Hello,
Hope someone could help a new guy with a Sprint 6800. A couple weeks ago I noticed the blue led switched on overnight and has stayed on. At the time the phone was running the latest stock sprint rom.
I did the usual troubleshooting - hard reset, clean wipe, pulled battery, ran it w/o battery, and made sure no apps where affecting. I'm think its a hardware problem since when you pull the battery and install it - the led stays on even before WM6 loads. Took it to Sprint and got a bit of a run around - they want to send it in for repair for 2-3 weeks, opposed to replacing it (I have the protection plan). I can't live without it for that long so I'm dealing with it right now.
I did try a few other things - some apps to power leds off - they work great with the green, but not the blue. I also tried reflashing it with other user built roms, upgrading & downgrading he radio, etc with the hopes of triggering it to off or changing its state.
Anyone ever have this happen or know of a simple solution?
Thanks so much, anything is appreciated!
Tom
umm do you have blue tooth turned on?
even with BT on the LED should flash intermittantly, not be on all the time
i agree it sounds like a hardware issue, you shoudl be able to tell sprint you cant be without your phone for that long, they might give you a loaner (i had this done once with VZW)
Comm manager button on the side, under power button. Make sure bluetooth has an x on it.
Related
HI
wonder if anyone can help me.
Ive had a few problems with my phone ever since i stared to change the roms on it. Something i have just put up with as it goes with the flow. Anyway just recently my phone is really being a pain no matter what rom i have installed . It just turns off or freezes and has also now started to play silly games like all of a sudden everything starts opening on the phone, and sometimes the screen dimms to black then goes off and wont turn on unless i leave the battery out for a good five mins. anybody got any ideas about this all help would be welcomed.
JUst updated the Radio rom to the lastest one i could find on here seems to have helped a bit.
Andy
Have you disassembled it or got it wet? One of the hardware buttons may be stuck. Are they all working?
No all the buttons work ok mate. this evening ive tried a different rom and it seems to be ok ill run it for a few days see if it improves or goes back to being a pain.
I was wondering if it could be the battery its about 12 months old now (due an upgrade an dthinking of the diamond), Phone normally gets fully charged every couple of days.
Hello all,
I have recently killed my Jamin. Im not sure whether it is permanent or not. Personally it looks like a rom failure with the video bois, but I am far from experienced with windows mobile#.
I have searched the forum and can not find anything similar.
(Story)
To cut a long story short, I picked up my Jamin while it was connected to my pc. Catching a gimps of WM5 and the battery fell out (while still connected to my vista pc). So it turns off and I put the battery back in and turned it back on.
(What does work)
This is kind of hard to explain, but from what gather, everything seems to be running fine except the screen. Basically it still syncs up (can access files) and the Bluetooth led turns on after a minutes or how ever long it takes
(Problem)
The problem is that the screen is doing something weird (This is the hard part to explain). I do not get anything out of it even the "htc" pic at the start.
It has these blue horizontal lines about a pixel wide running down the screen. They change like the screen is trying to display different things but it is as if it does not know how to use the screen.
Im thinking re-install the rom? But I do not want to make things harder for myself if I am wrong.
Any help would be greatly appreciated.
Tryed Flashing.
Well If anyone is interested, I tried Re flashing and I still get the same problem. My next PDA will not be an Imate, too many problems.
Hello.
First post here and hoping someone out there has a solution for my issue.
My HD2 gets stuck on the "quietly brilliant" screen every time I try to boot it. The only thing which happened directly before was that the battery was low and it switched off. This has happened before, but usually when I plug it in to charge it can just turn back on, or if not plugged in then tries to turn on but turns off again. The amber light comes on when it's plugged in to the charger, and it has been charged for enough time that it should turn on as normal.
I'm not as tech-minded as most of you so I'm kinda fumbling around trying to make something work.
I have tried:
Soft reset (multiple times, at different points in the loading (ie when it has the red writing bottom left before freezing, during "quietly brilliant" animation, and after freezing.
Turning on with memory card out.
Turning on with sim card out.
Turning on while plugged into charger.
Turning on when plugged into usb.
The phone will not:
Boot fully
register when plugged into PC
But it will enter bootloader mode (did I get the right terminology? With the Colour banding?)
