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Hi all
I expirence a strange problem I can't really explain to my self.
For two weeks now my XDA looses battery quiet rapid. I goes from 100% downto 25% in a matter of 8 hours... this hasn't been the case before.
I tried to do a hardreset and this fixed the problem for a new days, now it appeared again.
The standby problem is only when the phone is turn on, but I do have good network coverage, so the phone is not always searching or something. I don't have GPRS connected, no bluetooth or something and didn't install new software, there are no additional tasks running in the background.
Actually I would like to wait for a german 1.72 ROM before a upgrade the nexttime ( current is 1.60 )
Does anybody has an idea ????
Help is greatly appreciated !!!!
Alex
Hi Alex,
i have experienced the same problem since several weeks.
I have made a hardreset, Firmware update to the actual o2 Version (1.66.01GER, 1.10.00 Radio), and so on without a better result.
I suppose that it could depend on the o2 Network.
Two weeks ago on vacation in foreign networks the standby time was o.k.
The o2 Hotline has no information about this phenomenon until now.
Regards
Markus
Arrgh ****...
I was in a "foreign" country for nine months... just when I came back it started...
It seems fixed after a hardreset for a day or so, then it starts again...
I tried this new ROM, it's simply horrible, was totaly unstable, I switch back to 1.60.
I also thought I could be related to the network... this would not be good.
I am here in the office on the boarder of my homezone, someday I have homezone, some not... (shouldn't be the case either )
But my other mobile also behaves strange, it switches ( with homezone indicator on !!! ) to t-mobile... even I have a strong O2 signal...
I think it's time to write a mail to customer support...
Alex
Bah... is a fantastic PDA, but I must charge the battery every 2 days...
I think is normal...
I had to recharge very second day... that's normal if you use your pda...
but we are talking about 8hours and less without using it !!!
:evil: :evil: :evil:
Try switching on flight mode and see if it is better.
One thing I learned but not sure if it is scientific: don't xray scan your phone/pda when passing customs. My Siemems phone started behaving cranky when it gets scanned.
Lastly, if still as bad, suggest you send in to check it up. Hope just some problem with the battery. :roll:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
The phone didn't get xrayed for a while now :wink:
Interference
It doesn't have to be an X-Ray machine Bro. Any form of frequency interference can screw your Xda's radio - but usually it will get back to normal after awhile (days) unless it is subjected to severe exposures.
What you can try to do is to goto Start-Settings-Personal-Phone-Network.
From Preferred Networks hit Set Networks - reprioritize.
Then under Network Selection change to Manual once the Xda gets hold of a signal switch back to Automatic.
Lastly check if your Broadcast Channels is enabled - disable it.
Worked for me after hours in the OR once - oops!
Xant said:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
Click to expand...
Click to collapse
I have the very same problem for a few weeks now. Some more observations:
- power goes down at a rate of 1% every 12 minutes
- happens only with an O2 SIM. If I put in a D2 SIM, everything is fine
- happens with every O2 SIM - I tried three so far
- my O2 SIM works nicely in a friend's Himalaya
- bought a new battery - didn't help
- putting it right next to a speaker (so that you can hear all network activity) shows that there is not more activity than normal.
- problem is present with both 1.60ger and 1.66ger O2 firmware, with no software installed (i.e., directly after a hard reset)
I would be grateful for any tips or hints how to solve this! Also, if someone else experiences the same problem, please post here. Maybe it's a hardware problem, and the more people experience it, the easier it'll be to convince T-Mobile/O2 that there's a real problem.
Cheers
Daniel
News on this issue: I just flashed the Imate 1.72 ROM version, and at the moment it seems this resolved the problem. The 1.72 has a newer Radio ROM (version 1.14 rather than 1.10) than all 1.6x versions, so this could make the difference.
However, it is also possible that the effect is only temporarily gone, due to not having configured GPRS, SMS, whatnot for the O2 network yet, so it is too early to start partying...
And, of course, the OS is now English rather than German.
I will now leave my Himalaya alone for another few hours, just to confirm the problem is currently really gone, then I will start configuring it back to O2 settings, and add back all my software. This will take some time, as I want to check for the problem between all steps, and each check takes around one hour.
So, to all who suffer from the same problem: I suggest you wait a few more days before you upgrade. After I have finished my testing, I will post here again the results.
Let's hope 1.72 really does the trick!
Cheers
Daniel
More news: I am now pretty sure that (again) the Homezone application is at fault!
The battery drain we experience roughly matches the power consumption of the CPU when not in a sleep mode. So, it seems the Homezone application prevents the CPU to go to sleep mode.
Why that used to work, and only started happening some weeks ago, I don't know. My guess is that O2 slightly changed the way they broadcast the location info. That location info is sent every few seconds via Cell Broadcast on channel 221, and as the Homezone application has to read that, it's quite plausible that it gets woken up every few seconds (whenever a new broadcast arrives).
What surprises me, though, is that there seem to be relatively few XDA II owners on O2 who experience the problem. I will send an email to O2 support and ask them.
