus 7 replaced today as it also started having this issue. After reading your post, I took your advice and removed the back to find that my battery connection was also barely intact! Thus it would lose power any time it was bumped slightly to that side. Now that the connection is securely in place, I've had no more problems!! Thanks to you StefGou!!!

Hey guys. A few hours ago I encountered the same said problem. I woke up to find the battery was depleted so I charged it. It turned on by itself and stated that I have 6% battery left. As I wait, suddenly the screen was like distorted and give me static sound then shut off. Numerous trials later end up the same. So I just put on the charger thinking to let the battery full. To my surprise, there was no indicator that my N7 is charging. I just leave it charging and left. About an hour I got back it still nit charging. I boot the N7 and it still on 6% battery. So I followed you guys handsomely instructions to remove the 3rd party cover and now my N7 is back. Thanks guys. But I wonder why it is happening now? I've been using the cover since forever.

Phone suddenly wont turn on

I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.

xNotta said:
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
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I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential

GEOVANNI MTZ said:
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
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I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.

xNotta said:
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
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Click to collapse
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.

GEOVANNI MTZ said:
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
Click to expand...
Click to collapse
Phones purchased in the US come with a 1 year warranty.
I would assume Mexico would get a similar warranty.
You will need your original proof of purchase.
Contact Essential and explain your situation, they will probably be able to come up with a solution for you.
https://support.essential.com/hc/en-us
Click the “?” In the lower right corner and send them an email that explains your situation.
Couldn’t find a Mexico support link. Even using my VPN set to Mexico, it gave me the US support page.

I thank you for your attention, I let it be completely discharged and I have connected it to charge right now and on ... I am happy !!!!

Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint

good morning to all, I hope and can help my team last night when I was watching videos after 2 hours the screen froze so I decided to force a reboot with which I thought the problem would be solved, but to my surprise it was not like that, the phone when turning on did not give imangen only the screen cleared so I knew it had been turned on, but never gave an image, I let it completely discharged thinking that with that it would be fixed and nothing, I put it on and when I turn on the same thing happens it clears the screen but it does not give an image, try the button convention and nothing that solves it, someone has had the same problem? the phone and try tentadilla unlock and put music in spotify so the touch and sound work, also frame and enter calls as well as calls by messenger! help
Attached images

gramicko said:
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
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for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?

Go to Essential support
GEOVANNI MTZ said:
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
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Click to collapse
I filed trouble ticket at the Essential support web page, then they requested I send copy of receipt, IMEI etc.. Then a day later a new phone was mailed to me. Pretty efficient I must say,