When in this mode it either displays "Serial" or "USB" (if connected to PC)
I'm desperately trying to avoid a hard-reset as I've spent quite a long time manually entering contacts etc which aren't backed up (all would be lost ) and getting twitter/youtube/facebook all that jazz set up, along with programs and BSB tweaks, Dutty's task manager etc etc set up.
Have also spent time changing the theme with HDWall, and removing curtains/backgrounds etc with the TOUCH X tweaks. I've finally got my phone just how I want it...the biggest thing, of course is losing all of my contacts though.
I just have a HTC rom installed (can't remember what it was called, but nothing fancy, just the normal one to replace my TMobile rom).
Would really appreciate some advice/insight into what is going on and what I can do to sort it. Please help!
N
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Oh and it won't turn off using the hang-up button when it's frozen-I have to remove the battery.
nudilover said:
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Click to expand...
Click to collapse
If you use Exchange, all your contacts are stored in Exchange...which has the immediate benefit of backing them up, and the other benefit of making them sync with Outlook/OWA.
>: /
Hi there,
Thank you for your reply, I'll bear that in mind next time. But for now - how would I be able to check this? I'm really not sure if I set this up. Can I check it on my PC? I have Office 2007.
N
Ok...so I've found some of my contacts in my Outlook. Guess they weren't updated very recently but at least some are there. I can do a hard reset if I MUST...but please does anyone know of anything else I can try?
And if I leave it overnight is it best to leave it frozen/switched off/charging/battery out?
Will head off to bed soon as it's nearly midnight here and I've got work tomorrow.
N
Try to flash with another radio, you don´t miss your contacts if you do.
Some roms block with some radios.
hope it solves your problem
Ok, I'm going to try it. Found the old .nbh file and it was the 1.66 rom. So just trying to find the right radio one now. Thank you for the tip
Have tried 2 different Radio versions now and still sticks on the same screen on satrtup...is it hard reset time?
Feel like I'm speaking to myself here!! Ah well!...an update. DId a hard reset, and my lovely HD2 is alive and well (albeit looking far too "fresh out of the box"). While I'm at it with nothing back...is there a "better" standard ROM than 1.66 to be using? Anything newer? I'm never sure about these things.
Thanks for your patience and consideration guys...I'm a bit of a noob girl when it comes to these things!
Sound like you've installed a customized ROM. If its the case try to find out what is the best Radio for that ROM and re-install it.
hi guys
well ok here is the story
I got htc touch elf
in past i have flashed many roms, upgraded radio,uspl & all & everything was working fine but today phone was in my pocket & when i take it out no display but network led flashing, so I soft reset it but it didn't turned on. I even tried charging but the orange LED light didn't come on(even after 10 mins of charging). than i removed my battery & after 10 minutes i placed it in & turned on my phone this time it starts. So i quickly hard reseted the device & it worked fine. But within few minutes when its customizing the device it turned off & screen goes black. I tried turning on & it turned on & quickly adjusted back light settings. & was editing time it hangs & again turned off. I tried again & again sometimes it turns off at smart mobility screen. & later it didn't even turn on & no charging light even when plugged into charger. I took out battery again & placed it in & it utrnd on but turns off in few minutes.
My touch is almost 2years old & orignal stock battery since i purchased touch
i guessing that it may be battery issue cause i was able to go in try colour boot loader screen but it fades & changed in to dim white screen.
It also happens in smart mobility screen & turns reddish or blue & than turns off.
any ideas guyz
watz this issue
I am guessing battery issue but in try color screen it fades to dim white screen & from past 20 minutes its still in that dim white light(picture attached)
so is battery corrupted or any hardware issue.
any help will be so helpful
thanks
waiting for your replies
PS:- & when i was able to log in windows i checked battery status it says 70%. after 10 minutes of without battery I reinserted battery & goes to tricolour boot loader screen This time it didn't fades.
But when i soft reset device it stays in red colored smart mobility screen see pic attached
no one wid any idea
here's what u can do...try to hard reset till u see the tri color screen and then flash it with a stock ROM with the W/O 6.1 it should turns into green color..then just configure it as usual.
Try with a fully charged battery, if battery is not the issue then put in a fully charged battery and then flash a stock ROM, don't risk a flash with this battery, it may die in between of a flash ( maybe battery cycle issues 2 year old batteries can give these ). Flash stock with a new battery which is charged to 100%.
If not just manage a flash to stock and go to HTC support, maybe issues with harware.
