I used the phone to check my sked then put it back in my in pocket. A` few minutes later I take it out again to look into one of my programs. It was off, no blinking green light. I tried turning it on to no avail. I already tried the soft reset and hard reset, the battery in and out thingy. When its on a charger, the red light is on.
Anything else I can do or is the only option AT&T warranty?
FYI, I've not put anything new on it, software or otherwise. Its been functioning great before.
Alamat said:
I used the phone to check my sked then put it back in my in pocket. A` few minutes later I take it out again to look into one of my programs. It was off, no blinking green light. I tried turning it on to no avail. I already tried the soft reset and hard reset, the battery in and out thingy. When its on a charger, the red light is on.
Anything else I can do or is the only option AT&T warranty?
FYI, I've not put anything new on it, software or otherwise. Its been functioning great before.
Click to expand...
Click to collapse
You could try a bunch of stuff, but if it is under warranty, go that route. They will have a new one to you tomorrow at no cost (well, one or two business days).
Related
Hello,
Hope someone could help a new guy with a Sprint 6800. A couple weeks ago I noticed the blue led switched on overnight and has stayed on. At the time the phone was running the latest stock sprint rom.
I did the usual troubleshooting - hard reset, clean wipe, pulled battery, ran it w/o battery, and made sure no apps where affecting. I'm think its a hardware problem since when you pull the battery and install it - the led stays on even before WM6 loads. Took it to Sprint and got a bit of a run around - they want to send it in for repair for 2-3 weeks, opposed to replacing it (I have the protection plan). I can't live without it for that long so I'm dealing with it right now.
I did try a few other things - some apps to power leds off - they work great with the green, but not the blue. I also tried reflashing it with other user built roms, upgrading & downgrading he radio, etc with the hopes of triggering it to off or changing its state.
Anyone ever have this happen or know of a simple solution?
Thanks so much, anything is appreciated!
Tom
umm do you have blue tooth turned on?
even with BT on the LED should flash intermittantly, not be on all the time
i agree it sounds like a hardware issue, you shoudl be able to tell sprint you cant be without your phone for that long, they might give you a loaner (i had this done once with VZW)
Comm manager button on the side, under power button. Make sure bluetooth has an x on it.
All- I've tried to search the forum but no luck for my situation. Today I had been using my 8528 just fine. I opened the phone to start a txt message but the screen backlisght went off and the items on the screen got small lines running thru them. I tried a soft reset at the time but it didn't reset. I then removed the battery but the artifacts on the screen remained. i replaced the battery but it owuld not turn on. I tried another soft reset but nothing. i took the battery out for several minutes and then tried again, nothing. I plugged it into the wall charger but nothing lit up and it would not power on..... what the hell is going on??? thanks!
Mine did the same, just gave it a hard wack in the palm of my hand and the screen came back on ...... at your own risk.
Other than that it has been bullet proof .... lol
MyDraadloos said:
Mine did the same, just gave it a hard wack in the palm of my hand and the screen came back on ...... at your own risk.
Other than that it has been bullet proof .... lol
Click to expand...
Click to collapse
We don't say "hard whack" here we say "scientific tap"
Essentially, if it's a slack or slightly oxidised contact then a "scientific tap" may work, otherwise it's dismantke and extract and re-seat all the connectors. (assuming you don't have a Warranty,if you do, then use it!)
Mike
looks like one of the screen slider retaining screws came loose and probably shorted something out. I took it apart and looked around but didn't smell anything funny. I put it back together but still no luck.... the screw short is the only thing i can think of.....???
mine did the same exact thing yesterday.
i tried all the "white screen" fixes I can find.
I will be upgrading to a newer faster phone now ...
I took my phone out of my pocket and noticed the flash was stuck on. It is not in the camera mode, I can turn on the flash in the camera mode and it gets brighter, but when off it still stays on. I have taken out the battery and nothing seems to turn it off. As soon as I put the battery back in the light comes on and the phone is off. Is this something that I can fix or is this yet another warrenty issue? I already did the warrenty for the crack(twice because they failed to put it back together correctly) and it is cracked again, just not as bad.
I have tried a soft reset, hard reset, the light is stuck on. Any suggestions?
I think it is a hardware faulty so give it back to sonyericsson...
Maybe first let it on until it burn so you can tell us how many hours does the led last on....Alive...Just kidding...But this will be helpful for knowledge....
By the way when did it started it keep on after a fall maybe?
Or else..Did you install some program or maybe flash any rom?
Or does it came so by service?
Fulgore69 said:
I think it is a hardware faulty so give it back to sonyericsson...
Maybe first let it on until it burn so you can tell us how many hours does the led last on....Alive...Just kidding...But this will be helpful for knowledge....
By the way when did it started it keep on after a fall maybe?
Or else..Did you install some program or maybe flash any rom?
Or does it came so by service?
Click to expand...
Click to collapse
No, I did not load any software recently. No drop, no flashed rom, the service was done a couple months ago.
I called them up as it seemed like a hardware issue. The light stayed on all night, had to wait for SE to open before I could call. He suggested an update to the phone, didn't make sense as the light was on as soon as it got power. It would light up with just the power cord plugged in and no battery, phone not turned on. It would light up as soon as I installed the battery, phone not turned on. It would get bright when in camera mode and I would turn on the flash, but when I turned off the flash it would still be a dim light.
Anyway, I started the update from the SE site, it loaded and said to take out the battery. Then reinstall and press the Volume down and power until the colored screen appears. Plug in the USB and it would start to load but not install the program. It would try to install then give a "can not find device" message. I tried a few times, then just decided to take out the battery to get it out of the bootloader screen. When I turned it over the light was no longer on. This makes no sense to me. I turned on the camera and the flash still comes on. This is weird how the attempt to flash the update would fix the issue. Anyone have an idea on how this happened?
