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My o2 neo got stucked on the o2 reset screen.After going through this forum i came to know that few others too had this problem, so i went ahead with flashing of rom (RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_ Ship.exe) as suggested. But i am having a problem connecting my o2 with my PC using activesync 4.1 as well as 4.5 as it is required for the process. I tried all the option for connecting it through activesync, but it failed to connect. can somebody please help me with any kind of setting that is needed to rectifying this problem, I have also tried some windows firewall setting but it also failed to connect to my device to my PC. Pls pls pls pls somebody help
Ok, let me see if I understand you problem correctly:
You reset your Neo, and it won't boot past the O2 splash?
This kind of problem usually results from installing a program that runs on startup or changing some vital registry settings.
Have you tried hard resetting your device to solve this? It's simple: press and hold power + comm manager + camera the press reset. You should get a black screen with white text asking you to confirm clearing the device. All data and programs you installed will be lost and the device will return to the state you got it in.
I am not sure why you think you need to change ROM to get rid of this problem (unless it happens often for no operant reason) but if you still want to go through with it (I hope you understand the risks involved) you will have to hard reset your phone first so it fully boots in to windows before you can connect to ActiveSync.
Thanks for replying Levenum,
I have tried to hard reset it but nothing happens, it won't go past the O2 splash screen. I have ever install any program on it, it just happen that one fine day i found that my device was off and when i pressed the power button it got stuck on the o2 screen and remained there.
I have been using this Prophet for past 3 months but i have never ever connected it to my PC for synchronization, could this be the reason for it not getting connected to the PC with activesync. if so what should i do.
Even when it is in the bootloader & i connect it with the usb cable it shows usb written on down left corner of the screen, but activesync says device not connected.
pls help...
Ok, now I know changing ROM is NOT the solution for you!
Now, sorry for the stupid question, but is your device fully charged?
Let it charge for at least 3 - 4 hours then try again - use a wall adapter not USB from PC. (These things get stuck on splash when they do not have enough power to fully boot)
Assuming that is not the issue, since it is a new device I suggest you use your warranty (I assume its under warranty from O2) because your problem might be hardware. If you try messing with the ROM you will only void any warranty you have and then you might wind up with a very expansive paper weight!
Finlay, unless you can get in to windows you can not connect to ActiveSync. There are ways of changing ROM through bootloader, but they are complicated (and I am not familiar with them well enough to help you). Please read the WiKi.
Once again, I think you should send it in for repair as this might be a hardware issue.
I have a Dopod 818pro that was flashed with the wrong ROM and now all I get to is the DOPOD splash screen. I can get to the TRI color screen by pushing the camera and power button.
I have tried hard reset but seems the OS is missing from the phone.
I have the original ROM for my phone on my PC but can not use active sync as the phone does not go further than the SPLASH screen.
How can I reload my original ROM using the SD card.
Any help would be appreciated.
Thanks
Canada59
use the tricolor screen even though active sync doesnt see it it still flashes but u need to use the flash upgrade wizard and not the cli interface one
Worked for me but i cant sae it will work 100%
Where do I find the flash upgrade wizard?
When I plug usb in, i get usb on the white band in the color screen
Tried to run the update using RUU and get ERROR 260
Thanks for your help in this
Yeah RUU same thing i was meaning that one cause theres another that uses cli but its a bit dodgy
RUU Wizard should work it never detected ma G4 but it flashed it anyway i was well chuffed cause i thought i had bricked it
I just tryed the app without the phone connected and it gave me error 260 so maybe try different cable or pc cause i had a issue with xp not detecting my phone and i had to reinstall xp just to get active sync to work properly
The main problem is that I had a bad flash, now I can not get pass bootloader screen, PC does not see device, active sync says not connected. there must be a method for loading the NK.ntf file from sd
Not came across anything like that as the SD card driver would be loaded at boot with the OS and in your case theres no OS booting it would be hard to sae it can be done but i bet someone will prove me wrong lol
Good Luck mate ill keep an eye out for anything like that though
Thanks for the help....phone is useless at the moment......
Hi: This is my first posting and I am new on this board. I have had an MDA that I got as a gift from my Dad and I love it. However, I used it last week and for some unkown reason, it is stuck in the:
'Press Send to Restore Factory Defaults, Other Key to Quit.'
I have been trying to get past this for 4 days and am not having any luck.
I got to the Align Screen and that happened only once. Then I could not get past that. It keep showing the Align Screen and I kept tapping and it just kept going round and round from the Center Tap to the sides and back.
My battery is fully charged, I have read this forum and still I am lost. I would really appreciate any help. Thank you so much.
Toni
Do a Soft Reset or Hard Reset.
Cheers!
zabardast_1 said:
Do a Soft Reset or Hard Reset. Cheers!
Click to expand...
Click to collapse
Thank you for trying to help me. However, I have done both of the resets over and over and I keep getting the same result. 'Press send to restore factory defaults, other key to quit.'