In the meantime, to correct the problem, uninstall the Homezone application. To do so, do the following:
- deactivate the Homezone display, using the "Homezone" program
- using the file manager of your choice, go to the Windows directory, find the file "OHZ.dll", and rename it to whatever you like. This step is important!
- soft reset your XDA II
- go to "Einstellungen" -> "System" -> "Programme entfernen", and remove the program called "V2R Homezone"
- with your file manager, go to the Windows directory again and remove the renamed OHZ.dll file. If there is still a directory called "Windows\V2R\HZ", remove that also.
Of course, you lose the Homezone display. But you get full battery life back!
Cheers
Daniel
Okay, I'm trying to find out why not everybody on the German O2 network is affected.
Alex and Markus: I opened a thread for this over in the PPC-Welt forum, see here.
You are invited to come over and participate! If you are not interested, could you please let me know where exactly you are located? I live in Munich, and it might be that O2 misconfigured just a few base stations here in the south of Germany so that the Homezone application behaves erratically.
Thanks!
Daniel
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Xant said:
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Click to expand...
Click to collapse
As mentioned in a post in that other forum, everybody who is affected should call the O2 hotline and report this as a "network problem", to raise O2's awareness of the situation.
For the moiment, uninstalling the Homezone app is the best you can do. :-(
Cheers
Daniel
I did uninstall the O2 Homezone app.
I tried to mail to O2 but this seems not to work for some reason, I get a 403 error.
About calling the hotline, I have to pay for this, as I switch to the web-based contract with the free SMS, so as long as i doesn't get worse I can live...
Alex
Hi, i have the backlight set to 30 secs and turn device off set to 1m, however the device is not going to sleep at all now!!?? The backlight turns off after 30 seconds, but the screen is still on.
Any ideas anyone. The only thing i did was a full reset and restored with Sprite.
I'm sure it used to sleep before.
what apps are running?
the only apps running (showing in Running progs list) is Activesync and Outlool email. I have push e-mail on, but this never affected the sleep.
weird thing is, this problem seems to be intermittent. Yesterday afternoon, was fine, but this morning, it wont go into sleep automatically.
Any ideas anyone?
Exactly the same thing with my Vario II. The Backlight will turn off, but the device stays on. Found out that it is is really related to DirectPush. Turn off DirectPush and the sleep function is working. Is there any solution??
flashflash said:
weird thing is, this problem seems to be intermittent. Yesterday afternoon, was fine, but this morning, it wont go into sleep automatically.
Any ideas anyone?
Click to expand...
Click to collapse
Me too. Same problem and also intermittent. Hmmm
Battery life is bad enough let alone having the screen on (backlight off) all the time. Hopefully this problem can be fixed, because i do find myself now checking to see if the screen is off or on... which is a real pain.
Oh and before anyone says it. Yes, i know you can manually put the phone into sleep, but thats not the point!!
This problem appears to be a network related issue.
In trying to resolve this issue I exchanged my handset - and I have re-flashed the phone several times. Then one of my co-workers also upgraded to a TyTN. He is on a different network. (We are in South Africa - I am on Vodacom and he is on MTN.) He is using direct push with the same Exchange Server - and he does not experience this intermittent sleep mode problem.
So I got hold of a pre-paid MTN SIM card - and the problem went away.
At that point I thought that the problem might be related to my Vodacom SIM card (rather than the network) - which is an old 32k SIM. So I obtained a new Vodacom SIM card - and the problem is back.
I need to use the MTN SIM for a while longer just to be absolutely certain - but right now I am a frustrated Vodacom user. I have no idea as to how the network could affect the handset in this way - may be related to the push mail implementation??
Any ideas?
I been having a couple problems with my phone of late.
Its rooted and I have tested roms on it but im currently back on the default 1.5 stock rom that comes with the phone.
I was having gps problems were it refused to turn on(symbol in the corner) but that seems to have resolved. The phones 3g connectivty is very flaky at moment, I can restart my phone and get it to work but after couple hours (or when it gets wifi connection) it wont come back after that
And now i cant download anything in marketplace. Ive tried with 3g and wifi it just gets stuck on "starting download" tried stopping them all and starting a different download as well as rebooting many times.
also (based on forum advise) i tried turning off/on gtalk (not sure why that would affect things) but still not working
Any ideas what it could be??
thanks in advance
steve
I have the same problem, sometimes it helps to turn the internet connection off and on. But most of the time it suddenly starts downloading much much later. Very strange
This problem has been driving me crazy for a couple of days. But my phone also has another gem of an annoyance. People try to ring me, go straight to voicemail and all I get are missed call alerts. This is when I have full signal.
So for this reason I am trying out some of the new 2.1 roms that have come out in the past few days. but if they have the keyboard lag that they all had before, I wont be very amused.
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
In both these above scenarios, I think I've narrowed it down to primarily happening after I use the Android Market, but it's difficult to tell as it's very intermittent.
3. A couple of times since getting the phone, I've been unable to make or receive any calls. Even switching the phone off and back on didn't help - my signal bar was showing I had a signal and my data connection was still active. Couldn't tell if this was a network problem or not though as there weren't any people nearby on the same network as me. After a while, it started working normally again.