I have noticed that my charging LED on the front of the phone is always on and always even if the battery is very low it still remains green,it appears that it is has stuck,i tried everything that i could think of,first i took the battery out of the phone but after putting back in it lit again even when the phone was turned off,then i let it the battery die completely but even with the battery dead for 3 hours the light was still on,i rebooted the phone several times but nothing again,this problem for sure is giving me less battery life and also if the LED continues to stay lit all the time it will die some time soon too!
Can anyone help me with my problem?
Always on when the charger is plugged (which is normal) or on even if the charger is not plugged?
Factory reset and or reflash rom...
It is always on when even if the charger is not plugged,24 hours a day!
And it does't even turn red when battery is low, it stays green.
I would need some help here,i would like to try to Factory reset and reflash the rom,but i am a vey new android user (10 days that i bought my X5) and i don't know how to reflash the rom and also is there a way to not loose everything that is installed on the phone by doing a Factory reset ?
The phone has stock rom and not rooted!
Just go to shop where you have got it
Sent from my HTC Vision using xda premium
I already have gone to where i bought the phone and the manager told me that for such a minor problem they will not DOA my phone
and that it will take at least 15-20 days to send it for service and back,and they will probably have to open the phone(a thing that i would like to avoid)and i cant stay with my SE W800(backup phone)for that long of a period.
This is the second X5 that i got and both had problems,the first one had blue tooth problems where when connected by blue tooth the phone could not play any media-mp3 at all,not even YouTube videos,they stalled very badly,and they gave me a new X5 and DOA the first.
try to look for the LED settings... the solution might be there...
jecskie said:
try to look for the LED settings... the solution might be there...
Click to expand...
Click to collapse
Where are the LED settings?
I suppose you have a non rooted and with stock rom device.
If yes, you don't have any LED settings.
I think that you need first to do a factory reset to see if the problem still remains. You can try use Huawei' s hiSuite to take a backup of phones, messages and apps, if works for you. Otherwise(and maybe with hiSuite too, if doesn't work) you'll need to root the device(you can do it not permanently with z4root) and take a backup with titanium backup or another similar app.
I just talked to the service here in Greece and they told me that since even when the phone is turned of the Led still stays lit then it's probably a hardware issue and they don't think that a factory reset will do anything to solve it.
Hello,
I have a Moto X Play which is in great condition, I use a case and a screen protector.
Today I went for a walk and grabbed my phone which I hadn't touched in awhile. Once I got outside I realized it wouldn't turn on no matter what I did. Strange, maybe I left an app on.
I get home, plug it in, and it's at 75%. I play with it a bit and put it back in my pocket.
A few minutes later, I can't get the screen on again. I figure, I'll plug it in, reboot it to clear the glitch, it's all good.
It just won't light up.
I can locate it, it's updating its location, I can call it, it vibrates, it responds to buttons (but not the screen) Nothing seems to be wrong with it other than the screen.
I've tried everything to do a reboot, I've plugged in the short circuit usb dongle thing that usually puts an android device right into debug mode. I think it is rebooting but no screen action.
I have the latest OS for the device (whatever the not-so-new one is) and I am unrooted, locked, whatever I haven't messed with anything like that.
What can or should I do? I am just recently out of the 1 year warrantee.
Thank you,
-Phil
Hold down your power and volume down buttons until it turns back up(night take some time) into the bootloader screen and try to factory reset it.
Sent from my Moto X Play using XDA Labs
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
pcaston2 said:
I've tried this, so far no luck. A bit of an update:
I brought it to a shop, they gave it a light twist and the screen came back fine and was in the setup wizard (as I had remotely reset it). They said the display port may have plugged back in, gave it back free of charge. By the time i got back home it was off again. I brought it back in to have them open it and reattach it for real. This didn't help. They tried attaching a brand new screen, same issue. The screen doesn't light up for reboots, not for factory reset, nothing. I am guessing this is an issue on the motherboard but the fact that a light twist "fixes" the issue suggests to me a light soldering could solve the issue. The repair shop gave it back to me as unfixable but I don't want to give up on it yet. I did have an opportunity to get a Nexus 5 in good shape for 140$ so I did that for now. This gives me time to mess with the Moto X Play. Any ideas?
Click to expand...
Click to collapse
Make a video on attempt to remove a non removable battery
Sent from my Moto X Play using XDA Labs
Ive been having the same issue with my x play, so try this out. turn it on, and have a look at the screen under a bright light, see if you can make out anyting. The backlight might not be coming on, but the screen will still 'turn on' so to speak, you can still make out whats on the display, touch input works etc. I have an issue with the display connector, with a bit of pressure it will work then not work, almost as if the backlight shorts out. it took me awhile to find out that that was the problem. as for a fix, if its the same problem I'm having, then you'd probably need a new mainboard. I've tried everything, new screen, new battery, swapping covers etc.. I have 2 x plays to tinker with and swap out parts.
I've tried using my new phone's flashlight to illuminate the screen with no success (though I will try again tonight, I'm not 100% sure it's on). Looks like mainboard run somewhere around 120$ before the repair cost, seems like it's not worth it. I'll post back after I double-check to see if the screen is there or not.
If it's shorting, I would think it could be fixed with some careful soldering? I do know that when I turn my phone on (remember it's been hard reset and has no SIM card) it vibrates every few minutes, I have no idea why. That's the only odd behavior it's been experiencing aside from the display not showing up.
I tried to look for any sign of the screen showing up by using string light and I didn't see anything that might suggest anything is showing up.