I can get no further than that display regardless of what key or keys that I hit.
I have even tried the two ways of doing a Hard Reset:
1. Hold Com and Voice while pressing Soft Reset Button for 5 or more seconds until I get that display.
2. Hold Com, Voice and Camera while pressing Soft Reset Button for 5 or more seconds until I get that display.
I cannot get past that display regardless of what key or keys I press.
It seems frozen at that display point.
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Tonis said:
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Click to expand...
Click to collapse
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
sleurhut said:
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
Click to expand...
Click to collapse
Did a search for Love Rom and Wizard_Love ROM and only came up with 103 results consisting of some Threads with 1570, 898, 618,787, 893, 464........postings on the first page for Threads 1-25.
Now I do have a Red, Green, Blue, White Screen with RUU in the top right corner of the Red Bar with IPL 2.26 and SPL 2.26 in the Red Bar. Nothing is in the Green, Blue or White bar.
I tried to Hard Reset and Soft Rest and nothing happens. I removed my Battery and then tried again and still nothing happens?
Where can I find Wizard_Love ROM and what do I do when I find it. My PC will not recognize my MDA and I used WST and that cannot located my MDA.
I am at a complete loss of what to do next.
Thank you in advance for taking the time to try to help me get my phone operational.
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
Thank you again for your help. Prior to this posting I found:
epimazzo Posting at: http://forum.xda-developers.com/showthread.php?t=294107&highlight=bootloader #1 and this is what cleared up my problem and now my MDA is running GREAT!!!!!!!!
This was the same thing that you posted for me, too.
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode (Red, Green, Blue, White Screen) and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
1. Make sure your Phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your Phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
So, Thank you all for your time and help. I do hope this helps others to find a way to correct their problems.
Thanks !
Yes.thats exactly what I wanted you to do
I'm glad you got it up and running fine
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
I does everything you do but
I don't have the cradle :S
so that means a problem?
or there a nother way?
Hi!
I got an mada vario 4. How can I upgrade the rom on it? Or can I change the t-mobile touch flo to manila 2.5? Thx! Zoli
Hi,
I've been reading through these forums and am getting very lost as to what to do.
I have the Orange SPV M3100 and it won't boot into windows. On switching it on, it does the orange bit: at the bottom - "m05 s04 b06 d1.23" and 'No GSM' flashes up briefly before the freeze on 'Windows Mobile' loading screen.
On pressing 'Ok' and power button together with a soft reset, I get to the tri-colour screen and it says "HERM100", "IPL-1.01", "HERM100", "SPL-1.04", and either "USB" or "Serial" depending on whether or not it's USB'd to a PC port.
I've tried the master reset - top two buttons and a soft reset, followed by 'R' to confirm a full reset. It immediately said 'done' or something to that effect, but still freezes on 'Windows Mobile'.
All the help threads here seem to indicate that I need to have this phone running with Active Sync on the PC to transfer files to it in order to refresh the ROM but Windows [XP] can't see the phone because it's not finished booting.
Please please please can someone give me a nudge in the right direction?
Many thanks
Dave
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
http://forum.xda-developers.com/showthread.php?t=296722
after that you can flash what ever rom you like make sure you follow the dr's suggestions here. http://forum.xda-developers.com/showpost.php?p=1990320&postcount=6
other than that, http://forum.xda-developers.com/showthread.php?t=299462 this thread is the only one I had to go on with the first time I played with my hermes.
zocster said:
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
http://forum.xda-developers.com/showthread.php?t=296722
after that you can flash what ever rom you like make sure you follow the dr's suggestions here. http://forum.xda-developers.com/showpost.php?p=1990320&postcount=6
other than that, http://forum.xda-developers.com/showthread.php?t=299462 this thread is the only one I had to go on with the first time I played with my hermes.
Click to expand...
Click to collapse
Will this remove all data from the phone, like contacts, settings?
If so, is there a way retrieve them before reinstalling OS?
Thank you.
[email protected] said:
Will this remove all data from the phone, like contacts, settings?
If so, is there a way retrieve them before reinstalling OS?
Thank you.
Click to expand...
Click to collapse
Well if your phone is semi dead, you can't really retrieve any data other than the ones on the SD card.
zocster said:
Well if your phone is semi dead, you can't really retrieve any data other than the ones on the SD card.
Click to expand...
Click to collapse
What is "semi dead"?
In my case it frozen at windows mobile screen, before it gets the animated "busy" square at the center...any hope?
[email protected] said:
What is "semi dead"?
In my case it frozen at windows mobile screen, before it gets the animated "busy" square at the center...any hope?
Click to expand...