You sure no moisuture/water went it ? These phones are tricky if moisture goes in and creats issues with motherboar an the tocuh screen can cause re-boots etc etc.
thanks for your reply guyz
I visit service center & they told me that its motherboard issue.And they cant fix it..have to buy new motherboard but as it costs 70% of the price of mobile so better to buy a new one
After searching web for it I found that HTC has these motherboard issue. There hardware is not long lasting.
As promised, just replying to this now. have just seen your last post. It does indeed sound like a hardware issue - I was going to guess at the mainboard. Have you tried flashing on a different ipl/spl etc? I wonder if that may be de stabilising your device for some reason? Also, guess you could try another radio. I have 3.21.90 on both of mine. Can't remember what IPL/SPL combo I have going.
Sorry to not be of more use. By all means feel free to see what JTAG can do for you, but I seriously doubt you will be able to alleviate this situation, and at the same time, HTC/Service Centre would be a little less willing to help.
They also tried to charge me £90 GBP to fix an ELF.... that is more then I can buy them for!
Stu
captainstu72 said:
As promised, just replying to this now. have just seen your last post. It does indeed sound like a hardware issue - I was going to guess at the mainboard. Have you tried flashing on a different ipl/spl etc? I wonder if that may be de stabilising your device for some reason? Also, guess you could try another radio. I have 3.21.90 on both of mine. Can't remember what IPL/SPL combo I have going.
Sorry to not be of more use. By all means feel free to see what JTAG can do for you, but I seriously doubt you will be able to alleviate this situation, and at the same time, HTC/Service Centre would be a little less willing to help.
They also tried to charge me £90 GBP to fix an ELF.... that is more then I can buy them for!
Stu
Click to expand...
Click to collapse
yup. I tried flashing diffrent radio and roms. But it didn't worked. will flash ipl spl if it comes back to life again
thanks again for your replies
No need to say thanks. I wouldn't be on this site if it wasn't for others helping, not would I have bothered posting my attempts at jtag etc
Let us know how you get on, I am intrigued to see what could be going wrong on your phone.
I have noticed that my charging LED on the front of the phone is always on and always even if the battery is very low it still remains green,it appears that it is has stuck,i tried everything that i could think of,first i took the battery out of the phone but after putting back in it lit again even when the phone was turned off,then i let it the battery die completely but even with the battery dead for 3 hours the light was still on,i rebooted the phone several times but nothing again,this problem for sure is giving me less battery life and also if the LED continues to stay lit all the time it will die some time soon too!
Can anyone help me with my problem?
Always on when the charger is plugged (which is normal) or on even if the charger is not plugged?
Factory reset and or reflash rom...
It is always on when even if the charger is not plugged,24 hours a day!
And it does't even turn red when battery is low, it stays green.
I would need some help here,i would like to try to Factory reset and reflash the rom,but i am a vey new android user (10 days that i bought my X5) and i don't know how to reflash the rom and also is there a way to not loose everything that is installed on the phone by doing a Factory reset ?
The phone has stock rom and not rooted!
Just go to shop where you have got it
Sent from my HTC Vision using xda premium
I already have gone to where i bought the phone and the manager told me that for such a minor problem they will not DOA my phone
and that it will take at least 15-20 days to send it for service and back,and they will probably have to open the phone(a thing that i would like to avoid)and i cant stay with my SE W800(backup phone)for that long of a period.
This is the second X5 that i got and both had problems,the first one had blue tooth problems where when connected by blue tooth the phone could not play any media-mp3 at all,not even YouTube videos,they stalled very badly,and they gave me a new X5 and DOA the first.
try to look for the LED settings... the solution might be there...
jecskie said:
try to look for the LED settings... the solution might be there...
Click to expand...
Click to collapse
Where are the LED settings?
I suppose you have a non rooted and with stock rom device.
If yes, you don't have any LED settings.
I think that you need first to do a factory reset to see if the problem still remains. You can try use Huawei' s hiSuite to take a backup of phones, messages and apps, if works for you. Otherwise(and maybe with hiSuite too, if doesn't work) you'll need to root the device(you can do it not permanently with z4root) and take a backup with titanium backup or another similar app.
I just talked to the service here in Greece and they told me that since even when the phone is turned of the Led still stays lit then it's probably a hardware issue and they don't think that a factory reset will do anything to solve it.