Database Users

Active Sync Problems... Can anyone Help?

I bought myself a a qtek S100 a few weeks ago and it's been working fine up until today
Today I sended a file via Bt from my Nokia smart phone to the Qtek so that I could dowload it to the computer faster via USB cable. The file was 764k real player video. Anyway after the transfer ended the Qtek started acting funny...is started by geting slow and slower and slower ... the cable was already pluged and the connection set so I tryed to acess it via PC...no sucess.
I unpluged and did a reset, thought that would solve the problem...
When I tryed to sync after the reset it showed an error message on the PC saying "Critical Communications Services have failed to start. Try reseting the mobile device and start again" Well I did...and also dowloaded MS Active Sync 3.8 and instaled it again.
The outcome was still the same...."Critical Communications Services have failed to start. Try reseting the mobile device and start again"
Anyone ever experienced this? How can I solve this?
Eheheh go easy on me kinda noobish here
Rom version:1.12.00 WWE
Rom Date 05/28/005
Radio Version 1.13.00
Protocol version 1337.43
ExtRom Version: 1.12.135 WWE
Mem Card King Max RSMMC 256
Thxs

Here's the follow up just in case anyone will have the same problem...
As it turns out the problem wasn't in the Pocket Pc...although the error message in windows (Pc) asked for a reset of the PP, the problem was actually in PC. It seems that somehow the Antivirus (Bitdefender with integrated firewall) started detecting the usb cable connection with the PDA as an internet connection, and althought I had authorised it the High level of security imposed by the Firewll and it's rules on the Pc enabled the connection but disabled any kind of exchange between the computer and the PDA. Well to put it plain and simple...active sync would start and everything went smoothly up until trying to open the pocket PC for file browsing...then the antivirus would kick in and wouldn't allow data tranfer as it would consider it harmfull for the computer...hence the error message.
ehehe Problem solved ...hope this helps the next one that has the same prob. :shock:

Problem with ActiveSync! Please, HELP!

Hi everybody!
Since a few days I have my new Qtek S200 with Windows Mobile 5.0. The problem is that I can't connect it to my desk computer. I downloaded the ActiveSync 4.1 from the "Getting started" CD and tryed to connect my Qtek via USB cabel. The computer sees my device and says that is working correctly. The programs from CD are downloaded correctly (I preinstalled them a couple of times). When I start the connection it says that every port is working correctly (included USB) but the device was not detected!. I use Windows XP with 2 Pack, firewall Kerio Personal 4 and antivirus Avast 4.7 Home Edition.
I really don't know what should I do to connect correctly my device.
Please, help me giving some ideas, maybe you had the same problems and you could share with me your experiences!
My best,
Marcin

I found the problem!! It was a firewall that was blocking the connection. After disabling the firewall everythink is functioning without problems!

lucky you.
I disabled everything possible and still my Prophet does not want to connect through the USB cable after the first time.
What drives me crazy is that the first time it works ok and fast.

Trouble with activesync and my smartphone

Hi!
I have tried now on two computers (one old windows 2000 platforn with activesync 4.2 and the other with Windows Vista Ultimate x64 with WMDC) and on the old platform it starts to connect but after a while an error. On the new I get no connection to WMDC. I always use my USB cable. The cable works, both loads and turn my loadinglight from yellow to green. My smartphone is a QTEK 9100 Windows mobile 5.
The error occured after I did scan on the phone for duplicated files and removed them. Afterwards it just wont sync. I have tried some tools, turning of firewall, reinstaling and all of the stuff recommended on the WMDC but now I am lost
What should I do?
wwwlewis

You may have removed a critical file that you needed for syncing when you removed the duplicate files. Does whatever program you used for that have a restore option? If not, you may need to backup the files you want to save and do a hard reset.

I have tried a hard reset now and it still dosent work. Now I am deeply lost

Try going to start-->settings-->connections tab-->usb to pc and either check or uncheck the enable advanced network functionality check box and see if that fixes it.

I have the same problem...
I have the same problem, i can't sync with my pc. it only shows a balloon that said "Unrecognized Device". I can not find the usb to pc box to be checked... pls help me. thank you

I have tried to find the pc to usb tab but I just can´t find it. I am running a swedish version of wm 5, but it still should be under connections. But it isn´t.

Done all, can´t syncronize!!! Help

Hello to everybody!
After all I have to say that this is a fantastic forum for users of Qtek S200 (Prophet). I bought one last week and started to see what I could do. Therefor... I'm a newbie
This is my first thread, hope that some one can help.
After trying to understand the world of Prophet, I first changed the ROM to an official Qtek ROM.
Now I what to sincronize with my PC to transfer photos and put some software and apps in the card. Like I read here, I downloaded the activesync from microsoft site, instaled it and plugged the cable to my pda. Nothing happened. Than I went to activesync connections enabled USB connection and tapped in connect. After a search, the pda was simply not found. Even after turning down de AntiVirus and Firewall, nothing happened.
What happened? I have to do something in the PDA? Couldn't find that info in here.
Thank's in advance for the help
Heurd

Does the LED in the speaker at the top change to orange?
Does the computer react at all? (any sounds etc.)
If not, try putting the device into bootloader: Press and hold the COMM button and then soft reset, and then plug it into your computer and see if anything at all happens.
If nothing happens, the USB cable is damaged. If the computer responds when the device is in bootloader but not when it is in, the ROM may not have the required software installed in it.