Click to collapse
Well if you can't soft reset successfully then it is semi dead, you have to re flash
zocster said:
as you said ok and power together with soft reset action brings you tri colour screen. At that stage you plug in to active sync (4.5) and ensure you have .net framework installed on your PC.
with the tricolour screen, plug PC to phone and run the exe file from one of these ship ROM http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions
you should then be able to get an OS back to your phone. Then get this one on to your phone
#######################################
Hi there, well, I'm back after months of forgetting about this but still hoping to get it to work. Thanks for the above reply, but that method of putting software on still relies on getting activesync to communicate with the mobile phone via the usb cable - my phone doesn't. windows sees that I've connected a usb device but active sync gives up trying to talk to it... any further ideas greatly appreciated...
Best regards
Dave
Click to expand...
Click to collapse
HI,
I just had this problem and I saw that a ton of others had it too. It was where my phone would stop at the windows screen and not boot, and my PC wouldn't read the phone so I couldn't load a new rom or Hard SPL. How I fixed it was by getting my phone into bootloader mode, (the multi colored screen). Here's how to do it.
While phone is Off:
Hold Volume down & press power button
While phone is On
Hold Volume down & press Reset Button (meaning the little yellow button by the battery that you have to press with a pen to soft reset it)
Once your on the bootloader screen, plug your phone into your PC, you will hear the ding that the computer recognized it but your Windows Mobile desktop software will still say your not connected, don't worry about that,, you are connected. After that, just pick whatever rom you want, then just install it like normal. and it works. If your not running a rom, do the same but install hard SPL instead of a ROM.
I hope this helps,
As long as your phone turns on at least to the opening screen there is hope.
kn0t.
i had that problem, my phone was stuck on stock together splash screen, but I just called up tmo and they have sent me a new hd2.
Three words. I LOVE YOU! well not really since I'm not gay ha!
By the way This also works for the HTC Imagio!
can someone help me ! i have the same problem. im not sure i can even open the bootloader menu . when i reset it ,it still goes 3 colours. when i try puting a new rom on it it comes up error 262. tried task29 but still error 262. tried reinstalling activesinc , still error 262,something is telling me to sign into my comp as admin but ... can anyone help?
waigstar said:
can someone help me ! i have the same problem. im not sure i can even open the bootloader menu . when i reset it ,it still goes 3 colours. when i try puting a new rom on it it comes up error 262. tried task29 but still error 262. tried reinstalling activesinc , still error 262,something is telling me to sign into my comp as admin but ... can anyone help?
Click to expand...
Click to collapse
Ok first off what ROM do you have and what SPL does it show when you are in the muticolor bootloader screen? Secound if you are trying to flash a ROM yse right clicking the .exe file and selecting run as adminastrator is a good idea. l
I had the same problem.. what usually helps for me is when it gets stuck.. pull out the battery and give it a solid 15-20 minutes.. and then turn it on and do nothing up until after it has booted
i do the battery thing but i cant go on doing this , i put a little txt or phone call and the phone goes bonkers and heats up,nightmare!
ok on the tri colour screen it says
PBB110 HX-BC
SPL-S.08.0000 8G XE
MICRO(LED) 0X05
MICROP(TOUCH)
SERIAL
AH!! just got into the boatloader screen !! by pressing volume up and down together~! rest it! but i need to wait cos ive pulled the battery again!!!
I am having the same issue. I had a android rom then was finally able to flash via sd the stock rom, but it would just freeze on splash screen when trying to boot. Now when I try to flash rom again it will start and freeze on 1%. Any suggestions?
Now when I try to load rom via usb it starts and then freezes on 1%. Then will say communication error and then when trying to boot phone it says software issue and now I cant even get a rom put back on! Please help lol
stormohio said:
Now when I try to load rom via usb it starts and then freezes on 1%. Then will say communication error and then when trying to boot phone it says software issue and now I cant even get a rom put back on! Please help lol
Click to expand...
Click to collapse
Ok try going to windowsmobile.com/getstarted and download and install the latest version of ActiveSync or Windows Mobile Device Center (WMDC) , wich ever one you have to have for your computer, and install it on your computer as they have updated USB drivers for your HD2.
have you tried loading a rom from the root of your memory card LEOimg.nbh?
i have this problem too...but what is worse is after i went to splash screen and connect my phone to pc, my pc wont detect my hd2...so i cant flash a new rom...
ps : im on stock rom bought this almost 2 years ago if im not mistaken
melodicstealer said:
i have this problem too...but what is worse is after i went to splash screen and connect my phone to pc, my pc wont detect my hd2...so i cant flash a new rom...
ps : im on stock rom bought this almost 2 years ago if im not mistaken
Click to expand...
Click to collapse
You need to put your phone into bootloader then your computer will recognize it. Hold the volume down button down while you power on the phone and the multicolor bootloader will come up. Next connect your HD2 to your computer via your USB cable. Wait for the Serial in the white bar of bootloader changes to USB and then flash. If you go to the device manager of your computer while you see USB on your phone it should say HTC USB Sync if you want to be assured that you have a connection to flash with.