SMS not functioning -- any suggestions? - JAM, MDA Compact, S100 General

For the 2 years that I have owned my O2 Xda mini (operating on WM2003SE and using Wisbar Advance 2 overlay), I have not been able to get the SMS to work -- no voice mail, no text messaging. I have contacted my carrier, AT&T (formerly Cingular), and since they don't sell the phone, they are really not interested in solving the problem and suggest that it's the phone. HTC, though, blames the problem on the carrier. I have tried a different SIM card in my phone, but no change.
When I go into the phone options, select Tools/Options/Services and then Voice Mail and SMS, and then press Get Settings..., a message tells me "Reading settings from the network" and a telephone number comes up for "SMS service center," but nothing for "Voice Mail." If I manually enter the number supplied by AT&T and click OK, I get a message: "Sending new settings to the network," then a Network error message: "Unable to save your changes to the network. Try changing settings later, or disconnect data connection and try again." It gives me the option to "Retry"; but if I do, I get the same thing.
I can check Voice Mail by dialing my own mobile number, but I do not receive any notifications -- that a message is waiting, that I missed a call, etc. And as for text messaging, I've never tried it because I'm not sure how to do it. In my profession, I really need Voice Mail notification so that I don't miss important messages. Text messaging would be nice as well. I don't want to toss the phone and invest in another because I suspect this is a solvable problem. I just don't know what the solution is.
Sorry to be so ignorant. Any help the community can provide would be much appreciated (since no one else seems interested). Thanks.
Buck

The problem is neither the handset not the carrier. Rather its Wisbar Advance 2 most probably. However, I can suggest you that you should try disabling (read uninstalling!) Wisbar and then try. If it doesn't work, you should then make a quick note of all the apps that take data for SMS and Voicemails. Disable all of them and try. It will work!
I had a problem with Wisbar Advance 2 until I upgraded it to 3. So hope that the above works the way it did for me.

Thanks.
Thanks, nirmit, I'll give it a try. I really like the Wisbar interface. It sounds like Wisbar Advance 3 will work, right? I'll keep you posted.
KBuck

Related

Gmail Sending/Receiving Problems

I've upgraded to the new AT&T ROM for the 8525. Yea, I know, I don't know how to upgrade any others; I'm too damn new to this.
Anyway, prior to the upgrade, with all the settings, I was able to send/receive email from Gmail. Now, I can only receive. When it tries to send, it says something like Ensure you have Data Coverage or a Plan or something like that. Yes, I have unlimited data and settings should be set. I would take screen captures, but I don't know how. Any ideas or solutions on why I can get but not send?
Thanks
best guess. search froum for "AT&T cab". possibly new rom upgrade didnt include all settings. download, copy to ppc. and clickity click.
Jumpie said:
I've upgraded to the new AT&T ROM for the 8525. Yea, I know, I don't know how to upgrade any others; I'm too damn new to this.
Anyway, prior to the upgrade, with all the settings, I was able to send/receive email from Gmail. Now, I can only receive. When it tries to send, it says something like Ensure you have Data Coverage or a Plan or something like that. Yes, I have unlimited data and settings should be set. I would take screen captures, but I don't know how. Any ideas or solutions on why I can get but not send?
Thanks
Click to expand...
Click to collapse
after pressing the reply button you must "Edit the sender's message", and after you can write your reply and send it