4. The email client randomly lost all of my email settings. One day I was receiving all my emails, the next day I had no email accounts set up at all.
5. I installed Sensor Dump and Phone Explorer to see what data was coming in from the sensors, and have noticed that the light sensor never sends any data. Is this normal?
I also have the usual slow-down issues, etc, but the above have got me stumped as I can't find anyone else reporting the same issues. When I first got the phone, I went crazy installing a load of Android apps, so initially I blamed the software I'd installed. After a reset and being a bit more selective with the apps I install and use, I'm still getting the same issues. I just can't pin down whether this is a faulty phone that I should return, or if there are software issues either relating to the way I'm using the phone or just with bugs in the firmware.
Has anyone else had anything like the above happen with their Galaxy S?
Thanks,
Chris.
I've experienced no.2 several times, wifi just stopping all data traffic. Not found out what causes it though.
As for the other problems, I haven't experienced any of those. Do you use automatic brightness on the display? If not, problem no. 5 might be caused by the sensor being turned off.
thanks for the reply - at least I'm not completely alone!
I have the automatic brightness turned on - which is why it seems odd. To be honest, I've never actually see the auto brightness do anything. It always seems to be the same brightness to me.
Cheers,
Chris.
Strange Problem
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
ProfWolfMan said:
Hi,
I've experienced no.4 some times. My inbox did not show some older mails.
Click to expand...
Click to collapse
I think it might be normal that older mails disappear from the inbox after some time? My problem was that everything went. I had three email accounts set up, all downloading emails every hour. Then, one day I went into the email app and there were no accounts at all! I had to set it all up from scratch again.
I hear there are better email apps available for Android, so I'll probably switch to one of those soon.
lordwaym said:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
Click to expand...
Click to collapse
i got this problem, i used to connecct my phone to IM client 24/7.
and it seems that after my sgs lost its connection, it won't tell me, my msntalk just displaying the entire contact list just as it is. and i need to turn airplane mode on off to return it back
anyone have the solution for this?
Hi,
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
I thought it might be related to the green power battery saver app I had installed, but i've removed this and still having the problem.
I'm using the phone in several central London locations so I think it's unlikely to be a problem with the data network.
Any suggestion would be welcome since I'm often without data.
Thanks
Nik
ive 1 and 3 but very rarely so far
rebooting fixes it for me
running froyo jp3
for email i use K9, it's almost the same as the integrated mail, only much better (PUSH imap)
Nik_B! said:
I bought a Galaxy S on Orange UK in July. I'm having the same problem as 1. quite consistenly now.
Click to expand...
Click to collapse
I'm actually getting this happen a lot now. It seems to be getting worse, which makes me think it might be a hardware fault. I generally lose my data connection once or twice a day minimum, but some days the phone is virtually unusable.
I have found that it's more likely to happen after using Wi-Fi, so my other thought is that when coming out of Wireless mode, the phone may not switch the normal 3G/HSDPA data connection back on. Most of the time I can fix this by putting the phone into flight mode and then back out, but sometimes it needs a complete reset.
The other problem I've noted with the data connection is that sometimes it seems to rapidly switch between HSDPA and 3G - the data icon at the top of the screen keeps going from '3G' to 'H' then back again. I guess it has something to do with signal quality but it only seems to happen when the phone is showing a good signal strength (four bars). The problem I've found when this happens is that it virtually locks up any ongoing data transfers, making it impossible to download a webpage or check my emails. Strangely the only way I've really found to stop this happening is to move somewhere where my signal strength is weaker, such as indoors, which then seems to make the phone stop attempting to use HSDPA. I can't find a way to switch off HSDPA from within the phone's settings while leaving 3G on.
I really am now finding that using this phone is an increasingly frustrating experience. I've found even more weird faults, such as sometimes my text conversations show the wrong people's names up against them, and then my replies go to the wrong people. It's like an insane, shiny mess of a phone!
Chris.
lordwaym said:
Hi,
I bought a Samsung Galaxy S about a month ago, and have been having odd problems with it since the off. Has anyone else had these sort of symptoms:
1. I occasionally lose my data connection - the icon disappears from the top of the screen and whilst I can still make and recieve calls and text messages, I cannot download anything in any app. The only way I've found to get my data connection back is to reset the phone. This happens maybe a couple of times a week.
2. My WiFi seems to suffer from a similar problem. I can be browsing the web on Wifi, then suddenly I'll not be able to download anything anymore. The wifi icon is still visible, but I'll basically be unable to download anything until I switch the wifi off and back on again. Then, it starts working as normal again.
Click to expand...
Click to collapse
I am indeed experiencing same problems above..it just drive me crazy with a need of complete reset everyday..
turning on n off flight mode won't change anything..
I really hope someone can bring a miracle to solve this problem..
I'm on XXJPC
setting the APN parameter(Setting-->Wireless and network-->Mobile Networks-->Access Point Names-->New APN) to 2G only seems to solve the 'lost data connection' problem..
I am connected 24/7 now..
Give a try guys!
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.