Hi all,
I'm having a problem with the internal microphone when trying to use the phone handsfree without a headset. Basically if I turn the phone onto loudspeaker, even if I hold the phone right up to my mouth people have a problem hearing what i'm saying. The microphone works fine if i don't have the loudspeaker on, even when i'm holding it a good few inches from my face but as soon as i turn loudspeaker on, the microphone seems to stop working very well.
Is there anyway of correcting this problem as it seems more software related than hardware...
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I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
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I get this on full volume in a small room. Turning the volume down a bit usually seems to solve it. I think the mic is pretty sensitive and can get flooded a bit too easily.
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I have used both the Ameo and the Dopod rom on the same device and can conirm that this problem is worse on the Ameo rom
Could other dopod users tell their experiences regarding hands-free calling
bobg said:
I don't know if this is a fault or something I didn't expect but would be glad to here how others have found it.
I have had the ameo for a few weeks and have noticed that if I use a bluetooth or wired headphone everything seems to be fine on a phone call. However when I try to use it as a speakerphone, whoever I am speaking to complains that my voice is breaking up (I have a strong signal strength). It appears that if there is any response from the person I call or any noise in their background then the microphone at my end is interrupted making my voice unintelligible. I know the manual says to use a headset but what is the point of having a speakerphone if you can't use it? Does anyone else have the same problem or have I got a faulty unit?
Click to expand...
Click to collapse
I experienced something similar but only when the caller has a lot of background noise on their end. It's not a consistent problem here so I assume it's not the same issue you're having.
Thanks for the replies - it looks as if the unit is working to spec but that there is a 'built-in' problem when using the phone as a speakerphone. I didn't get this on the spv2000 I replaced with the ameo so wasn't expecting it. Background noise does seem to trigger it - I just tried phoning using the speaker phone to call an answerphone and it worked fine with clear audio at the other end. I think a day or 2 of playing with the volume to minimise the problem is the next step. I'll post back when I can be more definite but would be grateful for any other opinions.
Cheers
BobG
On my U1000 the mic works fine in speakerphone mode. There are no brakeups of voice even while walking mid-traffic. Yes, I have to speak loud but that is expected with background noise over 85db.
However, the speakers do not return sound very loud at all (for a speakerphone). I have to lean way forward and almost put my face on the screen to be able to clearly hear the other side (even in a totally quiet environment).
Would have been great to have had a decent speaker phone, but as it is I'm sticking to my bluetooth headset.
The 2 drawbacks with bluetooth is the answer delay, it takes a good 1 second before the connection is established between the headset and phone. The second thing is the sensitivity of the mic, it picks up everything that goes on around you, and drowns out your voice. I have to move the mic close to my mouth if there is other noises going on around me (but this is most likely a bluetooth headset problem, and not related to the U1000).
OK several calls later and after fiddling about with the volume I've found that the best way for this problem to be overcome is to set the 'in call' volume to its lowest! I've also set the main unit volume to about 40% but that shouldn't really have any effect. It's odd that the best way for the speakerphone to work is on minimum volume - fine for single calls but not much use if I want a few other people to listen in. However this is a very small problem now and the benefits of this device hugely outweigh this small drawback.
hey, i have a stragne problem wit hmy hermes. all the sudden, the speaker on the rear wasnt working anymore when somebody was calling and i didnt hear anybody when on the phone. also, the person calling,didnt hear me.
so i blew in the plug for the headset and poked around in there with a little screw driver, as i read on the forum. then the little plastik thing in the plug fell out, i think it was loose before. now, i can still charge, i also can listen to music via headset. when people call me, the rear speaker is working again and people can hear me, however, i cant hear anybody! not on the rear speaker, not the normal phone speaker, not on the headset...
what can i do?
Hi,
I have unusual problem with my motorola defy earpiece (or at least i think it's that). Bought it used, so don't know how it was before...
During calls the volume of earpiece speaker is very low, practically unusable unless you are using phone in completely silent environment. The weird thing is tho, when i turn the phone around and listen closely on the back side the volume is actually a bit higher - seems like in call sound is coming from big phone speaker on the back, just very silenty... When turned to loudspeaker mode during call - everything works as intended, i can hear loud voice on phone's back speaker. I know that people are having problems with defy's earpiece not working at all, but it's not like that for me. It actually seems that both speakers (earpiece and main speaker) are working during calls just on very low volume. No luck searching for help on internet, doesn't seem that anyone had this happen... Problem egsisted with stock ROM, so i installed CM 7.2 - nothing changed. Volume buttons work, but even max volume is just too low. Wonder if that could be software problem or the hardware is somehow ruined? Any ideas? Don't know where to turn - i'm intending to take phone apart and see what's going on in there, no previous experience so please stop me
I just got my defy today and have exactly the same problem. I flashed cm 7.2
Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
I am having distorted sound - other party hearing it unclear and distorted..
looks like a hardware issue.. tried with 2 earpiece... no luck.
I'm actually starting to wonder about that. It may actually be a software/driver issue. I was on the phone yesterday and decided to do some testing. Unplugging them and plugging them back in provides perfect audio to the other person for a few seconds before going back to garbage, as does muting and then un-muting the microphone when in a call. Something I've noticed about the microphone is that the gain seems to be set too high - try to make a recording of cars going by - guaranteed clipping (don't have the volume too loud or you could blow out the speaker you're listening to it on).
rr5678 said:
Does anyone else have the problem where the other person can't hear you when you use a pair of headphones while in a call? When removed, they can hear me fine. I'm hoping that this is a software issue that can be resolved in an update. If not, then i want to return it before my remorse period is over.
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Click to collapse
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
KlipperKyle said:
I ran into the same issue. However, the headphones I was using didn't have a built in microphone. I discovered that if I plug in headphones that lacked a built-in mic, the phone switches its internal microphone's gain to the gain it would use if you were holding the headset to your ear. I held the microphone in close proximity to my mouth and that solved the issue.
I guess this would be a software issue.
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That's exactly the testing I did and exactly what I was thinking. Now to wait for LG or Google to fix it.
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Next time I'm in a long phone call where I am using headphones, I'm going to try that. It could be possible.
wmm said:
Another experiment you might try would be to put your finger over the secondary microphone on top of the phone and see if that makes a difference. (My guess is that the reason your voice comes through softly with the headphone plugged in is that the phone is still doing background noise suppression, which works by taking the difference between the main microphone, which picks up your voice plus ambient noise, and the secondary microphone, which mostly picks up just the ambient noise. When your mouth is far away from the phone, your voice is equally loud in both microphones, so the difference doesn't yield much voice signal. If your voice comes through louder after stopping up the secondary microphone, that would confirm this explanation for the problem.)
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Click to collapse
This appears to be what is happening. The top mic is doing noise cancelation for the bottom mic.
I called a friend and plugged in headphones. When I didn't cover either mic, she said I was quiet (because the phone thought I was background noise). When I covered the top mic, she could hear me fine.
At this point, I'm inclined to say this is a software issue because the phone app can switch between microphones and which one is used for background noise cancelation. (Putting the device in speaker mode appears to use the top mic only.)
Sent from my Nexus 10
That's good confirmation -- thanks for running the experiment. Maybe I'll put a little wad of putty in the car to stick over the top microphone while I'm driving!
My phone began having this weird sound issue. I can play music through the headphone jack, but not the speaker. However alerts come through the speaker. Also, my ear piece and microphone stopped working. However when I turn on the speaker I can hear the other party clearly they just can't hear me well. I have to yell into my phone.
Anyone else having these issues? I've already flashed a new rom and am entirely updated.
Have you tried hard reset? I think it's hold the power button down for 30 seconds