Faulty Voicemail Notification

Yes I'm a newbie to this forum so be nice.
Has anybody had problems with their new voicemail notification staying on after you've gone over and deleted your new messages? I've done a soft reset like 5 times and deleted every message from my voicemail and my today screen still says I have voicemail and the notification sounds when I start it up. I'm thinking this doesn't have anything to do with the phone itself but rather Sprint (??) I had a PPC6701 previously and the Fusic and I had problems with this as well...
Just wondering if this has happened to anybody else and if you know why or how to fix it..
Thanks.
My Faulty Voicemail is a little different
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
yeah, i have the same thing, sometimes after deleting a messege it says i still have one, then ill get another voice mail and it will still say 1 (annoying since i neverknow if the 1 messege is real or fake)
ill usually call myself and leave a messege, then delete it and it goes away (until the next time i get a voice mail and its back)
notoriousfcp said:
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
Click to expand...
Click to collapse
I've read that the issue is a limitation of the Sprint network.
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
whaut said:
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
Click to expand...
Click to collapse
I havent had that issue at all, it may just be the signal in your area. As far as having multiple voicemails with notification of one, yes that is a staple of sprint's service. however on the nextel side, this does not occur. One thing i have noticed with my mogul, is that the notification will pop up when i get an additional message i just often ignore it, the best thing to do is just clear the vmail indication so the next new message you get, you know its new. that is all.
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
I have had a similar and ongoing problem with my Alltel Voice Mail. It started, possibly by coincidence, on August 1st when they took over Midwest Wireless. At that time I had a PPC6700 and my wife had an LG4400. They had us try switching to the new PPC6800's and still, on either phone if you used the automatic playback option - whereby when you call in the messages will play automatically, when you hit 5 to delete - it should delete the message indicator on your phone screen. Ours will not.
In my many discussions with Alltel they would reset our voice mail which meant that you had to go in and re-record your messages, etc.. When that was done it puts all your Voicemail items to the default settings and in that mode you have to dial 1 to play your messages. If you leave it in that mode it will delete the voice mail indicator.
If you switch it back to automatic playback mode, it will not delete the indicator.
I have spent probably hours on the phone with Alltel and their techs to no avail. Even after I tracked the problem down to the Automatic Playback mode.
Not sure if this is a similar problem but it would be nice if the carriers would (could) fix their own network?
996turbo
jhendrickson said:
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
Click to expand...
Click to collapse
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
whaut said:
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
Click to expand...
Click to collapse
I assumed everyone was running WM6 since that's what comes on the Titan and this is in the Titan forum. Nobody had mentioned running WM5 anywhere.
I can confirm that this option is in the stock rom as well as DCD's.
That option is not available on my PPC6800 from Alltel either.

hutchinson 3G sms settings

as per title above, does anyone know the 3 network sms settings for xda orbit 2? im using bepes opera edition.
I am on hutchingson 3g. Just use the HTC connection setup wizard tool it works fine.
Then if you want to go further edit your browser ID to nokia N95 and you can access all the 3 video content etc
orbit_noob said:
as per title above, does anyone know the 3 network sms settings for xda orbit 2? im using bepes opera edition.
Click to expand...
Click to collapse
Try this my friend... it sets up the 3 network settings for you!
View attachment 3UK.CAB
thanks for all for your help but I still cant send any sms messages only reciever them. Its says 'your text message cannot be sent'.
What am I doing wrong I've tried both the connection wizard and the .cab file but its still not working?
orbit_noob said:
thanks for all for your help but I still cant send any sms messages only reciever them. Its says 'your text message cannot be sent'.
What am I doing wrong I've tried both the connection wizard and the .cab file but its still not working?
Click to expand...
Click to collapse
Seems like the sms message centre number has changed - it should be: +447782000800
I cant seem to find were to change the number though, hope someone else can help?
someone must know, help help!
someone must know, i tried calling three, but the indian call centre, suggested i go to a three store. thats miles away
have you checked your sms service center number.
Go to settings then phone. Then services. The voicemail and text messages. Click get settings and let us know what service number you have in
This is the number already in the settings +447782000800. So everything should work, but it doesnt.
So all you dont have any problems sending text using 3 network?
Why is mine like this
i found the problem. after 3 months of no ability to text, numerous calls to the indian call centre, and countless hours on the forums looking for the answer. heres what fixed mine:
under advanced network settings i changed the sms txt to GSM rather than GPRS.
so simple in the end, a big thanks to all who have previously tried to help me. I holpe this may help others out there who might have the same problem.
im off to send some txt to my friends now haha

HELP - new HD2 voicemail status icon stuck

Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.
hiya,
did you get this sorted? im having the same issue
Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John
I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying
Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works
I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?
Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.
I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.
Hello
Who is you network service provider
THanks
Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse
DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???
backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages

[Q] Can't Send/Receive SMS text messages

I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
When this happened to me on Verizon, I would have to reboot my phone to get messages to send. I would suggest trying a 3rd party messaging app, such as HandCent, GOSMS or one of the other, reputable ones on the market.
There is a communication error in the Pro with the Verizon servers that will get 'backed up' from time to time and messages will not go through. Motorola is aware of this problem and is supposed to of sent out an update for this to help avoid this problem.
Being on Page Plus, I would hope that it's a similar issue.
Another thing I would suggest is to make sure Wifi is turned off on your phone. The Pro's have a different set of protocols for messaging when Wifi is active.
I hope that this helps you get your phone squared away ^.^

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