Hi,
Yes, the Led turns orange. I can charge the battery with that cable. But i also read that it's possible in some cases to charge but the part to syncronize can be damaged!!!
But what really intregues me is that I used that cable to put the ROM that I have. Supposedly it's a Qtek official ROM, i don't know if you can conclude something with this:
IPL 2.10.0001
SPL 2.20.0001
GSM 02.47.21
OS 2.20.7.29
In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
thanks to l3v5y for the sugestion... I will try and than post here what happened.
does anyone has anymore suggestions... I will try everything to put this at work.

In PDA appears the active sync icon and tapping it only appears a window that says to install AS in PC and connect. So I suppose that it has something.
Click to expand...
Click to collapse
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.

l3v5y said:
This seems to say you haven't successfully installed Active Sync. Try restarting your computer and seeing if it works then.
Click to expand...
Click to collapse
That is surelly not the problem because I installed AS 4.5, restarted the computer more than once, removed that and reinstalled and nothing... I even had put de AS 4.2 to try and see if it worked - nothing.
Now I'm not in my computer... I will try what you suggested when I go home.

I think it may be something to do with the USB cable...

Had that problem a while ago, my solution was to reinstall windows xp and it worked. so backup your pc, format your hard drive and then install the os (windows xp/vista). i guess it was usb-driver related.

REALLY
Unbelieveble...
well, It's easier to try in another pc before formatting mine. I'm not in the mood (too much time to put like I like)
That way I will check and see if my cable and ROM are allright.
Thanks for the tip croco_64
Hope to tomorrow come in here and wright that it's everything ok

Hi there!
Well... I've tried what you proposed. It is probably a problem of the cable. I tried with a cable of a digital camera and finally the computer detected the phone (with mine it only went orange light in the top, but never recognized - despite I changed the ROM with it ). However it gives an error - the instalation is not complete!!! I went to device manager in the PC and there was a yellow (!) in the windows mobile device.
Is it of the cable!? Do the cable have to have specific properties to sync the pda and the pc? The camera cable isn't enough?
yes... I had put activesync 4.5 in the PC!!!
thanks again for the help

Need urgent help plz...

Hi, I tried to get answer for my problems, but none any specific
so I`m startin a new thread...btw
My JASJAR has the same problem as lots of folks around here like it shuts off at any hard work like starting the camera or charge at 60%. I came to an end that as it works ok with the charger on, then the problem must be on battery. Well I'll try that
But the another problem is PC connectivity...it doesn't recognize the device
I tried MS Active Sync 4.1, 4.2, 4.5, windows 2000 SP4, xp SP2, different computer...just no luck, in bootloader mode it shows "serial" and "0.60" and whenever I plug in the USB, it shows USB, and then same, device not recognized...what to do?
And when I start the device, on blue background imate logo..it shows Radio 0.00.00, what does it mean..I can't even upgrade it as USB is not recognized...waiting for flash from SD, but no luck. Can any one sort these things out

First problem, almost definitively the battery.
Second and third problems could even be correlated, first the third problem/doubt, even if I'm not a complete expert, this means that your device was "unlocked" with the aid of a specific program that does just that (if you're interested in knowind how, go to the uni's wiki and read about unlocking), the Radio version 0.00.00 is just a "by-product" of that process.
So, if you're asking about this, you didn't do this by yourself, so you don't know what and how much has been done to your PDA, then for your second problem, first try a soft reset (this is always windows, remember it!), the re-connect the device (to the PC) and see what happens, then verify that you have the active sync program installed properly (and running) in your PDA, just when you connect the PDA to the computer, the active sync should become available as a running program, so, connect the PDA to the computer, the PDA turns on and says connecting, even if it does not connect to the computer you should see active sync running in your PDA, go to settings, system, memory, running programs and verify that it's there.
Another cause could be hardware (on your PDA), this means, cables and port or even internal (but this is quite unlikely).
Perform these tests and see what happens, then we'll see what else can be done.

Thnz, I trued several soft reset even hard reset,
I tried connecting to the computer with ActiveSync on, with some other software which changes the active sync connection to something like USB serial (from RNDIS ...), even advance networking off, taking out the SIM and memory card...running the device search..no luck.
and btw in computer after installing active sync it gives a window with all menu disabled except "File>Connection Setting". I tried by using bluetooth connectivity. No luck.
I read the thread about unlocking..and tried to do the rest..I mean the second step of unlocking, it showed device successfully unlocked..but all the same.
Any help....

mamaich method
Try this,
Step by Step :
get the tools at attachment , as mamaich told, you have to use it in bootloader mode , (Power + Light Bulb + Reset)
1. Stop Activesync USB connection
2. Uni : Reboot Bootloader then Connect USB
3. PC : Run mtty1.42.exe
4. Choose USB in "Port" (Reconnect if can't find/reconglize USB and try remove sim and sd card)
5. type : task 28 55aa
6. Press Enter
7. Cause DOC reformatted, so there's no rom in DOC ,try reflash any rom that you like .
For task 28 55aa in mtty success , will show the message (attachment )
DONE .