Database Users

MMS Won't Delete And Keeps Resending To Phone

I was trying to get MMS to work on T-Mobile in the US and sent some messages via email to my phone. I get the message headers but can't get the rest of the message. I don't really care about this since I don't really use MMS but whenever I delete the messages, they get sent back to the phone within a few hours. T-Mobile is not at all surprisingly useless here and of no help.
Can anyone advise as to how to permanently delete these messages or better still get rid of the otherwise useless MMS app (preferably without a hard reset and reloading a modified ROM image?)
db

So you got it to actually send?? Can you tell me what the settings are?
I also have a problem with received MMS being re-sent. However, it appears that after a few days they get removed from the server. I was getting dozens of re-sends a day, and now very few, so it seems to be going away.

I couldn't get it to send from the phone. I sent it from my PC to my T-Mo 'email' address >> ##########@tmomail.com. Instead of the SMS inbox handling it, the MMS application picks it up (the headers only). I don't know how anyone has MMS running in the States with the pre-installed app. No matter what I do, it never works.
Hopefully, the server will just give up on them eventually as you seem to have discovered.
A Mini T-Mo Rant: T-Mo US is just terrible when it comes to trying to help with this stuff. I called them asking them to delete the messages for me and they replied that it is a hardware problem on my end!! I wasn't asking them to solve the problem of not being able to receive it. Clearly, T-Mo's server keeps trying to send it and all they had to do was delete it. I don't think it takes a technical genius to figure this out, let alone their 2nd tier support!
db

Yeah, I had a similar useless conversation. I asked for the server settings, and all they'd say is, "We can't support that device because we don't know what the software looks like." After a half dozen times explaining that I could manage the config if they would simply tell me THEIR server settings, I gave up.

It does amaze me how far behind the US is in terms of phone tech. We lag just about everywhere in virtually every respect of telephony.
db

Yup. Used to be I could call the T-Mobile support center in the UK and get good help. Ironically, that was before VoiceStream joined T-Mobile. Now they tell me I have to call US support.

The Sprint Hero Lost SMS Debacle

I was all set to finally take the plunge and sign a contract with Sprint for the new Hero - just waiting for my prepaid cellphone account to run out of money. Now more and more reports have started coming in about the Sprint Hero and its issues with losing SMS, and possible MMS too. Some sauces:
Engadget's questioning > and the scary responses: http://www.engadget.com/2009/10/26/htc-hero-having-intermittent-text-messaging-problems/
Sprint Community's ongoing thead: http://community.sprint.com/baw/thread/22913?tstart=0
SprintUser.com's ongoing thead (there are many): http://www.sprintusers.com/forum/showthread.php?t=195769
Slightly older but still the same problem from here from XDA: http://forum.xda-developers.com/showthread.php?t=572134
A few observations (feel free to add your own):
-UK/GSM Hero users are experiencing this, though to a much lesser extent
-A common, but not completely sweeping assessment is that affected users are using task killer programs or did at one time, even before a hard reset
-Soft resets tend to help the problem, though only temporarily (for some)
-People are getting the same issues on brand new phones that they exchanged for old ones.
Any thoughts? Do you have any personal experiences with this? I'm hoping to hold out till HTC/Sprint releases a patch or some sort of announcement about this problem but in the meantime, what has your experience, as a CDMA/Sprint Hero user, been like in regards to losing/delayed SMS and MMS messages?

From my experiance running Hero on the G1 lost text messages were due to the messeges app failing due to many things running and causing it to crash.
I can't speak for the sprint Hero, though I have not experienced any lost text messages I am aware of.
Maybe its a network issue?

I actually experienced it once. From what it appears, I downloaded a task manager and selected to kill all running apps. After I rebooted my phone though I have yet to experience any text message loses. Originally I was blaming it on a 3rd party messaging service, however now I really think it was as a result of killing the messaging app. This happened about a week and a half ago and so far *knocks on wood* have not experienced any other issues. Aside from that, I still love my hero. I honestly think that it is the best phone I have ever owned.

My biggest issue with SMS messages is that I've had up to a 3-4 minute delay between the timestamp on the message and when i get the notification. But AFAIK, I haven't lost any messages.
I think its a great phone so far. If Android keeps picking up as it appears to be, I think it can trump apple and iphone.

I have not lost any texts. I tested with texts to and from different carriers and area codes. I have not run any task killers. For what it's worth, I have not had any of the battery problems that people have run into either.

i had lost all of my SMS messages on my Sprint Hero after i installed Handcent SMS and used it for a couple days ( which so happened to be exactly a week after i bought the phone the messages were gone)

your sms's are still there, but they are in your messenger app, handcent doesn't access stuff that's already there, just the new stuff comming in. I don't belive it's possible to import the sms's that are already there, or at least there's not a known procedure on how to do so.
you can access them if you pull up your original messenger app, just no way to import/export. Sorry, probably not the answer you were looking for, but it is the correct one.

I had this problem when I first got my Hero, no text messages were being received, third party SMS app or not. My Hero said 'with Google' on the back. I exchanged it for one that just says 'htc', haven't had the problem since.

im worried
ive had the phone for 2 weeks.three days later i got the dreaded calls from friends and girlfriend that i havent been answering back to text. ive installed handcent sms and smstomailbox. from then on the problem has stopped.although i have sent myself some text and im yet to receive them no one has told me they cannot contact me. i just moved to sprint because i recently got a job as an assistant. my boss contacts me strictly through text. (you can imagine the magnitude of this issue) after all the forums ive read, i dont know what to do regarding this. my 30 days is almost up. i cant imagine a patch is not already on the works, but ive read this has been a known problem for some time. with Htc pumping out phones by the dozen and 1.6. / 2.0 updates taking the spotlight, i wonder if i should return my phone. the phone is real nice and i dont want a flimsy pre. seems too much stress for a device you pay good money for.i have the sprint hero with the "with google" in the back. seems like a bad time to get a phone with sprint since theres no news on wether this phone will be upgradeable or patched and the other phones are going to get upgraded soon. (HD2)

!!!
on another thread someone posted that the problem had been acknowledged . the post pointed to a flaw in the sms app that did not send a "memory full" notification back to the sms database server. so it seems theres a limit to the sms app capacity and it kinda locks down or something along those lines. lol (sorry ill post the link when i find it again) in other news 2.0 is coming to the hero. so i guess ill deal with the issues till then.

I purchased a Hero on launch day [early run device, without 'with Google' branding, only 'HTC' on the back cover] and quickly encountered the intermittent text message delivery debacle.
Bottom line, there were extended periods of time in which text messages being sent to me were simply not appearing on my phone. [Side note, this includes individuals both on and off the Sprint Network.] Turning the phone off and on usually alleviated the non-delivery / appearance problem but any messages sent during that time were gone. There was no flood of messages post restart.
I should note that on two occasions I did notice that I had received a text in the top notification bar but when I opened the Messaging App, the text was no where to be found.
It appears that the messages may indeed have been delievered... but the app is 'eating' them, so to speak. This *could* explain why on Sprint's end, everything looks fine on the network... or so I was told, which I believe.
My temp solution, as advised by forum / discussion posts by other Hero users was to install an alt Messaging App [I used Handcent SMS] and use this rather than the stock Messaging app. Additionally, I added 'SMS To Mail Lite' which forwarded a copy of my incoming texts to an email address. I experienced no intermittent outages / delivery failures / abductions at all. Both Handcent and the email inbox matched. While this 'worked' I was unable to replicate the bug but since I was using Handcent this might have been why.
Later, after spending some time on the phone w/Sprint Advanced Tech Support, they determined it was not a network issue and was due to the phone itself [as their system showed all my messages being delivered]. They set up a trouble ticket and I was able to swap my Hero for a new one at my local store. Caveat, I was still under the 30 day trial which made things much easier when I got to the store.
I was told by Advanced Tech Support that HTC has recognized this intermittent text delivery issue and they are working on a solution. I only mention 'Advanced' b/c the first individual I spoke with from regular Text Messaging Support had zero knowledge of this issue and was quick to deny any problems whatsoever. No one at the store knew anything about it either, but I wasn't expecting it. So if you speak with anyone at Sprint, expect that they might not know yet and be nice. You might even get a replacement phone.
Currently, I'm still using Handcent and really like it. Tried ChompSMS but just prefer the other. They're on par w/one another so be sure to check them both out if you prefer to go this route. Also, I used the 'My Backup Pro' app to restore my new phone to the original configuration. Certainly worth the $5.
Hope this helps.

3rd Party Messaging Apps will not receive text

Hello All!
I've been having this problem for a few weeks now and im all out of ideas of what to do.
Carrier: T-Mobile
Wearable: S3 Rugged
Extra Service: DIGITS
Coming From: LGV20 which never had these issues with the same plans and accesories
So to start, when i got the phone inittially during setup of the google accounts i noticed that my OTP SMS Pushes were not being received, or auto filling the information. I skipped past all of that and noticed that anywhere that OTP text were suppose to autofill in different applications, it would not even when i received the text and got a notification.
So after a while of using TEXTRA which was working fine, one day i stopped receiving ALL text not just mms. I was able to send but never was I able to get anything from anyone. I ditched TEXTRA and went back to the stock Samsung app and noticed that all text were there, even though it was not default. After using the Samsung messages app i decided to go back to textra, heres whats funny. After Textra did it's initial setup, it only showed half of the recieved text from up to that day. Messages were incomplete, some just had one reply from a user and nothing else. So I also tried this with Android Messages and it had the EXACT same message log as textra. Both were not receiving the full logs from the server. Today Android Messaging was working for a good part of the day, then it just stopped all of sudden again.
Can someone help me with this, I've wiped the cache and factory reset the phone. Ive added and removed the multi-line settings in the samsung settings. I've tried the legacy settings on textra. I've called the DIGIT's customer service to see if they could fix it but they made and interesting point that it couldnt be digit because it wouldnt interfere with 3rd part messaging apps. When i switch apps i always make them default, i wipe the app cache etc.
I have a gut feeling this has something to do with something with the default Samsung Messages app and it somehow restricting use outside of it.

I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...

wjm3982 said:
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
Click to expand...
Click to collapse
I haven't had any issues with my At&t model...Been using Yaata since day one (about 2 months).
Also, there are some "package disabling" apps in the play store that will allow you to disable any app you want, you don't even need to be rooted. It cost me $1.99 (or around there), but was well worth it! You can even completely disable Bixby, so the button is even non-responsive.

Having the same issue and I may have fixed it. I logged completely out of Digits on the phone (settings/cloud accounts/multi line/hit the ... menu and choose log out.

I have this same issue. No matter which 3rd party SMS app I use I have missing text messages on the T-Mobile S8. Has anyone fixed this? It is driving me crazy. T-Mobile replaced my S8 and the new one does it (not as bad but it does it more than I'd like). How can I resolve this? My friend haf the same issue, he has an unlocked T-Mobile working on AT&T.
I don't use Digits or anything like that... any ideas?

hi guys
all you need to do
go to setings
device maintence
battery
scrool all the way down to unmonitored apps and add your 3rd party sms app
youre welcome

This still didn't work for me and I am having the same exact issues. I have tried installing 2 different 3rd party messaging (Textra and Mood) and both were not working properly. I can send messages out just fine but when I receive them they are delayed (like 5 minutes or longer). Sometimes, I don't get the messages at all. Of course, the Samsung Messaging app (which I hate) works just fine. I have even "Force Stopped" it! What to do?

go into the stock messaging app, and turn off advanced messaging

Has anyone found a solution? I've been using textra for years & suddenly in March I started having this problem but with sent messages. All incoming texts are displayed but my sent texts aren't. I did try the 2 suggestions above. On a note 8, Android 8.0.0,Samsung experience 9.0.

SOLVED. I had the same issues and found the solution. Before you install your 3rd party sms/MMS you need to disable the default messenger. I uninstalled signal, disabled the built-in messenger, reinstalled signal. Now I can receive texts. Also my phone is not a Samsung.

Text Msg Forwarding -- or Auto-Response... Is it possible?

I tried searching, but came up with nada - both in here and Google. I was wondering if anyone knew of a way to either forward Text/SMS messages, or send a auto-response. My reason for wanting to do this is AT&T is pissing me off with reception issues, so I picked up a Google Pixel 2 to try out Project Fi for a while. While I'm testing, I'm forwarding my calls to the Pixel number, but would also like to forward text messages, or at least send an auto response informing people to text the new number while I'm testing. Any insights/suggestions? Thanks!

I use the Pulse SMS app to access the text messages on my phone from my (non-cellular) android tablet, perhaps you could use it so you keep getting texts from your old phone on your new phone? As for auto-forwarding I just checked in the settings and Pulse for sure supports it.
I also checked the app store and there seem to be several apps designed for this exact purpose. I'd also be willing to bet quite a few of the 3rd party text apps support this.

VZW, can't send text message to one specific number

I switched to Verizon on my OP6T about 2 weeks ago. I've never had this issue before, but it is quite strange. About the device configuration:
Stock Rom
Magisk installed
Using Google Messages, but can re-create the issue in the stock Messaging app
There is one particular person that I cannot seem to send or receive text messages with. Note that initially, after moving to Verizon, I was able to. But then it just stopped working. Whenever I try to send a message, I just get an error message back saying "Not Sent. Tap to try again". Any new messages or retries fail immediately.
This is the only contact I have had issues with, and I can send and receive messages if they are in a group.
I have also tried clearing the cache and data for both Google Messages and the default Message app, as well as removing that message thread.
Any ideas about logs stored somewhere where I could get a better handle on what is causing this issue?

Are they blocking your text messages (in error or on purpose)? I would look there first. If you say no then we can go from there.

Never had this issue with Verizon. I had cricket for a while and both my old phone and the 6t could not send SMS to my brother, I could send mms and call and received everything fine. It was an intermittent issue where I would call support every couple weeks it would be fixed then randomly happen again. This was a contributing factor in my carrier switch lol.